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Advanced Tab in the Monitoring section on the Cloud Console is not showing up
legacy Troubleshooting
Issue The Advanced Tab does not appear in the Monitoring section on the Cloud Console Environment Liferay Cloud - PaaS   Resolution...
JS file caching
legacy
Issue How to enable the cache for the JS file? On each page refresh, all default JS is getting called, impacting site performance. Environment Liferay Paas Liferay Quarterly Release Resolution While refreshing the...
Blank screen when downloading a folder as a zip file from the document library, when the title contains special characters
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When trying to download a folder containing...
How apply changes to Tomcat's server.xml file in Liferay PaaS
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I need to make some changes in Tomcat's server.xml...
How to resolve a Jenkins "Failed to rotate logs" error when executing the Project Build Discarder
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue In our -infra service's CI logging, we are seeing frequent...
Ext module is not deployed with the cloud deployment process
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The modules_ext style projects in workspace will...
Performance issue: Liferay service getting restarted frequently
legacy Troubleshooting
Issue Liferay service gets restarted frequently [every day or so], and status logs show readiness and liveness probes failing and causing the service to restart. Environment liferay-dxp:7.2-4.0.3 Resolution There...
Not able to download the logs of more than 10000 lines
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How to download more logs as the default "Download...
How to generate the crt and key of a certificate on base64 for a custom domain on Liferay PaaS?
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue As stated on this documentation you'll need to add both the...
High Priority Issue Checklist
legacy Troubleshooting
This article provides a brief checklist of items to run through when your server is frozen, or goes down entirely. Collecting this information before opening a support ticket is a...
Large files (20MB+) on Git repository become corrupted when deploying to Cloud
legacy Troubleshooting
, knowledgeArticleType: troubleshooting, legacy: true, name: Large files (20MB+) on Git repository become corrupted when deploying to Cloud, showDisclaimerMessage: true, sourceTeam: Support,...
Integrate Jenkins (CI Service) with Azure DevOps
legacy
, knowledgeArticleType: reference, legacy: true, name: Integrate Jenkins (CI Service) with Azure DevOps, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 73181, title:...
Liferay Cloud Activation Key Expiration Warning (12/18/20)
legacy Troubleshooting
, knowledgeArticleType: troubleshooting, legacy: true, name: Liferay Cloud Activation Key Expiration Warning (12/18/20), showDisclaimerMessage: true, sourceTeam: Support, ticketNumber:...
Building and Deploying using the Liferay Cloud CLI
legacy How To
, knowledgeArticleType: howTo, legacy: true, name: Building and Deploying using the Liferay Cloud CLI, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title: DXPクラウドCLIを使用したビルドとデプロイ
Changing the name of an existing environment
legacy
, knowledgeArticleType: reference, legacy: true, name: Changing the name of an existing environment, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 30664, title: 既存の環境の名前を変更する
To be able to access Liferay PaaS portal Database through DB client
legacy
, knowledgeArticleType: howTo, legacy: true, name: To be able to access Liferay PaaS portal Database through DB client, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 23085, title: DB...
Designing and Displaying Reusable Navigation Menus
How To
Introduction This recipe guides you through the basic steps to build a multi-step form. Prerequisites Liferay DXP environment An object definition with fields A user who has access and control to create and manage objects,...
The "Menu Display" text appears in the Navigation Menu widget
Troubleshooting
Issue After a failed login attempt, the navigation menu's display text appears above the menu itself. Steps to reproduce: Create a site. Create a login page and deploy the sign-in widget. Create a navigation...
"Could not resolve value from secret references" error deploying build in PaaS
Troubleshooting
Issue When deploying a build in my Liferay Cloud PaaS environment, the build process fails and returns the following error message: Some error has happened during the build. Try again. [{"message":"Could not...
How can I disable the Commerce Wish List creation
How To
Issue I have an issue with the commerce wish list table in the database. The table has lots of entries and it is growing more, even though we do not use the wish list feature. I would like to remove these entries and...