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No minification of clay files impacting page load response times
Issue We see more number of Clay UI related network calls in the browser network tab in clean instance of Liferay and they are not getting cached also. It has JS and CSS files which are not minified into fewer combo files. Environment 2023.q4.0 Resolution This is the expected behavior...
Which table saves Email User data into the database?
Issue Which database table stores the email user configuration data? Environment Liferay DXP 7.4  Resolution The PortalPreferenceValue table stores email configuration data (Instance settings->Email->Email settings)., knowledgeArticleType: reference, legacy: true, name: Which table saves...
"Unable to persist buffered increment value" Error in Liferay Logs
Issue I am seeing the following errors thrown regularly in my Liferay console logs. How can I resolve this? ERROR [BufferedIncrement-default-2][BufferedIncrementRunnable:54] Unable to persist buffered increment value:...
How to resolve "Attempting to upgrade table UserGroupGroupRole by adding a temporary column" DB2 database upgrade errors
Issue When trying to upgrade Liferay DXP from a 7.4 U release to 2024.q1.3 using a DB2 11.5 database, we encountered the following errors relating to the UserGroupGroupRole table: INFO  [ServerService Thread Pool -- 78][UpgradeProcess:119] Upgrading...
Unable to login without the sameSiteCookies="none"
Issue Without the sameSiteCookies="none" setting up, some vital cookies (e.g., JSESSIONID) are not created at all, preventing portal access. Environment Liferay DXP  Resolution This article: https://web.dev/samesite-cookies-explained/ explains the origin of the SameSite cookie and how it...
How to disable error messages?
Issue How to disable 'Your Request failed to complete' error messages? Environment Liferay DXP 7.4 Resolution Please note: The following information involves customizations or implementation ideas that are beyond the scope of Liferay Support.  Please exercise appropriate discretion in...
How to create schedulers in DXP 7.4 and above?
Issue We've been using the below classes in our project to create schedulers:  com.liferay.portal.kernel.scheduler.StorageType   com.liferay.portal.kernel.scheduler.StorageTypeAware  After upgrading to a Quarterly release, it throws an error that it cannot find a symbol as the classes...
Batch Error encountered during upgrade using SQL Server 2019
Issue When upgrading from Liferay 7.2 to Liferay 7.4, the following error may be encountered during the upgrade process when using SQL Server 2019 with MSSQL JDBC Jar Version 12.X ERROR [main][DBUpgrader:79] null org.springframework.orm.hibernate5.HibernateJdbcException: JDBC exception...
sun.awt.Win32GraphicsEnvironment ClassCastException in the logs
Issue We started to see the below exception in our logs: Exception in thread "AWT-EventQueue-0" java.lang.ClassCastException: sun.java2d.HeadlessGraphicsEnvironment cannot be cast to sun.awt.Win32GraphicsEnvironment at sun.awt.windows.WToolkit.lambda$displayChanged$2(WToolkit.java:843)...
Table already exists upgrade error
Issue An upgrade is failing with a java.sql.SQLSyntaxErrorException: Table [table name] already exists error Environment Quarterly Releases DXP 7.4 DXP 7.3 DXP 7.2 Resolution NOTE: Be sure to take a backup of your database prior to making any changes. Always test the changes in a lower...
Why are Tomcat's URLRewriteFilter files missing from 7.4?
Liferay Support does not recommend or endorse specific third-party products over others. The information provided about products not created by Liferay is for reference purposes only, and any implementation of these principles will be at your team's discretion. Issue Prior to 7.4, you...
Is there a recommended Quarterly Release version to upgrade to?
Issue We want to update our project to a Quarterly Release version. Is there a recommended version? For stability, which Quarterly Release version is currently recommended? Environment Liferay DXP Quarterly Releases Resolution Quarterly Releases are designed to prioritize stability,...
ConfigurationBeanDeclaration related errors
Issue While upgrading from 7.3 to 2024.Q1, we receive errors regarding ConfigurationBeanDeclaration. Environment The information in this article is relevant if you have any implementations with ConfigurationBeanDeclaration and you are upgrading to a Quarterly Release. Resolution The...
