Configuring Sign-In

Configuring Authentication Types

You can configure users to log in with one of three authentication types:

Authentication TypeDescriptionUsed by Default?
Screen NameDetermined by administrator or user at account creationNo
Email AddressDetermined by administrator or user at account creationYes
User IDAutomatically generated when the account is createdNo
Note

Only one authentication type can be used at a time. Each virtual instance sets its own authentication type.

Regardless of the authentication type, users must always enter a password. You can create Password Policies to define password length, password format, expiration periods, and more.

Authentication Type can be configured through the Control Panel or a properties file.

Configuring Authentication Type Through the Control Panel

  1. Navigate to the Control Panel.

  2. Click Control Panel → Instance Settings → User Authentication.

  3. Choose an option under the How do users authenticate? selector.

    You can select from three types of authentication.

  4. Click Save.

The General entry contains other settings besides the authentication type. See User Authentication for a description of each one.

Configuring Authentication Type Using Properties

The company.security.auth.type property sets the default authentication type for any virtual instance that has not saved its own value in Instance Settings. A virtual instance already configured there keeps its own authentication type.

To use the portal-ext.properties file, paste in these properties and uncomment the authentication type you want:

company.security.auth.type=emailAddress
#company.security.auth.type=screenName
#company.security.auth.type=userId