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Property 'session.timeout.auto.extend=false' is configured but browser still calls 'extend_session'
legacy
Issue In portal-ext.properties the following property session.timeout.auto.extend=false is configured, however in the Network tab of the Developer Tools of the browser 'extend_session' is still being called....
How to check from a page fragment if the edit mode is active?
legacy How To
Issue From a page fragment code, we want to check if the edit mode is active for the page. Our fragment needs to behave different if the page is in edit mode (for instance, to create a modal fragment). Environment DXP...
Missing path in search results for web content
legacy Troubleshooting
Issue There is a missing path in search results for web content.  Steps to Reproduce: 1) Create 2 web content folders - folder 1 and folder 2 2) Create contents in those 2 folders with common words in the title...
Date format isn't correctly displayed on view entries
legacy Troubleshooting
Issue Date format isn't correctly displayed on view entries Steps to Reproduce 1) Navigate to Content & Data > Forms > Add new Form 2) Ensure that English is the default language 3) Add a date field 4) Add...
Blog subscriber unable to view the blog after clicking on "Continue Reading" in the email
legacy Troubleshooting
Issue Blog subscriber gets redirected to a control panel link instead of blog portlet page link after clicking on "Continue Reading" button in the email, when the blog portlet is placed on a content page. The...
InvalidNameIDPolicy errors
legacy Troubleshooting
Issue The following error occurs while configuring Liferay as SP and ADFS as Idp. At Liferay
Navigation menu items for public/private layouts are not published from Staging to Live
legacy Troubleshooting
Issue We have a Navigation Menu in a public page pointing to a mix of public and private pages. When we perform a publication from Staging to Live, only the items pointing to public pages get published. Or vice versa:...
Unable to create Minium Demo site
legacy Troubleshooting
Issue Users are unable to create minium demo site after creating minium site. Steps to reproduce: 1. Create a minium site. 2. Create a minium demo site. Expected Behavior: Both sites are created without any...
Unable to select individual Web Content for export
legacy
Issue Users are unable to select the specific web content for export/import.  Steps to reproduce: 1. Create 2-3 Basic Web Contents. 2. Select 3 dots in the top right corner. 3. Select Export/Import. 4. Web...
Price Range Facet is not working on different currency
legacy Troubleshooting
Issue Steps to reproduce: 1. Create a Minium Site. 2. Go to Catalog Page, and change the currency to "Indian Rupee" of the existing catalog. 3. Navigate to Channel and change the currency to "Indian Rupee" of the...
Can my installation be recovered from a corrupted Lucene index without performing a full reindexing?
legacy Troubleshooting
Issue There is one or more error messages containing information similar to the following lines in one of the cluster nodes log: Initializing Lucene writer failed for 155 java.io.IOException: read past...
Signed SAML response
legacy How To
Issue How can the signed response, which is required by ADFS to complete authentication at the Liferay end, be clarified? Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Resolution...
Unable to add address in my account
legacy Troubleshooting
Issue Users are unable to add the address on the speedwell site. Steps to reproduce: 1. Create a speedwell site. 2. Click on the 'User' icon. 3. Navigate to My Account > My Addresses. 4. Create a new address by...
Access Liferay PaaS Elasticsearch Server Indices
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Which endpoint should I use to access Elasticsearch Server indices?...
"Content security policy" header is not available in the application response
legacy
Issue The "Content security policy" header is not available in the application response. How to add or enable the CSP? Environment Liferay DXP 7.3 Resolution Liferay doesn't directly support the CSP as there are no...
Duplicate assets are shown when enabling "Combine Assets from All Segments in Asset Publisher for Manual/Dynamic Collections"
legacy
Issue After enabling "Combine Assets from All Segments in Asset Publisher for Manual/Dynamic Collections", some assets appear multiple times in an Asset Publisher. Environment DXP 7.2 DXP 7.3 Resolution This happens...
Impact of Spring4Shell and Spring Cloud Security Advisory on other libraries related to Spring
legacy
Issue There previously was a Security Advisory regarding a vulnerability for the Spring4Shell and Spring Cloud libraries. These vulnerabilities are detailed in this article here:  Spring4Shell and Spring Cloud Security...
Portuguese sentences on Search Results aren't showed correctly
legacy Troubleshooting
Issue When I perform a search on the portal that does not return any results, the message "No results were found that match your keywords" is not displayed. For example, if I search for NameOfYourPage, I only get a...
How to Export a Single Form as a LAR File
legacy How To
Issue How can I export a single form in LAR format? Environment DXP 7.3   DXP 7.4 Resolution During the export process, there are options that allow for the inclusion/exclusion of data. In this example, we'll use...
Version of spring-** jars after installing a hotfix
legacy
Issue To address the Spring4Shell vulnerabilities, the patched version of spring-beans.jar should be in its manifest file after the hotfix installation, is spring-webmvc.jar included in this? Environment Liferay...
