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Google’s Cloud Storage (GCS) bucket support.
legacy Troubleshooting
Issue Google’s Cloud Storage (GCS) bucket support. Environment Liferay DXP 7.3 SP1 Resolution This feature will be merged in the upcoming fix pack 3. Hence, please check the LPS-131049 Please create a support ticket...
java.lang.NoClassDefFoundError: org/apache/commons/lang3/StringUtils when indexing documents and media with an EPUB file
legacy Troubleshooting
Issue During reindexing, the 'java.lang.NoClassDefFoundError: org/apache/commons/lang3/StringUtils java.lang.NoClassDefFoundError: org/apache/commons/lang3/StringUtils' exceptions have been observed. Steps to...
Content Pages are marked as Draft without any user interaction
legacy Troubleshooting
Issue The content pages are marked as Draft without any user interaction Steps to Reproduce: Add a new content page Add an asset publisher widget to the page Configure the Asset Publisher with the following...
Asset publisher's auto scroll should be configurable
legacy
Issue When clicking on an asset shown in an Asset Publisher, the asset's content can be configured to show the content in the same portlet or in a default one. In either case, the page will scroll to where the...
I cannot download the vCard from another user
legacy Troubleshooting
Issue The Contacts Center Widget allows users to export the user’s vCard and save it as a VCF file. vCard is a file format standard for electronic business cards. If a regular user clicks on the vCard from...
Warning Duplicate column name 'scriptRequiredContexts'
legacy Troubleshooting
Issue When upgrading from Liferay Portal 6.2 EE to Liferay DXP 7.2 this warning is shown in the logs. WARN [main][BaseDB:541] Duplicate column name 'scriptRequiredContexts': alter table KaleoAction add...
Not able to "check-in" in Microsoft Office 365
legacy Troubleshooting
Issue After integrated Liferay with Microsoft Office 365, getting below NullPointerException when performing the “Check-in” operation. And,document gets in an inconsistent state and cannot be edited again....
How do set the different URLs for each UI tab on the page?
legacy How To
Issue Using UI tabs functionality on one of the pages. There are multiple tabs like 3 tabs and while accessing each tab its URL is the same. How do set the different URLs for each UI tab on the page? Environment...
Hide certain Structure in Add web content dropdown menu
legacy How To
Issue Is it possible to hide certain Structure in Add web content drop-down menu? Environment DXP 7.3 Resolution To achieve that, consider removing the view permission of the structure. Steps can be found as follows: Go to...
How to resolve users being unable to log out after configuring a Token-Based SSO
legacy Troubleshooting
Issue After configuring and enabling a Token Based SSO in our 7.2 environment (upgraded from 7.0), users are now unable to log out, and they are instead redirected to the home page (still logged in). In our 7.0...
Import tags using .csv files
legacy
Issue If you need to add tags in bulk, the only way to do it in Liferay is via .lar files. Would it be possible to import via .csv files? Environment Liferay DXP 7.0, DXP 7.1, DXP 7.2, DXP 7.3. Resolution Liferay...
Wrong Romanian ("ro") translation in Language_ro.properties
legacy Troubleshooting
Issue It has been reported that the Romanian translation for both the country name and language of Romania is incorrect in Language_ro.properties.  Actual behavior: romanian=Romanana country.romania=Romanana...
Link to page field's URL doesn't work if you don't select a page
legacy Troubleshooting
Issue Steps to reproduce: Start a 73x bundle Create a structure with a Link to page field in it Create a template for the structure Create a web content from it, don't select anything in the field Put the web content...
When resetting a password, duplicate error messages appear
legacy Troubleshooting
Issue Duplicate error messages show up when resetting the password Steps to reproduce: 1. Start and set up Liferay DXP 7.3 SP1 using the setup wizard. The email can be set as test@liferay.com and the password as a...
User unable to Login with CSRF error
legacy Troubleshooting
Issue User is unable to login, and gets the below error in logs: User 0 did not provide a valid CSRF token for com.liferay.portlet.SecurityPortletContainerWrapper Environment Liferay DXP 7.3 Resolution Firstly,...
Allow custom site administrator role to see all users of Liferay
legacy Troubleshooting
Issue When creating a site role that is able to add members to a site, they see a limited amount of users or just themselves.  Environment DXP 7.0+ Resolution In order to allow a user to see all members of Liferay, you...
Option field for Duplicate Product
legacy Troubleshooting
Issue Steps to Reproduce: 1. Create a Minium site. 2. Go to Products. 3. Open any product. 4. Create a duplicate of that product. 5. Open the SKU of the original product. 6. After opening the SKU, open the option field...
Commerce sorting functionality
legacy Troubleshooting
Issue Steps to reproduce: 1. Please select one value from Option facet filter. 2. Please select sort option Price: Low to High. 3. Observe result. Products are not sorted according to price. Environment Liferay DXP 7.3...
Commerce pagination
legacy Troubleshooting
Issue Steps to Reproduce: 1. Select one of filters. 2. Check Search results. 3. Navigate to the second page for more results. 4.: After clicking on pagination , filter is removed Environment Liferay DXP 7.3 Commerce...
