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Issue Control Menu is shown without styles when navigating from a Control Panel page to a page configured with a custom theme and SPA is enabled. Refreshing the page fixes this issue temporarily until the next...

Users unable to see scheduled content

legacy Troubleshooting

Issue Why doesn't my 'Scheduled' content appear for other users? Scenario: 1. 'Approved' and 'Scheduled 'content created by User A (below) 2. User B is logged in and only sees the 'Approved' content (below)...

Unable to create a Web Content with size more than 256KB.

legacy Troubleshooting

Issue If the web content article size is more than 256 KB. It shows "Please enter content with valid content size no longer than 256KB" on UI. Environment Portal 6.2 Liferay DXP 7.0 - 7.4 Resolution For Liferay 6.2-7.3...

Addressing UI issues after the installation of a hotfix or fixpack

legacy Troubleshooting

Issue The purpose of this article is to help alleviate potential UI issues that appear after the installation of a hotfix or fixpack using Liferay's Patching Tool. For example, after installing a hotfix or fixpack that...

What does the "Expired" filter do in Web Content?

legacy

Issue When examining Web Content assets through Site > Content > Web Content, there are filtering options that permit specific articles to be displayed. In this article, we hope to clarify the intention of the "Expired"...

Can I change the default Control Menu position to closed?

legacy How To

Issue Is there a setting or configuration to have the left side Control Menu hidden by default when a user logs in on our site? Environment DXP 7.0 DXP 7.1 DXP 7.2 Resolution There are no settings or configurations...

Change of context between themes is not working as expected

legacy Troubleshooting

Issue Changing pages using the navigation from Liferay won’t actually trigger a reload in the page. Instead, the content that is being displayed will change, and some of the resources and imports won’t actually be...

How can I create custom form rules?

legacy

Issue I would like to create a custom rule for our forms Could you please suggest if rules can be created by custom development? Could not find any article related to that. Apparently there is some API for doing this...

Published web contents are not visible to users - DXP 7.1 - 7.4

Issue I cannot see web contents as a guest user, they are not visible in the Web Content Display or Asset Publisher Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution The web...

Web content is not shown with the ADT in Asset Publisher

legacy

Issue We have a Display page with an Asset Publisher that uses an Application Display Template of ours When we open a web content with that display page set, from another Asset Publisher, Search, etc,...

Resources Importer runs twice and will not update all structures and templates

legacy Troubleshooting

Issue The Resources Importer uses the path [theme-name]/src/WEB-INF/src/resources-importer] for all structures and templates. On the other hand, the liferay-js-themes gulp task...

About Friendly URLs for Web Content

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Scheduled web content is not published on time - DXP 7.0

Issue I try to schedule web content for future publication but it is not displayed on time. Environment Liferay DXP 7.0 Resolution Check interval should be set correctly. In 7.0 instance there are two Check...

Unable to select other sites as scope in the Asset Publisher's configuration

legacy Troubleshooting

Issue I am a site administrator of Site A, but I can't see any other sites than Site A and Global in the scope selection of Asset Publisher Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2...

How to access a custom navigation menu in theme

legacy How To

Issue DXP 7.0+ provides capability to create navigation menus from the UI (production menus). However, after creating one navigation menu, I am trying to refer the menu items inside theme. I know the default main nav...

Favicons is working in Android devices but not in Apple devices

legacy Troubleshooting

Issue Adding the site to the home screen or a bookmark in IOS device, it is not taking a favicon rather it is taking the screenshot of the page from the site being bookmarked. Environment Liferay Portal 6.2...

Guest user is unable to see the different locales after updating to SP17 or above

legacy Troubleshooting

Issue After updating the portal from SP17 or above, locales are not working for guest users Environment Liferay Portal 6.2 Resolution Set this to 0 if the locale is not automatically prepended to a URL....

When is scheduled Web Content added to the index?

legacy

Issue If Web Content articles are scheduled to be published, are they added to the index when they are created, or when they are published in the future? Environment Liferay DXP 7.0, 7.1 Liferay...

Reordering Web Content's Repeatable Fields

legacy How To

Issue How to change the order of the repeatable fields I started adding on a web content? (e.g.: changing a, b, c to a new order c, b, a) Environment DXP 7.0 DXP 7.1 DXP 7.2 Resolution Repeatable fields...

Delete Duplicate Site Templates resulting from Portal 6.1 to DXP 7.0 upgrade

legacy Troubleshooting

Issue After upgrading from Liferay Portal 6.1 to DXP 7.0, you may observe duplicate Community/Intranet Site Templates. I did not use the Liferay's default Community/Intranet templates Environment Liferay DXP 7.0 Liferay...

