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Workflow Related APIs
legacy How To
Issue Retrieve all task details associated with a specific user via API. Retrieve task details filtered by workflow and user via API. Perform actions such as 'Approve' and 'Reject' on tasks via API. Environment...
Performance issues while automatically propagating default fragments changes during deploy process
legacy Troubleshooting
Issue Facing slowness issues when trying to add/edit a content page (other types of pages work fine). The slowness is observed when starting the portal and trying to add/edit the content page. After...
How to check cxf-core jar version?
legacy How To
Issue How can users check the cxf-core jar version in DXP?  Environment Liferay DXP [All versions/updates] Resolution To verify the version of org.apache.cxf, use the following command in the gogo shell: ss -s |...
Why did Cache-Control change from 'public to 'private'?
legacy
Issue Prior to 7.4 U84, Cache-Control was set to 'public', and after upgrading to 7.4 U84 or above (including any Quarterly Release version), Cache-Control is now set to 'private'. Due to this, CDNs may have issue caching...
No theme found During Startup When a Theme is Not Yet Deployed
legacy Troubleshooting
Issue The server logs show the following messages before the theme is fully deployed: 2025-07-09 06:25:20.463 WARN [https-jsse-nio-8443-exec-14][ThemeLocalServiceImpl:220] No theme found for specified...
Configuring Product Visibility Across Channels with Headless API in Liferay Commerce
legacy How To
Issue Is it possible to manage (assign/ remove) product visibility per channel using the Headless API?  Environment Liferay DXP 2024.Q4 Resolution By default, products are visible across all channels. This...
Personalized Experience Not Displayed when using "AND" with IP Geocoder Country
legacy Troubleshooting
Issue When creating a segmentation using the IP Geocoder Country property in combination with another condition (e.g. a user property), the personalized experience configured for this segment is not displayed for a...
Session Timeout Setting Does Not Take Effect
legacy Troubleshooting
Issue After configuring the session timeout in the portal-ext.properties and web.xml files, the session still expires sooner than the configured value. For example, the session expires after 15 minutes, even...
Seperate SSL for virtual instances
legacy How To
Issue We have multiple SSL certificates and want to use them in virtual instances that run under a different domain from the main instance. Environment DXP 2024.Q3 Resolution If behind a reverse proxy, configure...
Email Notification fails to deliver when recipient type is set to the Owner role
legacy Troubleshooting
Issue A trigger on a custom object is configured to send an email, but it fails to deliver it when the recipient type is set to Owner. Environment Liferay DXP 2025.Q1 Resolution This is an known issue on this...
Empty searches return no results using a Text Match Over Multiple Fields blueprint element
legacy Troubleshooting
Issue When a Blueprint is configured with the Text Match Over Multiple Fields element, performing an empty search yields no results. Environment Liferay DXP 7.4 U5+ Liferay DXP Quarterly Releases Resolution Text...
Headless Batch Import: Attachment Field with URL Creates Duplicate Empty File
legacy Troubleshooting
Issue When using the Headless Batch Engine to import Object Entries with an attachment field using a file URL, following the documentation here, we see that it creates duplicate empty files. Environment Liferay DXP...
Despite the fix "Relay state exceeds 80 bytes" error and redirections to IDP
legacy Troubleshooting
Issue Despite the fix "Relay state exceeds 80 bytes" error and redirections to IDP We found this article and had a hotfix with LPS-76246 We found that the fix is not applied correctly. Environment Liferay DXP 7.3...
Entry Sequence Not Reflected in Collection Fragment Using Custom Fragment
legacy Troubleshooting
Issue When using a Collection Fragment with a Custom Fragment to display entries from a Liferay Object, the sequence of the entries is not reflected correctly on the page. The order of the entries appears to be...
Modal Size is Ignored for Guest Users when Using Liferay.Util.openModal()
legacy Troubleshooting
Issue When using Liferay.Util.openModal() within a fragment, the specified size (e.g., size:"xl") is visible for only logged-in users, but it is ignored for guest users. For guest users, the modal opens in a...
Office 365 error “SyntaxError: Unexpected token '<', ..."
legacy Troubleshooting
Issue Sometimes editing a document if Office 365 fails with the error SyntaxError: Unexpected token '<', ... When that happens, the following errors are thrown in the logs ERROR...
Searching in a page created from a content page template does not work
legacy Troubleshooting
Issue I have an issue with searching in pages created from the content page template. When I search in a page and filter to "Pages", nothing happens in the page, and there are no search results. Steps to reproduce...
Error 'A folder already exists with name image.default.company.logo' during startup after Upgrade
legacy Troubleshooting
Issue After upgrading from a previous version of Liferay DXP, the server fails to start up correctly and throws a DuplicateFolderNameException in the logs. The error indicates that a folder named...
What filtering syntax to use in headless API for filtering for those entries that do not belong to any categories?
legacy
Issue I am using the API GET /v1.0/asset-libraries/{assetLibraryId}/content-elements, but the question might be relevant for other endpoints as well according to...
How can I protect against CVE-2025-4388 vulnerability?
legacy Troubleshooting
Issue My Liferay Instance has a vulnerability to CVE-2025-4388 Environment Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution Upgrade to 2024.Q1.13+ Request a Hotfix with LPD-46038, knowledgeArticleType:...
