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Staging Object Entries
legacy
Issue I would like to enable Staging for my Object Entries Environment Quarterly Releases Resolution This feature is not yet available in Liferay, however, it is already on the roadmap You may view the...
Modified date not match the author of a web content, document or any other asset.
legacy
Issue The author displayed for content/documents is inconsistent when modifications are made by users other than the original author. When a user edits and publishes the content, the displayed author is...
Is it possible to create Style Books directly from a Client Extension?
legacy
Issue Is it possible to create Style Books directly from a Client Extension? Environment DXP Quarterly Release 2024.Q4.0 Resolution Client Extensions can be created to modify the Liferay backend elements, like the...
Using Required for system configurations.
legacy Troubleshooting
Issue We would like to add required = true configuration to our system configuration. Upon requesting the data through a groovy script the string returns empty when required = true is set. Environment DXP 7.4+...
Email Settings not resetting completely from Instance Settings
legacy Troubleshooting
Issue If a user wants to reset Mail Settings from Instance Settings, it is not resetting completely Environment SaaS Resolution Open a Help Center ticket to have Support manage the environment Additional...
How to preserve the structureId and formId during export/import to avoid mismatches between environments?
legacy Troubleshooting
Issue When we export/import web content articles and forms, their IDs sometimes change.  How to preserve the structureId and formId during export/import to avoid mismatches between environments? Environment...
I can select a Display Date in the past for a Web Content
legacy How To
Issue After creating a Web Content, when I go to the Properties tab > Schedule section, I can select a Display Date in the past. No error message appears when I save the Web Content with a past Display Date....
Defining Permissions for Object Entries
legacy
Issue The creator/owner of an object entry (or any other data type) has full permissions to manage that entry (update, delete, view). I would like to give Object Admins the possibility to define/restrict...
Handling an excess number of User Notifications
legacy Troubleshooting
Issue As my Liferay system sends out User Notifications over time, the UserNotificationEvent table accumulates many records quickly. I would like to schedule the cleanup of old User Notifications, so that the...
If Form entries are saved into an Object, email notification about Form submission is not sent
legacy Troubleshooting
Issue We have created an Object and a Form. We save Form entries into the Object. When a Guest user submits the form, the notification is not sent out. We are getting the following error in the logs: ERROR...
How to Determine if JUnit is installed on Liferay Cloud
legacy How To
Issue How to determine if JUnit is installed on Liferay Cloud? How do users install JUnit on Liferay Cloud and integrate it with Jenkins? Environment Liferay Cloud Resolution JUnit is pre-installed on Liferay...
Tomcat's vulnerability CVE-2023-44487
legacy
Issue Is DXP 7.4 affected by Tomcat's Rapid Reset CVE-2023-44487? Environment Liferay DXP 7.4 Resolution If user is not using Tomcat with DXP, then it is not affected by “Tomcat's Rapid Reset CVE-2023-44487”. If...
Upgrading the theme: Can't find stylesheet to import errors
legacy Troubleshooting
Issue How many ways to build and upgrade the theme? Environment Liferay DXP [all version] Resolution There are three ways of upgrading the theme: 1. Client Extension  2. Gulp 3. Gradle If the user is updating to a...
DuplicateFileEntryException on Virtual Instance Startup
legacy Troubleshooting
Issue A `DuplicateFileEntryException` error occurs when starting a clustered DXP instance after a virtual instance is created, even if the file already exists in the Document Library. The error, seen in the...
Multilingual PDF search indexing fails with web content
legacy
Issue Why does the main document entry contain only the metadata and not the content of PDFs? Is it possible to add the content of PDFs along with the metadata of PDFs in the main document entry? Steps to...
Vulnerabilities reported in classes generated by Liferay Service Builder
legacy Troubleshooting
Issue While performing security scans, there are vulnerabilities found in custom classes that are generated by Liferay Service Builder. Environment Liferay DXP 7.4 Resolution Sometimes, these warnings are...
