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Search is not working on Channels under Products -> Visibility
legacy Troubleshooting
Issue Steps to reproduce: Select any Product and go to Visibility.  Add multiple channels to the product. Search any channel (which are already mapped) Environment Liferay DXP 7.3 Commerce 3.0 Resolution The observed...
Product Detail Portlet breaks and a nullpointerexception is printed in the logs
legacy Troubleshooting
Issue When the product options are not complete the Product Detail Portlet breaks and a nullpointerexception is printed in the logs. Steps to reproduce: Create a product with a REQUIRED option with two variants: 1...
Logging in a Liferay instance with a user whose prefered language is different from the default portal language
legacy
Issue Access to the portal with a user who has a different language set up than the default configured. Environment Liferay DXP 7.2 Resolution Liferay will show the portal in the language configured in its settings....
Typo error in french language.properties
legacy Troubleshooting
Issue There is below typo error in french language.properties in Liferay DXP 7.1 FP16: Actual:  drop-file-here-to-upload=Déopser le fichier ici pour le téléverser Expected: drop-file-here-to-upload=Déposer le...
Sitemap Index: hreflang attribute with value "x-default"
legacy
Issue Our DXP site has English (United Kingdom) as its default language. For the Liferay sitemap, shouldn't it be expected to see the "en-GB" value associated with the hreflang attribute as per this example? <url>...
Choice of canonical URL language between the default language or a specific language in Liferay DXP 7.0 and 7.1
legacy Troubleshooting
Issue Given a page with a friendly URL for en-US like "/page" and another friendly URL for es-ES "/pagina", visiting "http://localhost:8080/page" or "http://localhost:8080/pagina" will always display...
User Export to CSV is limited to 10,000 entries
legacy Troubleshooting
Issue I’m unable to export the complete list of user ids from Liferay. When attempting to export users to a CSV file, only up to the first 10,000 users are exported.
 Environment DXP 7.3 Service Pack 1  Resolution...
The default content publisher shows author and modification date
legacy How To
Issue Is there a way to change the default values of the Content Publisher metadata from the interface? Steps to Reproduce On a page, add a content publisher portlet. Navigate to Configuration> Display...
Enabling Antivirus Scanning for Uploaded Files does not work
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We follow the steps explained in this article Enabling...
How to relate AssetEntry and AssetCategory
legacy How To
Issue AssetEntryLocalService.getAssetCategoryAssetEntries() does not return any results for a given category. How should I relate AssetCategory and AssetEntry? Environment DXP 7.1 DXP 7.2 DXP 7.3 Resolution...
Error importing files with names ended with character "." (dot) from 6.1
legacy Troubleshooting
Issue Trying to import documents (or doing upgrades) from 6.1, errors as the following are gotten: 2021-07-01 11:02:08.680 ERROR [liferay/background_task-8][BackgroundTaskMessageListener:182] Unable to execute...
How can I enable the view count increments for web contents in Asset Publisher Portlet - DXP 7.1 - 7.3
Troubleshooting
Issue When I add the view count in Asset Publisher to the available box, and refresh the page. The view count is not incremented and displays a value of "0" Reproduction Steps: Set up DXP and start it. Go to Content &...
How to use the root domain with different paths for each site?
legacy How To
Issue There are virtual hosts using different subdomains: main.site.com - (Global / Root) a.site.com - Site A b.site.com - Site B c.site.com - Site C The desired URLs should look as follows: site.com site.com/a...
How to find the content in pages that were converted to Link to page after upgrading from 6.2
legacy Troubleshooting
Issue In Portal 6.2, the type of the pages could be changed from Widget Page to Link to Page. We had a page where we had some content on it, then changed it to Link to Page, this change could be reverted at any time....
Translation fields with empty values due to a structure with repeated fields
legacy Troubleshooting
Issue The translation is lost when the default translation is not filled Reproduction Steps Setup Liferay DXP 7.1 with Fix Pack 16 Create a structure with the title TestStructure using structure.json as the source...
How to override the default nginx.conf file in Liferay Cloud
legacy How To
Issue Some customers want to override the default nginx.conf file from the webserver service (instead of just adding new .conf files) Environment Liferay Cloud - Stack 4 Resolution Place your new nginx.conf...
Cookies list that could be found in a Liferay Portal and their usage
legacy
Issue What are all the cookies that could be found in a Liferay Portal, and what are they used for? Is it possible to safely remove these cookies? If so, can it be done out of the box? Environment DXP 7.0 or higher...
Commerce Modules are not loading
legacy Troubleshooting
Issue All modules which have any dependency on Commerce related classes are not loading properly. Steps to reproduce 1. Deploy the module which have dependency on commerce classes. 2. The module will work fine...
Special characters in the options keys causing the QueryPhaseExecutionException issue
legacy Troubleshooting
Issue Steps to reproduce 1. Start Liferay with Commerce installed. 2. Create an option with name "Test option" with SKU contributor and with a Key that contains special characters e.g. "T/e/s/t O/p/t/i/o/n" 3....
Site information, including the date it was created and the number of members
legacy How To
Issue The requirement is to get a list of all the site's names, as well as their creation dates and members. If there is a shortcut from the Liferay control panel?  Environment Liferay DXP 7.0 Resolution There is...