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In the UI, Sitemap section is not visible under the SEO tab on the individual page settings and sitemap.xml is not generating
legacy Troubleshooting
Issue Sitemap.xml is not generating properly. When hitting the portal URL [https://xxx.com/en/sitemap.xml], it displays an empty sitemap that shows the sitemap header only. The sitemap section [Menu -> Site Builder...
Enable word limit in web content text field
legacy
Issue How to restrict user with a word limit in web content text field? Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution As this can be an important feature, the feature request is already...
Enable Automatic Page Fragment Propagation
legacy Troubleshooting
Issue Fragment Changes don't get reflected on page after editing Environment Liferay DXP 7.2 Liferay DXP 7.3 Resolution Follow these steps to enable automatic Page Fragment propagation: Navigate to Control Panel...
Service access policy changes for System_Default in Liferay 7.3
legacy How To
Issue After migrating the services from version 7.0 to the new version 7.3 the service access policy for System_Default has been changed. How it can be configured with version 7.3? Environment Liferay DXP 7.3...
Make Price Range Facet usable with multiple SKUs
legacy Troubleshooting
Issue Initialize a minium site Open Product Admin (Control Panel -> Commerce -> Products) Open "Brake Fluid" or any product with multiple skus Open the Skus page Edit a sku to hae a base price of $10 another to have a...
Form is not visible on page before publish to Remote Live
legacy
Issue When I add a Form to a page of a Staging site, I am unable to view the form until I publish my page to Live. Environment DXP 7.2 Fix Pack 8+ Resolution This is an intended behavior from changes made under...
AlloyEditor image toolbar no longer pops-up
legacy Troubleshooting
Issue 1) Start 7.2.x and login as Admin 2) Go to left Sidebar > Liferay DXP > Content and add a new Basic Web Content 3) Click in the content editor and then on the "+" button > select the Image icon and choose one...
Multiple rich text fields assign the same default value
legacy Troubleshooting
Issue If several 'Rich Text' components are included in a form and assigning a different default value to each of them, then while saving, it assigns the same value to all the fields. Steps to reproduce: Start a...
Avoid the categories conversion of the Web Content types during the upgrade to 7.0
legacy How To
Description Previous to 7.0, you were able to classify the web content with a type. The types could be specified in the portal-ext.properties, being the next the default types list: # # Set the list of article types....
Which is the correct place for Liferay to automatically display an error message ?
legacy
Issue The error message that appears in a widget whenever the user wants to launch an error, sometimes the message appears at the bottom of the page and others at the top. For example, the same portlet twice in a...
Configuring Liferay with Wildfly
legacy How To
Issue Detailed steps to Install Liferay DXP on Wildfly Environment Liferay DXP 7.2+ JDK 1.8 Note: For the Wildfly version check for the Liferay compatibility matrix of 7.2 and 7.3 Resolution Download the below files...
Analytics scripts added to a site is displayed on a page
legacy Troubleshooting
Issue When I add analytics scripts in Site Settings, I see that the script is displayed at the top of the page and is not properly added to the site. Environment Liferay DXP 7.0+ Resolution This behavior is reported and...
Requirement of blog multi-lingual functionality
legacy
Issue Why isn't the blog multi-lingual where many other asset types are? Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution Currently, blogs are not multi-lingual (localized) in Liferay. For...
Liferay Portal stops working after changing the theme to Minium or Speedwell
legacy Troubleshooting
Issue When I changed the Current Theme in the Public Pages settings to Minium, Freemarker errors are thrown and Liferay Portal immediately stops working: ERROR [default task-16][runtime:59] Error executing...
Hidden fields have their values saved with the Form entry
legacy Troubleshooting
Issue If a form has a hidden field with a pre-defined or an entered value, it saves that value to an entry when it is submitted. The hidden field should not save any value, it should be left blank. Environment...
'Portlet is temporarily unavailable' error for Sharepoint Connection
legacy Troubleshooting
Issue A day or two after successfully configuring a Sharepoint Connection, I now see a "Portlet is temporarily unavailable" error in the UI and the following error in the Liferay logs when attempting to open the...
Error when a file in Sharepoint repository contains special character in title
legacy Troubleshooting
Issue If a Sharepoint repository contains a file with a special character in its title (ex: 'File#s.docx'), opening the Sharepoint repository in the Documents and Media portlet leads to a blank page with the following...
Native authentication in existing ES setup
legacy
Issue How to set up a native authentication feature for the existing elastic search setup? Environment Elasticsearch 2.x Elasticsearch 5.x Resolution The Native user authentication comes when there is a...
Unable to perform any document & media related task post updating Upload Request Size field under system settings.
legacy Troubleshooting
Issue Post updating the upload request size field under system settings user is unable to perform any document & media-related task like uploading files, creating the folder, etc. with the below warning in the server...
Combining Assets from All Segments in Asset Publisher when using Collections
legacy How To
Issue UserA is in our "Accounting" segment and our "HR" segment. Within an Asset Publisher, is there a way to see content from both on DXP 7.2 or DXP 7.3? Environment DXP 7.2 DXP 7.3 Resolution There is a new...
