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Issue We need to reset the passwords of all of our users. Due to the amount of users we have, it would be difficult doing this manually. Is this functionality available out of the box, or is there a best approach to it? Environment Liferay DXP 7.3+ Resolution Unfortunately mass resetting...

Issue When the user uses the Language Selector Widget to change the language of the UI the portal updates the user The following module is visible in the stack trace: at com.liferay.portal.service.impl.UserServiceImpl.updateUser(UserServiceImpl.java:2791) Environment DXP 7.2, DXP 7.3...

Issue I would like to know how can I add the consent panel to pages to comply with the directives mentioned below: "To comply with the regulations governing cookies under the GDPR and the ePrivacy Directive, you must: Make it as easy for users to withdraw their consent as it was for them...

Issue How can we allow the members of the user group "editors" to add / remove new users to their group without giving them administrator permissions? I would like the editors to be able to give the editor role to other users, while not having the ability to promote anyone to the...

Issue When a new user is created, the password set URL is sent to the new users' email but it doesn't has expiration.  Currently, reset password links can be set to expire with the following portal property:  passwords.default.policy.reset.ticket.max.age=86400 However, this expiration...

Issue Is it possible to re-assign a Workflow task? Consider the following scenario: A user assigns a workflow task to themselves This user resigns/disappears/goes on holiday without processing the task at hand The task becomes to be urgent Environment DXP 7.4 Resolution Liferay covers...

Issue Create a new user Impersonate it Click on the top-right user's menu and click on the 'Be yourself again' link  Expected behavior: The page is displayed for the Admin. Actual behavior: The page is displayed for the impersonated user (and the URL remains the same, including the...

Issue When retrieving categories using api/jsonws there's a blank page and the HTTP status is 403. Environment Liferay DXP 7.4 Resolution Go to Control Panel -> System Settings -> API authentication -> Portal Sessions. If it's empty, create a new entry and under "URLs include" set this...

Issue After upgrading Liferay 7.4 to Update 60 or above, some of the Admin UI components (Product menu and the Page tree) are not available and there are JS errors in the console log. Environment Liferay DXP 7.4 Resolution Hard refreshing/clearing cache of the browser This issue is...

Issue You might encounter the behavior where you successfully back up your current data and performed a successful upgrade in your local MySQL server. However, when restoring the upgraded data, Liferay does not start with it but instead begins creating tables and populates them with...

Issue I want to manually trigger LDAP imports by triggering the UserImportConfigurationModelListener scheduled job. However, when I trigger this job, I see the following line in the LDAP DEBUG logs: DEBUG [liferay/scheduled_user_ldap_import-2][UserImportConfigurationModelListener:165]...

Issue Although you configure through Instance Settings -> Email -> Email Sender an specific email sender, test@domain.invalid is used and the following WARN log shows ups when trying to send emails from custom developments: WARN  [liferay/mail-2][MailMessageListener:125] Email...

Issue We have configured Single Sign-On (SSO) with OpenID Connect using Office 365. We set the portal property auth.login.prompt.enabled to true to prompt a guest user to login when attempting to access a protected page resource in the portal. However, the behavior now is to open Liferay...

Issue Need to confirm whether mouse activity on a portal screen will count as session logout activity or not? For example, if there is merely mouse activity (and not particular clicks or screen loads or reloads), it is unclear whether the user will be logged out or not. Environment...

Issue How to add new employees to see Help Center tickets and have access/privileges equivalent to current users that are part of a project? Environment Liferay DXP/Portal Resolution Only Administrators and Partner Managers are able to invite, remove and change a team member’s role.  To...

Issue LDAP import fails due to an error stating that the user could not be updated due to a DataException,  which is in turn caused by a SQLServerException, stating that String or binary data would be truncated. Please refer below for an example of the error: ERROR...

Issue If the user matches multiple experiences, is there a way to provide the option to the user to choose the personal experience from the matched personal experiences? Environment DXP 7.3 Resolution We found that this behavior is not part of Liferay, and the best approach would be to...

Issue I have two separate sites in my Liferay DXP environment, and I want to understand how to configure web page redirection after a user's session expires. Environment Liferay DXP 7.1 Resolution If you have session.timeout.redirect.on.expire set in your portal-ext.properties file set...

Issue You might encounter an error during portal startup or during starting an upgrade process where you see the following logs: ERROR [Start Level: Equinox Container: 2d84ba28-dd0e-414a-bade-686084455d7c][ElasticsearchConnectionManager:81] Elasticsearch sidecar could not be started....

Issue I would like to understand the purpose of eventType column in Audit_AuditEvent and deliveryType in UserNotificationEvent tables. In deliveryType column what is the meaning of the values e.g. 10000,10002 etc. ? Environment Liferay DXP 7.0+ Resolution The eventType represents the...

