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Assigning View Permission to any role is taking longer time due to Liferay Sync

Issue Steps to Reproduce 1. Extracted a clean DXP SP6 2. Created Site 'A' having Document and Media Portlet. 3. Created a folder called 'Sample' in Document and Media Portlet. 4. Uploaded around 10000 documents in the...

NameIDType.ENCRYPTED cannot be resolved

legacy Troubleshooting

Issue You might run into the following error after deploying SAML in Liferay Portal 6.2 on a Weblogic: identity_provider.jsp:53:106: NameIDType.ENCRYPTED cannot be resolved <aui:option label="encrypted"...

Automatic deletion of Forms data

legacy

Issue Is there any out of the box option to schedule data deletion for records after a specific time? For example, we want to delete data which is in the system for more than 2 years for all tables in order to comply with...

Using '<' character in a option of the 'select from list' field broke the JS of the form

legacy Troubleshooting

Issue Step to reproduce : Go to Content > Forms Add a new Form Add a Select from List field Add an option using the character "<" (example: <test) Enable Allow Multiple Selection Publish Form or Save Form Expected...

What do each of the Filter and Order options do when viewing assets within Web Content Administration in the Control Panel?

legacy

Issue When viewing assets within Web Content Administration, there is a "Filter and Order" button with various options available for the currently visible results (present when viewing all content, content in a...

Is it possible to divide a specific column into a sizeable number of columns?

legacy

Issue Is it possible to split the two-column layout into another 3-4 columns on the content page? Environment Liferay DXP 7.2 Resolution This similar required behavior is introduced as a new feature in Liferay DXP...

Web Content shows error on every publish with Featured Image

legacy Troubleshooting

Issue Steps to Reproduce Create a `Basic Web Content` and give dummy data in source. Now, select any image under Featured Image Tab. Publish the Web Content. Re-edit the same web content and with/without any...

Invalid Canonical URL for a page

legacy Troubleshooting

Issue A page with the URL "/test" should have a canonical URL of /test. But all canonical URLs are shown as "/" for all pages. Steps to Reproduce Create a new empty page "test" (type and content does not matter)....

Fragment's content gets duplicated

legacy Troubleshooting

Issue When trying to add a page fragment with HTML structure similar to below, the fragment's data gets duplicated after saving. Also, the data is no more editable. <p> <lfr-editable id="heading" type="rich-text">...

Unexpected error while installing Xuggler: Unable to install jar

legacy Troubleshooting

Issue Trying to install Xuggler as an external service results in an error similar to Error: An unexpected error occurred while installing Xuggler: Unable to install jar xuggle-xuggler-arch-x86_64-pc-linux-gnu.jar...

Error when attempting to connect to Sharepoint group site (non-root site)

legacy Troubleshooting

Issue When the Sharepoint connector is configured to connect to a non-root Sharepoint site (i.e. https://testsite.sharepoint.com/sites/groupsite), the user sees the following error in the UI as they browse documents from...

How to eliminate irrelevant characters from search results?

legacy Troubleshooting

Issue The Liferay out-of-the-box feature has been used to display search results on a page. Each record of the results displays the document title, the first few sentences in the document, and a few other metadata...

FriendlyURLMapper's Patterns and Matchers

legacy Troubleshooting

Issue My friendlyURL portlet is not parsing correctly some of my URLs. Sometimes it is not clear which kind of pattern we must define in routes.xml when implementing a module to make URLs friendly (see...

Synonym sets and Result Rankings entries are removed when the Elasticsearch index is removed

legacy Troubleshooting

Issue Synonym and Result Ranking entries are removed when the Elasticsearch index is removed. In the event that the index is removed Synonyms are missing even after performing a full reindex. Environment Liferay DXP 7.2...

Session Management in Liferay

legacy

Issue How the sessions are managed in Liferay and what are all the different types to configure the same. Also, whether the Liferay session work for the javascript disabled browsers? Environment Liferay DXP...

Cannot create war-core-ext due to "could not get unknown property 'portal'" error

legacy Troubleshooting

Issue When building a new module project based on the war-core-ext template, the build fails due to the following error: What went wrong: A problem occurred evaluating project ':ext:gwext'. > Could not get unknown...

Need to show more than 10000 users in users and organizations' search result

legacy Troubleshooting

Issue While searching in User and Organizations, search result count is limited to 10000 when using Elasticsearch 7 v3.0.1 and prior for DXP 7.2. Steps to reproduce- Create 15000 users in Liferay Portal. Go to...

