Some portlets are disabled after upgrading
How To articles are not official guidelines or officially supported documentation. They are community-contributed content and may not always reflect the latest updates to Liferay DXP. We welcome your feedback to improve How To articles!
While we make every effort to ensure this Knowledge Base is accurate, it may not always reflect the most recent updates or official guidelines.We appreciate your understanding and encourage you to reach out with any feedback or concerns.
Legacy Article
You are viewing an article from our legacy "FastTrack"
publication program, made available for informational purposes. Articles
in this program were published without a requirement for independent
editing or verification and are provided"as is" without
guarantee.
Before using any information from this article, independently verify its
suitability for your situation and project.
Issue
- After upgrading from a previous version of Liferay to Liferay DXP 7.2, some portlets were disabled and displayed error messages such as "This portlet is inactive. Please contact your portal administrator to enable it" when they were attempted to view.
Resolution
- This issue is due to the portlets being originally disabled in the Liferay instance before the upgrade was performed.
- You can either:
- Activate these portlets in your pre-upgrade version of Liferay, or activate them after having performed the upgrade
- For Liferay Portal, you can activate the portlets by going to Admin -> Control Panel -> App Manager and expanding the Liferay Core section. For all portlets that are labeled "Inactive", select the Inactive button to toggle it to active
- For Liferay DXP, you can activate the portlets by going to Control Panel -> Configuration -> Components and selecting the items and checking the Active checkbox.
Did this article resolve your issue ?