Search Results

Issue Require the following with the virtual product: No need for user personal data and would like to remove it for checkout. The order status should moved to completed status directly after the payment. Environment Liferay DXP 7.4  Commerce 4.0 Resolution  NOTE: The following...

Issue User experiences a slowness in the Liferay 7.4 Q1+ while they check the below query: SELECT COUNT (*) AS col_0_0_ FROM PortletPreferences portletpre0_ WHERE (portletpre0_.ownerType = ?) AND (portletpre0_.plid = ?) AND (portletpre0_.portletId = ?) AND portletpre0_.ctCollectionId = 0...

Issue Click-to-Chat bubble disappears if I change to a different page. The page needs to be reloaded for the click-to-chat bubble to appear. During conversation in click-to-chat bubble, the conversation disappears when navigating to another page. Environment 2023.q4 Zendesk Web Widget...

Issue We are facing an issue where the builds are failing and we are getting the below error:  org.jenkinsci.plugins.workflow.steps.SynchronousResumeNotSupportedException: Resume after a restart not supported for non-blocking synchronous steps at...

Issue We want to hide the above-mentioned option from the Documents and media because we don't want our users to be able to add videos, can we do it somehow? Environment Liferay DXP 7.4+ Resolution It is not possible to hide the external video shortcut for regular users with the current...

Issue I would like to remove all entries from the SystemEvent table using the approach from this article. Environment Liferay DXP 7.0+ Resolution The Site Deletions must be published before the property staging.system.event.max.age=1 is active and removes all entries.,...

Issue When a user creates a new site template and configures a custom theme, it is redirected to the 'classic theme' when a new site is created using that template. Steps to reproduce: 1. Start Liferay 2024.Q2.0 2. Navigate to Site Administration -> Click on Site Templates and create a...

Issue Issues with Websever relating to Modsecurity: ERROR 'SecRuleEngine ${LCP_WEBSERVER_MODSECURITY}' was not declared on /etc/nginx/modsec/modsecurity.conf file Environment 7.4, Quarterly Release Resolution This is a misleading error. Typically, ModSecurity can be enabled and...

Issue You need to change the default behavior of the default freemarker template showing the entire error code and want to show a different template instead Environment Liferay DXP 7.2+ Resolution Even though you’re using the RETHROW option an error message shows whenever the template...

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When user hits the 'http://example.com' it should be redirected to the 'https://example.com' URL. Environment Liferay PaaS Resolution...

Issue After installing the Reports App in Marketplace, the bundle starts with the following errors in the logs and the Reports App is not available. ERROR [Framework Event Dispatcher: Equinox Container: de1f461e-8a23-43ec-a6b7-9a3043cdaa93][Framework:56] FrameworkEvent ERROR...

Issue We tried to add a new user to our Zendesk project but they still can't access the tickets Environment Zendesk Resolution You should check if you have support seats left available, if they are full, you should contact your sales representative requesting to increase the support seat...

Issue When I try to delete a Site, I am getting the following error (full stacktrace attached): ERROR [http-nio-7080-exec-4][GroupLocalServiceImpl:4161] Unable to delete data for portlet null in group 2934490 com.liferay.exportimport.kernel.lar.PortletDataException: No...

Issue When I click on the Accept Invite link in the email to verify my email address to access the DXP Cloud Console, I receive the following error: Invalid email. How can I log in? Environment Liferay SaaS Liferay PaaS Resolution This is likely due to some characters that are in your...

Issue When searching web content created from a structure, the results do not return blank strings for empty fields. Instead, search ignores them by either returning null or nothing at all(e.g. missing element in an array).   Environment DXP 7.3 DXP 7.4 Resolution The described behavior...

Issue I would like to follow Feature Request tickets in Jira. I used to be able to vote, subscribe to Jira tickets or even leave a comment but I cannot do this anymore.   Environment Jira   Resolution This change happened during Jira Cloud migration and that's why your account has a...

Issue There has been an issue impacting Azure Virtual Machines running Windows Client and Windows Server with the CrowdStrike Falcon agent recently The issue begain around 19:00 UTC on July 18, 2024 and cauess affected VMs to encounter a bug check (BSOD)and become stuck in a restarting...

Issue In some circumstances, users are unable to install the hotfix in their environment. The cause is often due to the incompatibility of the patching tool version. Sometimes, users receive the following error line:  Problem occurred during the parsing of the hotfix:...

Issue We want to upload our own custom SSL Certificates. How many custom certificates can we add?   Environment Liferay PaaS   Resolution As documented in Network Configuration for PaaS, you can upload maximum 14 of your own certificates. This is a hard limit imposed by the service...

Issue We are observing a strange behavior in the system, where many fields display strange values, such as "   ", in both System Settings and Instance Settings. We are also seeing the following WARN in our logs: WARN [main][MainServlet:229] The default JVM character set...