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Why aren't all article versions shown in the index?
legacy Troubleshooting
Issue After making a full re-index the index results are not according to the number of article version entries in the database.  Environment Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution 1.)...
Vulnerability issues related to the EJS version in Fragments Toolkit
legacy Troubleshooting
Issue Vulnerability issues (ejs template injection vulnerability) were reported related to the EJS version inside the yarn.lock file while building fragments using the fragments toolkit. The EJS version is...
Liferay PaaS: Cannot add hotfix to the GitHub repository - Hotfix is larger than 100MB
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The hotfix is so large that it is cannot be added to...
Can the same email address support multiple accounts created within Liferay?
legacy
Issue We allow our customers to use the same email address for multiple accounts. Is there a workaround available so that our customers can still have multiple accounts associated with the same email address? ...
How to hide untranslated articles and pages
legacy
Issue Is there an option to hide the articles, pages, and other content in particular languages? If the article does not contain a translation in the requested language, the user should be redirected to the main...
Auto translation is not working using google cloud translation API
legacy Troubleshooting
Issue Steps to reproduce: 1. Enabling Google Cloud Translation requires an active account and a Google Cloud project with Cloud Translation API enabled. This project must also have a service account with a JSON...
Deleted category images references are showing in 'CPAttachementFileEntry' table
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.4 U83. 2. Navigate to Categories > Categorization 3. Create a vocabulary. 4. Inside vocabulary, create a category. 5. Now, edit this category > Navigate to Images...
Can you change the Content Ratings Widget/Page Ratings Widget's default "Star" selection when placed outside of a Collection Display?
legacy How To
Issue The Content Ratings/Page Ratings Widgets are alterable by changing the configurations in Site Settings > Social. When trying to change the configurations for a Content Ratings/Page Ratings Widget located...
Encountering NullPointerException while creating relationships using Oracle database
legacy Troubleshooting
Issue Steps to reproduce: 1. Configure Liferay DXP 7.4 with the Oracle database. 2. Navigate  Applications Menu > Control Panel > Objects. 3. Create a custom object. 4. Create a text field and mark the unique...
Duplicate user errors when setting up a SAML Authentication to replace an existing Token-Based SSO
legacy Troubleshooting
Issue When trying to set up a SAML authentication to replace existing Token-Based SSO, there are errors that populate stating that the user and/or email address is already in use.  A user with company 1xxxx and email...
Can I integrate an additional Captcha Engine?
legacy
Issue Currently, Liferay offers 2 Captcha Engines out of the box: Simple Captcha and Google reCaptcha 2 We would like to use another Captcha service.   Environment Liferay DXP 7.4   Resolution At the moment it is not...
Please select a tool from left menu
legacy Troubleshooting
Issue When we click on the search button on the management toolbar before the page is fully loaded causes an error: Please select a tool from left menu Environment Liferay DXP 7.4 Resolution The observed behavior...
Users are taking time to load in the relationship tab
legacy Troubleshooting
Issue Facing issue while creating an object with a many-to-many relationship with the User object. While adding an entry of a particular object and trying to associate the User with that entry, the list of...
How to give permission to a specific user to use Fragments
legacy How To
Issue How to give permission to the specific authorized person to access and edit the specific fragments. Currently, the admin can edit and access the fragments. Environment Liferay DXP 7.3 Liferay DXP 7.4 Liferay...
Unable to view users assigned to a particular Site Role
legacy Troubleshooting
Issue Unable to view the "Users" tab or section to view the list of users assigned to the particular site role in order to verify & delete unwanted users. Steps: Navigate to Control Panel > Roles > Site...
Workflow process builder source view is not laoding
legacy Troubleshooting
Issue Users are unable to see the process builder's source view when upgrading from update 40 to higher upgrades. Environment Liferay DXP 7.4 update 40+ Resolution The observed behavior is only noticeable if the...
Gaining access to Analytics Cloud Workspace
legacy
Issue Could you please provide access to the Liferay Analytics workspace? Resolution Once the workspace is created, the decision of who can access it falls on the Owner of the workspace. If you do not know who is the...
Redirecting to login page when authenticated via SAML returns a 500 error
legacy Troubleshooting
Issue Navigating to to the login page /c/portal/login on the SP throws a 500 error when already logged in through SAML. Environment DXP 7.3 DXP 7.4 Resolution This is a known issue affecting DXP 7.4 U80 and lower and...
How to modify the number of returned items in Queries made with the API
legacy Troubleshooting
Issue The headless API only returns a maximum of 500 items per query, even when a higher page size is defined. How to define de page size per instance. Environment Liferay DXP 7.4+ Resolution It is possible to...