Updates are not visible without a page refresh
legacy Troubleshooting
Issue After editing and publishing a fragment or page, the changes are not immediately visible, but a similar behavior could be reproduced in other ways. A manual page refresh is required to see the...
How to change the generated OTP from alphanumeric to numeric in multi-factor authentication?
legacy How To
NOTE: The following resolution requires customization and should only be implemented at the discretion of your team. Liferay Support will not be able to assist with designing or implementing customizations. Issue...
Why doesn't the database's "userId_" update within the PLOEntry table with the ID of the last user to edit?
legacy
Issue We've found that when updating any Liferay Language Override key-value, the PLOEntry table within the database is not being updated with the ID of the last user to edit. It is our understanding that the table...
Vulnerability CVE-2024-52046 in Liferay DXP
legacy How To
Issue Is Liferay vulnerable to the vulnerability described in CVE-2024-52046? Environment Liferay DXP 7.3 and above Resolution Liferay uses the affected Apache Mina library (`mina-core`) only in LDAP-related code. If...
'Error: Please enter content with valid content size no larger than 1 MB' when using Liferay Forms
legacy Troubleshooting
Issue When I am saving a form with a large amount of data, I get the following error:  Error: Please enter content with valid content size no larger than 1 MB. Environment Liferay Quarterly Releases Resolution...
How to change the URL of the Site Logo
legacy How To
Issue How can I change the logo link to redirect to a URL different than the home page?  Environment Liferay Quarterly Release Resolution By default, the logo links to /web/site-friendly-url (Site Display URL),...
Does upgrade touch the doclib?
legacy
Issue We are preparing the upgrade from a Liferay 7.3 FP2 to a Liferay 7.4 2024.Q1 and we are trying to prepare a rollback system if something goes wrong and we need go reinstall the 7.3. My question is about the document...
Browser Back Button Issue with Multiple Asset Publishers
legacy Troubleshooting
Issue When a page contains multiple Asset Publishers, the browser's back button may not work as expected. Clicking the back button may require multiple clicks to return to the previous page. Environment Liferay DXP...
When using a form, the email notification does not send the value selected from the dropdown menu
legacy Troubleshooting
Issue When using a configured form with "Object" as the storage with Picklist in use, the email notification that populates after each submission is not displaying the correct values from when the form was submitted....
How to configure X-Pack secured search service liveness/readiness probes with authentication in Paas
legacy Troubleshooting
Issue We tried to configure in our PAAS environnement the Elasticsearch X-Pack feature. When we follow this article and enable X-Pack feature in dev server (with environment variable), the ElasticSearch endpoint used for...
Localizing Object Definitions.
legacy Troubleshooting
Issue We do not find where is the feature to get objects localization. Based on following documentation...
Same timestamp parameter value for the document URL is being shown for multiple requests
legacy
Issue Multiple requests show the same timestamp value ('t') in the document URL. Environment Liferay DXP 7.1+ Resolution The t parameter in the URL represents a timestamp, the t parameter in Liferay URLs serves as...
java.sql.BatchUpdateException: data exception: string data, right truncation from long client extension service names
legacy Troubleshooting
Issue When deploying a client extension, you may encounter an error, that can be traced to a BatchUpdateException, such as the following: Caused by: java.sql.BatchUpdateException: data exception: string data, right...
SAML Authentication Error: "This message decoder only supports the HTTP POST method
legacy Troubleshooting
Issue The following SAML errors appear in the Liferay logs: ERROR [http-nio-8080-exec-5][BaseSamlStrutsAction:53] org.opensaml.messaging.decoder.MessageDecodingException: This message decoder only supports the...
The assignments are missing between roles and user groups when transfer from one enviornment to another
legacy Troubleshooting
Issue The export/import of UserGroups and Roles does not contain the assignments between roles and user groups. So when 'transporting' the user groups and roles from one stage (or backup) to another stage (new...
