Understanding Personal Data

Customers interact with your site in various ways. Some of these interactions, such as message board replies or form submissions, leave behind personal data on your system. If you must comply with regulations such as the EU’s GDPR, Liferay gives you tools for managing that data so you can be in compliance. See managing user data to learn about all the different types of personal data that might get generated on your site.

In this step and the next, you’ll use Liferay’s user data tools to deactivate or delete a user and anonymize or delete the user’s data.

  1. Log into Liferay as the administrator (i.e. Kyle Klein).

  2. Change the user authentication setting so you can log in as the user you’ll create below. Note, this is only for our learning and testing purposes.

    • Navigate to Global Menu (Global Menu) → Control PanelInstance Settings.
    • Under Platform, click User Authentication.
    • Uncheck the box next to require strangers to verify their email address.
    • Click Save.
  3. Set permissions for the regular user role so that users by default can access the Message Boards.

    • Navigate to Global Menu (Global Menu) → Control PanelRoles.
    • Scroll down and click User.
    • Click the Define Permissions tab.
    • Navigate to Site and Asset Library AdministrationContent & DataMessage Boards.
    • Under Messages, tick the box for Add Message.
    • Scroll down and click Save.
  4. Create a simple form.

    • Open the Product Menu (Product Menu).
    • Click Forms under Content & Data.
    • Click New Form in the new page.
    • Input Foo as the form title.
    • Drag a single selection field onto the form.
    • Click Publish.
  5. Add the message boards widget and forms widget to a site page.

    • Open the Product Menu (Product Menu).
    • Click Pages under Site Builder.
    • Click Add (Add icon) to add a new page. Select Page.
    • In the next screen, select the blank template. Input MB and Form as the page name. Click Add.
    • In the left navigation, select Widgets under the fragments and widgets tab.
    • Find the message boards widget under collaboration. Drag it onto the page.
    • Then find the form widget and drag it onto the page under the message boards widget.
    • Click Options (Options icon) of the form widget and click Configuration.
    • In the pop-up window, click the form you just created. Click Save.
    • Finally, click Publish.
  6. Create a sample customer.

    • Click the user profile image in the top right and click Sign Out.
    • Click Sign in and in the pop-up window, click Create Account.
    • Input the following user information.
      • Screen Name: tommy
      • Email Address: tommy@tanner.com
      • First Name: Tommy
      • Last Name: Tanner
      • Password: test
      • Enter Again: test
      • Text Verification: input the text shown on the screen
    • Click Save.
    • Login in with the email address tommy@tanner.com and password test.
    • On the change password page, set the password as learn.
  7. Add sample data.

    • Click MB and Form in the top navigation.
    • Click New Thread to add a message board thread.
    • Input Foo for the subject and Bar for the body.
    • Click Publish.
    • Next, tick Option for the single selection field of the form.
    • Click Submit.

    One message board thread and one submitted form is visible.

In this way, as customers interact with your site, they leave behind personal data.

Next, you’ll learn how to manage this data, should users wish their data to be anonymized or deleted: Managing and Deleting Personal Data

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