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Portlet's title (web content display (global)) is shown instead of the web content's title
legacy Troubleshooting
Issue Web Content Display doesn't display Global Web Content's title. Steps to reproduce: 1. Start the server 2. Create a global web content 3. Put a web content display on a page, select global scope, and display...
Blank screen is seen after password reset
legacy Troubleshooting
Issue A blank screen (with url http://localhost:8080/c) is seen after user password is reset. The expected behavior after password reset is for users to A) be successfully redirected to Liferay home page and B) remain...
Blogs Aggregator widget error if Blog Entry comes from the Global site
legacy
Issue Blog post cannot be shown in the Blogs Aggregator widget if it comes from the Global site. Navigate to Global Site > Content & Data > Blogs Add a new Blog Entry (eg: Global) Go back to Liferay Site Go to...
Invalid date error when creating content with date field using APIs
legacy Troubleshooting
Issue When using the Liferay API to create Web Content with a date field, using the "dd-MM-yyyy'T'HH:mm:ss'Z'" format results in the display of an "Invalid date" error. curl \ -H "Content-Type: application/json"...
Staging publish fails after migration with an ORMException or StaleObjectStateException
legacy Troubleshooting
Issue After migrating the Liferay DXP 7.3 environment, the publication process of publishing from the staging server to the live server fails due to an ORMException or a StaleObjectStateException. The new staging...
Groovy Script Language fields are being replaced at source view by 'g' when definition is updated
legacy Troubleshooting
Issue Steps to Reproduce: Go to Open Menu -> Applications -> Workflow -> Process Builder Add a new definition Go to source view Import the definition attached Back do Diagram View Click on Publish Button (See the...
Can Liferay be affected by the IceApple framework?
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue CrowdStrike’s Falcon Overwatch has discovered a...
English (United States) cannot be removed from the list of available locales
legacy Troubleshooting
Issue This document describes a scenario where English (United States) could not be removed from the list of available locales during the initial setup (also known as the Portal Setup Wizard) In this example, we want to...
Downloaded assets are not displayed in Analytics
legacy
Issue There are assets in Liferay that are downloaded in multiple ways: hyperlinks images with links Documents and Media browser I can only see downloaded assets if they are downloaded using the Documents and Media...
When another option is selected, the Role Name dropdown does not reset
legacy Troubleshooting
Issue When another option is selected, the Role Name dropdown is not clean. Steps to Reproduce: Navigate to Menu > Workflow > Process Builder > New Workflow 1) Drag and drop a Task node on the diagram 2) Click on...
ElasticsearchStatusException: reason=rejected execution of coordinating operation
legacy Troubleshooting
Issue The reindexing is completed but the data is not completely showing on the page. The following error is observed: ERROR [liferay/background_task-10][SearchEngineInitializer:168] Error encountered while reindexing...
Analytics Cloud - Duplicated home page under Top Pages > Visited Pages
legacy
Issue I can see that the same page - our homepage - is displayed twice under Top Pages > Visited Pages. One URL is the main www,mysite.com URL and the other one is www.mysite.com/group/portal. Environment Analytics...
Permission Restriction on MyAccountPortlet
legacy How To
Issue We tried to restrict access to MyAccountPortlet for various users in order to prevent them from amending their own data. We found that despite removing the permissions for User and Owner roles on...
Web Content editor view does not open in the current language of the user
legacy
Issue Suppose the user has another language or changes to another language and tries to open the web content article from a page. In that case, the article is always opened in the site's default language. Is this the...
Sitemap does not remove the Web Content articles even if they are not referenced by the Asset Publisher
legacy
Issue If an Asset Publisher is set as the default asset publisher for a whole site in a page, and a web content article is removed from the asset publisher, the sitemap.xml of that page still displays the previously...
Changes in the fragments are not reflected when they are imported from another site
legacy
Issue Any changes to the fragment are not reflected on the page when users export the fragment from site-1 and import the exported fragment to site-2. Steps to reproduce: Note, Automatic propagation for Fragment is...
Can't set a display page template for a global structure
legacy
Issue We wanted to set a display page template in our global structures' default values, but we don't have the option as we do on other sites Environment Liferay DXP 7.2 Fix Pack 17+ Liferay DXP 7.3...
Copying a web content article also copies the status of the article
legacy
Issue When we use the Copy option on a web content article, the copied version will also have the status of the original one We would expect the article to be copied as a Draft, because we want to edit it...
DocumentException during upgrade process while reading META-INF/portal-hbm.xml
legacy Troubleshooting
Issue A DocumentException is thrown at certain point when you run the upgrade process from the Gogo Shell using command upgrade:run or upgrade:runAll You can find a stack trace similar to the following in...