GDPR-compliant 3rd party cookie handling in 7.3
legacy
Issue Can you backport GDPR-compliant 3rd party cookie handling to 7.3 SP3?  Environment The feature got implemented in DXP 7.4.13-u66. Backporting this feature to 7.3 is not feasible. Resolution There are 3 options...
No external access to database
legacy How To
Issue We need to make some modifications to the database, and therefore we have opened port 3306 of the database to be able to access it from outside, just as we have done many other times. However, this time we...
The list of web contents filtered by Mine or Recent can take some time to load
legacy Troubleshooting
Issue When using the Web Content admin view filters Mine or Recent, the list of resulting web contents can take a while to load.  Environment Quarterly Release 2024.Q1, 2023.Q4, 2023.Q3 DXP 7.4, DXP 7.3 Resolution...
Are Synonym Sets applied during Index Time or Query Time?
legacy
Issue When using Synonym Sets, are the synonyms applied during index time or query time?   Environment Elasticsearch DXP 7.2 SP1 and later versions   Resolution Synonyms are applied as query time only. Reference...
What method is Liferay using for formatting Synonym Sets?
legacy
Issue What method is Liferay using for formatting Synonym Sets, in the context of Elasticsearch?   Environment Elasticsearch DXP 7.2 SP1 and later versions   Resolution Simple Expansion technique is used for...
UI distorted on Product Visibility Account Page
legacy Troubleshooting
Issue Whenever user enables/disables the account group toggle button under visibility tab, a distorted UI appears. Steps to reproduce: 1. Start Liferay DXP 7.4 U83. 2. Create two account groups. 3. Create a...
Browser console error - Failed to execute 'removeChild' on node : The node to be removed is not a child of this node
legacy Troubleshooting
Issue When opening a Web Content in edit mode, the following error populates within the browser console:  Browser console error - Failed to execute 'removeChild' on node : The node to be removed is not a child of...
Downloading File from Custom Document Type fails when there is no ddmFormInstanceRecord
legacy Troubleshooting
Issue When downloading files from custom document types, download fails when there is no ddmFormInstanceRecord In particular, issue appears when Custom Document Type includes an upload field   Environment 2024.Q1.1...
'Authentication Search Filter' for Users in LDAP
legacy
Issue At the moment, we are using LDAP server connection to authenticate our users. Our question is: in which moment the query to authenticate users is executed? More exactly, when the field 'Authentication Search...
Personal Menu is disappearing after deploying custom admin theme
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Deploy custom admin theme (without any customization) by navigating to $Liferay_Home/deploy. 3. Log in as admin and Navigate to Control Panel > Instance...
How to retrieve images associated with Asset Categories from custom code?
legacy Troubleshooting
Issue When editing a category, it is possible to set images. However, when trying to get those images from my custom code, I am unable to do that. There are no related methods in AssetCategory objects. Environment...
How long does it take Liferay analytics to get the analysis results (number of accesses) after the page is published?
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
PaaS deployment fails with HTTP Error 408 Request Timeout
legacy Troubleshooting
Issue Today a build on DEV environment fails repeatedly (3 times) with the same error each time:   Failed to deploy the services in /var/jenkins_home/workspace/xxx_dev/build on liferay.cloud. HttpError: HTTP Error: 408...
Tomcat Vulnerability Impact (CVE-2023-28708)
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Two-factor authentication for Analytics Cloud login
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Custom ActionExecuter always results in PortalException: No action executor for java
legacy Troubleshooting
Issue I tried to integrate a custom java ActionExecuter following this article https://learn.liferay.com/w/dxp/process-automation/workflow/developer-guide/creating-an-action-executor. But after using it in a workflow my...
After copying the data to the Message Board, the numbered list not continuing
legacy Troubleshooting
Issue Copied the data from the Word file, pasted it into the Message Boards's Thread, and published it. After publishing the Thread, the number list is not continued and shows like: 1. a. 1. a. 1 a. Steps to...
Vulnerability on spring-web
legacy
Issue The security scanner flagged the Liferay with the security vulnerability due to the JAR containing the vulnerable classes, reported here CVE-2016-1000027. Environment Liferay DXP 7.4 Resolution It's been...
Deactivating Autogenerate Structure Key generates IDs
legacy
Issue I  browse to Control Panel -> System Settings -> CONTENT AND DATA -> Web Content -> SYSTEM SCOPE -> Administration and uncheck 'Autogenerate Structure Key' option. Then I create a new Web Content Structure...