Impact to Performance If Trash Entry Max Age is Increased

legacy

Issue By default, Liferay DXP's Trash Entry Max Age is 30 Days. In other words, the platform will clear the Recycle Bin after 30 days. The portal setting is trash.entries.max.age=43200. The question: what happens if...

Liferay DXP Web Content Management Whitepaper

legacy

This product guide will introduce the basic features in Liferay DXP that support authoring and publishing web content. It is broken into two main sections: explaining the basic components included in Liferay’s WCM and...

Using Custom Landing Page for Error Codes does not Work with /image/ in the URL

legacy

Issue When designing a custom landing page that displays a 404 Error code, invalid URLs that have /image/ in the URL string should display the customized page placed either in the /webapps/ROOT/html/portal folder or a...

Extra HTML tag in the Source Code in Web Content Articles

legacy Troubleshooting

This article documents a known issue and also a workaround in the Adaptive Media functionality. Liferay DXP 7.1 uses Adaptative Media to manage thumbnails and previews. It was discovered that after applying Liferay DXP...

Minimizing JRuby Memory Issues

legacy Troubleshooting

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. This...

Common Errors When Applying CSS in DXP 7.1

legacy Troubleshooting

This article documents the CSS in Web Content Management and lists steps to resolve the issue or avoid it altogether. Resolution Error: CSS in the template is not applied to web content articles Summary: Users who...

Liferay Information for Common Browsers

legacy

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. The following article contains relevant...

Introduction to AlloyUI

legacy

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. This article provides you with three...

Special Characters Do Not Work in Friendly URL

legacy How To

Liferay platform "friendly URLs" allow you to create smaller, user-friendly URLs instead of the large, standard ones that the portlet creates. If you try using special characters in...

Using Application Display Templates on DXP 7.1

legacy How To

Application Display Templates Table of Contents Introduction to Application Display Templates (ADT) Working with an ADT: Media Gallery Using the API: Creating an ADT for Wiki Exporting / Importing ADTs Known Issues and...

Overriding Liferay's Default CSS for Individual Portlets

legacy How To

In custom environments, it may be necessary to apply custom styles to specific portlets. The example below gives guidance on how to override the Liferay Theme CSS in order to customize...

Cookies Issue Related to Two-Character Domain Names While Using Internet Explorer

legacy Troubleshooting

This article documents an issue that has been reported by some users working on Liferay Digital Experience Platform (DXP). It is a cookies issue that has been reported, and the issue arises when using certain versions of...

User Interface Changes in DXP 7.0

legacy

This article highlights several changes to front-end tools and features with User Interface for Liferay DXP 7.0. Resolution Here are some highlighted changes followed by brief...

Buttons missing from CKEditor when using Internet Explorer 8

legacy Troubleshooting

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. While...

Things You Should Know Before Using Liferay WYSIWYG Portlet

legacy

The Liferay WYSIWYG portlet allows for WYSIWYG editing capabilities in a very simplified package. While the lightweight nature of the Liferay WYSIWYG portlet can be useful, Liferay Marketplace indicates that the...

Unable to add portlets in Nested Portlet

legacy Troubleshooting

Issue When using the "Nested Portlets" portlet, one possibility is that portlets cannot be nested because the Nested Portlets portlet is collapsed. Resolution Ensure Nested Portlets is not collapsed when attempting to...

Minification May No Longer Work if JS Code Contains eval() or with() on DXP 7.0

legacy How To

This article serves as a reference concerning an intended change in the minification process which might break some JavaScript code. After upgrading from Liferay Portal 6.2 to Liferay DXP 7.0, any JavaScript code...

Using Application Display Templates on Liferay DXP 7.0

legacy How To

Table of Contents Introduction to Application Display Templates (ADT) Working with an ADT: Media Gallery Using the API: Creating an ADT for Wiki Exporting / Importing ADTs Frequently Asked Questions and Troubleshooting...

DDL定義からフィールドを削除しても、エクスポートしたCSVに削除済みフィールドが存在する

legacy

, knowledgeArticleType: reference, legacy: true, name: DDL定義からフィールドを削除しても、エクスポートしたCSVに削除済みフィールドが存在する, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 109206, title:...

URL上の言語+ロケールID(国コード)はどの様に設定されていますか。

legacy How To

, knowledgeArticleType: howTo, legacy: true, name: URL上の言語+ロケールID(国コード)はどの様に設定されていますか。, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 96743, title: URL上の言語+ロケールID(国コード)はどの様に設定されていますか。

カテゴリナビゲーション機能の対象範囲として、個別にアセットパブリッシャーを選択したい。

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: カテゴリナビゲーション機能の対象範囲として、個別にアセットパブリッシャーを選択したい。, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 95386, title:...

