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Issue We have changed one of our mottos on our website and we need to change it everywhere on the site Is there a find-and-replace function in Liferay where we could do that all in one? Doing it manually...

Can't select a video for the video fragment

legacy Troubleshooting

Issue I have created a fragment where I should be able to embed videos, following the documentation When I try to select a video in that fragment, an error message says: Please enter a file with a valid...

Difference between "Settings" and "Advanced" permissions

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

How to check the date of site creation

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Resource and Global scopes tabs are not listing under oAuth2 administration scopes

legacy How To

Issue I not see the Resource and Global Sub-tabs under the Scopes tab on Oauth2 clients (in Control Panel/ OAuth2 Administration) Environment 7.3+ Resolution After https://issues.liferay.com/browse/LPS-105158 the scope...

The form exported data showing empty value for 'Select from list' field

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.0 2. Navigate to Content > Forms > Create a new data provider. 3. Data provider entries are: Name: Countries of the World URL:...

Order is being placed irrespective of the quantity of product

Issue Steps to reproduce: 1. Create a site by using the minium site template. 2. Navigate to Products under Product Management. 3. Create a simple product. 4. Navigate to the SKU tab and provide the details >...

Error 500:INTERNAL_SERVER_ERROR, undefined is displayed

legacy Troubleshooting

Issue When using the fields Author, Modified Date, or Created Date as Default Sort in a View, an error message is displayed on the Object list view. Steps to Reproduce: 1) Navigate to Menu > Control Panel > Object...

Is the number of Form Fields are limited?

legacy Troubleshooting

Issue We have a form that contains 50 fields we have managed to add 24 fields across 9 pages. Now when we try to add the 25th and hit save, the page is loading and is taking us back to the list of forms....

Allow schedule web content to be visible on the staging site

legacy

Issue Users should schedule web content to be visible on Staging. When they set a display date for web content, it does not appear in either the Live or Staging sites until that date is reached. However, in order...

Marketplace Doesn't Update Through the Portal

legacy Troubleshooting

Issue This occurs when trying to update the Marketplace through the portal when using Liferay DXP 7.0 GA1 (de-92). The Marketplace asks for an update, but when clicking on the update button, it does not do...

Getting NullPointerException in LocalizationImpl class during upgrade

legacy Troubleshooting

Issue The following error appears during the upgrade from Liferay Portal 6.2 to Liferay DXP 7.4. 2022-08-24 06:06:09.974 ERROR [main][LocalizationImpl:896] null java.lang.NullPointerException: null at...

Upgrade to 7.4 fails trying to insert records into table DDMFieldAttribute

legacy Troubleshooting

Issue I am performing an upgrade to 7.4 and it fails with errors like these: com.liferay.portal.kernel.log.LogSanitizerException: com.liferay.portal.kernel.upgrade.UpgradeException: java.sql.BatchUpdateException: Batch...

Field Reference Structures change after upgrade to 7.4

legacy

Issue The problem with the Field References is that the same structure has different structure IDs in dev and prod and we are planning to develop our templates on dev and once tested, I will update our...

Where is the option to view the layout where the web content is published?

legacy How To

Issue We are looking for a possibility to view the layout where the web content is published Environment Liferay DXP 7.1 Resolution There is the following groovy script which can be executed via Server...

User Last Login Date Not Updating

legacy Troubleshooting

Issue We're observing that our user's loginDate and lastLoginDate are not updating correctly in the user table. Environment DXP 7.1 DXP 7.2 DXP 7.3 Resolution 1) Set the following portal-ext property: ...

LAR File Auto Deployment

legacy

Issue Is there any way to programmatically load LAR files out of the box? Environment All Liferay Versions Resolution At this time there is no out-of-the-box method for auto-deploying LAR files. LAR files cannot be...

Can't display other site's articles in the Web Content Display

legacy

Issue We could add other sites as scope in the Web Content Display portlet in DXP 7.3 and below, so we could display articles from sites other than the current one That option is now gone in DXP 7.4, so...

"Import from CSV" performance problem

legacy

Issue There is a problem importing from CSV, it took too long to load all the lines. The CSV is being processed for around half a minute and after continuing with the import the pop-up gets blank for a longer...

Save display format

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Cluster scheduled job issues with Open ID Connect (OIDC)

legacy Troubleshooting

Issue A known issue related to clustering with environments using Open ID Connect has been identified wherein the number of scheduled jobs may be mismatched on each node. This may cause a performance impact, or a loss of...

Automated backup failure due to Error 408 (Request Timeout)

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We have identified an incident where a backup failure may occur on...