Numerous antiJarLocking warnings
legacy Troubleshooting
Issue User encounters numerous warning messages regarding the property 'antiJarLocking' when running Liferay 6.2 and upgrading Tomcat 7.0 to Tomcat 8.5 : org.apache.catalina.startup.SetContextPropertiesRule.begin...
The HTML tags are added by the editor when editing content in the Content editor
legacy
Issue When editing content in the Content editor, the HTML tags are being added by the editor. Steps to Reproduce: 1. Login to Liferay 7.1 as Liferay Admin 2. Navigate to Control Panel -> Announcements and Alerts...
Missing 'for' attribute in labels in Liferay Forms
legacy Troubleshooting
Issue Steps to Reproduce: Login as admin Go to Content & Data → Forms and create a form Add a text and a date_picker field Go to the forms page and use WAVE or another accessibility checker to see the...
Media on products are not visible with view permission
legacy Troubleshooting
Issue Unable to view media on product with view permission. Steps to reproduce 1. Create a role named "Merchant1" and a user "merchant1@gmail.com" who has role merchant1 (PFA the list of permissions for this...
Information is not save in detail tab product configuration
legacy
Issue After adding the information in detail tab, without saving move to another tab the information is lost in detail tab. Environment Liferay DXP 7.3 Commerce 3.0 Resolution As this can be an important feature,...
Compile with CI when code requires of external library in Liferay PaaS
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When trying to compile code using CI service the...
A navigation menu can't be removed
legacy Troubleshooting
Issue A navigation menu cannot be deleted by the user. On a clean instance, the issue can be reproduced with the provided user's database.  Steps To Reproduce: (i) Restore the attached DB to a Liferay 7.2 fix pack...
How to handle HTTP status errors with Liferay PaaS
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How to configure the redirect of each HTTP status outside...
Is it possible to set up multiple git branch/Liferay PaaS environment pairs for automatic deployment?
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue In this Liferay PaaS Documentation, I see that it's possible...
After upgrading from GA1, the Analytics Cloud option is no longer available in the DXP UI
legacy Troubleshooting
Issue After upgrading the environment from GA1 to SP1(fix pack 1) as per the guidelines, the Analytics cloud option is not available in Control Panel > Instance Settings ('Analytics Cloud' does not appear in the...
Request to Analytics Cloud failed
legacy Troubleshooting
Issue While trying to create a new property in Analytics Cloud and sync for the first time, a similar error is received in the DXP app server console logs: com.liferay.portal.kernel.exception.PortalException: Request...
Page "Draft Status" lost when staging is enable
legacy Troubleshooting
Issue When enabling local staging, pages in DRAFT status are copied to Staging site in non-DRAFT status, but remain in DRAFT status on Live site even though they cannot be published there. Steps to reproduce 1....
How to use multiple facets of the same type
legacy Troubleshooting
Issue Add 2 or more Facet Widgets of the same type to a page, for example Category Facet. If you make a search and select a facet value in one of the widgets, the same facet value in the other widgets will be selected...
When I try to create a new page and use the page name of a previously deleted page I receive the error: DuplicateFriendlyURLEntryException - DXP 7.3
Troubleshooting
Issue When I create a new page and name it by using a previously deleted page's name, I receive the following error like this one: ERROR [ajp-nio-0.0.0.0-8009-exec-7][PortletServlet:119] javax.portlet.PortletException:...
LAR Import doesn't maintain references for Content Display Widget
legacy Troubleshooting
Issue While exporting and importing a page containing "Content Display Widget", the content referenced by the widget is no longer properly referenced after the import. Steps to reproduce: 1. Create a Basic...
Alloy Editor Image-Dialog with double-click went missing
legacy How To
Issue In DXP 7.2 before FixPack 10 it was possible to open the image properties dialog with double-click in the web content editor. Environment DXP 7.2 FP 10+ Resolution This is an intended change, see LPS-127058...
Liferay Sync is overwriting file versions of LibreOffice documents in Documents and Media
legacy Troubleshooting
Issue Liferay Sync is overwriting file versions of LibreOffice documents in Documents and Media For example, if we have Liferay Sync configured to detect changes within a directory where a LibreOffice document is actively...
Impersonation Security concerns
legacy
Issue Impersonation is a powerful feature of Liferay. This article serves to answer the following questions regarding its security.  Who triggers the impersonation request? How long that kind of access will be used?...
Azure Blob Storage
legacy How To
Issue How to store file from Liferay to Azure blob storage container in Liferay DXP 7.3 Environment Liferay DXP 7.3 Resolution Configuring the store To configure the store, go to System Settings > File Storage > Azure...
How to get admin's name off of the form and replaced with desired text?
legacy Troubleshooting
Issue Steps to reproduce Start a clean bundle of Liferay DXP 7.1 installed with dxp-10 Go to Content -> Forms and add a new form. Add a text field to the form and then Publish it Edit the form and select the options in...