Why is the Product Specification Key Different from the One Defined in the Specification List?
legacy
Issue When creating a product specification, a key is defined under Product Management > Specifications. However, after adding this specification to a product, the Product Specification widget on the product page...
Liferay AI capabilities
legacy
Issue We would like to gain more information about Liferay's AI capabilities. Environment Liferay DXP Quarterly releases Resolution Liferay DXP integrates with external AI systems to enhance and accelerate your...
Does Liferay support IPv6?
legacy
Issue Does Liferay support IPv6? Environment Liferay QR Resolution We plan to support IPv6 at the load balancer level using a dual-stack approach. While this requires some development on the Liferay side,...
Google Cloud Translation Fails with "Too many segments" Error
legacy Troubleshooting
Issue When attempting to use the automatic translation feature for an entire page o contents with multiple fields, the process fails. The logs show the following error:...
Users with permissions to create Collections are unable to select global Document Types
legacy Troubleshooting
Issue Users with permissions to create Collections are unable to select global Document Types when creating a new Manual or Dynamic Collection with the Document subtype.  Environment Quarterly Release Resolution Please...
Not able to see icons in a Spritemap Client Extension
legacy Troubleshooting
Issue After upgrading to 2025.Q1.8, the icons from the Spritemap CX (Client Extension) are missing and requests for the Spritemap have been blocked   Environment Liferay DXP Quarterly Release 2025.Q1.8   Resolution In...
Raylife Site Creation Fails with 'Unexpected Error'
legacy Troubleshooting
Issue When creating a site using the Raylife AP or Raylife D2C templates, the process fails with the UI showing: "An unexpected error occurred." In the Liferay browser console, the "CommerceChannel is null" error...
Hot Backups of the Liferay Database: Risks and Recommendations
legacy
Issue Is it safe to perform a hot backup of the Liferay database while the server is still running? What are the risks involved, especially concerning data consistency? Environment Liferay DXP...
B2C SSO Configuration with OpenID Connect Not Working
legacy Troubleshooting
Issue Setting up Business-to-Consumer (B2C) single sign-on (SSO) configuration with Liferay using OpenID Connect (OIDC) in Azure AD B2C is not working as expected. After enabling OpenID under Instance Settings in...
Fieldsets with Custom Names Disappear When Filtering by Translation Status
legacy Troubleshooting
Issue In the web content editor, fieldsets that do not follow the default naming pattern (e.g., Fieldset1234) are hidden when filtering by "Untranslated" fields. This issue is caused by a regex that incorrectly assumes...
"Friendly URL is Already in Use" Error Message Lacks Specifics on its Location
legacy
Issue When creating or updating a page, if a user enters a friendly URL that is already in use by another page, the system displays a generic error message: "The friendly URL is already in use." This error message does...
Is it possible to disable the '/o/graphql' endpoint?
legacy How To
Issue For custom requirements, it may be necessary to disable the /o/graphql endpoint. Is there an out-of-the-box configuration to disable this endpoint? Environment Liferay DXP 7.3, DXP 7.4 and...
Link to Page Layout Selector shows public pages in the selector in private page configuration after saving
legacy Troubleshooting
Issue I have an issue with the Private Page of type Link to Page of this site. They create a blank site, and they add to it 2 Private Pages. One private widget page and another link to a page of this site. On the...
aria-invalid="true" Attribute is Not Set for Required Checkbox Fields in Forms
legacy
Issue When a form with a required checkbox field is submitted without the checkbox being selected, the corresponding <input> element in the DOM does not receive the aria-invalid="true" attribute. This behavior is...
Adaptive Media Processing of GIFs Leads to High Disk Usage in Temp Folder
legacy Troubleshooting
Issue When using Adaptive Media, the tomcat/temp directory grows significantly, consuming a large amount of disk space.  The following error can be seen repeatedly in the logs: Unable to scale file...
Workflow Task URL for Unauthorized User Returns 404 Instead of Login Page
legacy Troubleshooting
Issue When an unauthorized user attempts to access a workflow task URL, they are shown a 404 error page instead of being redirected to the login page. This issue specifically occurs when the URL follows the...
Asset Publisher Back Button Redirects to a Blank Page Instead of the Previous Page
legacy Troubleshooting
Issue When using an Asset Publisher to display a list of assets, clicking on an asset correctly navigates to a detail page. However, when clicking the 'back' arrow provided by the Asset Publisher on the...
Paginator Elements Are Not Translated to the Site's Language
legacy How To
Issue When using a paginator component on a site, the links to the different pages (e.g., "Page 1", "Page 2") are displayed in English. These labels do not get translated even when the site's language is...
"reserved-article-url-title" does not return the localized URL Title in Freemarker templates
legacy
Issue When using the .vars['reserved-article-url-title'].data variable in a Freemarker template, it only provides the URL title for the default language. Environment Liferay DXP 2024.Q1+ Resolution This is the...
Unable to Trigger Object Action Notifications for Site Role Users
legacy Troubleshooting
Issue When an Object action is configured to send a notification to a site role, the notification fails to send to the users with that role. The following NoSuchRoleException is thrown in the logs: 2025-05-30...