Feature flag LPS-170809/163118/166126 is not available for company 0
Issue After trying to upgrade to DXP 2023.Q4.4, the database upgrade script is failing with the following errors in the logs: Feature flag LPS-170809 is not available for company 0 Feature flag LPS-163118 is not available for company 0 Feature flag LPS-166126 is not available for company...
Issue in Workflow node ASSIGNMENTS option
Issue We have a portal with multiple custom roles based on business rules and when trying to select roles in the Workflow node ASSIGNMENTS option the portal crashes. The problem lies in the endpoint that lists the registered roles. Analyzing the request in the developer tool, it is...
java.lang.StringIndexOutOfBoundsException: begin 0, end -1, length 1
Issue While upgrading to Liferay DXP 7.4, following errors were observed in the logs: ERROR [http-nio-8080-exec-21][OpenIdConnectSessionValidationFilter:53] java.lang.StringIndexOutOfBoundsException: begin 0, end -1, length 1 java.lang.StringIndexOutOfBoundsException: begin 0, end -1,...
View only permission for custom Field does not include frontend restrictions
Issue Facing issues while using 'View' only permissions for 'Custom Field', able to see and even edit the details even after View only permission. Steps to reproduce: 1. Navigate to Control Panel > Roles, and create a custom regular role, with the permissions attached in the snapshot. 2....
Database connection issue: Failed to validate connection
Issue We are getting some slowness when browsing through DXP and following message is showed in log: HikariPool-1 - WARN … Failed to validate connection …  Possibly consider using a shorter maxLifetime value. Environment For DXP 7.3, HikariCP is configured as database connection pool....
Unsatisfied Reference - Unresolved Declarative Service
Issue When upgrading to the Liferay DXP 7.4, navigate to the Control Panel > System > Gogo Shell and execute the ds:unsatisfied command, then getting the Unsatisfied Reference - Unresolved Declarative Service and below error: Bundle {id: 5125, name:...
Recommended locale settings for the database
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Is there a recommended locale setting for the database used by Liferay?...
Minimum required IAM policies for S3
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue What are the minimum IAM policy permissions required to access S3?...
Need to get values from System Configuration
NOTE: The following resolution requires customization and should only be implemented at the discretion of your team. Liferay Support will not be able to assist with designing or implementing customizations. Issue How to fetch the elasticServerHosts values using ConfigurationProviderUtil...
'Your request failed to complete' while saving the values of Mail settings under Instance settings
Issue Issue while saving the values entered for mail settings under instance settings wherein the values do not get saved and the error says: 'Your request failed to complete'.Steps to reproduce: 1. Start the clean instance of Liferay DXP 2024.Q1.7 2. Navigate to Instance...
Failed upgrade process com.liferay.dynamic.data.mapping.internal.upgrade.v4_0_0.DDMStructureUpgradeProcess
Issue You might encounter an issue when upgrading from 7.2 to 7.4 where the upgrade step for module com.liferay.dynamic.data.mapping.service fails due to a NoSuchGroupException: 2024-05-22 13:18:39.512 INFO [main][UpgradeProcess:137] Failed upgrade process...
Common Causes for the Properties in the 'portal-ext.properties' Not Taking Effect
This article documents the circumstances for when properties in the portal-ext.properties are not working correctly. This article also discusses common causes for the properties in the portal-ext.properties not taking effect and provides instruction on the proper ways to configure the...
Deploying the Liferay Platform on WebSphere Network Deployment Edition
This article documents how to deploy Liferay Portal 6.2 or Liferay DXP (7.0 or 7.1) on WebSphere Application Server with Network Deployment (commonly abbreviated ND). The Network Deployment Edition is a tool that offers an additional profile to manage multiple application server...
Upgrading to Permission Algorithm 6
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Permission algorithm 5 was used as the default permissions algorithm starting with Liferay Portal 5.1. Beginning...