I cannot export Liferay Portal users
legacy Troubleshooting
Issue When I try to export the portal users, the process fails and the portal displays the error "This site cannot be accessed". The portal log shows the following errors: ERROR [default...
Site information, including the date it was created and the number of members
legacy How To
Issue The requirement is to get a list of all the site's names, as well as their creation dates and members. If there is a shortcut from the Liferay control panel?  Environment Liferay DXP 7.0 Resolution There is...
Can Email field be added to a form that would allow users to enter an email address to send user's data?
legacy
Issue The requirement of adding an Email field to a form which would allow users to enter an email address that would receive an email with the information they filled out in a form. Environment Liferay DXP 7.2...
Can not change the level of verbosity for the HTTP header in Liferay PaaS
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Can not change the level of verbosity to use for the...
Filter By Field is not working for Booleans in Asset Publisher
legacy Troubleshooting
Issue Steps to reproduce: 1. Create a structure with two fields(text and boolean) and also create a template for it in a Global site. 2. Go to "Liferay DXP" site and create two new WebContents with previous...
Custom context path is not working
legacy Troubleshooting
Issue After changing, the root context path to custom context the commerce components and system settings taking more time to load. Steps to reproduce: 1. Start Liferay with Commerce installed. 2. Change the ROOT...
While using Azure B2C a SAML error occurs when getting a parameter with whitespaces
legacy Troubleshooting
Issue When SAML module is configured and integrated with an Azure B2C and we need to map a parameter to a Liferay parameter, a problem might occur due to a whitespace: <saml:Attribute FriendlyName="Given...
How to Disable Groovy Scripts and the Scripting Console in Control Panel
legacy How To
Issue I want to disable Groovy Scripts from being executed in Control Panel's Server Administration panel Environment Prior to DXP 7.4 Resolution 1. Go to Control Panel > Configuration > System Settings 2. In the Platform...
Variant selector of Product Detail Portlet
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.1 FP-16 2. Create a Speedwell Site 3. Edit one of the Products 4. Add an Option that has at least two values 5. Go to Images for this product and upload two...
Exception while selecting Grouped tab in Grouped Products
legacy Troubleshooting
Issue FileNotFoundException error is occurring while selecting Grouped Tab. Steps to reproduce: 1. Click on Control Panel -> Commerce -> Products 2. Click on "+" button and select grouped. 3. Navigate to Grouped...
I cannot create new Virtual Instance with error Screen name must not be null
legacy Troubleshooting
Issue When I try to create a new Virtual Instance, the portal displays the error "Your request failed to complete". The portal log shows the following error: ERROR [default...
I cannot find the query string field on content page - DXP 7.2 - 7.3
How To
Issue When I configure the content page, I cannot find the option to set the query string. On widget pages when I configure the page I select the "Advanced" tab and I can see the "Query String" field and set it....
How to Disable Gogo Shell
legacy How To
Issue I want to disable the Gogo Shell from my Liferay instance Environment Liferay DXP Resolution The Gogo Shell can be disabled by performing the following actions: 1. Go to Control Panel > Configuration > Components 2....
Unable to create Liferay Module Project Fragment in LDS
legacy Troubleshooting
Issue When trying to create a Liferay Module Project Fragment it will ask to set valid Liferay portal runtime as follows: Please set a valid liferay portal runtime, you can initBundle or modify...
Importing LDAP settings through osgi/config files does not import password
legacy
Issue LDAP settings can be imported into the Liferay environment using osgi/config files These settings are imported into System Settings, and can then be configured for an individual instance in Instance Settings When...
Publishing Forms to Remote Live in staging without corresponding pages
legacy How To
Issue In a Remote Live staging set up, sometimes, a form is modified and requires publishing, but it is not desirable for changes made to the page itself to be published yet. Is it possible if a form is modified, for...
How to change max_string_size value from STANDARD to EXTENDED in Oracle 19c?
legacy How To
Issue How to change max_string_size value from STANDARD to EXTENDED in Oracle 19c? Environment Liferay DXP 7.2 SP3 Oracle 19c Resolution Steps for converting max_string_size value to EXTENDED: SQL> show parameter...
Content from Private Pages is not shown in the search results
legacy Troubleshooting
Issue Private pages' content does not appear in the search results Environment DXP 7.2+ Resolution The issue has been resolved by LPS-151303 and LPS-161366, you can update to the following patch levels: DXP 7.2: SP9...
Is it possible to know the timeline for when a hotfix from Liferay Support will be ready?
legacy How To
Issue Is it possible to have an exact timeline on when a hotfix from Liferay Support will be ready?  Environment  Portal 6.1/6.2 DXP 7.0/7.1/7.2/7.3/7.4 Resolution While there is no exact timeline from Liferay...
How can I change the Product and Category URL pattern
legacy How To
Issue Liferay Commerce use /p/ and /g/ within the friendly URLs for Commerce display pages. To improve the search presentation for SEO purposes, I want to change the /p/ and /g/ to something meaningful...
Liferay SaaS Prod to DR Backup Restore Failed
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Backup Restore fails when trying to restore Prod's backup...