Issue What permissions are necessary to be able to export or import a page? I get the error "I'm sorry, you don't have permission to access the requested resource" when trying to import or export a page. Environment DXP 7.3+ Resolution The user must have at least the following...

Issue For security reasons we need to update the jackson-databind library from version 2.13.2.2 to 2.13.4.1 How do I update the jackson-databind library in Liferay DXP? Security vulnerabilities in jackson-databind 2.13.2.2: CVE-2022-42003, CVE-2022-42004 Environment Liferay DXP 7.2+...

Issue Pre-assigned roles are being issued/revoked during the "Assign Roles" action when using multiple pages during the "Assign Roles" stage. When navigating through multiple pages, a previously issued/revoked role will auto-revert back to its initial setting when navigating back to the...

Issue User is able to disable the 'Account Created Notification'. However, there are no options for turning off the 'Password Changed Notification' and 'Password Reset Notification' notifications. Environment Liferay DXP 7.4 Resolution As this can be an important feature, the feature...

Issue We have recently upgraded to a new Update version, and we noticed that the Audit tool is not working or not displaying the most up to date information, showing last updates as 'x days ago', around the time when we deployed the the new version Environment DXP 7.4 U66+ Resolution...

Issue This article describes a use case where it may be desirable to allow some users to authenticate through a SAML Identity Provider (IdP) only, while other users authenticate with their Liferay credentials in the Login portlet. Environment Liferay DXP 7.4 Resolution While the solution...

Issue How to remove the button/menu of Publish To Live from web content, page, and documents and media page documents and media web content Environment Liferay DXP 7.1 Resolution The Publish To Live button/menu is controlled by permission. In order to hide/remove these options, the...

Issue Organization address type is always showing Billing and Phone as FAX, rather than selected one.  2023-05-15 04:29:50.768 ERROR [http-nio-8080-exec-3][BeanPropertiesImpl:345] null jodd.bean.BeanException: Simple property not found: typeId. Invalid property: AddressImpl#typeId...

Issue We would like to know the maximum number of Organizations that can be created in one Liferay instance. Could you please let us know if there is a limit to this? Environment DXP 7.0+ Resolution There is no specific hard limit, it should all depend on the resources you have. The more...

Issue The issue happens after the notification of a new account creation within Liferay, when the new user checks the email it inconsistently displays the link to update the account in this way: "nullnull/portal/update_password?ticketKey=883f4aee-e6d1-fa93-6b2e-6a42008e69ab" Environment...

Issue I would like to get a list of the Omni Admin users of the Portal. Environment Liferay DXP 7.0+ Resolution Please run the attached script: GetCompanyAdminUsers.groovy  Additional Information Running Scripts From the Script Console, content:...

Issue When using the Export Users functionality, we notice that the resulting file has more users than those listed in the Control Panel. Environment Liferay DXP 7.0+ Resolution To resolve the issue, re-index User Model index or All Search indexes in order to sync the index Liferay is...

Issue At System Settings/User Notifications there are some settings related to user notifications, more precisely to so-called "archived" user notification events (see attached screenshot) But it is not clear what this means, what "archived" means exactly in this context Environment 7.3...

Issue You are experiencing a failure to import from Active Directory with the following exception: com.liferay.portal.kernel.log.LogSanitizerException: javax.naming.OperationNotSupportedException: [LDAP: error code 53 - 00002016: SvcErr: DSID-031A12B1, problem 5003 (WILL_NOT_PERFORM),...

Issue If you are unable to import LDAP users by the Group import method due to the following error, there may be orphaned entries in your database's Users_UserGroups table: com.liferay.portal.kernel.exception.NoSuchUserException: No User exists with the primary key NNNNNNNN Environment...

Issue If we create an asset, e.g. a document with a user, who we delete afterward and anonymize the assets it created, then the Modified by field shows that user as the modifier even if we anonymized that asset with another user Why doesn't it display the user that anonymized the asset...

Issue Roles can be assigned more than once to a User. Stesp to reproduce: 1. Start the server 2. Create 4-5 Regular Roles 3. Create a test user 4. Navigate to Roles > Regular Roles > Select 5. Select any Role 6. Click Select again 7. Change the pagination to 4 items/ page 8. Select the...

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue In Liferay SaaS, the properties to disable the editing of certain fields like First and Last name and E-mail address are not...

Issue A blank screen (with url http://localhost:8080/c) is seen after user password is reset. The expected behavior after password reset is for users to A) be successfully redirected to Liferay home page and B) remain logged in. However, in DXP 7.4 u50 (and below)...

Issue Is a server restart required after the Terms of Use or Terms and Condition is updated? Environment Liferay DXP 7.4 Resolution After updating the Terms of Use's Site ID and Article ID in Control Panel > Instance Settings > Platform > Instance Configuration > Terms of Use, the new...