In SAML setup user is not getting login in the SP and receiving warning on the UI
legacy Troubleshooting
Issue After setting up the SAML process, the user tries to log in receiving the warning below and not being logged in. Environment Liferay 2023.Q4.0 Resolution If users are setting up an identity provider as...
After Enabling Publications, Some Notifications are Listed as "Deleted" in the UI
legacy Troubleshooting
Issue When Publication is enabled, some notifications are unexpectedly displayed as "deleted" in the Notifications UI, even though the related workflow tasks and assets are still present and accessible....
Web Content Display scope site selector
legacy How To
Issue I cannot select content from other site different than Global and the current one. Environment Liferay 7.3, 7.4, Quarterly Releases Resolution The observed behaviour is the expected one: there is no...
Portlet 3.0 Control Panel Apps cause unexpected errors
legacy Troubleshooting
Issue Following the deployment of a Portlet 3.0 Control Panel App, other areas of the control panel are experiencing malfunctions. For instance, the My Sites selector is not responding, and in version 7.3, the Global...
Use of the same ElasticSearch infrastructure for several Liferay DXP versions
legacy
Issue I would like to use the same ElasticSearch installation for different versions of Liferay DXP such as 7.3, 7.4, and 2024.Q3. Environment Quarterly Releases: 2024.Q3, 2024.Q2, 2024.Q1, 2023.Q4, 2023.Q3 Liferay...
Regular users with specific roles cannot access the configuration of the widget Search Insights
Troubleshooting
Issue Given a user with a custom role with permissions to access the configuration of Search Insights, she cannot access this configuration. Environment Quarterly Releases: 2024.Q3, 2024.Q2, 2024.Q1, 2023.Q4, 2023.Q3...
Is it possible to offer both SAML and OIDC as SSO options?
legacy How To
Issue Both SAML and OpenID Connect(OIDC) can be configured on the same Liferay instance. However, the option to authenticate using OIDC is missing whenever SAML is enabled. Is it possible for a user to select either SSO...
"assetURL" not redirecting to the desired 'Product Detail' page
legacy Troubleshooting
Issue The issue regarding the POST /v1.0/suggestions API. Specifically, when using the API, the page does not redirect to the desired 'Product Detail' page, whereas the same functionality works correctly via the UI....
Failed upgrade process for module com.liferay.portal.workflow.kaleo.service: Unable to convert XML to JSON
legacy Troubleshooting
Issue We are currently upgrading our DXP 7.4 u92 DB to 2024.Q1.12 We configured things for DB upgrade based on...
When Javascript SPA is turned off, it's not possible to save form instance
legacy Troubleshooting
Issue When the portal property javascript.single.page.application.enabled is set to false, form entries cannot be saved or published.  Environment Liferay DXP 7.4 Resolution This behavior is solved in DXP 7.4...
Filter by Status options not present in Management Bar for Web Content administration
legacy Troubleshooting
Issue When going to the Web Content administration and trying to filter by status, there's no such options in the Filter dropdown. Environment Liferay DXP 7.4 Quarterly Release 2023.Q3, 2023.Q4, 2024.Q1 Resolution...
PHP in Liferay modules
legacy
Issue Is PHP used to design the modules in Liferay DXP 7.4? Environment Liferay DXP 7.0+ Resolution The PHP portlets are no longer supported in Liferay DXP. The new runtime won't support deploying portlets...
Pop-up link in Web Content Articles does not work for Q4.3 release.
legacy Troubleshooting
Issue Pop-up links added to a Web Content Article create a new window. Environment 2023 Q4.3 Resolution This is due to the link being sanitized by Antisamy and erasing the pop-up configuration.  Request a Hotfix...
Category facet: unable to select vocabularies
legacy Troubleshooting
Issue I would like to filter by site vocabularies when using the Category Facet but I cannot see the vocabularies from other sites. Environment Liferay DXP 7.4+ Resolution Set System Settings → Search → Category...
