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If Form entries are saved into an Object, email notification about Form submission is not sent
Issue We have created an Object and a Form. We save Form entries into the Object. When a Guest user submits the form, the notification is not sent out. We are getting the following error in the logs: ERROR [http-nio-8080-exec-1254][DDMFormEmailNotificationSender:90] Unable to send form...
'Error: Please enter content with valid content size no larger than 1 MB' when using Liferay Forms
Issue When I am saving a form with a large amount of data, I get the following error:  Error: Please enter content with valid content size no larger than 1 MB. Environment Liferay Quarterly Releases Resolution Increase the threshold size with the following property: # Set the threshold...
Customizing Email Notifications in Forms application after upgrading to Liferay Quarterly Release
Issue In previous versions, we were customizing the email notifications sent by Forms application following the instructions of these articles: How can I configure or customize the look and content of email notifications sent after a form entry has been submitted? Is the Email...
How to display form entries data which is submitted through form in user interface?
Issue Is there any way to view form entries in a grid format by clicking a button labeled "View Form Entries." ? Environment Liferay DXP 7.2 Resolution In Liferay DXP 7.2, the functionality to display form results in a grid format is unavailable. This feature was introduced in Liferay...
Unable to Import Site Template LAR
Issue Import of a LAR file exported from a Site Template through Publishing -> Export fails when being imported to another environment with an error stating: The LAR file could not be imported because it requires page templates or site templates that could not be found. Please import the...
After Enabling Publications, Some Notifications are Listed as "Deleted" in the UI
Issue When Publication is enabled, some notifications are unexpectedly displayed as "deleted" in the Notifications UI, even though the related workflow tasks and assets are still present and accessible. After publishing a publication, the related Notifications read "Notification no...
Failed upgrade process for module com.liferay.portal.workflow.kaleo.service: Unable to convert XML to JSON
Issue We are currently upgrading our DXP 7.4 u92 DB to 2024.Q1.12 We configured things for DB upgrade based on https://learn.liferay.com/w/dxp/installation-and-upgrades/upgrading-liferay/upgrade-basics/using-the-database-upgrade-tool and ran the upgrade via DB upgrade tool. However, the...
Certain values are lost or altered upon submitting a large form
Issue For very long forms, some input values may be unexpectedly lost or modified after submission. Some fields are submitted correctly, but from a certain point onwards, they start persisting with incorrect values (usually the default value, unless it's a calculated field). Environment...
Alternative management of web content pending in a workflow blocked by another user
Issue This article addresses the need to manage a workflow for web content that is in a pending state and is also in an intermediate task of the workflow, associated with a person or left undetermined. An alternative is provided for administrators to manage the workflow. Environment...
Unable to remove form records without permission to also remove form itself
Issue We're looking into giving a user the ability to remove their own form records; however we found that the owner of a forminstancerecord cannot remove the forminstancerecord unless they get the permission to remove the parent form. create a new form 'test' add one text field...
How to send Form submission notification for Guest user
Issue Form submission notifications usually are meant to be sent to already created users. Is there a way to send form submission notifications for a Guest user? Environment Liferay DXP 7.4+ Resolution Yes, there is. It's not a direct approach, and several steps must be made in order to...
No item selector views found for ddmuserpersonalfolder
Issue A logged in user tries to upload a document through a Form's Upload Field (D&M). When he clicks on the selector it does not open any and an error is shown. You can observe the following warn in the log: WARN  [ajp-nio-10.0.3.159-8009-exec-13][view_jsp:231] No item selector views...
This server is not compatible with Liferay Sync
Issue Unable to connect to Liferay Sync using Liferay Sync Connector 6.0.0. There were no errors visible in the Liferay logs, but upon reviewing the Liferay Sync client application logs, the following error was observed: "This server is not compatible with Liferay Sync"  Environment...
