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CAPTCHA widget disappears after form submission
Issue For a form with the CAPTCHA enabled for submission, after the form is submitted, the CAPTCHA will disappear. This issue only occurs for a user who is logged in. If the guest user is submitting the form (i.e. no...
Page Templates and Staging –> Page Versioning interconnected work with limitations.
Issue Page Templates and Staging –> Page Versioning used together have limitations. The two features serve different purposes: - Page Templates are reusable layout patterns that make page creation easier...
Assignment of 'View' Permission for a folder having too many documents is taking longer time.
Issue Unable to give 'view' permission to a folder that contains a huge number of files. That is, For a particular folder consisting of a very huge number of documents (nearly more than 50k docs), giving...
Can't publish pages to live in staging
Issue When I try to publish layouts to the Live site of Staging, it fails with an exception: java.sql.SQLException: Connection has already been closed. Environment Liferay DXP 7.0 Liferay DXP 7.1...
Parent page gets published to live even when "Ready for publication" is not marked
Issue When working with local staging, it was found that a parent page was being published even when it was not marked as "Ready for publication". The user created 1 parent page and 3 child pages underneath it. Only...
Changelog and date of Documents are different between staging site and live site
Issue The changelog and change date of Documents are different between staging site and live site For example: Staging Live Environment Liferay DXP 7.0 Resolution The changelog and date displayed from Live and Staging are...
Disable "Success" Messages in DXP 7.1
Issue After submitting a form I want to disable Liferay’s “Success” confirmation messages. Environment Liferay DXP 7.1 Resolution At the time of writing, there isn’t an official method/process to prevent...
Known Issues for Kaleo Workflow Designer's Diagram View
By default, the Kaleo Forms EE plugin comes with the Kaleo Workflow Designer feature. This feature helps streamline the creation of workflow definitions and empower more users to...
Staging a Site that References Another Site
There may be instances when a Site that is being staged (e.g. Site A) has references to content that was created in another Site (e.g.Site B). This article describes what is happening to the content that is not stored...
Staging Issues with Blogs Portlet
 The following is a checklist for getting blogs to stage if you're experiencing difficulties. While the example is blogs, this could apply to any content. Resolution When attempting to stage blog content: Before turning on...
SQL Server Database May Lock When Publishing Content in a Staged Environment or Importing a LAR
Liferay portal may appear to hang or be unresponsive when importing a LAR or publishing to staging. This occurs if the database used in your environment is a SQL Server with default...
Installing Liferay Sync
  This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable.  This article houses documentation...
Grey screen when accessing document in Liferay Sync
If you are having issues viewing file content within the iOS application, it could simply be an authentication issue. One specific possibility is that Basic Auth is not enabled....
Unable to Remove Tags and Categories With Local Staging in Portal 6.2
Since the release of Liferay Portal 6.2 users have been able to publish the deletion of major entities. This includes the removal of Web Content Articles, Documents and Media files, etc. However, for Tags and...
Linking to Unpublished Pages for Staging
This article outlines a practical suggestion for preventing errors by keeping the order of publishing and referencing pages in mind when staging. Following the suggestion will help prevent broken links from appearing...
Exporting Web Content Does Not Include Past Versions
Liferay Portal users can export and import the contents of the Web Content Display portlets as a Liferay Archive (LAR). When exporting a LAR from the Web Content Display Portlet, the...
Exceptions when remote staging in a clustered environment
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. In a...
If I hover my cursor over Form field titles, the cursor turns into a pointer icon
Issue I have a form with any number of fields I access the form for submission If I hover my cursor over the title of the fields, it changes to a pointer icon (glove) This gives an impression to the users that there...
Liferay Sync for MAC requests monitor KEYSTROKES permission
Issue When updating the Liferay Sync in Macbook, "monitor input from keyboard" permission is requested by the app. Environment Liferay Sync 3.4.8 Resolution This is intentional behavior. Liferay Sync is a Java...
As an Administrator, I cannot add or modify a Workflow in a non-default Virtual Instance
Issue I go to: Control Panel → Configuration → Virtual Instances I create a new Virtual Instance I log in to the new instance I go to: Control Panel → Workflow I try to modify the Single Approver workflow or add a...
The default display content "Choose an Option" in Form select drop-down list is not automatically localized
Issue When creating a Form in Chinese(or any other language), add a "Select from List" filed, the default displayed content "Choose an Option" is not changed to Chinese. Environment Liferay DXP 7.1 Resolution The default...