ゲストユーザーはコンテンツを評価できますか。

legacy

, knowledgeArticleType: reference, legacy: true, name: ゲストユーザーはコンテンツを評価できますか。, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 95553, title: ゲストユーザーはコンテンツを評価できますか。

メガメニューのサイト名からアクセスすると、設定していない公開ページのURLになります。

legacy

, knowledgeArticleType: reference, legacy: true, name: メガメニューのサイト名からアクセスすると、設定していない公開ページのURLになります。, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 93749, title:...

現在の日付や時刻を自動で表示させる方法

legacy How To

, knowledgeArticleType: howTo, legacy: true, name: 現在の日付や時刻を自動で表示させる方法, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 66439, title: 現在の日付や時刻を自動で表示させる方法

Rating does not work on the Asset Publisher

legacy Troubleshooting

Issue I have an issue with the Asset Rating. I create web content or any asset that can be rated. I place an Asset Publisher on a page to display the content. I enable the ratings on the Asset Publisher. When I rate...

A page's Menu Display widget, Search bar widget, and Footer cannot be removed from a page's layout

legacy Troubleshooting

Issue This article documents a case where a page's Menu Display widget, Search bar widget, and Footer cannot be removed from a page's layout Environment Liferay DXP Quarterly Releases Resolution Pages inherit styles from...

Performance Issues in Publications after Upgrading to 2024.Q1

legacy Troubleshooting

Issue Users may experience a performance drop when working with Publications. This is especially noticeable when navigating through Web Content within an active publication. Environment Liferay DXP 2024.Q1 ...

Custom DDM field React error #321

legacy Troubleshooting

Issue While using our custom ddm field module we are facing react error #321 Environment Liferay DXP Quarterly Releases Resolution The issue could indicate that multiple instances of React are being loaded. Since...

Issue with Display Page Template URL for Web Content Articles

legacy

Issue I have an issue with the Display Page Template URL. I have configured a Display Page Template named "Test News" to display the full article data for web content articles of type News. I assigned the friendly...

Unexpected Page Redirection to an Invalid Friendly URL

legacy Troubleshooting

Issue When accessing a page with a valid friendly URL (e.g. /web/portal/manage-users), an unexpected redirection occurs to another URL (e.g. /web/portal/manage-users-a). The unintended page and its redirect...

Link to Page Layout Selector shows public pages in the selector in private page configuration after saving

legacy Troubleshooting

Issue I have an issue with the Private Page of type Link to Page of this site. They create a blank site, and they add to it 2 Private Pages. One private widget page and another link to a page of this site. On the...

Unable to add Information Templates after changing Default Language

legacy Troubleshooting

Issue When only one language is available in Instance Settings > Localization and it is not "English (United States)", the Information Templates section under Design > Templates do not load. Environment Quarterly...

Liferay GET Requests are blocked during new Web Content Creation

legacy Troubleshooting

Issue The Web Application Firewall blocks the Liferay GET requests, when the New Web Content Page is opened. The blocked endpoint is /o/dynamic-data-mapping-form-field-types. The GET request is blocked by having a...

Liferay AI capabilities

legacy

Issue We would like to gain more information about Liferay's AI capabilities. Environment Liferay DXP Quarterly releases Resolution Liferay DXP integrates with external AI systems to enhance and accelerate your...

How to Enable Audio for CAPTCHA

legacy How To

Issue How can users enable audio for CAPTCHA verification? Environment Liferay DXP 7.4 and above Resolution Liferay does not provide out-of-the-box (OOTB) support for audio CAPTCHA functionality. However, users...

Page Audit is not displaying errors properly

legacy Troubleshooting

Issue I have an issue with Page Audit. The feature has stopped working. When initiating an audit on a page, the progress bar reaches 99% and then stops, resulting in a null pointer exception error being thrown in the...

Unable to edit or create Collections

legacy Troubleshooting

Issue We've discovered a behavior that occurs when trying to edit existing collections or creating new collections. The page fails to load. The main error that popualates references a missing classname:...

Web Content Not Visible in Related Asset Window

legacy Troubleshooting

Issue The user is unable to tag web content to another web content as a related asset with a DB2 database. Steps to reproduce: 1. Navigate to the web content section. 2. Select a basic web content item and create...

Define Configurable Variable to manage values across Liferay sites in Liferay pages

legacy How To

Issue How variables to be used across the site, primarily for Fragments, to assign dynamic values that can be changed and propagated from a single place. Environment Liferay DXP 7.4 U4+ Liferay DXP Quarterly...

Receiving ClassNotFoundException:JspTagHandlerPool in traces

legacy Troubleshooting

Issue When starting the server, receiving the ClassNotFoundException:JspTagHandlerPool in the gowroot traces: Steps to reproduce: 1. Start the server by giving this command: ./catalina.sh glowroot run. 2. Now...

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