Configuring Authentication Types
You can configure users to log in with one of three authentication types:
| Authentication Type | Description | Used by Default? |
|---|---|---|
| Screen Name | Determined by administrator or user at account creation | No |
| Email Address | Determined by administrator or user at account creation | Yes |
| User ID | Automatically generated when the account is created | No |
Only one authentication type can be used at a time. Each virtual instance sets its own authentication type.
Regardless of the authentication type, users must always enter a password. You can create Password Policies to define password length, password format, expiration periods, and more.
Authentication Type can be configured through the Control Panel or a properties file.
Configuring Authentication Type Through the Control Panel
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Navigate to the Control Panel.
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Click Control Panel → Instance Settings → User Authentication.
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Choose an option under the How do users authenticate? selector.

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Click Save.
The General entry contains other settings besides the authentication type. See User Authentication for a description of each one.
Configuring Authentication Type Using Properties
The company.security.auth.type property sets the default authentication type for any virtual instance that has not saved its own value in Instance Settings. A virtual instance already configured there keeps its own authentication type.
To use the portal-ext.properties file, paste in these properties and uncomment the authentication type you want:
company.security.auth.type=emailAddress
#company.security.auth.type=screenName
#company.security.auth.type=userId