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How to setup Kibana in Liferay PaaS
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). NOTE: Liferay Support does not recommend or endorse specific...
Create custom API applications in Liferay
legacy How To
Issue Is there any way to create custom API applications without code? Environment Liferay DXP 2023.Q4. Resolution Liferay has created a new application to help developers build APIs based on custom objects in a...
Hard to Manage Web Contents and Structures
legacy
Issue I want to easily find and manage all my web contents organized by structures I'm working with so that I can review them, edit them, etc. Environment Liferay DXP Quarterly Releases Resolution This has been...
If PaaS Environment Hangs after Upgrade Deployment Should we Rollback?
legacy How To
Issue During an update we observed an error on startup and so decided to rollback from 5.X to a 4.X version. However, when we tried to restart services the system would not recover, hanging indefinitely. Further, the...
'Backup "undefined" not found' when trying to restore a db dump in another environment
legacy Troubleshooting
Issue I have performed a backup in one env (for example, DEV), and I want to restore it in another env (for example, PRD). When I try to do that, the result is not successful. In the logs, this error is shown: [ERROR]...
"Learn how to tailor categories to your needs." linked documentation appears in bundle
legacy
Issue After upgrading, we're seeing a message that says Learn how to tailor categories to your needs in the bundle. A link to documentation shows up in the Web Content menu and Categories Menu. Environment...
All out-of-the-box Liferay Job Schedulers stop working if one job scheduler is incorrectly configured
legacy Troubleshooting
Issue Setting the interval to -1 for scheduled jobs is allowed by the UI, but causes an array of issues. Steps to reproduce:  Start the server and login as an administrator. Open Application Menu from top right...
Is there a way to easily add tables to fragments using the WYSIWYG Editor?
legacy
Issue Currently it is not possible to add a table from the WYSIWYG Editor toolbar in Fragments.   Environment Liferay PaaS, Saas Quarterly Releases Liferay 7.0+   Resolution We have an open story ticket for future...
Can I schedule the garbage collector to run periodically?
legacy
Issue The 'Run the garbage collector to free up memory' task can be manually executed from Control Panel > Server Administration. Does the product offer any functionality for scheduling or automating the periodic...
When logging into Dynatrace I cannot see my hosts
legacy Troubleshooting
Issue I log in to my Dynatrace Dashboard I see the message "You have no monitored hosts"   Environment Liferay PaaS   Resolution Make sure that the tenant is correctly configured. The tenant or environmentid...
After an upgrade, some fragments get broken because JS strict mode seems to be enforced now
legacy Troubleshooting
Issue We do not declare JS variables when developing fragments. After an upgrade, these fragments stop working properly. Environment Upgrades to the following Patch Releases: 2023.Q3.5+, 2023.Q4.1+ Upgrades to 2024.Q1...
SecureXMLFactoryProviderImpl.class_blocked.pdf is not listed
legacy Troubleshooting
Issue The user was unable to install a patch or hotfix, even after restarting the server and attempting with a vanilla instance, the following errors can be seen:  ERROR [Patcher:-1] The command has failed. Please...
Web Content Not Showing as `Translated`
legacy Troubleshooting
Issue After creating a web content in English, then selecting a new language and translating the content, we're able to publish, but the content remains untranslated. We created a sample web content and...
Duplicate account details are visible to user
legacy Troubleshooting
Issue The admin user needs to place an order on behalf of B2C and B2B customers who have different accounts. While impersonating users simultaneously in the same browser, duplicate account details are visible....
Creating and Editing a Web Content Structure in Partitioned DB Results in Error
legacy Troubleshooting
Issue Creating and Editing a Web Content Structure in a Virtual Instance in PaaS or a database partitioned environment results in an error like below ERROR [http-nio-8080-exec-1][BundleSiteInitializer:635] null...
Virtual product order status and tax
legacy How To
Issue Require the following with the virtual product: No need for user personal data and would like to remove it for checkout. The order status should moved to completed status directly after the payment....
Why is Jenkins build failing with SynchronousResumeNotSupportedException?
legacy Troubleshooting
Issue We are facing an issue where the builds are failing and we are getting the below error:  org.jenkinsci.plugins.workflow.steps.SynchronousResumeNotSupportedException: Resume after a restart not...
Can we hide the External Video Shortcut option?
legacy How To
Issue We want to hide the above-mentioned option from the Documents and media because we don't want our users to be able to add videos, can we do it somehow? Environment Liferay DXP 7.4+ Resolution It is...
Remove extend_session for Guest users
legacy
Issue Guest users should not be able to see the extend_session message in the browser once the session has expired. Environment Liferay DXP [7.1-7.4, Quarterly Releases] Resolution Post observing the time...
Access revoked after task assignment to another user
legacy How To
Issue Once the user assigns the task to another user, then the previous user loses access to that task and is unable to see that in the 'Assigned to my roles' tab of 'My workflow Tasks'. Steps to reproduce: 1....