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Enable TLS 1.2 with Java 7 for Apache Tomcat
legacy Troubleshooting
Issue AWS is going to update TLS version as 1.2 as default for all S3 calls Environment Liferay Portal 6.2 and prior Java 7 Resolution Solution 1:  Upgrade, JDK 7u131 or later on your Java environment, where...
File size UI message with web content
legacy
Issue When creating web content and selecting an image, users need to choose the standard image size. Currently, while selecting an image, the image size is not displayed. Environment Liferay DXP [all version]...
Email address field has a limit of 75 characters in Channel Notification template
legacy Troubleshooting
Issue Navigate to Channels -> Choose a channel -> Notification Templates Add a new template Fill in the required details Under Email Settings add a very long email address (more than 75 characters) in the "To" field...
Page tree and Product menu is not visible after upgrade
legacy Troubleshooting
Issue After upgrading Liferay 7.4 to Update 60 or above, some of the Admin UI components (Product menu and the Page tree) are not available and there are JS errors in the console log. Environment Liferay DXP 7.4...
How to extract the okta authorization token for each user?
legacy Troubleshooting
Issue Once users log in to Liferay, the user should get redirected to Okta. After successful authentication, Okta is supposed to return an authorization token for that specific user.  Concern: After successful Okta...
Page URL redirection is case sensitive
legacy Troubleshooting
Issue When accessing a page with an upper or lower case friendly URL, we get directed to the page correctly. However, when using the redirect tool and using the lower case source URL, the destination URL can only...
Unable to extend user session on Weblogic
legacy Troubleshooting
Issue When I call Liferay.Session.extend(); from Liferay 7.4 running on Weblogic, the user session terminates. Environment DXP 7.4 Weblogic Resolution This behavior is resolved by LPS-190923. Please open a help...
Liferay starts up creating tables and populating them with default data after restoring an upgraded database
legacy Troubleshooting
Issue You might encounter the behavior where you successfully back up your current data and performed a successful upgrade in your local MySQL server. However, when restoring the upgraded data, Liferay does not...
TLS v1.0 and TLS v1.1 in Liferay DXP
legacy How To
Issue How to confirm that TLS v1.0 and TLS v1.1 are disabled by default in Liferay DXP 7.2? Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution In Java 8, TLS v1.0 and TLS v1.1...
The fields of the custom theme need to be re-filled
legacy
Issue When using the look-and-feel.xml file to create a custom theme in Liferay, users observe that when they update the theme and reapply it, the previously entered data in the custom theme fields is lost. This...
Adding options to an item in order creation with POST headless-commerce-admin-order/v1.0/orders API
legacy How To
Issue I have created a new order with an API call, which includes also adding options to the order item, but when I query the order, I see that the options are not there Steps: 1. Create a Minium site. 2. Create a business...
How to manually trigger LDAP imports before the import interval is reached
legacy Troubleshooting
Issue I want to manually trigger LDAP imports by triggering the UserImportConfigurationModelListener scheduled job. However, when I trigger this job, I see the following line in the LDAP DEBUG logs: DEBUG...
Dynamic Data Lists do not save inputted data when switched to Spreadsheet View
legacy Troubleshooting
Issue When using Dynamic Data List Spreadsheet View, adding new data does not work as intended. It seems like the format with which the front-end passes data to the back-end changed in LPS-107858. However,...
Logs tab is not being shown on Services pages
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I can no longer see the Logs tab on Services pages from...
Error with custom workflow when deleting/deactivating users
legacy
Issue We would like to know what happens when a user who has open workflow tasks is deactivated or deleted. We have seen that deleting or deactivating gives us an error for a open task that has a custom flow made by...
Web Content articles are not showing up when being searched or in Asset Publishers
legacy Troubleshooting
Issue Web Content articles are not showing up when searching for them through the portal's search bar or when they should be displayed in Asset Publishers. This happens even though the Web Content articles...
XSS and Web Content editing
legacy Troubleshooting
Issue Web Content Editing If a script is added to the content field and published, the script is executed when the article is displayed. Accessing the page triggers an alert each time. Allowing such content could...
Default Display Page Template for WebContents
legacy Troubleshooting
Issue Within the webcontent edit screen, there is a component in the right sidebar that allow us to define a Display Page Template in order to configure which will be the page that will render the content when it is...
Cannot use an asset publisher with two different vocabularies
legacy
Issue In a "Content page", we use an asset publisher that displays all content. We add in this page two selectors of vocabularies for two different ones. When filtering with a category of the first vocabulary, the...
Navigation bar gets out of sight when adding too many lines to a Web Content article
legacy Troubleshooting
Issue When editing a WC article, either from the Web Content Menu or from a Web Content Display widget, and adding too many lines, the WC article box scrolls down and thus the navigation bar which you can...