Bulk assign workflow tasks
legacy
Issue Is it possible to bulk assign workflow tasks? Resolution After LPS-97668 it's possible to bulk assign workflow tasks, but only using Workflow Metrics functionality. More information about it in Workflow...
Liferay SaaS Default Session Timeout
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue What is the default value for user session timeout on...
How to check portlet additions from log history
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
How to fix widget size on content pages
legacy How To
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Character strings that cannot be used in the name of the site
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Add workflow button is not present in Process Builder
legacy
Issue Going to Control Panel > Workflow > Process Builder the add button is missing.   Environment Liferay DXP 7.3   Resolution This is the expected behaviour since users with permission to edit or publish...
The maximum number of submissions allowed for this form has been reached
legacy Troubleshooting
Issue I have a form with an Upload field on it and sometimes I get this error under that field: "The maximum number of submissions allowed for this form has been reached" Environment DXP 7.3 DXP 7.4 Resolution There is a...
How can I disable document versioning?
legacy How To
Issue I'd like to disable document versioning (so that every document has only one version) Environment 7.2+ Resolution You cannot disable versioning altogether, per se, but you can reach an equivalent result by limiting...
Cumulative Layout Shift (CLS) improvement for IMG tag
legacy
Issue When uploading an image in Liferay, the image is rendered with something like this: <img src="/documents/20124/0/LBDLC.png/02956bfc-f95b-cf02-fb01-70e339ba332b?t=1614666679643" alt="the description"> The...
Custom domains do not accept wildcard
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After modifying the webserver service to add new custom...
Unable to create Private pages in DXP 7.4
legacy How To
Issue Unable to find Create Private Page options in DXP 7.4 Environment Liferay DXP 7.4 Resolution Starting from Liferay DXP 7.4 U22 & GA 22 our product team has deactivated the Private pages of any fresh installation....
Checkout process redirects to the shipping address
legacy Troubleshooting
Issue While doing the checkout of another user, it redirects to the shipping address step. Steps to reproduce: 1. Start Liferay DXP 7.4 2. Sign in as Admin. 3. Create a Minium site. 4. Create two buyer users of...
Unable to save 'Apply Tax To' as 'Shipping Address' in tax calculation
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.3 2. Create a 'Minium' Site. 3. Navigate to Channels. 4. Select the channel. 5. Click on 'By Address' under Tax Calculations. 6. Navigate to 'Tax Rate Settings'...
RSS feed is not working
legacy
Issue BY DEFAULT, the RSS feed preview link does not generate these fields( Cover Art, Author, Email Address). Environment Liferay DXP 7.1 Resolution Please note: The following information involves customizations...
Ext module based on patched original module is named as null.ext.jar after having been regenerated
legacy Troubleshooting
Issue We are developing an ext module to extend a liferay module, com.liferay.asset.browser.web, in this case, and we have configured the build.gradle of this ext module to use this package as the originalModule. We...
Error rendering the 404 URLs tab in the Redirection tool
legacy Troubleshooting
Issue In a given site, a user navigates to Configuration > Redirection > 404 URLs (tab) and this error appears in the server logs: 2022-02-22 13:26:42.295 ERROR [ajp-nio-0.0.0.0-8009-exec-50][IncludeTag:128] Current...
Error: compound selectors may no longer be extended is encountered when building the themes
legacy Troubleshooting
Issue When creating the bare-bone theme without any customization, the build is encountered with the below error: [14:26:26] 'build:compile-css' errored after 4.9 s [14:26:26] Error in plugin "sass" Message:...
Preview of the content page is not working in case of rejection & re-submission in workflow
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay 7.3 and log in as admin.  2. Assign a single approver workflow to 'Content Pages' 3. Navigate to Liferay DXP Site and click on edit i.e on Home Content Page. 4. Place...
Admin pages are shown as search results by Google
legacy How To
Issue Searching for the right terms you can see how Google (or any other web search engine) can show admin pages, such as Control Panel or Site Admin, as entries in their list of results. Even when trying to...
In the web content structure, there is a missing Boolean (Checkbox) field
legacy Troubleshooting
Issue The Boolean field is missing in the web content structure. This same needed functionality is present in the form. Expected Behavior: Boolean Checkbox field present in web content structures, as is the case in...
Partial search not working properly in Site Administration menus
legacy Troubleshooting
Issue Using the Toolbar Search functionality under the menus of Site Administration (such as Web Content, Blogs, Workflow submissions, etc.) will not return records as expected when the asterisk wildcard is in...