Tabs created in Webcontent body field are not clickable in content management system
legacy
Issue Created tabs are not clickable in 2023.q4.0 editor where as the same tabs were working correctly in Liferay 7.2 editor. Environment 2023.q4.0 Resolution In DXP 7.2, the editor utilized was AlloyEditor. However,...
Web Server keeps asking for basic authentication when using a Client Extension that makes a request via OAuth to Liferay API
legacy Troubleshooting
Issue A Web Server before the Liferay environment is configured with Basic Auth. Liferay uses a Client Extension (CX) that makes a request to a Liferay API using OAuth. When the page using the CX is loaded, the Web...
ModelSearchRegistrarHelper class mentioned in Search Service Registration article is missing
legacy How To
Issue I tried to follow this Search Service Registration article to perform indexing my custom service-builder object, but there is no ModelSearchRegistrarHelper class available, what should I do now? Resolution Remove...
User Impersonation For Newly Created Users
legacy
Issue Attempting to impersonate a user who has not logged in yet returns errors in the console. How can I verify the accounts of new users who have not activated their account yet? Why can't I impersonate a...
'search.results.limit' key in Low Level Search Options widget is not working
legacy Troubleshooting
Issue The 'search.results.limit' key in the Low-Level Search Options widget is used to achieve the functionality of getting limited search results on a single page, however, the user gets all the search results...
Mitigation Plan for Node Scale-Down Outages Affecting Non-HA Customers
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue In a non-High Availability (HA) environment, unplanned site...
How can I display the maximize and minimize buttons in my widget
legacy How To
Issue I upgraded from 6.2 version to 7.4 and I am not able to configure maximize and minimize buttons in my widgets as I had in 6.2 version. I used to add $theme.iconMinimize() and $theme.iconMaximize() to my...
Unable to scroll right section panel in web content
legacy Troubleshooting
Issue After deploying a custom admin theme (without any customization), user is unable to scroll right section panel. Steps to reproduce: 1. Deploy the attached custom-admin-theme (custom admin theme doesn't...
Email addresses that cannot be registered
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue I...
Disable 'redirected to' popup
legacy Troubleshooting
Issue When accessing a page site as guest and changing the default language (IT) to another (for example EN), an azure popup will appear on the bottom left with the following message: Success: You were redirectet...
Authority to view form entries
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Microsoft Azure Key Vault with Liferay DB
legacy How To
Issue Can we use Azure Key Vault with DB setup configuration in Liferay instead of having it in plain text in the properties file? Is there any way to configure the DB in Liferay using Azure Key Vault? How we can use...
Analytics：for Entrance and Exit items in page analysis
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Issue with the latest Dynatrace view
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Unable to get the latest Dynatrace view with the new...
URL specification of the administration screen
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Web content indexing coverage
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
SearchException entity content is too long for the configured buffer limit Error for a custom entity even when Indexing Batch Sizes configuration is small
legacy Troubleshooting
Issue Trying to reindex a custom entity produces SearchExceptions in the logs due to a buffer limit: com.liferay.portal.kernel.search.SearchException: java.lang.RuntimeException: java.io.IOException: entity content...
Vulnerable JavaScript dependency Bootstrap-select 1.12.4
legacy
Issue The version of bootstrap-select 1.12.4 is vulnerable to attacks. To overcome this, bootstrap-select should be upgraded to a non-vulnerable version. Environment Liferay DXP 7.3  Resolution Liferay does not...
I cannot add a relative URL into Form's "Redirect URL on Success"
legacy Troubleshooting
Issue Create a Liferay Form Open the Form's Settings In the field "Redirect URL on Success", enter a relative URL like "/web/guest" Result: Receive error message "Please enter a valid URL."   Environment Liferay DXP...
"Index.on.startup=true" does not trigger "Reindex Spell-Check Dictionaries" on Startup
legacy
Issue Adding "index.on.startup=true" to the portal-ext.properties file does not trigger the reindex.   Environment DXP 7.4   Resolution The primary purpose of the property index.on.startup=true is to force reindex...
Unable to generate friendly url for blogs
legacy
Issue When trying to generate a friendly URL for blogs, to eliminate the lengthy URLs. Followed the  steps mentioned in this document: Friendly URLs  Expected behavior: The URL should be shortened after following...
PHP in Liferay modules
legacy
Issue Is PHP used to design the modules in Liferay DXP 7.4? Environment Liferay DXP 7.0+ Resolution The PHP portlets are no longer supported in Liferay DXP. The new runtime won't support deploying portlets...