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Issue We are trying to use the scripting console to create roles. Either we are not doing this correctly, or something is not working correctly. When creating the roles we use RoleLocalServiceUtil.addRole to which we pass a ServiceContext object on which companyId of the instance has...

Issue Is there a way to change the default icon for the Control Panel to something custom? Environment DXP 7.4 Resolution There are two ways to modify the favicon: The easiest way is creating their own theme and there use a custom icon. The other option is adding the following property...

Issue I would like to install Liferay Developer Studio on a MacBook Pro M1 computer When trying to install an error message is received "LiferayWorkspace-[date]-osx-installer" cannot be opened because the developer cannot be verified Environment DXP 7.0+ Resolution This is on the roadmap...

Issue We created a cloud environment, cloning our local environment, and while the local admin user works well, the cloud admin doesn't seem to have the same rights and can't access anything an admin should We configured SSO for users' login Environment Liferay Portal 6.1+ Liferay DXP...

Issue I received "Unknown product version" error while I wanted to use my new hotfix. Environment Liferay DXP 7.3,dxp-2-7310,hotfix-2058-7310 Resolution The reason for the Patching Tool to display the "Unknown product version" error is because this file got corrupted in your environment...

Issue We discovered that assigning the "Manage Available Accounts via User Channel Rel" permission to a role will enable the assignees to edit, or manage users of a certain Account. We believe this particular permission should not enable them to perform these actions. Could you please...

Issue Users from an Organization without View permission to see other Organization information are able to do so even after setting everything up properly. The steps for this issue should look like this: Create Organizations called Org1 and Org2 Create Accounts  called Account1 and...

Issue Is there a way to hide My Workflow Tasks option from the User Profile Menu? Environment Liferay DXP 7.4 Resolution Please go to Global Menu → Control Panel → System Settings → PLATFORM → Module Container → Component Blacklist Specify the following Component Name:...

Issue In the earlier versions or updates of Liferay, the Control Panel Menu was hidden for specific users, and in order to achieve this, custom themes were being used. Hence a new feature is introduced directly in the UI wherein the control panel menu can be viewed by the users according...

Issue When the user tries to login, the email field is prepopulated with the company's domain name. This occurs when the login is unpopulated and user authentication is based on email addresses. Environment DXP 7.0, 7.1, 7.2, 7.3, 7.4 Resolution You may need to disable this feature by...

Issue How to create a role-based user to only view and update web content? Environment Liferay DXP 7.3 Resolution Navigate to Control Panel >Users and Organizations > Create a user After this, navigate to the control panel > Roles > Click on the add button. Create a new role named maker...

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Performance issues can manifest in various different symptoms, from 503 Service Unavailable errors to slow page loads. This article...

Issue Getting inconsistent user login date format in CSV file after exporting the users. Steps to reproduce: Add the last login date to the portal-ext.properties file, and reference the article for the same: Include more user attributes when exporting users to a CSV file. Start Liferay...

Issue How do I block access to my search page content from the "Guest" user in my Portal I would like guest users to be able to access public pages but not have permission to search my web contents history Environment DXP 7.2 DXP 7.3 DXP 7.4 Resolution To achieve this scenario, please...

Issue When trying to create page templates in the global site, not all the options of this tool are displayed, but when performing the same action on any other site, it does display all the options and works correctly. Is it possible to create page templates globally to use them...

Issue Is there a way to send an alert so that a group of users, at a site or organization level, receive a notification in the Portal? Environment Liferay DXP 7.1 - 7.4 Resolution Currently, there is no way to configure OOTB alerts to appear in user notifications. The way users are...

Issue I received a long list of missing LPS/LPE after deploying a new hotfix. Environment Liferay DXP 7.2  Resolution This is only a fix pack documentation error, that can be ignored. The portal-impl.jar contains a list of fixed issues in its META-INF/MANIFEST.MF under the...

Issue The upload field of a Liferay structure is in broken state when user performs any action.   Environment Liferay DXP 7.4 Resolution Structure with the "Upload" field is not working for the user.  Open the main menu on the top right -> Control Panel -> Configuration -> System...

Issue When sending out mass email notifications or alerts from Liferay, we have a high bounce rate. There are many invalid emails in our list, but we cannot clean them up. What email validation tools can be implemented with Liferay?   Environment Liferay DXP 7.0+   Resolution There are...

Issue I want to disable Groovy Scripts from being executed in Control Panel's Server Administration panel Environment DXP 7.4 Resolution Approach 1: Please follow: How to Disable Groovy Scripts and the Scripting Console in Control Panel This will prevent non-admin users from running...

