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Example Configuration Files
Official Documentation
Example Configuration Files Different services in Liferay Cloud (such as the search and web server services) use configuration files to perform what you might be used to handling differently in an...
Understanding Service Stack Versions
Official Documentation
Understanding Service Stack Versions The Liferay Cloud service stack represents the major version of all of the services in your Liferay Cloud environment. Each individual service may have a...
Upgrading to a High Availability Subscription
Official Documentation
Upgrading to a High Availability Subscription In many cases, the standard subscription plan for Liferay Cloud is sufficient to ensure quality performance for a live project. As your needs change,...
Liferay Cloud Version 5 Changes
Official Documentation
Liferay Cloud Version 5 Changes Liferay Cloud version 5 comes with several changes and new features: ModSecurity Capabilities with Nginx Improved Regional Persistence Prepare and Swap Backup...
Liferay SaaS Compatibility Matrix
Official Documentation
Liferay SaaS Compatibility Matrix Liferay DXP is the heart of Liferay SaaS, but not every DXP feature applies to Liferay SaaS. Some DXP features are not compatible, and some must be achieved via...
Liferay Cloud Infrastructure
Official Documentation
Liferay Cloud Infrastructure Liferay Cloud is a flexible platform that combines a collection of key components to provide a robust, reliable, and manageable Liferay DXP implementation. This diagram...
Support and Troubleshooting
Official Documentation
Support and Troubleshooting Troubleshooting Troubleshooting Tools and Resources Reading Liferay Cloud Service Logs Shell Access Troubleshooting Services Disaster Recovery Overview ...
Liferay Cloud Maintenance and Release Schedule
Official Documentation
Liferay Cloud Maintenance and Release Schedule Liferay SaaS and PaaS both have weekly maintenance and release schedules. Liferay Cloud uses a transparent and predictable release cadence so you can...
Liferay Cloud Support
Official Documentation
Liferay Cloud Support Liferay is committed to providing excellent service and customer experience. Liferay Cloud customers have several means to contact support, including opening a Support ticket...
Support Access
Official Documentation
Support Access Support Access is an optional setting that expedites troubleshooting by giving Liferay engineers direct access to a Liferay Cloud project environment. Liferay Cloud administrators...
Liferay Cloud Support FAQs
Official Documentation
Liferay Cloud Support FAQs Here are the answers to common questions pertaining to Liferay Cloud Support. Why isn't Liferay Cloud open source? Liferay is an open-source company, with open-source...
Troubleshooting Tools and Resources
Official Documentation
Troubleshooting Tools and Resources When you have an issue with your site, you need tools to diagnose and resolve technical issues quickly. Liferay Cloud provides you with tools and resources for...
Configuring Cross-Region Disaster Recovery
Official Documentation
Configuring Cross-Region Disaster Recovery Liferay Cloud provides two ways for customers to take advantage of the Disaster Recovery (DR) procedure in the case of major incidents: Automatic Disaster...
Creating Thread and Heap Dumps
Official Documentation
Creating Thread and Heap Dumps When you are experiencing issues with your Liferay service's performance, you may need to take thread or heap dumps to help you or Liferay Cloud Support optimize your...
Reading Liferay Cloud Service Logs
Official Documentation
Reading Liferay Cloud Service Logs Environment logs are crucial for diagnosing and resolving technical issues in a project. Liferay Cloud provides a variety of environment logs that users can...
Disaster Recovery Overview
Official Documentation
Disaster Recovery Overview Liferay Cloud offers two strategies for disaster recovery: Automatic and Cross-Region. Automatic Disaster Recovery Strategy Liferay Cloud performs automatic disaster...
Liferay Cloud Platform Status
Official Documentation
Liferay Cloud Platform Status The Liferay Cloud Platform is comprised of multiple systems. Users can view the status of Liferay Cloud Platform systems, incident history, and planned maintenance...
Enabling Glowroot on PaaS
Official Documentation
Enabling Glowroot on PaaS Liferay DXP 2023.Q4+/Portal GA100+ Glowroot is included with Liferay in the /opt/liferay/glowroot folder. Glowroot stores profiling and transaction data on the...
Maintenance and Downtime
Official Documentation
Maintenance and Downtime Sometimes, big changes in the underlying infrastructure of a project may cause downtime. When planning for these changes, you can enable maintenance mode to redirect...
Self-Healing
Official Documentation
Self-Healing The self-healing functionality of Liferay Cloud detects if a service or application has become unresponsive and automatically initiates procedures to recover the unresponsive service....

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