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How can I change View permissions for all the contents of a Document Library folder?
legacy
Issue When I change the View permissions for a folder, the new permissions aren't reflected in the permissions window of any child folders or files within the parent folder. How can I change View permissions for...
Exceptions in the log when the Glowroot page times out
legacy Troubleshooting
Issue I see a lot of exceptions in the Glowroot logfile. It is caused by administrators accessing the glowroot page and leaving it open in a tab. Then the session times out and since the frontend tries to update the...
Authenticated users with no permission to access Control Panel can navigate to /control_panel/manage with the message: Please select a tool from the left menu.
legacy
Issue I have an issue with authenticated users who do not have privilege to access the Control Panel. A user with no specific role (Only User role), when navigating to /control_panel/manage gets redirected to a page...
Feature Flags are not enabled by Default
legacy Troubleshooting
Issue I have an issue with the feature flags: feature.flag.LPD-11131=true and feature.flag.LPD-35013=true I set both features in the portal-ext.properties file in 2025.q1.6-lts. However, after started the instance the...
Unable to migrate content from Dynamic Data Lists to Objects using the Data Migration Center
legacy Troubleshooting
Issue Unable to migrate content and data from Dynamic Data Lists through the Data Migration Center due to issues found during the process. Environment DXP 2023.Q4+ Portal GA102+ Resolution The...
Libraries/tools used to minify DXP code in build time
legacy
Issue What are the libraries/tools used to minify DXP code in build time (we are studying the possibility of using the same toolbox for our own developments). Environment Liferay DXP Resolution Liferay DXP uses...
How to grant access to Analytics Cloud members for members of a Liferay internal portal?
legacy How To
Issue Could you please guide me how to grant access to Analytics Cloud for internal members of our Liferay portal? Environment Analytics Cloud Resolution Generally speaking, the new users have to log in to...
Error Code 403 Forbidden: Timeout Issues when uploading/downloading Large Files to S3
legacy Troubleshooting
Issue Experiencing timeout and permission issues when uploading/downloading large files (in GBs) using Liferay's simple file system. ERROR [http-nio-0.0.0.0-8080-exec-41][PortletServlet:109] Unable to process...
Error in Logs When Accessing "OAuth 2 Administration" in Control Panel
legacy Troubleshooting
Issue When clicking on the "OAuth 2 Administration" option in the Control Panel, the following error is logged, and the UI displays an unresolved Velocity variable (${processor.processMax()}): Unable to execute...
Workflows are missing from Applications → Process Builder
legacy Troubleshooting
Issue Some workflows are missing from Applications → Process Builder. I have publications enabled in my environment, and I have edited workflows from withing the publications. Environment Quarterly Releases...
Re-enabling Basic Authentication when Unable to Access the DXP Control Panel
legacy How To
Issue My Basic Authentication was disabled at the Instance Level, and now I am unable to access the DXP Portal because of it. How do I re-enable Basic Authentication without logging in?   Environment Quarterly...
Is it possible to integrate a Liferay site content with external platforms like SharePoint?
legacy
Issue Is it possible to integrate a Liferay site content with external platforms like SharePoint, beyond .LAR file exports? Environment Liferay 7.4+ Resolution Liferay sites are exported and shared as .LAR files. These...
Web Content Not Visible in Related Asset Window
legacy Troubleshooting
Issue The user is unable to tag web content to another web content as a related asset with a DB2 database. Steps to reproduce: 1. Navigate to the web content section. 2. Select a basic web content item and create...
Cross-Site Scripting: Reflected
legacy
Issue A Cross-Site Scripting (XSS) vulnerability was detected in the web application. Cross-Site Scripting occurs when dynamically generated web pages display user input, such as login information, that is not...
Callback URL of OAuth2 application created via client extension resets after server restart
legacy
Issue After restarting the server, the callback URL for OAuth2 applications created via client extensions, gets reset to the default @protocol@://localhost@port-with-colon@/o/oauth2/redirect, instead of the...
How to change class name of copied Fragment from the default name + "copy"
legacy
Issue When duplicating a fragment and adding it a new name, is it possible to change the create css class as well? The created class has the original's fragent's name + "copy" Example: myFragment, gets copied and...
Getting out of memory error and receiving DelayedCachedOutputStreamCleaner
legacy Troubleshooting
Issue Receiving of out-of-memory error and the below thread in the thread dumps: DelayedCachedOutputStreamCleaner" #3359 java.lang.Thread.State: TIMED_WAITING at java.lang.Object.wait0(Native Method) - waiting on...
Object moves folders when creating second object
legacy Troubleshooting
Issue When creating two objects through Model Builder, creating a second object causes the first object to be moved to a different folder. Environment Quarterly Release Resolution This issue was fixed in 2025.Q1.12 with...
Sites' default locale is not among available locales
legacy
Issue Sites may have inconsistencies in their language definitions where the default locale is not included in the list of available locales after create or update the sites.  Example inconsistencies...
Advanced Tab in the Monitoring section on the Cloud Console is not showing up
legacy Troubleshooting
Issue The Advanced Tab does not appear in the Monitoring section on the Cloud Console Environment Liferay Cloud - PaaS   Resolution...
How can I implement the Google Site Verification meta tag in Liferay?
legacy Troubleshooting
Issue I want to implement the Google Site Verification via meta tag in Liferay, but after adding the Google-provided meta tag data to my site through Custom Meta Tags, the verification is still failing. ...
