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aui-io-request throws io ... is not a function
legacy Troubleshooting
Issue When using a code similar to the below: AUI().use('aui-io-request', function(A){} The browser's console will throw this error: Uncaught TypeError: "io.upload is not a function" Environment Liferay DXP 7.2...
How do I change the default permissions assigned automatically to guests and site members when creating a new document folder?
legacy How To
Issue By default, when from the control panel someone creates a folder inside the document library the default permission is that everyone can see the folder (Guest User) and also that site member has other permissions to...
Resolve the error "Load timeout for modules..."
legacy Troubleshooting
Issue I wanted to publish the comment to reply to a thread inside the category of the message board but it failed when my internet connection was slow. I also observed an error "Load timeout for modules..." in the...
When saving configurations, only the information in the current page/tab will be saved
legacy
Issue When editing configurations on a different page/tab, only the information in that current page/tab will be saved. For example: Access to edit a User and add some middle name. Move to another tab, such as...
Important pointers and configurations for the scheduled web content
legacy Troubleshooting
Issue The web content is not published based on the scheduled date and time.  Concern about the behavior to check how it works Steps to reproduce: Started the DXP 7.0 vanilla bundle Create new web content by...
Can I use JDK 11 for compiling Liferay DXP Projects?
legacy
Issue The Compatibility Matrix for versions 7.0 until 7.3 under the heading JDK mentions Java 11 but says: "JDK Certification is for runtime only. JDK 8 is required to build or compile Liferay DXP Projects" For 7.4...
Why my custom theme is longer applied to web contents when editing or previewing them on Liferay DXP?
legacy
Issue On Portal 6.2, my custom theme was applied to web contents, even when editing or previewing them: why is this no longer working on Liferay DXP 7.0+? Environment Liferay DXP 7.0+ Resolution On Liferay DXP,...
Basic setup and tools to debug Elasticsearch queries
legacy How To
This article is a basic guide on how to view the queries Liferay produces and provide ways that developers can understand the results retrieved from Elasticsearch. These recommendations assume you are working in a...
What happened to the taglib on 7.1?
legacy How To
Issue Using the <liferay-ui:calendar /> taglib on 7.1 will no longer work as it used to do on Portal 6.2 or Liferay DXP 7.0 Environment Liferay DXP 7.1+ Resolution <liferay-ui:calendar /> was deprecated as of...
Resolving Inaccuracies and Discrepancies in Search Results
legacy Troubleshooting
Issue Search results are providing information that should not be made available to the user performing the search such as: The total count of search results is inconsistent with the actual number of results displayed...
Dynamic including and importing Javascript files
legacy
Issue What are the differences in the usage of javascript.barebone.files and javascript.everything.files across Liferay versions? Environment Liferay DXP 7.0+ Resolution Importing Javascript files in Liferay 7.0...
Staging History deleted after a few days
legacy Troubleshooting
Issue After a few days, past Staging publication records disappear from the history list located in Site Administration > Publishing > Staging  Environment DXP 7.2, DXP 7.1, DXP 7.0 Resolution By default, Liferay is...
After upgrading to Liferay DXP 7.X, Searches are not returning any results
legacy Troubleshooting
Issue After upgrading to Liferay DXP, we are not able to perform successful searches. For example, when searching for Web Content articles that exist, no results are returned Environment Liferay DXP...
Documents and Images Missing After Restoring Backup to PaaS
legacy How To
Issue After restoring a database and document library backup to a Liferay Cloud PaaS environment, the documents and images are missing. Environment Liferay DXP. Liferay Cloud PaaS Google Cloud Storage...
Unable to Save Object Definition After Deleting a Fragment
legacy Troubleshooting
Issue Unable to save an Object definition after deleting a fragment from a Content Page. Reproducing Steps: 1. Create an object definition with one field. 2. Add an object entry for this object definition....
Unable to Create Module for Liferay DXP 2025.Q1.0+ using Liferay Developer Studio 3.10.2
legacy Troubleshooting
Issue Unable to create module for Liferay Product version 2025.Q1.0 or later using Liferay Developer Studio 3.10.2. Building the JAR file after copying the modules from a lower environment and pasting into...
Custom Pagination Override Not Working on WebLogic
legacy Troubleshooting
Issue Custom JSP (Custom JSP Bag) that overrides Liferay's pagination mechanism to display English numerals is not working as expected on WebLogic Server. The numerals are displayed in the regional...
Builds not deploying to dev environment
legacy Troubleshooting
Issue Jenkins builds are successfully created, but deployments to the dev environment do not start after clicking "Deploy Build". Direct deployments from Jenkins using LCP_CI_DEPLOY_BRANCH and...
Objects API PUT Calls Partially Update Resources Instead of Replacing Them
legacy Troubleshooting
Issue When using the Objects headless API, PUT commands for Objects are only overwriting fields included in the API call, rather than replacing the elements entirely. PUT calls should update every object...
What is causing large temp files to be created?
legacy Troubleshooting
Issue Some process is creating a large file in the Tomcat/temp directory. These files can be multiple gigabytes in size and grow over a short amount of time and eventually use all the disk space on the servers. ...
Define Configurable Variable to manage values across Liferay sites in Liferay pages
legacy How To
Issue How variables to be used across the site, primarily for Fragments, to assign dynamic values that can be changed and propagated from a single place. Environment Liferay DXP 7.4 U4+ Liferay DXP Quarterly...