Unable to generate friendly url for blogs
legacy
Issue When trying to generate a friendly URL for blogs, to eliminate the lengthy URLs. Followed the  steps mentioned in this document: Friendly URLs  Expected behavior: The URL should be shortened after following...
I would like to audit the download of documents from the Documents and Media Library
Issue I would like to ask about the possibility of auditing the download of documents from the Documents and Media Library. Environment Liferay DXP 7.4 Quarterly Release Resolution Currently, Liferay does not offer an...
Getting session ID from groovy script embedded in a workflow definition
legacy Troubleshooting
Issue I have an SEO requirement to track some information for my website. To that end I have inserted a groovy script in a workflow, which gets the user session, but it returns a null session ID. Steps to reproduce: 1....
How to resolve duplicate Anonymous Users
legacy Troubleshooting
Issue My upgrade failed with the following error: failed upgrade process for module com.liferay.user.associated.data.web com.liferay.portal.kernel.upgrade.UpgradeException:...
Large number of records on the SamlSpSession table
legacy Troubleshooting
Issue There are a large number of records on the SamlSpSession table, which is causing issues with my upgrade. Environment Portal 6.2 DXP 7.2 All DXP versions Resolution Extra records can be removed using the...
Email are not sent from Liferay when Office365 is used as the server
legacy Troubleshooting
Issue Emails are not sent out from Liferay In the log, we see the following error: liferay[liferay-7] [dxp] ERROR [liferay/mail-6][MailEngine:74] Unable to send message: 535 5.7.139 Authentication unsuccessful, the...
Restricting impersonation to allow only a single users impersonation at a time
legacy
Issue An Impersonator should be able to impersonate only one user at a time. Currently, Liferay supports multiple users to be impersonated, at the same time in the same browser. We tried to find any properties which...
Content creators should able to change the permissions of multiple content at the same time
legacy
Issue As a Content Creator, I want to be able to change the Web Content permissions as a bulk action. So that I’m able to change the permissions of several content at the same time. Environment Liferay DXP [all...
Is there a way to bypass CAPTCHA without having to disable it?
legacy How To
Issue We will do some Automation tests in our QA environment and would like to know if it is possible to bypass CAPTCHA using configuration settings without having to disable it. Environment Liferay DXP 7.4...
Sidecar Elasticsearch process is aborted
legacy Troubleshooting
Issue Unable to restart the Liferay application server even after clearing temporary directories and 'An unexpected system error occurred' is showing on the UI. Following error appears in the log file:...
ConnectionPoolTimeoutException: Timeout waiting for connection from pool when full reindex
legacy Troubleshooting
Issue As an Admin, users want to be able to decide if they want to cache extracted text when indexing so that if they are doing re-indexing they can disable this cache. In 7.4, there is an HTTP request call to S3...
Liferay 6.2 EE 173 and CVE-2024-25145
legacy
Issue We have found the following article CVE-2024-25145 Stored XSS with search results if highlighting is disabled, however it does not specify whether Liferay 6.2 EE 173 is affected or not. Environment Liferay 6.2 EE...
Specific pages show the message "No theme found for specified theme id custom_WAR_customtheme. Returning the default theme." in logs
legacy
Issue The following warning message appears in logs: [http-nio-8080-exec-13][ThemeLocalServiceImpl:220] No theme found for specified theme id custom_WAR_customtheme. Returning the default theme. Environment Liferay...
Multiple Open Orders for an Account
legacy Troubleshooting
Issue Multiple orders are being created for an account. Multiple orders should not be in the open status if they are placed from the same account or have the same order ID. The cart should be updated with the...
Quarterly Release Error: [ComboServlet:389] Skip /o/frontend-js-jquery-web/jquery/boostrap.bundle.min.js
legacy Troubleshooting
Issue After upgrading/downloading the latest Quarterly Releases, upon startup the following error is populated: [ComboServlet:389] Skip /o/frontend-js-jquery-web/jquery/bootstrap.bundle.min.js.  This error populates...