Unable to change the default language translation for a document

legacy

Issue Changes to the default language id for a document in the Documents and Media do not persist when saved. Even when they are changed, they revert back to the site default language after being saved. Environment...

CKEditor in Liferay 7.3

legacy Troubleshooting

Issue After adding the below properties in portal-ext.properties file, the changes are not getting reflected in Web Content and some of its features are missing, e.g. no video, file browse, color picker, etc....

Download entire folder in Document and Media Widget

legacy Troubleshooting

Issue After selecting the folder in Document and Media Widget, the download option is not coming. Environment Liferay DXP 7.2 Liferay DXP 7.3 Resolution Click on Options(action button). Select Configuration and...

Custom Product Content Renderer

legacy How To

Issue How to customize the product card design? Environment Liferay DXP 7.3 Commerce 3.0 Resolution Please note: The following information involves customizations or implementation ideas that are beyond the scope...

Options are not getting saved in Product Image after publishing

legacy Troubleshooting

Issue After selecting the option in Product image, it is not saved even after publishing. Steps to reproduce 1. Navigate to Commerce Tab and select Product option. 2. Click on "+" button and add the product....

Error when importing a Site with Style Book due to DuplicateStyleBookEntryKeyException

legacy Troubleshooting

Issue When we import a Site with a Style Book for the first time, the import finishes successfully. But if we make any changes to the page, then export the same Site and try to import again, the import fails due...

Why is the CKEditor toolbar smaller in 7.3 and 7.4?

legacy How To

Issue The CKEditor toolbar has been simplified from DXP 7.3: I would like to restore it to its DXP 7.2 functionality: Environment DXP 7.3 DXP 7.4 Resolution CKEditor was simplified for 7.3, as documented...

How to change the status code of redirection from 301 to 302 ?

legacy

Issue How to change the status code of redirection from 301 to 302? Environment Liferay DXP 7.0 Resolution Liferay doesn't come with an out of box feature to change the redirection status code from one to another. One...

Is it possible to remove the 't' (Timestamp) parameter from the URL?

legacy

Issue Is there any way to remove 't' parameter to alter the URL which is generated for Documents that are uploaded to the Documents and Media portlet? Environment Liferay DXP 7.2 Fix Pack 5 Resolution The 't'...

Is it feasible to shorten the document's URL to its name?

legacy

Issue The URL which is generated for Documents that are uploaded to the Documents and Media portlet contains a string of numbers, letters, and a 't' parameter after the name of the document. If there is any way to...

While searching files, number of downloads is not getting displayed

legacy

Issue After configuring the below properties, the download count is displaying in the column with the table view under "Content / Documents and Media"...

Look and Feel settings are not updated on page publish

legacy Troubleshooting

Issue When editing a Content Page, we can access Look and Feel, change some settings, Save and Publish, then we notice that the changes are successfully updated on the page. Accessing Look and Feel again and...

Exporting a form exports items that do not already exist

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

When web content is reverted to a previous version in a staging environment, the update is not reflected when published to the production environment in "detailed publish mode".

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

How Can I Add Images to the Calendar App?

legacy

Issue I would like to add thumbnail images to events in the calendar app. Environment DXP 7.3 Resolution This functionality is not available out of the box, but a feature request for future development...

How Can I Sort Web Content Structures and Templates Newest to Oldest by Default?

legacy Troubleshooting

Issue Web content structures and templates are sorted oldest to newest by default, and I need to reverse the sort order to see the newest entries first. Environment DXP 7.3 Resolution This is resolved by...

Set permissions required to create an organization site

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Theme Is Not Displayed on Pages and Styling Is Missing

legacy Troubleshooting

Issue Liferay's pages do not display correctly when accessing Liferay directly (i.e. not though a web server, such as Apache HTTP server) Environment Liferay DXP 7.X Liferay Portal 6.X Resolution...

User Initials are no longer present in DXP 7.2+

legacy

Issue In Liferay DXP 7.0 the default user avatar had the user's initials in it. Now with DXP 7.2+ those initials are no longer present. Environment Liferay DXP 7.2 Liferay DXP 7.3 Resolution Unfortunately it is...

DXP 7.3 FP2+ requires Liferay Connector to Solr 8 v4.0.1 to fix "BundleException: Could not resolve module: com.liferay.portal.search.solr8.impl _ Unresolved requirement" error

legacy Troubleshooting

Environment Liferay DXP 7.3 FP2+ Liferay Connector to Solr 8 v4.0.0 Symptom After installing Fix Pack 2 or higher on DXP 7.3 where the v4.0.0 version of the Solr 8 connector has been installed previously, the...