Setting Up the Liferay Platform on Microsoft Azure
This article outlines what Microsoft Azure is, how to create a Virtual Machine (VM) to run on the Liferay platform and how to configure the Liferay platform with Azure. Resolution What is Azure? Microsoft Azure is a cloud computing platform and infrastructure created by Microsoft. It is...
Installing Fixes That Involve Updates to Database Tables
We understand that some customers have security policies which compel them to use the Liferay platform to connect to the database as a user that does not have elevated privileges; privileges to change the structure of the tables, such as CREATE, ALTER and/or DROP.  Sometimes a plugin or...
Migrating File System Stores
This article documents how to use the Data Migration tool in the Server Administration section of Liferay DXP 7.0. The Data Migration Tool allows administrators to migrate data quickly between Documents and Media repository to another, such as moving from File System Store or DB Store to...
Checklist for Upgrading to Liferay DXP
Upgrading to Liferay DXP (7.0, 7.1, 7.2, or 7.3) is a major project and requires careful planning, testing and execution in order to be successful. However, Liferay DXP and DXP Cloud teams have introduced several features that make this upgrade process easier and as seamless as possible....
Modifying Cache Size, Time To Live and Replication in DXP 7.0
This article documents how to work with your cache in Liferay DXP 7.0, in order to modify its size, time to live (TTL) and replication. Resolution Modify Default Cache Sizes and Entry TTLs A potential source of confusion is the ehcache.multi.vm.config.location portal property. This...
Disabling OSGI Components for DXP
This article documents how to temporarily disable an OSGI component via Gogo Shell, and how to add a component to the blacklist in order to disable it permanently. We will use the WebDAV component as an example. Resolution Disable a Component Temporarily Start up Liferay DXP Connect via...
Installing DXP on IBM DB2 v.10.5
This article documents steps on how to start Liferay DXP on IBM DB2 10.5. Resolution Creating a Database Start DB2 Command Line Process Plus. Enter the following: create database dxp pagesize 32768 USING CODESET UTF-8 TERRITORY US Note 1: Specify the Territory with the subscriber's...
Setting Up Session Replication in Weblogic With Liferay Portal
This article outlines how to set up session replication using Weblogic with Liferay Portal. This documentation is for reference only. Configuring session replication is not recommended for use in production environments without proper performance testing and is the sole responsibility of...
Setting Up Session Replication in Tomcat With Liferay Portal
The purpose of this article is to setup a basic Tomcat cluster that has session replication. For true session replication, there must be a load balancer that redirects the traffic to the nodes. This article does not cover how to set up a load balancer. For information on how to set up a...
Installing DXP in a Clustered Environment
This document has been updated and ported to Liferay Learn and is no longer maintained here. Many enterprise environments utilize clustering for both scalability and availability. This article provides specific instructions for installing a basic configuration of Liferay DXP in a...
Ehcache Configuration for DXP 7.x
This document has been updated and ported to Liferay Learn and is no longer maintained here. This article documents how to implement distributed caching on Liferay DXP 7.x and how to deploy custom tuning configurations. For cache tuning and finding optimal settings for a particular...
Accessing Data Stored on Non-Liferay Databases
Liferay will support our API and resolve any issues and answer any questions having to do with the API itself or any other part of Liferay's software. Issues and questions regarding custom development may be handled by our Global Services team or by the developer of those customizations....
変更リスト上で「変更の破棄」を行った際に、”AssetEntry.title”が更新されない
問題 変更リスト上で「変更の破棄」を行った際に、データベース上のレコード:”AssetEntry.title”が更新されません。 環境 DXP 7.4 Quarterly Release 解決 この動作は、フレームワークの制限となります。 ワークアラウンドとして、以下の二点が考えられます。 ・当該Webコンテンツ自体を削除して、再作成 ・変更リストを通じて破棄するのではなく、Web コンテンツの「履歴の参照」経由でバージョンを破棄  , knowledgeArticleType: troubleshooting, legacy: true, name:...

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