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Merge Category Between Environments
legacy Troubleshooting
Issue We have the same category in UAT and Production but the category UUID is different. Therefore, we cannot import the web content lar file which exported from UAT.  Environment Liferay DXP 7.4 Resolution Steps to merge...
How to hide the particular folder from user under document and media
legacy How To
Issue How to hide a particular folder from a particular user in the document and media section. Environment Liferay DXP 7.4 Resolution Follow the steps to achieve this requirement: Navigate to the Control Panel >...
Error "Invalid site key" when using reCAPTCHA v3
legacy Troubleshooting
Issue When configuring reCAPTCHA v3 and testing it on the "Forgot Password" page, the following error message is reported: "ERROR for site owner: Invalid site key". Environment Liferay DXP 7.2+ Resolution Liferay...
Title is not replaced when importing fragment
legacy Troubleshooting
Issue When renaming a fragment that has been previously imported into the environment in a collection and subsequently importing the same collection again, the system indicates a successful import. However, upon...
Data migration by virtual instance
legacy
Issue we'd like to manage a gradual migration from DXP 7.0 to DXP 7.3 Is it possible to define a database per instance on DXP 7.3? Is it possible to migrate data per instance from DXP 7.0 to 7.3 knowing that the data for...
Error: Only known users are allowed to sign in using OpenID Connect.
legacy Troubleshooting
Issue You might encounter an error when using OpenID Connect, and users who are not yet been registered to Liferay are unable to login as they are identified as strangers. The error appears as the...
Images displayed in a fragment lose resolution
legacy Troubleshooting
Issue An image selected in a fragment loses resolution and is displayed with lower quality. Environment Quarterly Release 2023.q3 Resolution The image resolution is adapted to the resolutions defined in Adaptive...
Unable to select organization in segment property
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Add an organization. 3. Add a segment. 4. Add an organization property. 5. Select the organization. Expected result: User should be able to select the...
After migrating to DBStore, how to check it was (entirely) successful
legacy How To
Issue We are in the process of migrating documents and media from our file-system based store to the database (DBStore) How to find out if all active documents and media are migrated to the database? Is there a way to do a...
The field should save the previous selection
legacy Troubleshooting
Issue Comma in Values of Select from List in Structures Steps: Create a structure with a Select from List. Export it to JSON. Change the value of Select from List to comma-separated words in the JSON file. Import...
Uploaded documents are available for all sites using different virtual hosts
legacy
Issue Create two sites Set a different virtual host for each site e.g. testsite.local, testsite2.local Upload a document into Documents and Media on your second site See that the uploaded file is available when...
How can I disable web content history?
legacy How To
Issue We would like to have only one version of our web contents so we want to to disable the web content history/versioning. Environment Liferay DXP 7.4 + Resolution Edit the Journal Article Maximum Version Count...
Screen name must not be duplicate but is already used by user SAML Error
legacy Troubleshooting
Issue Some users can't log into Liferay via SAML when Liferay acts as Service Provider. There's an error in the logs about a duplicate screen name: 2023-11-30 18:04:53.521 ERROR...
Remote Publish is Failed After Upgrading JBoss EAP 7.0 to 7.4.13
legacy Troubleshooting
Issue The remote publish always failed after upgrading JBoss EAP 7.0 to 7.4.13. In the Staging server, the following error occur: ERROR [liferay/background_task-1][StagingServiceHttp:327]...
Stack overflow and org.apache.catalina.core.ApplicationDispatcher.invoke Servlet.service() for servlet [Friendly URL Servlet - Public] threw exception
legacy Troubleshooting
Issue There is a stack overflow error together with the error org.apache.catalina.core.ApplicationDispatcher.invoke Servlet.service() for servlet [Friendly URL Servlet - Public] threw exception Environment Liferay...
How to disable the blue redirection box
legacy How To
Issue Navigate to the home page and change the URL http://localhost:8080/en/web/guest to http://localhost:8080/en-au/web/guest or http://localhost:8080/en-gb/web/guest and hit the URLs, the blue pop-up appears on the...
Unable to see Multiple options for web content
legacy How To
Issue Trying to change the web content to multiple languages but users are unable to see multiple options for web content. Environment Liferay DXP 7.4 [all versions] Resolution There are the following steps to add...
Dropdown always opens upward
legacy Troubleshooting
Issue Select input dropdown opens upward in the system settings Steps to reproduce: Navigate to a settings page with a select input (For example, Control Panel > System Settings > Search > Category Facet Field)...
Unique constraint violation makes it impossible to change page configuration
legacy Troubleshooting
Issue The attempted efforts to modify the configuration of a page don't work. There are errors in the log about a unique constraint violation for index IX_C753170C; ERROR [default...
Possibility to change Friendly URL automatically generated in Objects
legacy
Issue The official Liferay documentation comments that when creating an object, displayed through a Display Page Template, an automatic URL is generated with the following syntax: "{domain}/l/objectEntryId" I would...