How can I share Forms, Element Sets and Data Providers between sites?
Issue I would like to use already existing Forms, Element Sets and Data Providers on another site, without having to recreate them. What are my options? Environment Liferay DXP 7.1+ Resolution Forms Option 1: Forms...
Why is Liferay DXP publishing documents that were not selected for the Staging publication?
Issue When a Staging publication is performed more documents are published than were modified or selected. Environment Liferay DXP 7.2, 7.3 environments using Asset Publishers set to dynamic selection style....
Text Box or Text Area for Forms Grid Field
Issue For the Forms portlet in DXP 7.2, there is a Grid Field that allows selecting options in a row. There is no configuration for selecting a Text Box or Text Area for the Grid Field. Environment DXP 7.2 Resolution...
Unwanted columns in CSV/Excel exported form
Issue After I export my form entries to CSV, I see a lot of unneeded, additional columns in the result, like previous labels of my form fields Environment DXP 7.2 Resolution Fields whose labels you have been modifying over...
If I use local data providers in my forms, they do not appear for Guest users
Issue I go to Control Panel > Configuration > System Settings > Data Providers (under Content & Data), and enable Access Local Network I go to Forms and add a Data Provider according to this article: Data Providers I...
Unable to Publish Content if there are Missing Page Links - DXP 7.0+
Issue When I disable "Validate Layout References" I receive an error. Environment Liferay DXP 7.0 + Resolution If you would like to maintain relative links or allow the validator to ignore the missing file entries,...
Is the Email Notification for a Form Submission Editable?
Issue Can the email notification that is sent for new form submissions be edited?  Additionally, when a form is submitted with uploaded file(s), can the email notification be configured to include...
Setting up a multi-stage staging environment
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Not able to search document with Title after Applying Workflow
Issue After applying workflow in the Web Content, try to search the same content in "My Workflow Tasks". The search shows no result. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution The observed...
Not able to create workflow for two level Approver
Issue While creating a Workflow from Kaleo Designer for two-level Approver and while saving the below error is thrown. "An error occurred in the workflow engine". Environment Liferay DXP 7.0 Resolution The observed...
How do I add a subject to workflow email notifications?
Issue When I set up a workflow for an asset (e.g.: Single Approver workflow for Web Content Articles) and I create a new Web Content Article, the approver receives an email notification but the email has no subject....
Form embedded in web content template is disabled, not working
Issue 1. Create a new Form: Add 3 text fields: Firstname, Lastname, Email. 1 'Select From List' field for Nationality (e.g Indian, Saudi Citizen), and an Upload field named Upload CV. 2. Create a Web Content Structure...
Staging History deleted after a few days
Issue After a few days, past Staging publication records disappear from the history list located in Site Administration > Publishing > Staging  Environment DXP 7.2, DXP 7.1, DXP 7.0 Resolution By default, Liferay is...
Unable to add multiple questions in one Poll
Issue Is it possible to add multiple questions in one Poll? Environment Liferay DXP 7.2 Resolution To add multiple questions in one Poll is not currently supported in Liferay DXP 7.2. It can be achieved by adding two...
Workflows - Supported Statuses
Description Workflows on Liferay give the possibility of running assets like web content articles, wiki pages, or even users, through pre-determined review processes.  For this you can utilize workflow...
Form data is not captured when using Liferay Form embedded in the external Website
Issue After embedding Liferay form in the external website (for example, a plain HTML website), the form data is not captured after submitted successfully. Environment Liferay DXP 7.1 Resolution One possible reason for...
I cannot import a LAR file through the widget's Export/Import menu
Issue I have a LAR file that was exported from the portal instance (for example: Wiki_Admin-202004081110.portlet.lar) I navigate to the page where the Wiki widget is located and select the Export/Import option in the...
How to simulate a remote staging environment with one portal
Issue To simulate a staging environment with just one portal instance. Environment Portal 6.2 DXP 7.0 DXP 7.1 DXP 7.2 DXP 7.3 Resolution Just need to configure in the remote staging configuration page, the site id of...
How can I create custom form rules?
Issue I would like to create a custom rule for our forms Could you please suggest if rules can be created by custom development? Could not find any article related to that. Apparently there is some API for doing this...