Issue After installing a hotfix, we see an empty page when navigating to Content & Data > Forms There is no error in the console or browser console   Environment Liferay DXP 7.4   Resolution This could be the result of faulty patching. Enter the Gogo shell and run the "lb" command, check...

Issue How do we toggle the requirement for strangers to verify their email address  Environment DXP 7.4 Resolution This setting can be toggled by going to: Instance Settings > User Authentication. From here, you can toggle the tickbox for "Require Strangers to Verify their Email...

Issue We have found that groups of users are able to assign and unassign site roles to User Group memberships. Is there a way to audit role assignment changes? Environment DXP 7.4 Resolution As of now, there is no way in OOTB Liferay to audit role assignment changes. There is an existing...

Issue Liferay DXP 7.4 U92 starts up with the following error: ERROR [http-nio-8080-exec-2][RecentGroupManager:94] Unable to get recent groups java.lang.NullPointerException: null at com.liferay.portal.security.permission.BasePermissionChecker.init(BasePermissionChecker.java:104)...

Issue The requested resource could not be found errors can be observed with my profile and my dashboard or let's say users cannot access their own personal pages. Steps to reproduce: 1) Set up a clean instance of DXP 7.4 on JBoss EAP 7.4 2) login with admin (test user) 3) Navigate to the...

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue When editing the code editor in the dispatch details tab, is it possible...

Issue We want to change the time Zone from GMT+2 to GMT+3. Does this change have any impact or risk on the production environment?   Environment Liferay DXP 7.2   Resolution Our suggestion is not to change the GMT Time Zone in the JVM. However, changing the time zone in the UI, there is...

Issue When navigating to Control Panel > Accounts, an existing Account entry cannot be deleted successfully. This issue can occur when the “Account” system object has a relationship with an inactive object. Environment DXP 7.4 Resolution Install update 90 or higher or open up a support...

Issue User wishes to navigate between sites while accessing each site virtualhost.  Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution Create a site and add new page to it. In the site's Configuration > Site Settings > Site Configuration >Site Scope >...

Issue Is there a way to configure Liferay's default Search Bar to allow searching by a User's Phone Number defined in the Contact Information tab? Environment Liferay DXP 7.4 Resolution Liferay's default Search Bar is limited and unfortunately it is not possible to search by a User's...

Issue  We encountered the following error when attempting to import user data from LDAP onto Liferay:   ERROR [liferay/scheduled_user_ldap_import-1][LDAPUserImporterImpl:817] Unable to import user CN=firstName lastName,OU=STU,OU=UserAccounts,OU=Tier2,OU=COMPANY:...

Issue I want to clean up the AUDIT_AUDITEVENT table in a 7.2+ instance, because the old data is taking up too much space. However, the API made after 7.2, and the previous methods of clearing the 'audit_auditevent'  table no longer work.  Environment DXP 7.2, DXP 7.3, DXP 7.4 Resolution...

Issue Can I give permission to a regular role, so it has the right to add/edit Language keys? Under the "Language Override" permissions, there is no option to do this. Environment DXP 7.1+ Resolution Portal: Manage Language Overrides permission can be found under General Permissions...

Issue When migrating existing users from an old system to Liferay, there are user requirements posed by Liferay (screen name, email address, first name, and last name). Old systems may not have all the information required by Liferay to create/migrate existing users.  Environment DXP...

Issue When setting a value above the default (5) for the allowed upload limit for a guest user in the instance settings, my form is not accepting more than 5 submissions In order for this behavior to be achieved, I need to set this value in System Settings However, if I want this...

Issue When making a comment on some Web Content present in an Asset Publisher, with the Enable Email Subscription setting enabled on its page, a commented notification is sent by email to users subscribed to that Asset Publisher However, the message that is sent by default is a message...

Issue We have deleted the default Test user from our environment in the past Now when we updated to U72 and above, we get an exception in our logs during startup: com.liferay.portal.kernel.exception.NoSuchUserException: No User exists with the key {companyId=1042185, screenName=test}...

Issue After the upgrade from Liferay DXP 7.4 to update 75 or above, the following error is showing on the console for non-liferay user domains: ERROR [main][BatchEngineUnitProcessorImpl:279] Unable to get default company ID com.liferay.portal.kernel.exception.NoSuchCompanyException: No...

Issue When there is a load on the server with 400–500 users, the resource permission queries are getting called in huge amounts. Environment Liferay DXP 7.4 Resolution The observed behavior is a known Liferay DXP bug which has been addressed in Liferay DXP 7.4 Update 70. Additional...

Issue The Email Verification Notification message is sent to new Users when asked to verify their Email Address. We would like to set up an internal email address, which would be added as a BCC on all Verification emails which are sent out for new user account creation.   Environment...