No fragment link is shown on pages

legacy Troubleshooting

Issue Fragment editable links only work by default in English Steps to reproduce: 1. Start Liferay DXP-7.4-u22 2. Edit the home page 3. Add language selector to the page 4. Click on the Heading fragment on the home...

Single Approver Workflow is not updated

legacy Troubleshooting

Issue Single Approver is not updated when the User language is not English Steps to Reproduce: 1) Navigate to User Menu > Account Settings 2) Change user language to Deutsch (Deutschland) 3) Navigate to Open Menu >...

ORA-01000: maximum open cursors exceeded

legacy Troubleshooting

Issue The following errors appear for Oracle database users during the upgrade from Liferay Portal 6.2 to Liferay DXP 7.4. Caused by: com.liferay.portal.kernel.log.LogSanitizerException: java.sql.SQLException:...

'My Workflow Tasks is temporarily unavailable' error message

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Navigate to Configuration > Workflow and apply the 'single approver' workflow on 'Content Pages'. 3. Create a content page. 4. Click on the notification which...

Warn of Publication Conflicts By Checking if the Same Content was Modified in a Different Publication

legacy

Issue When working on a Publication, I would like Liferay to automatically check if the same content was modified in a different publication or in the production environment. Such a feature would proactively...

Can both Liferay and LDAP Password policies be enabled at the same time?

legacy

Issue Is there a way to make both of Liferay and LDAP policies work together, so that users logging via Liferay authentication will be handled by Liferay's password policies and users authenticating...

Wildcards are not considered in site administration menus' search bar

legacy Troubleshooting

Issue When searching for a document in e.g. the Documents and Media tab the search functionality doesn't return the document if its name contains underscores. We have a document named 'Qwe_Rtz_Uio.txt'...

EU Login via OpenID Connect needs Proof Key for Code Exchange (PKCE)

legacy

Issue I would like to integrate my portal with an EU Login mock server instance via OpenID Connect It does not work since the OpenID connect server needs Proof Key for Code Exchange (PKCE) After configuration, when I am...

Method "themeDisplay.getScopeGroupId()" executed within a Widget Page Template does not retrieve the site's groupId

legacy Troubleshooting

Issue Given a Widget Page Template, when we use the themeDisplay.getScopeGroupId() method from a Freemarker template to try to retrieve the groupId from the original site, a different groupId will be retrieved. Would...

A "processAction method not implemented" error is shown in the log

legacy Troubleshooting

Issue Many processAction method not implemented errors are thrown in the server log: ERROR [http-nio-8080-exec-1][PortletServlet:117] null javax.portlet.PortletException: javax.portlet.PortletException: processAction...

Can user preview web contents before publishing?

legacy How To

Issue Is there a way a CMS Author can preview web content before publishing it to production? Environment Liferay DXP 7.4 Resolution The preview feature is inside the action (3 dots) menu of the web content list. Steps to...

Complete page content is not visible while clicking on search result

legacy Troubleshooting

Issue Step to Reproduce: 1. Spin a Liferay DXP 7.4 u31. 2. Create one blank page named demo. 3. Place Asset Publisher on the newly created page. 4. Open the configuration of Asser Publisher by clicking on the Action...

Adding custom jar in module project as it gets remove after gradle refresh.

legacy Troubleshooting

Issue The custom jar is getting removed after the Gradle refresh. Environment Liferay DXP 7.0 and above Resolution Create a folder libs inside the module project and place the custom jar in it and add the below code in...

Field Reference value not getting applied to the web content

legacy Troubleshooting

Issue When attempting to update the Field Reference value within created web content a generically named value is displayed instead of the value manually added. Environment DXP 7.4 Resolution To resolve this...

How does the fragment caching work?

legacy

Issue When using fragments, does the cache on content update perform a proper flush? How does fragment caching work in general? Environment DXP 7.3 Resolution If we have a dynamic fragment, and if caching is turned on,...

How to enable "Require strangers to verify their email address?" only for new users

legacy How To

Issue I need to enable the option "Require strangers to verify their email address?" in the Instance Settings. However, when I perform this configuration, the functionality is activated for all users, including...

How to restrict Access to a specific Site

legacy How To

Issue How do I to restrict access to a particular site for certain Users in the Liferay platform? Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution You can restrict access to a specific site by changing the...

Blogs With Images Load Slowly and Eventually Time Out

legacy Troubleshooting

Issue When I try to navigate to a blog post that contains images, it loads very slowly and eventually times out. Images were copy/pasted from a local computer into the blog post (rather than being uploaded...

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