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Lots of RedirectNotFoundEntry data in viewcounterentry table

legacy Troubleshooting

Issue We've noticed that the viewcounterentry table is full of records with the classname com.liferay.redirect.model.RedirectNotFoundEntry. The redirectnotfoundentry table is empty. It might be related to...

Running CREATE FUNCTION generates permission/privilege error

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When attempting to execute a CREATE FUNCTION(scalar) statement, the...

Default Display Page Template for WebContents

legacy Troubleshooting

Issue Within the webcontent edit screen, there is a component in the right sidebar that allow us to define a Display Page Template in order to configure which will be the page that will render the content when it is...

Cannot use an asset publisher with two different vocabularies

Issue In a "Content page", we use an asset publisher that displays all content. We add in this page two selectors of vocabularies for two different ones. When filtering with a category of the first vocabulary, the...

Successful publications with JSON error messages

legacy Troubleshooting

Issue After configuring a local or remote Staging environment, creating a page in the staging site, adding a Web Content Display widget to the page, creating a new Publish Process (select the previously create page,...

The sorting of web contents with date field is incorrect in a collection display fragment when the page language is changed between English and any other language

Troubleshooting

Issue I have a lot of web content with different date fields displayed in a collection display portlet on a page. When I change the page language between English and any other language the sorting of the web contents...

Why segments are displayed in the Global scope and how to sync them to the Site scope?

Issue Currently, new segments are imported into the Global scope and not the Site scope when the segment is created in Analytics Cloud and imported into Liferay. How can segments be imported into the site scope?...

Web Content still being accessed from an unconfigured Friendly URL

legacy Troubleshooting

Issue When using Display Page Templates to display web content on the Portal, my web content is being accessed by more than one URL. Why when configuring a friendly URL to access my web content through the Display Page...

ADA Accessibility: Screen Reader doesn't announce current selected page when focus is on selected page number

legacy Troubleshooting

Issue Expected Result: SR announces "current page" along with the page number when focus is on the current page number. Actual Result: SR announces,"Page 2 Link" Steps to Reproduce: Tools: JAWS 1. Open the HR...

Collection display page url not getting mapped properly

Issue We have a collection page with web content cards and want to link those cards to the display page URL. Environment DXP 7.4 Resolution By default, a Web Content's Display Page selector is set to "Default", but a...

ADA Accessibility - Links present on table do not have any distinguishing features which would make them look like a link

legacy Troubleshooting

Issue Expected Result: I expect links to look different than normal non-link text. Ex. -links should be blue in color with an underline so that users will know the link is available. Actual Result: Links...

Parameterization of an incremental backup in Cloud Services

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I would like to know if it is possible to enable an incremental...

Character limit for "Tag" field

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us....

Cart checkout: cannot return back to billing address step

legacy Troubleshooting

Issue When unchecking "use shipping address as billing address", and then providing the same address for shipping and billing, end user cannot go back and change the billing address to something else, because that step...

Unable to reference existing image when creating a Product via headless API

Issue I would like to create a product via headless API that uses an existing image from the Document Library. Environment Commerce Resolution Currently, it isn't possible to reference existing images when...

When does a new version in JournalArticleLocalService.updateArticle is created?

Issue New version of a web content can be created when calling JournalArticleLocalService.updateArticle Environment Liferay DXP Resolution A new version is created when the latest article version is in one of the...

Commerce products do not appear for Guests in default Search Results widget

Issue Create a Minium Site Add Guest view permission for Catalog Page Add a new Content Page (or Widget Page) Place the following widgets on the new page: Search Bar, Search Results (the one available from Search...

ADA Accessibility - Text appears to be Heading 1 but not announced by screenreader as Heading 1

legacy Troubleshooting

Issue Expected Result: All text which are visually appearing as text is recognized as text by the screen reader. Actual Result: There is text content visually appearing as heading but not recognized as heading by...

Does CVE-2016-1000027 affect Liferay?

Issue Security scan shows CVE-2016-1000027 as an active vulnerability, is Liferay affected? Environment DXP 7.4 Resolution CVE-2016-1000027 is known to us, and we can confirm that Liferay should not be vulnerable, as...

Cannot publish article without friendly url

legacy Troubleshooting

Issue In our Liferay 7.4 instance, editors encounter an error when attempting to publish an article without a Friendly URL, which differs from the behavior in Liferay 7.1. Environment Liferay DXP 7.4 Resolution The...

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