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This article is designed to help with troubleshooting Adaptive Media issues. Adaptive Media detects the device capabilities of the visitor and automatically delivers an appropriate scaled and optimized version of your stored media. Q1. "What happens if the adaptive media process gets...

Description If you are using JDK11, you may receive the following error: WARNING: An illegal reflective access operation has occurred WARNING: Illegal reflective access by com.liferay.petra.reflect.ReflectionUtil...

This reference article is for customers who design and troubleshoot their web pages using Liferay DXP's Adaptive Media functionality. Frequently, content creators inspect their web pages using tools built into their browser for various reasons. They want to see that all their web...

This article documents a known issue with the embedded Elasticsearch 6.5 Connector. Elasticsearch 6.5 is now the default embedded ES connector in DXP 7.1 after applying DXP 7.1 Fix Pack 5. It was discovered that after applying FP5, there is a startup error in platforms deployed on...

This article describes and provides links for: Our language / translation coverage documentation How to customize language keys / translations in your Liferay platform. How to contribute to languages outside of subscription coverage Resolution 1. Language Coverage For a description of...

Thank you for choosing an Enterprise Subscription to Liferay Digital Experience Platform 7.2. Liferay DXP 7.2 allows you to create and connect personalized digital experiences across web, mobile, and connected devices. Liferay Digital Experience Platform 7.2 provides a dynamic module...

The Liferay Help Center is our new site for all things related to our Liferay Customers. You’ll be able to find documentation for specific products, simpler navigation and so much more to enhance your experience with your Liferay subscription. You can access the Help Center by going to...

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Event/Use Case I downloaded the "Liferay Connector to SAML 2.0" from...

This article documents a known issue and also a workaround in the Adaptive Media functionality. Liferay DXP 7.1 uses Adaptative Media to manage thumbnails and previews. It was discovered that after applying Liferay DXP 7.1 Fix Pack 1, a &imagePreview=1 tag appears at the tail end of the...

This article shows basic configuration of how to setup Liferay to import users from an LDAP server through the graphical user interface. Resolution Please note that the Control Panel interface changes from Liferay Portal version to version. The exact steps for accessing the Control Panel...

When reordering pages, pages that use the "link to page" type will not be reordered. Resolution This issue is resolved by utlizing the following portal property: layout.first.pageable[link_to_layout]=true Additional Information LPS-49604 LPS-7985, content:...

On the Project Details page you can manage certain information related to your Liferay Subscription. This can be accessed in our Help Center by going to the Mega Menu > Project Details (you will find it on the right side of the menu). Environment Configuration The overview page will show...

By default, the Kaleo Forms EE plugin comes with the Kaleo Workflow Designer feature. This feature helps streamline the creation of workflow definitions and empower more users to create custom workflows. Inside the Kaleo Workflow Designer, there is one graphical view and this drag and...

Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these principles is the responsibility of the subscriber. This article documents a...

Searching is something that has always been a priority for our Subscribers. We wanted to make it efficient as well as a simple process. After logging into Help Center, you’ll find that there is a search bar front and center of the home page. Our goal is to provide our Subscribers with...

Workflow app comes with the Single Approver workflow out-of-the-box. You can tailor it to your liking and change how it works for you. Here is an example of how to adjust Single Approver workflow's notifications so that it only sends notifications to specific role groups. Resolution From...

For Best Practices on creating support tickets, please see HERE To access the ticketing home page, you will need to log into the Help Center. After doing so, there are two access points to get to the ticketing home page. On the far right side of the mega menu, there will be a link...

Issue Is connection to IdP-Systems supported? For example: connect by SSO with OAUTH/SAML? Is it possible to restrict access to the Liferay Analytics Cloud portal by IP address? So only users from our internal VPN could access Liferay Analytics Cloud’s portal. What steps have been taken...

Issue HTML code won't be interpreted in the body text of the form fields. Environment DXP 7.1 Resolution To change the size and style of the text you input, you can use the Alloy Editor that comes with Liferay., content:...

Issue After upgrading to Liferay DXP 7.4, the web content templates cannot list in the pop-up window when trying to add new web contents.  The error message is like below: ERROR [http-nio-8090-exec-2][LiferayMethodExceptionEventHandler:42] Unable to execute method processMax...