Form container is not visible for a custom role
Issue When editing a page in Liferay that involves dragging fragments, some users may notice that the container fragment is not visible. However, when logged in as an admin, the fragment appears correctly. The permissions of the users who should be able to view and use the fragment seem...
Users are not able to see the tasks under the 'My Workflow Tasks' menu
Issue Users are unable to see the tasks under the 'My Workflow Tasks' menu after a workflow has been assigned to them for approval and the following errors related to elastic search and Kaleo instance token are observed in the logs: java.lang.RuntimeException:...
Is it possible to implement branching paths using Liferay Forms where one path does not require form submission?
Issue In some use cases, it may be desired for a form to branch into a path that does not require a form submission, based on the user's selection  For example: If a user has submitted form in the past, they may not need to resubmit again Is this behavior possible through out-of-the-box...
Fragment Links point to Staging from the Live site
Issue After publication, some of the buttons mapped directly to pages in my site are pointing to Staging instead of the Live site. Clicking on these links prompts users to log in to the Staging site. The links should be pointed to the live pages. Environment Quarterly Releases Resolution...
Staging publication fails with a duplicate entry on LayoutSEOEntry error
Issue Staging publication is failing in my environment with the following UI error: An unexpected error occurred with the publish process. Please check your portal and publishing configuration. The model.resource.com.liferay.layout.seo.model.LayoutSEOEntry [layoutId] could not be...
Rejection comment not visible for web content in workflow
Issue While using a single approver workflow for web content, when a reviewer rejects the content and provides comments, these rejection comments are not being communicated to the asset creator. Hence, this creates a challenge for the asset creator to understand the reason behind the...
Workflow review has no edit option for Object entries
Issue When reviewing an Object entry that was submitted to review, there’s no option to edit, whereas when doing the same for a Web Content article, there’s an option to edit it before approving the change. The mentioned behavior can be seen by following these steps: Create an object...
Error trace related to Elasticsearch index_not_found_exception during the upgrade step KaleoDefinitionVersionUpgradeProcess#_upgradeKaleoDefinitionVersion
Issue We are upgrading from 7.0 to quarterly release 2023.Q4.8 During the upgrade step KaleoDefinitionVersionUpgradeProcess#_upgradeKaleoDefinitionVersion we are encountering an error trace related to Elasticsearch. 2024-08-27 23:20:12.703 INFO [main][LoggingTimer:74] Starting...
Form is not sending automatic reply emails
Issue Our form is not sending automatic reply emails. The following error is present in the console logs "Unable to send message: Authentication unsuccessful, user password has expired." Environment Liferay Quarterly Release Resolution This error indicates that the SMTP user password has...
All Headless API calls return 404 errors
Issue When going to Control Panel > Applications > Process Builder and opening one of our existing workflows to edit it opens the edit screen but cannot load the definition. The following errors occur in the logs when accessing the workflow   WARN [org.apache.jsp.errors.code_jsp:161]...
Repeatable Form Fields take more than One-Click to Repeat
Issue When adding repeatable fields in a form, the form fields take more than one click to repeat   Environment Liferay 2024.Q1 Resolution This behavior is intended and introduced as a result of LPD-1720 When rapidly adding multiple repeatable fields in heavy forms, conflicts occurred...
Why are Guest users able to edit Rich Text fields within a form?
Issue We created a form with a Rich Text field, but we see that guest users can edit the content in the Rich Text field (including the source). How do I disable the user/guest from being about to edit the text in this form field? We do not want guests to have access to the editor....
How to programmatically add a form entry with API?
Issue I am currently working with a Liferay form. I am attempting to submit a new record to this form using the /ddm.ddmforminstancerecord/add-form-instance-record API via JSON Web Services (JSONWS). This API requires a parameter named ddmFormValues, which needs to be passed as a JSON...
How to create a read-only field in a form
Issue When you are creating a form, sometimes you want to create a field that is read-only because, for example, it is automatically populated by taking information from an API or a database, and you don't want the user to modify it. From Liferay, it was thought to introduce this option,...
