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Where are all Freemarker templates for the Site Navigation Menu located?
legacy
Issue Where are all Freemarker templates for the Site Navigation Menu located? Environment Liferay DXP 7.0+ Resolution The out of the box templates can be found at: 7.0:...
How to pass an array of categories to an embedded Asset Publisher?
legacy How To
Issue How to pass an array of categories to an embedded Asset Publisher? Environment Liferay DXP 7.0+ Resolution In 7.0, you can place something like this in the portal_normal.ftl of your custom theme: <#assign...
How to roll up email notifications about new Assets into one email?
legacy How To
Issue Users are Subscribed to Asset Publisher and receive email notifications about new Assets I would like to collect all notifications within a certain period of time and send them out as one email per user...
I cannot filter and order search results in Documents and Media
legacy
Issue I use the search bar in Documents and Media Once the search results are displayed, the "Filter and Order" option next to the search bar disappears I cannot filter and order the results Environment Liferay DXP...
Are there any improvements to the DXP 7.1 page columns user experience?
legacy Troubleshooting
Issue While managing big page trees in Liferay DXP 7.1 and working on actions like drag and drop, users may experience issues, like: blue cue flickering among columns, drag action stopping or giving unexpected...
Why the error "Failed to bind to the LDAP server with userDN" is thrown in the logs
legacy Troubleshooting
Issue What is the reason behind the following error which is thrown in the logs? [LDAPAuth:198] Failed to bind to the LDAP server with userDN CN=VERMA BRIJESH KUMAR...
[$SITE_NAME$] associated with assets are not coming in the mail content
legacy Troubleshooting
Issue [$SITE_NAME$] associated with assets are not coming in Asset Publisher's Email Subscription mail content Environment Liferay DXP 7.0 Resolution It has been reported as a bug on this ticket...
Where to configure mail trigger interval for Asset publisher portlet
legacy How To
Issue Liferay sends an email to Asset Publisher portlet's subscribed users every twenty-four hours once. How to change the same? Environment Liferay DXP 7.0 Resolution Liferay portal periodically checks for...
Migration of documents to a supported file system store before upgrade
legacy How To
Issue As the JCR store is supported as a document store till Liferay Portal 6.2 and from DXP 7.0 onwards it is no longer supported, what are the guidelines that should be followed before upgrading from...
Known issue - NullPointerException is thrown with SoyTofuException for frontend.taglib.chart - spline chart
legacy Troubleshooting
Issue With dxp FP 15 in Liferay DXP 7.1, the chart functionality is not working. After deploying the module, the NullPointerException is getting thrown with the SoyTofuException as below. 2020-01-29 06:29:51.273...
Service Builder buildWSDD gradle task fails
legacy Troubleshooting
Issue I created a service builder and added the followings to the settings.gradle: import com.liferay.gradle.plugins.service.builder.ServiceBuilderPlugin import...
I cannot change the site name of default site of an instance
legacy Troubleshooting
Issue In site configuration I cannot see any options to change the site's name for the default site of an instance. Environment Liferay DXP 7.0 - Liferay DXP 7.2 Resolution Site name of default instance can only...
Liferay Digital Experience Platform 7.3
legacy
To get off to a great start using Liferay Digital Experience Platform (DXP), refer to the official Readme file on the Liferay Help Center. It provides resources for launching and...
Users cannot see their own drafts in the Web Content list
legacy How To
Issue Create a user and assign a role with permission to create Web Content. This role must not be Administrator or Content Reviewer. These are the summary permissions of the role: Create one Web Content and save...
Unwanted columns in CSV/Excel exported form
legacy Troubleshooting
Issue After I export my form entries to CSV, I see a lot of unneeded, additional columns in the result, like previous labels of my form fields Environment DXP 7.2 Resolution Fields whose labels you have been modifying over...
Constraint (IX_228562AD) violated when LDAP import on startup is on
legacy Troubleshooting
Issue I get Unique constraint (IX_228562AD) violated on Server restart when LDAP's Import on startup is turned on. Environment Liferay DXP 7.2 Resolution Eliminate LDAP's Import on startup property in Control...
Impact of Google Chrome 80 and changes in the default behavior of the SameSite cookie setting on SAML
legacy Troubleshooting
Issue Updated (May 31, 2021): The behavior is enabled by default since Chrome 84. Updated (April 3, 2020): Chrome is Temporarily rolling back SameSite Cookie Changes Updated (June 12, 2020): Added information about...
Known Issue: Liferay Commerce Downloads Go to Empty Page
legacy Troubleshooting
This article documents a known issue regarding Liferay Commerce downloads in Help Center. When Liferay Commerce customers and partners attempt to download one of the available releases, in most cases the user...
DataIntegrityViolationException on SocialActivitySet Table after Upgrading 6.2 to 7.0 or 7.1
legacy Troubleshooting
Issue After migrating from 6.2 to 7.0 or 7.1, the below stacktrace can be observed in the server when editing and saving migrated web content: ERROR L [liferay/async_service-1][ParallelDestination:55] Unable to...
How to customize the presentation layer for Alerts and Announcements widgets?
legacy How To
Issue How to customize the presentation layer for Alerts and Announcements widgets? Environment Liferay DXP 7.0+ Resolution Behind the scenes, both widgets use the same presentation layer and this, rather than...