Receiving ClassNotFoundException:JspTagHandlerPool in traces
legacy Troubleshooting
Issue When starting the server, receiving the ClassNotFoundException:JspTagHandlerPool in the gowroot traces: Steps to reproduce: 1. Start the server by giving this command: ./catalina.sh glowroot run. 2. Now...
CAPTCHA is not refreshing in Sign-In popup on Sign-In page
legacy Troubleshooting
Issue CAPTCHA is not refreshing in the sign-in pop-up page. If the user is already on the sign-in page and opens the sign-in form from the pop-up, the CAPTCHA does not refresh properly in the pop-up. Steps to...
How can I change View permissions for all the contents of a Document Library folder?
legacy
Issue When I change the View permissions for a folder, the new permissions aren't reflected in the permissions window of any child folders or files within the parent folder. How can I change View permissions for...
Exceptions in the log when the Glowroot page times out
legacy Troubleshooting
Issue I see a lot of exceptions in the Glowroot logfile. It is caused by administrators accessing the glowroot page and leaving it open in a tab. Then the session times out and since the frontend tries to update the...
Authenticated users with no permission to access Control Panel can navigate to /control_panel/manage with the message: Please select a tool from the left menu.
legacy
Issue I have an issue with authenticated users who do not have privilege to access the Control Panel. A user with no specific role (Only User role), when navigating to /control_panel/manage gets redirected to a page...
Feature Flags are not enabled by Default
legacy Troubleshooting
Issue I have an issue with the feature flags: feature.flag.LPD-11131=true and feature.flag.LPD-35013=true I set both features in the portal-ext.properties file in 2025.q1.6-lts. However, after started the instance the...
Unable to migrate content from Dynamic Data Lists to Objects using the Data Migration Center
legacy Troubleshooting
Issue Unable to migrate content and data from Dynamic Data Lists through the Data Migration Center due to issues found during the process. Environment DXP 2023.Q4+ Portal GA102+ Resolution The...
Libraries/tools used to minify DXP code in build time
legacy
Issue What are the libraries/tools used to minify DXP code in build time (we are studying the possibility of using the same toolbox for our own developments). Environment Liferay DXP Resolution Liferay DXP uses...
How to grant access to Analytics Cloud members for members of a Liferay internal portal?
legacy How To
Issue Could you please guide me how to grant access to Analytics Cloud for internal members of our Liferay portal? Environment Analytics Cloud Resolution Generally speaking, the new users have to log in to...
Error Code 403 Forbidden: Timeout Issues when uploading/downloading Large Files to S3
legacy Troubleshooting
Issue Experiencing timeout and permission issues when uploading/downloading large files (in GBs) using Liferay's simple file system. ERROR [http-nio-0.0.0.0-8080-exec-41][PortletServlet:109] Unable to process...
Error in Logs When Accessing "OAuth 2 Administration" in Control Panel
legacy Troubleshooting
Issue When clicking on the "OAuth 2 Administration" option in the Control Panel, the following error is logged, and the UI displays an unresolved Velocity variable (${processor.processMax()}): Unable to execute...
Workflows are missing from Applications → Process Builder
legacy Troubleshooting
Issue Some workflows are missing from Applications → Process Builder. I have publications enabled in my environment, and I have edited workflows from withing the publications. Environment Quarterly Releases...
Re-enabling Basic Authentication when Unable to Access the DXP Control Panel
legacy How To
Issue My Basic Authentication was disabled at the Instance Level, and now I am unable to access the DXP Portal because of it. How do I re-enable Basic Authentication without logging in?   Environment Quarterly...
Is it possible to integrate a Liferay site content with external platforms like SharePoint?
legacy
Issue Is it possible to integrate a Liferay site content with external platforms like SharePoint, beyond .LAR file exports? Environment Liferay 7.4+ Resolution Liferay sites are exported and shared as .LAR files. These...
Web Content Not Visible in Related Asset Window
legacy Troubleshooting
Issue The user is unable to tag web content to another web content as a related asset with a DB2 database. Steps to reproduce: 1. Navigate to the web content section. 2. Select a basic web content item and create...
Cross-Site Scripting: Reflected
legacy
Issue A Cross-Site Scripting (XSS) vulnerability was detected in the web application. Cross-Site Scripting occurs when dynamically generated web pages display user input, such as login information, that is not...
Callback URL of OAuth2 application created via client extension resets after server restart
legacy
Issue After restarting the server, the callback URL for OAuth2 applications created via client extensions, gets reset to the default @protocol@://localhost@port-with-colon@/o/oauth2/redirect, instead of the...
How to change class name of copied Fragment from the default name + "copy"
legacy
Issue When duplicating a fragment and adding it a new name, is it possible to change the create css class as well? The created class has the original's fragent's name + "copy" Example: myFragment, gets copied and...
Getting out of memory error and receiving DelayedCachedOutputStreamCleaner
legacy Troubleshooting
Issue Receiving of out-of-memory error and the below thread in the thread dumps: DelayedCachedOutputStreamCleaner" #3359 java.lang.Thread.State: TIMED_WAITING at java.lang.Object.wait0(Native Method) - waiting on...