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Reset Connection option is missing on the License page in DXP 7.3
legacy Troubleshooting
Issue The reset connection option is missing on the License page in DXP 7.3 which is available on the previous releases. Environment Liferay DXP 7.3 GA1 Resolution This is a known limitation of the product that might...
How to filter web content articles by category?
legacy
Issue Web content articles can be filtered by navigation (Mine, Recent, Structures) and by Status (any, draft, etc.). How can they be filtered by Category? Environment DXP 7.0+ Resolution This is a new feature, for...
Pages are not included in the sitemaps after upgrading from 6.2 to 7.2
legacy Troubleshooting
Issue There are some issues for many sites generating sitemaps. Creating new pages causes those pages to be included in the sitemap, but existing pages will not be included even if the page is configured to be in the...
Structures can no longer be changed for web content articles
legacy
Issue In Portal 6.2, there was a Select button to change the structure of a web content article in the Edit view. This button is no longer there, and there are no other ways to change structures for existing or new web...
How to find the content in pages that were converted to Link to page after upgrading from 6.2
legacy Troubleshooting
Issue In Portal 6.2, the type of the pages could be changed from Widget Page to Link to Page. We had a page where we had some content on it, then changed it to Link to Page, this change could be reverted at any time....
How to override the default nginx.conf file in Liferay Cloud
legacy How To
Issue Some customers want to override the default nginx.conf file from the webserver service (instead of just adding new .conf files) Environment Liferay Cloud - Stack 4 Resolution Place your new nginx.conf...
Translation fields with empty values due to a structure with repeated fields
legacy Troubleshooting
Issue The translation is lost when the default translation is not filled Reproduction Steps Setup Liferay DXP 7.1 with Fix Pack 16 Create a structure with the title TestStructure using structure.json as the source...
Disable password verification for SSO users
legacy How To
Issue When changing the screen name or email address of a user, the portal now requires a password verification. This was not a requirement for previous versions of Liferay. Environment DXP 7.3+ Resolution This is a...
Adding More Australian Time Zones
How To
Introduction By default, Liferay has a list of Australian time zones that don't account for regional rules related to daylight savings time. For example, Brisbane (Queensland) will remain on AEST (UTC+10:00) throughout the...
On Staging when switching to advanced publication, the previously published pages are checked by default. - DXP 7.1 - 7.3
How To
Issue After publishing to Live pages by switching to advanced publication, and I would like to make a new publication or publish a new page, when I switch to advanced publication, the previously published pages are...
Exporting Document Library to LAR does not export file versions (product limitation)
legacy
Issue Exporting Document Library to a LAR file from Content & Data -> Documents and Media -> top-right three-dot menu -> Export / Import won't export file versions. Environment DXP 7.0 or higher Resolution This is a...
Site information, including the date it was created and the number of members
legacy How To
Issue The requirement is to get a list of all the site's names, as well as their creation dates and members. If there is a shortcut from the Liferay control panel?  Environment Liferay DXP 7.0 Resolution There is...
Can Email field be added to a form that would allow users to enter an email address to send user's data?
legacy
Issue The requirement of adding an Email field to a form which would allow users to enter an email address that would receive an email with the information they filled out in a form. Environment Liferay DXP 7.2...
Can not change the level of verbosity for the HTTP header in Liferay PaaS
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Can not change the level of verbosity to use for the...
Filter By Field is not working for Booleans in Asset Publisher
legacy Troubleshooting
Issue Steps to reproduce: 1. Create a structure with two fields(text and boolean) and also create a template for it in a Global site. 2. Go to "Liferay DXP" site and create two new WebContents with previous...
Custom context path is not working
legacy Troubleshooting
Issue After changing, the root context path to custom context the commerce components and system settings taking more time to load. Steps to reproduce: 1. Start Liferay with Commerce installed. 2. Change the ROOT...
While using Azure B2C a SAML error occurs when getting a parameter with whitespaces
legacy Troubleshooting
Issue When SAML module is configured and integrated with an Azure B2C and we need to map a parameter to a Liferay parameter, a problem might occur due to a whitespace: <saml:Attribute FriendlyName="Given...
Variant selector of Product Detail Portlet
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.1 FP-16 2. Create a Speedwell Site 3. Edit one of the Products 4. Add an Option that has at least two values 5. Go to Images for this product and upload two...