CPFriendlyURLEntryImpl error after upgrading to Commerce 2.1.2
legacy Troubleshooting
Issue After upgrading Liferay Commerce to version 2.1.2, the following error is thrown in the Liferay log: ERROR [default task-14][BasePersistenceImpl:440] Caught unexpected exception...
Externalize Session Management
legacy
Issue  The session details should be stored in a centralized server so that it is shared with all the available nodes. Environment Liferay Portal 6.2 Resolution This is a specific business requirement that falls beyond...
Disable Admin password reset email notifications
legacy
Issue The user should not receive the email notification for the password change. Environment Liferay DXP 7.0 Resolution The requirement is not available out of the box in Liferay. If you want to achieve this...
How to remove the + button from Document and Media
legacy How To
Issue How can the + button be removed from the Document and Media Portlet Environment Liferay DXP 7.0 Resolution To remove the + button from Document & Media Portlet, please follow the below steps: a) Navigate to the...
Navigation menu problem to drag and reorganize pages
legacy Troubleshooting
Issue When a navigation menu containing many pages is created, the user may have difficulty reordering and changing the page level. In addition, when the user tries to drag a page, the scroll enters in a loop and...
Leverage browser caching in Liferay
legacy
Issue Leverage browser caching in Liferay Environment Liferay Portal 6.2 Resolution The query is regarding the SEO implementation and falls beyond the scope of Liferay support. Additional Information Article: Leverage...
IKEv1 IPSec VPN Deprecation
legacy
Introduction A group of researchers has found vulnerabilities in implementations of the Internet Key Exchange version 1 (IKEv1) protocol in firewalls and other networking applications...
Restricting the search result
legacy
Issue After uploading a video with extension mp4 and web content, with the same name. Now when searching with the name, the results show both the mp4 video and the web content. However, it should show only Web content...
"Submit for Publication" button is inactive after a workflow task is rejected
legacy How To
Issue Using the Single Approver Workflow, if a content reviewer rejects the submission, we cannot resubmit after editing it, because the "Submit for Publication" button is inactive and cannot be clicked....
Unable to configure the Web Content custom template key value in place of autogenerated template key
legacy Troubleshooting
Issue Unable to configure the Web Content custom template key value in place of autogenerated template key. Environment Liferay 7.3 Resolution For Web Content, toggle the setting in Control Panel - System Settings -...
SSLHandshakeException handshake_failure after updating Liferay Workspace
legacy Troubleshooting
Issue SSLHandshakeException handshake_failure is thrown after updating the Liferay Workspace version, as shown below: javax.net.ssl.SSLHandshakeException: Received fatal alert: handshake_failure at...
"Error on rename of" tables during upgrade when using Windows 10 and MySQL
legacy Troubleshooting
Issue When performing a Liferay upgrade, the process stops and you find the following error in the log: 2021-05-06 08:49:36.319 INFO [main][UpgradeProcess:115] Failed upgrade process...
Unable to add new web content folder when characters blacklist is empty
legacy Troubleshooting
Issue When the Characters Blacklist is empty in either of these locations: Control Panel>Configuration>Instance Settings>Web Content Control Panel>Configuration>System Settings>Web Content>Virtual Instance...
How to implement Accelerated Mobile Pages (AMP) in Liferay?
legacy
Issue How to implement Accelerated Mobile Pages (AMP) in Liferay?  Environment Liferay DXP 7.2 Resolution Accelerated Mobile Pages are not supported in Liferay as of now. However, there is already a feature request in...
Form Storage Adapter is not visible in the form storage type dropdown.
legacy Troubleshooting
Issue Post deploying the form storage adapter module it's not visible in the form storage type dropdown. Environment Liferay DXP 7.3 Resolution While creating form storage adapter "ddm.storage.adapter.type" value...
Using LMDD with Browser Mobile Emulators
legacy Troubleshooting
Issue I'm seeing that the LMDD does not always properly detect a mobile device if I'm using a browser mobile emulator.  In this example, the LMDD app was set up to display mobile device information using the Device...
Cleaning Data in Embedded Elasticsearch 7
legacy Troubleshooting
Issue When starting up Liferay DXP 7.3 with a clean database, I'm encountering a Red Health status for my embedded Elasticsearch server: 2021-04-08 18:27:44.067 ERROR [main][ElasticsearchEngineConfigurator:93] bundle...
Is it possible to modify only a single instance of a service?
legacy
Issue I have multiple instances running of the same service. Is it possible to deploy changes (different configuration or jar files) to just one of the containers instead of applying them to all instances?...
Content can not be updated: The MySQL server is running with the --read-only option
legacy Troubleshooting
Issue Any kind of update transactions do not work and users are not able to create/update web content, files, etc, in the portal. There are several errors in the Liferay Service's log about java.sql.SQLException: The...
How to change the logo for Application Menu?
legacy How To
Issue How to change the logo for Application Menu? Environment Liferay DXP 7.3 Resolution The logo for Application Menu can be changed according to the following steps. Stop the server. Place the new log...