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Issue After creating site-scoped object entries, they cannot be deleted. Though company-scoped entries are unaffected, site-scoped entries are remaining even after: A success message being displayed in the Object Overview UI. A 204 response in the control panel. How can I delete these...

Issue When creating Liferay PaaS Jenkins builds, you may experience CI/CD pipeline build failures with errors relating to unresolved Gradle dependencies. For example: > Task :modules:your-module-name:compileJava FAILED [Fatal Error] dependency.pom:1:44: Content is not allowed in prolog....

Issue What is the best way to add a new certificate for the Cacerts file to trust the response of a consumed API in Liferay Cloud (PaaS)? Environment Liferay DXP 7.4+ Resolution To ensure your security settings survive a reboot, the best approach is to move the certificates out of...

Issue When navigating our site, a ;jsessionid parameter is intermittently appended to the page URL. When this happens, portlets on the page fail to render, displaying a Portlet is temporarily unavailable error. This issue occurs when the session handling mechanism falls back to URL-based...

Issue When uploading a file in Documents and Media, a form refresh (e.g., by changing the Document Type or triggering a metadata validation error) causes the selected file to be cleared from the input field. Despite the file no longer being attached, the form can be submitted. This...

Issue When extending a system object, such as the User object, with a custom object field (e.g., customID), attempting to filter user accounts by this custom field using the headless API results in an error. The API call looks like this:...

Issue After following the documentation to set up Cross-Region Disaster Recovery in Liferay PaaS, the backups from the primary (production) environment are not visible in the secondary (disaster recovery) environment. The UI in the DR environment's Backup service does not show the tab or...

Issue When a web content article containing an embedded audio or video file is created and then re-opened for editing, or when switching between WYSIWYG and source view, extra empty paragraph tags are inserted adjacent to the audio and video players. Environment Liferay DXP 2025.Q1+...

Issue Liferay Commerce upgraded its internal reporting engine to JasperReports 7, utilizing a new XML schema with a Jackson-based parser that renders older Jasper 6 JRXML files incompatible. How can I upgrade custom Commerce order templates to the JasperReports 7 standard to make my...

Issue When using a headless REST API endpoint to access an Organization related to a custom object, a 404 NOT_FOUND error returns for non-administrator users. This behavior occurs even if the user account's assigned role has explicit View permissions configured for both the custom object...

Analytics Cloud APIs You can use headless APIs to interface with Analytics Cloud. Here are resources to help you understand and integrate these APIs to enhance your ability to manage content.

Exporting Data Various analytics data can be accessed through the sites dashboard and the individuals dashboard. Analytics data can also be fetched and exported using Analytics Cloud's APIs....

Resource Types and Structure Properties activeIndividualsCount (Number): Number of active individuals belonging to the account. dateCreated (Date): Date the account was created in the system. ...

Connecting Liferay DXP to Analytics Cloud Liferay DXP 2024.Q1+/Portal GA112+ Liferay DXP and Analytics Cloud connect via a secure, encrypted token. This token is generated by Analytics Cloud and...

Viewing the Analytics Dashboard After syncing data, Analytics Cloud automatically begins tracking site visitors and how they interact with your content. The following tools are available for...

Analytics Cloud Collecting analytics data is a crucial part of any business. Liferay offers an analytics tool that's integrated with DXP to provide useful information on who visits your site and...

A/B Tests Analytics A/B testing evaluates the effectiveness of content pages by testing a variant design against the control design (i.e., the original). This process involves creating a page...

Authentication An access token is necessary for making API calls to Liferay Analytics Cloud. Navigate to Settings → APIs to generate an access token. Choose the duration (e.g. 30 days, 6 months, 1...

Querying Data The root endpoint of Liferay Analytics Cloud is . You can get the list of all data types endpoints by requesting a GET to the above URL. Try with curl curl -i -L -H "Authorization:...

Getting Started Welcome to Liferay Analytics Cloud! Collecting analytics data is a crucial part of any business. There are many different tools out there but not all provide high value. It's not...