Workflow "Metrics" Data Not Visible After Upgrading Liferay
legacy Troubleshooting
Issue After upgrading Liferay from 2024.Q2.7 to 2025.Q1.4-lts, navigated to Applications Menu > Applications > Workflow > Metrics, and noticed that the data is not being displayed. Steps to reproduce: Start Liferay...
One cluster node doesn't start up completely after OS patching
legacy Troubleshooting
Issue I am currently running a Liferay cluster. I patched my OS then rebooted each server separately. One more more nodes came back online correctly, but at least one node isn't starting up completely, and I see...
Activity within embedded pages does not maintain user sessions
legacy
Issue Activity within an application found on a Liferay embedded page does not count as activity with regard to a Liferay session, so it does not maintain the user session. As a result, the user is session expires...
Reindexing Errors and Warnings After Upgrade
legacy Troubleshooting
Issue After upgrading Liferay, reindexing throws errors and warnings in the logs. Liferay starts up successfully, and the database upgrade finished without errors. Errors: 2025-04-15 11:58:36.632 ERROR...
Setting up Session Timeout in your Liferay environment with WebLogic
legacy How To
Issue How to set up Session Timeout in your Liferay environment with WebLogic? Environment Liferay DXP 7.3+ Resolution The Session Timeout can be defined in web-app/web.xml file within session-config like...
Upgrade report was not generated because no upgrade processes were executed
legacy
Issue After upgrading the database and during the server restart, the following can be seen: 2025-04-20 19:42:34.547 INFO [main][UpgradeRecorder:156] No pending upgrades to run 2025-04-20 19:42:34.553 INFO...
Warning in logs: "No theme found for specified theme id" after uninstalling a theme
legacy Troubleshooting
Issue After migrating, the following warning appears in the logs: 2025-05-19 08:51:53,593 WARN [ajp-nio-10.10.13.111-8009-exec-83][ThemeLocalServiceImpl:220] No theme found for specified theme id...
Multiple Performance Issues Identified via Lighthouse, Google Insights and Web Audit Tools
legacy How To
Issue How do I increase site performance with Lighthouse, Google Insights and Web Audit Tools? Environment Quarterly Releases DXP 7.0 DXP 7.1 DXP 7.2 DXP 7.3 DXP 7.4 Resolution Firstly, please note that Liferay does...
How can you ensure that users from User Groups are properly imported when using LDAP Active Directory with Liferay?
legacy Troubleshooting
Issue Ensuring that User-Groups users are properly imported when using LDAP Active Directory with Liferay. Environment Liferay DXP 7.4 Resolution To ensure proper user imports and updates, the User Group...
After changing image file extension it is no longer visible for selection within a fragment
legacy Troubleshooting
Issue Our team recently noticed that they can't use PNG files anymore and can reproduce it by: Upload PNG file to Documents and Media library (please note that after page refresh Liferay does not show an image preview)...
Configuring the "Module Definition Timeout"
legacy How To
Issue We needed to programmatically configure the "Module Definition Timeout (seconds)" setting found under System Settings > Infrastructure > JavaScript Loader in the Liferay UI. Specifically, we were looking for a...
Document Checkin and Cancel Checkout fails when using Office 365
legacy Troubleshooting
Issue When I try to check a document in or cancel checkout, it always fails on the first attempt. I see these errors in the logs  com.liferay.portal.kernel.log.LogSanitizerException:...
Sites/Groups Not Searchable in Out-of-the-Box Liferay
legacy
Issue We do not see sites as an option while selecting different asset types in the Type Facet portlet as well as in Blueprint configuration. However, we can see in the Liferay source code that SiteAssetRendererFactory...
Users are redirected to the Document Library home folder after interacting with a document
legacy Troubleshooting
Issue After interacting with a document in a sub-folder withing the Document Library, users are redirected back to the Document Library's home folder. Environment Quarterly Releases Resolution This issue has been...
Welcome to Liferay converted to a random paragraph when using non-US English language
legacy
Issue When using English (United Kingdom), English (Australia), or English (Canada) as the default language in Liferay DXP page, the default page displays a placeholder message instead of the expected "Welcome to...
Is there a way to customize URLs by Web Content Structures?
legacy How To
Issue We would like to know if there is a way to customize URLs by web content structure for SEO purposes. Currently, friendly URLs for web content use the /w/ separator, which can be customized since 2024.Q2. See...
Changes to Site Templates are not propagated to pages
legacy Troubleshooting
Issue Changes made to a site template are not propagated to the pages that use the template. We can see the next error in the server log: [LayoutSetPrototypeMergeBackgroundTaskExecutor:219] Merge fail count...
Error uploading file: ClassCastException: class com.liferay.portal.repository.liferayrepository.model.LiferayFileEntry cannot be cast to class com.liferay.portal.kernel.model.BaseModel
legacy Troubleshooting
Issue I get an error like this in the logs when uploading a file: Caused by: java.lang.ClassCastException: class com.liferay.portal.repository.liferayrepository.model.LiferayFileEntry cannot be cast to class...
Form Rules Only Apply on Preview
legacy Troubleshooting
Issue Form rules don't work when the form is placed on a page, but they do work correctly when previewing the form. Environment DXP 2024.Q4, 2025.Q1 Resolution This issue can happen when publishing a form without...