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Can the same email address support multiple accounts created within Liferay?

Issue We allow our customers to use the same email address for multiple accounts. Is there a workaround available so that our customers can still have multiple accounts associated with the same email address? ...

How to give permission to a specific user to use Fragments

legacy How To

Issue How to give permission to the specific authorized person to access and edit the specific fragments. Currently, the admin can edit and access the fragments. Environment Liferay DXP 7.3 Liferay DXP 7.4 Liferay...

Unable to view users assigned to a particular Site Role

legacy Troubleshooting

Issue Unable to view the "Users" tab or section to view the list of users assigned to the particular site role in order to verify & delete unwanted users. Steps: Navigate to Control Panel > Roles > Site...

I cannot create Users with emails that start with "root"

legacy

Issue Liferay does not allow me to register a user with the email root@acme.com. The UI displays the following error: Error: Please enter a valid email address. I would like to know if there is a setting that...

After changing password on Tivoli's LDAP server, users can't login for up to 20 minutes

legacy Troubleshooting

Issue On Liferay DXP (any version) connected to an IBM Tivoli Directory Server via LDAP, the users cannot login to the portal immediately after changing their password or any attribute on said LDAP. The...

Remove "Add to Page" permissions for the "Guest"/"User" role

legacy How To

Issue "Add to page" permissions are populated by default for the roles "Guest" or "User". Although is the intended behavior, it may not be desired in some situations. Environment DXP 7.0, DXP. 7.1, DXP...

Disabling Login Portlet

legacy How To

Issue How do I disable the default Login Portlet to prevent any guest accounts from being created. Environment DXP 7.2 Resolution In order to prevent any guest accounts from being created please follow these...

RoleLocalServiceUtil.addRole creates the role in the main instance

legacy Troubleshooting

Issue We are trying to use the scripting console to create roles. Either we are not doing this correctly, or something is not working correctly. When creating the roles we use RoleLocalServiceUtil.addRole to which we pass...

How to Change the Control Panel Favicon

legacy How To

Issue Is there a way to change the default icon for the Control Panel to something custom? Environment DXP 7.4 Resolution There are two ways to modify the favicon: The easiest way is creating their own theme...

Impersonation Clashes with Cached Web Content Templates

legacy Troubleshooting

Issue Web Content Templates can be configured for caching to boost performance. When not cached, the generated HTML is rendered for each request. When cached, the generated HTML is stored in the cache and...

Using Required for system configurations.

legacy Troubleshooting

Issue We would like to add required = true configuration to our system configuration. Upon requesting the data through a groovy script the string returns empty when required = true is set. Environment DXP 7.4+...

Unable to see the add button to create a new language override key

legacy Troubleshooting

Issue When create a new user and assigning that user to a newly created regular role, then the add button to create a language override key is not visible to that user. Steps to reproduce: 1. Navigate to Control...

Failed upgrade process for module com.liferay.portal.workflow.kaleo.service: Unable to convert XML to JSON

legacy Troubleshooting

Issue We are currently upgrading our DXP 7.4 u92 DB to 2024.Q1.12 We configured things for DB upgrade based on...

There are repeated languages that can't be modified in the Localization settings

legacy Troubleshooting

Issue The default language for the site is shown repeated several times in the column of Current languages in Site Settings > Localization > Languages. It can also happen for the instance in Instance Settings >...

Avoid last name field being mandatory when creating users

legacy How To

Issue When creating new users, some fields (such as first name and last name) are mandatory, marked with a red asterisk. How can one specify the mandatory fields? Environment Quarterly Release 2024.Q1, 2024.Q2,...

Insufficient Permissions to Access Folders When Uploading Documents to Web Content

legacy Troubleshooting

Issue Users with a role other than Administrator, for example, the "Editor" role, receive a permissions error when they try to access folders within Documents and Media while uploading a document to Web Content. The...

DuplicateFileEntryException on Virtual Instance Startup

legacy Troubleshooting

Issue A `DuplicateFileEntryException` error occurs when starting a clustered DXP instance after a virtual instance is created, even if the file already exists in the Document Library. The error, seen in the...

Organization tab do not shows the user when user is added to organization via Groovy Script

legacy Troubleshooting

Issue After the execution of the below syntax in the Groovy Script, the Organization name gets appended to the user and can be seen only under the "User's details Organization Tab" but not under the...

"Inconsistent patch level detected" error occured in the logs

Troubleshooting

Issue The following error occurs in the logs due to an inconsistency in patch levels: Example 1: ERROR [server.startup : 2][PatcherImpl:204] Inconsistent patch level detected WARN [server.startup :...

Hotfix created for 2025.Q1.X won't install

legacy Troubleshooting

Issue A hotfix created for 2025.Q1.X won't install even though it is being installed on the required version. The following information appears in the patching-tool info file. Product information: * DXP version:...

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