Why are my theme JS and CSS changes showing only if I clear the server's cache?
legacy How To
Issue While working on theme development and deployment, both on Development and Production environments, it will be necessary to clear the server and browser's cache in order to see...
Byte is not localized to french language, it should be octet
legacy Troubleshooting
Issue The storage size is not localized in the TextFormatter class in the com.liferay.portal.kernel.util package. This values are hardcoded in the variable _STORAGE_SIZE_SUFFIX_B, _STORAGE_SIZE_SUFFIX_KB,...
How to customize the AlloyEditor hyperlink dropdown list?
legacy How To
Issue Business needs may sometimes require to customize the AlloyEditor hyperlink dropdown list in the AlloyEditor toolbar: Environment Liferay DXP 7.2 Resolution You can provide additional configuration to the...
7.2 DXP AlloyEditor toolbar button Proof of Concept module
legacy Troubleshooting
Issue When attempting to create a 7.2 DXP AlloyEditor toolbar button following the previous DXP 7.1 tutorial Creating the Button's JSX File, the error React.createClass is not a function will be encountered, OR...
Why certain Security Headers are not included in the HTTP Request and Response of Liferay DXP
legacy
Issue The following headers are missing in Liferay: Missing ”X-Content-Type-Options” header  Missing ”X-XSS Protection” header  Missing ”X-Frame-Options” header Missing ”Content-Security-Policy” header...
Offline feature on Webscreenlet
legacy
Issue Is there any offline feature on Webscreenlet? Environment Liferay DXP 7.2 Resolution Please Note: Assisting with designing or implementing involves customizations that are beyond the scope of Liferay Support....
Sitemap Is Listing Pages That The User Should Not Have Access To
legacy How To
Issue Pages are showing up on the sitemap.xml that do not have Guest viewing permissions. For SEO purposes this page is not expected to be listed in the sitemap. Environment Liferay DXP 7.2 Resolution There is a...
Impact of data growth in "UserTrackerPath" table on the portal
legacy
Issue Enabling live user track on the Liferay portal is saving the tracked data of all users in the "UserTrackerPath" table due to which the growth of the table is keeps increasing. Is there any impact due...
Disabling The Default Adaptive Media Images
legacy Troubleshooting
Issue We see below URLs in the page source code and want to know how to remove them. /o/adaptive-media/image/403687/Preview-1000x0/home.png?t=1567146932300...
How to restrict Users to add certain portlets to page
legacy Troubleshooting
Issue You would like to restrict which application a user can add to the page. You have created a new Regular Role and assigned it to several users. Even though you do not have the option 'Add to Page'...
As an Administrator, I cannot add or modify a Workflow in a non-default Virtual Instance
legacy Troubleshooting
Issue I go to: Control Panel → Configuration → Virtual Instances I create a new Virtual Instance I log in to the new instance I go to: Control Panel → Workflow I try to modify the Single Approver workflow or add a...
How to upgrade Commerce
legacy How To
Issue Is it possible to upgrade Commerce version, and if so, how would this be done? Environment Liferay DXP 7.1+ Liferay Commerce Resolution: Follow these points below for Commerce upgrade: Shut down...
When I edit a user's personal information, only English Prefixes are available
legacy
Issue I go to: Control Panel > Users > Users and Organizations I add or edit a user In the edit view, I go to the Personal Information section Even is my display language is not English, only English Prefixes are...
How to Enable Delete Option for Document & Media Portlet
legacy Troubleshooting
Issue Unable to see the "delete" option not available for the documents and media portlet Environment Liferay DXP 7.2 Resolution It is possible to show the Delete option in Document and Media Portlet by following the...
What Language is Set for Liferay's Web Pages?
legacy
Issue There are multiple different settings used to set the language preferences for our web pages. What language is finally used when a user visits the site? Environments Liferay DXP 7.0+ Resolution For Anonymous Users If...
Target Platform feature no longer works after updating the Gradle workspace
legacy How To
Issue Target Platform feature no longer works after updating the Gradle workspace Environment Liferay Gradle Workspace 2.0.3 or later Resolution Portal source indexing is disabled in Gradle workspace version...
Naming Conventions for Liferay Fix Packs and Service Packs
legacy
While it is our hope that the naming conventions for Liferay releases would be mostly self-explanatory, this guide is provided to help explain the various elements you see within the...
If I use local data providers in my forms, they do not appear for Guest users
legacy Troubleshooting
Issue I go to Control Panel > Configuration > System Settings > Data Providers (under Content & Data), and enable Access Local Network I go to Forms and add a Data Provider according to this article: Data Providers I...
Elasticsearch fails to start with jna tmp dir configured (core dump)
legacy Troubleshooting
Issue Trying to start remote Elasticsearch crashes with a core dump. # A fatal error has been detected by the Java Runtime Environment: # # SIGSEGV (0xb) at pc=0x00007f424226f40a, pid=28216,...
Error cannot read JPEG2000 image
legacy Troubleshooting
Issue After uploading a (or a group of) .pdf file containing jp2 images or others such as JBIG2 or TIFF, the following error is thrown in the logs: ERROR [main][PDFStreamEngine:211] Cannot read JPEG2000...