Why is some text formatting not being replaced when I select a different format?

legacy Troubleshooting

Issue After formatting text to Computer Code (or Cited Work, Error Message, Alert Message, or Info Message) I am not able to change the text format when selecting one of the other options such as normal or one of...

Can't add new content from the Asset Publisher on Content Pages

legacy

Issue When we use Widget pages, there is a '+' button on the Asset Publisher where we can create different assets That button is not available when the portlet is on a Content page Environment Liferay DXP...

Categorization of Assets are not working

legacy Troubleshooting

Issue Asset categorization is not working across the entire website. Steps to reproduce Click web content -> Add new web content -> Try to select Categories of web content There is no option to select the...

Why are the 'Site Variations' not working properly?

legacy

Issue Page variations in Staging do not save distinct versions when edited, instead, edits populate across all variations. Steps to reproduce 1. Start with a clean instance of Liferay 7.2 fix pack 9 2. In Site...

The picture tag gets removed from the adaptive image when using alt attribute

legacy

Issue Editing the published web content by adding the alt attribute in the source code of the image, the picture tag gets removed from the adaptive image. Steps to reproduce: Create dummy page Create web content:...

NoSuchInstanceFormException

legacy Troubleshooting

Issue The exception "NoSuchInstanceFormException: No DDMFormInstance exists with the primary key 0" triggers continuously even every minute. Environment Liferay DXP 7.1 Resolution This error may happen when Liferay...

Form Fields disabled

legacy Troubleshooting

Issue In a form, fields are disabled when filling it. While inspecting the same, it shows a 404 error status in the browser console. Also, the form is working perfectly for some users but not for all users....

No indication of backup process' status

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We have started a backup/restore process and we...

Authority to edit notices

legacy How To

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Unable to configure the Jenkins/CI to connect with gitlab: "Expecting a valid secret token"

legacy Troubleshooting

Issue There is an open issue introduced in the Jenkins's plugin: Gitlab Branch Source plugin since the 1.5.2 version affecting to the CI integration in Liferay Cloud. You can find this issue if you are trying to...

Is functionality impacted when upgrading to Bootstrap 5 in portal 6.2 ? Is it supported ?

legacy

Issue Requirement is to upgrade the Bootstrap library. Is functionality impacted when upgrading to Bootstrap 5 in portal 6.2 ? Is Liferay portal 6.2 compatible with Bootstrap 5? Is it supported ? Environment...

Forgot Password is not popped up with an error when providing an email address that doesn't exist in the DB

legacy

Issue In the 'Forgot Password' option, while trying to provide an email id that doesn't exist in the database, the user can proceed to answer the security question. Whereas an error is not popped up saying the user's...

Is it safe to delete the standard automatically generated roles?

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

How to check the list of members who have been granted sight rolls

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

How to check users who have turned on "Receive change notifications" in Asset Publisher

legacy How To

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Is there a way to allow upper cases in a screen name?

legacy

Issue Is there any way to ensure that a user's screen name maintains the same capitalization that is present in the AD (Active Directory) when the user is imported into Liferay? Environment Liferay DXP 7.2...

Web contents are not visible under control panel

legacy Troubleshooting

Issue Exporting the site from one server to another server results in web contents are not visible with the below error in console. However, could see when searching through its article id. 2020-06-03...

How to differentiate instances based on environments in Dynatrace

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When Dynatrace is enabled in multiple environments, it...

Setting Review Dates and Times for Web Content

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Automatic backup stops while deploying new builds

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Our scheduled backup process didn't finish, it...

How to manage (deactivate, delete) themes

legacy How To

Issue After deploying a theme, how can it be managed, i.e., deactivated or deleted? Environment DXP 7.0 DXP 7.1 DXP 7.2 DXP 7.3 Resolution Use the App Manager to manage your themes: Open the App Manager: Prior DXP...

Scrolling to a certain point of the Page

legacy

Issue When clicking on the title, which is displayed in a widget display page, the display page will be scrolled partly (or completely) down when it is loaded. Steps to reproduce: Create a test widget page, by...

Changes not reflected on Web content articles after importing LAR

legacy

Issue Web content article do not get updated to the version in LAR, but rather stays on their upgraded version even after importing the LAR. Steps to reproduce- Go to Global Site. Go to Content and Data --> Web...

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