Receiving multiple notification when clicking on 'Done' button multiple times in workflow
Issue Getting multiple notifications in the workflow when clicking on the 'Done' button multiple times when assigning the task 'to me' or to the user in the slow network. Steps to Reproduce: 1. Start the server. 2. Create a multilevel workflow. 3. Navigate to the Site Menu >...
Is there any risk to remove the SystemEvent table entries while using Staging?
Issue I would like to remove all entries from the SystemEvent table using the approach from this article. Environment Liferay DXP 7.0+ Resolution The Site Deletions must be published before the property staging.system.event.max.age=1 is active and removes all entries.,...
Why do I get PortletDataException when trying to delete a Site?
Issue When I try to delete a Site, I am getting the following error (full stacktrace attached): ERROR [http-nio-7080-exec-4][GroupLocalServiceImpl:4161] Unable to delete data for portlet null in group 2934490 com.liferay.exportimport.kernel.lar.PortletDataException: No...
Skippable Pages containing Mandatory Fields Can Break Forms
Issue I'm trying to complete a multistep form that's supposed to have seven steps. Some questions on the form are required, while others are optional. When I reach the final step and click 'Submit,' I get an error message saying 'This form is invalid. Check field.123456789.' This error...
In Progress Publications Can't Be Published After Upgrading
Issue After upgrading, any "in progress" publications fail to publish. When I attempt to publish them, the publication fails and they are marked "out of date". An Unable to publish from test to Production because it is out of date with the current release error is printed in the logs:...
Workflow task is not assigned to site role users
Issue The users having certain site roles are unable to see the workflow tasks in the 'Assigned to my roles' tab  Steps to reproduce: Start Liferay Bundle DXP 7.4 update 92 Create Sites: Create a new site (e.g., Parent). Create a child site (e.g., Child) under the newly created Parent...
Workflow Tasks Are Missing History
Issue After approving a document, I'm not able to see if it was previously approved or rejected. In previous versions of Liferay DXP, users could see the entire history of a task assigned to them in the workflow. When a web content or document goes through the workflow process, there is...
Cannot add more than one notification for a task in workflow
Issue When creating a workflow, adding more than one notification freezes the source view. Unable to edit the source view when adding notifications based on Role or Role Type. Steps to reproduce: Navigate to applications > workflow > process builder and create a new workflow Upload the...
The "assign to me" tab under My Workflow Tasks is not displaying the order by latest documents at the top of the grid
Issue The assign to me tab is not displaying the order by latest documents at the top of the grid. In 7.4 the latest document is displaying in the bottom of the grid. Environment 2023.Q4 Resolution You can use the ordering button to revert the order of the displayed elements, as per...
Deprecation of Liferay Sync
Issue I'd like to inquire about the support for Liferay 7.4 in the Liferay Sync. Currently, the Compatibility Matrix only lists support for Liferay DXP 7.3. Environment Liferay DXP 7.4+ Resolution Liferay Sync got deprecated in 7.3 without direct replacement. The feature is in archived...
Update object entries from workflow task screen
Issue Allow users to access the object in edit mode from the workflow task screen Environment Liferay DXP 7.4 Resolution As of now (at the time of creating this article), there is no OOB (out-of-the-box) way available to update object entries from the workflow task screen. As a result, a...
Custom ActionExecuter always results in PortalException: No action executor for java
Issue I tried to integrate a custom java ActionExecuter following this article https://learn.liferay.com/w/dxp/process-automation/workflow/developer-guide/creating-an-action-executor. But after using it in a workflow my ActionExecuter as well as the one given in the example are resulting...
Workflow Metrics display only in UTC
Issue When viewing the “dateCreated” timestamps in the Workflow Metrics view, the timestamps are always rendered in UTC rather than the user’s time zone. Environment Liferay DXP 7.4 Resolution The observed behavior is a known issue addressed by LPS-194915. Please update to DXP 2023.Q3.1...

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