Guest users are able to access an endpoint if PortalSessionAuthVerifier is enabled
legacy Troubleshooting
Issue We have followed this How-To article: How to add security, authentication to my REST service? (Section 5.1), but guest users are still able to access our endpoint from a browser. If we enable...
We want to set different urls to a fragment button link as translations
legacy
Issue In a Content Page, depending on the language selected, we want to set different urls to a fragment button link as translations. Is this possible? Environment Liferay DXP 7.2 Liferay DXP 7.3 Resolution This...
Plain text can still be seen despite SSL
legacy
Issue Even if SSL (or TLS) is enabled, the login credentials are in plain text while intercepting requests with Burp Suite. Environment Liferay DXP 7.3 Resolution If a user utilizes the burp suite as a proxy, they...
DXP 7.3 Behavior Clarification for Open Graph locale alternate meta tags
legacy
Issue The Liferay server outputs all Liferay instance locales as Open Graph locale alternate meta tags. Is this expected? Should Liferay output Open Graph locale alternate meta tags, when page content only uses the...
Guest user cannot see Blog images in Live environment
legacy Troubleshooting
Issue When a Guest user accesses the Blog section in Live environment, the Blog images are not displayed and the portal UI displays the error "An error occurred while processing the template." The user permissions...
Localize download URL in image fragment in 7.2.x writing a custom fragment
legacy How To
Issue It is not possible to translate the link of a fragment image in order to download different documents for each language hosted in the Document Library. Environment Liferay DXP 7.2 and 7.3 Resolution Following...
You can't create child pages of a page from a site template with propagation enabled
legacy How To
Issue When creating a site from a site template with propagation enabled, this does not allow adding child pages to pages that were already created from the template. Environment DXP 7.0 or higher Resolution This...
Not all logs are downloaded for the last 30 days
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I am trying to download through Liferay Cloud Console the logs for...
Button dropdown menu follows scrolling in iframes
legacy Troubleshooting
Issue This article details a case where button dropdown menu follows scrolling actions within iframes, and how this can be resolved. Environment Liferay DXP 7.1 Resolution In iframes, popper.js will move the dropdown menu...
Can't select pages from other sites
legacy Troubleshooting
Issue No Pages are displayed if a DDL with a 'Link to page' DDM field has been created on the Global Site Steps to reproduce 1) Navigate to the Global site 2) Go to Content & Data > Dynamic Data Lists> Manage Data...
When changing web contents at the same time, the error message can be confusing
legacy Troubleshooting
Issue Editing web content concurrently Steps to reproduce 1) Create a Web Content 2) Open it for edit on 2 tabs 3) Edit it on the 1st tab and publish 4) Edit it on the 2nd tab and publish Expected behavior: The...
How to bulk-edit categories on documents?
legacy
Issue I can select multiple documents and then click the "Edit Categories" icon In the resulting popup, I see two options (Edit and Replace) and below them some categories I am not sure how use this popup, what those 2...
Admin user unable to view commerce orders
legacy Troubleshooting
Issue Commerce orders are not visible to Admin user. User is able to see below error in logs: com.liferay.commerce.account.exception.NoSuchAccountException: No CommerceAccount exists with the primary key -1...
storage.buckets.get access permission issue while integrating GCS
legacy Troubleshooting
Issue Getting below error in logs while integrating Google Cloud Storage with Liferay: [xyz].gserviceaccount.com does not have storage.buckets.get access to [bucket-name] Environment Liferay DXP 7.3 Liferay DXP 7.4...
Portal slowness due to huge custom search results
legacy Troubleshooting
Issue Portal gets slow when using custom search, as it fetches huge search results in one go. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Resolution Issue can be resolved with...
Staging URLs within HTML Fragments are not converted to Live URLs when published
legacy Troubleshooting
Issue Steps to Reproduce Originally tested in a 7.2 bundle patched to DXP-7: 1. Create a new widget page called Help 2. In [Site_Administration] > Publishing > Staging, enable Local Live staging, leaving the defaults...
Unable to upload multiple documents after invalid file is selected
legacy Troubleshooting
Issue Publishing a valid document extension in Documents and Media multiple files upload is disabled after attempting to publish an invalid document. Steps to reproduce 1) Navigate to Control Panel > System...
Deleting Form select option causes Form portlet to be unavailable
legacy Troubleshooting
Issue Steps to Reproduce Add a form with a select field with 3 options named A, B, C Save and Publish Form Go to publish Form Submit a form with B selected View entries Navigate back to Form and delete option B Save...
Issue with Selected Categories in Asset Category Selector
legacy Troubleshooting
Issue Steps to Reproduce: Set up a vanilla 7.2 with the latest fix pack and start it. Go to Categorization->Categories and create some Vocabulary (the more vocabulary the better chances to reproduce it). In each...
The selected theme is not retained when importing a site template from another site template
legacy Troubleshooting
Issue Since the radio option is missing, importing a site template from another template does not maintain the selected theme. Steps to reproduce 1) Navigate to Control Panel > Sites > Site Templates 2) Add a site...