Exception while selecting Grouped tab in Grouped Products
legacy Troubleshooting
Issue FileNotFoundException error is occurring while selecting Grouped Tab. Steps to reproduce: 1. Click on Control Panel -> Commerce -> Products 2. Click on "+" button and select grouped. 3. Navigate to Grouped...
How to Disable Groovy Scripts and the Scripting Console in Control Panel
legacy How To
Issue I want to disable Groovy Scripts from being executed in Control Panel's Server Administration panel Environment Prior to DXP 7.4 Resolution 1. Go to Control Panel > Configuration > System Settings 2. In the Platform...
How to Disable Gogo Shell
legacy How To
Issue I want to disable the Gogo Shell from my Liferay instance Environment Liferay DXP Resolution The Gogo Shell can be disabled by performing the following actions: 1. Go to Control Panel > Configuration > Components 2....
I cannot create new Virtual Instance with error Screen name must not be null
legacy Troubleshooting
Issue When I try to create a new Virtual Instance, the portal displays the error "Your request failed to complete". The portal log shows the following error: ERROR [default...
I cannot find the query string field on content page - DXP 7.2 - 7.3
How To
Issue When I configure the content page, I cannot find the option to set the query string. On widget pages when I configure the page I select the "Advanced" tab and I can see the "Query String" field and set it....
Unable to create Liferay Module Project Fragment in LDS
legacy Troubleshooting
Issue When trying to create a Liferay Module Project Fragment it will ask to set valid Liferay portal runtime as follows: Please set a valid liferay portal runtime, you can initBundle or modify...
Publishing Forms to Remote Live in staging without corresponding pages
legacy How To
Issue In a Remote Live staging set up, sometimes, a form is modified and requires publishing, but it is not desirable for changes made to the page itself to be published yet. Is it possible if a form is modified, for...
Importing LDAP settings through osgi/config files does not import password
legacy
Issue LDAP settings can be imported into the Liferay environment using osgi/config files These settings are imported into System Settings, and can then be configured for an individual instance in Instance Settings When...
Content from Private Pages is not shown in the search results
legacy Troubleshooting
Issue Private pages' content does not appear in the search results Environment DXP 7.2+ Resolution The issue has been resolved by LPS-151303 and LPS-161366, you can update to the following patch levels: DXP 7.2: SP9...
How to change max_string_size value from STANDARD to EXTENDED in Oracle 19c?
legacy How To
Issue How to change max_string_size value from STANDARD to EXTENDED in Oracle 19c? Environment Liferay DXP 7.2 SP3 Oracle 19c Resolution Steps for converting max_string_size value to EXTENDED: SQL> show parameter...
How can I change the Product and Category URL pattern
legacy How To
Issue Liferay Commerce use /p/ and /g/ within the friendly URLs for Commerce display pages. To improve the search presentation for SEO purposes, I want to change the /p/ and /g/ to something meaningful...
Is it possible to know the timeline for when a hotfix from Liferay Support will be ready?
legacy How To
Issue Is it possible to have an exact timeline on when a hotfix from Liferay Support will be ready?  Environment  Portal 6.1/6.2 DXP 7.0/7.1/7.2/7.3/7.4 Resolution While there is no exact timeline from Liferay...
Liferay SaaS Prod to DR Backup Restore Failed
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Backup Restore fails when trying to restore Prod's backup...
Perform a date range query using Custom Filter Widgets over two fields of a structure
legacy How To
Issue We have a custom web content structure that has two ddm-date fields. We want to search and filter over a range of dates between those two fields using Custom Filter Widgets.   Environment Liferay DXP...
How to change the html of the default inactivity popup
legacy How To
Issue How to change the html of the default popup that appears when a user is warned about inactivity. Environment DXP 7.0 Resolution Changing the HTML of the pop up will require customization as it is not something...
Embedding the Language Selector Widget in a Fragment
legacy How To
Issue Need to embed the Language selector widget in a fragment via tags similar to what is referenced here: https://help.liferay.com/hc/en-us/articles/360020757071-Embedding-Widgets-in-Page-Fragments Environment DXP...
The has-control-menu class is shown for non-administrator users
legacy
Issue I want to use the has-control-menu class (included in the body tag) to check if the user is an administrator or not and to be able to apply certain CSS rules in my Theme.   Environment Liferay DXP 7.3  ...
Define more than three thumbnail resolutions for Adaptive Media
legacy How To
Issue There are three thumbnail configurations that can defined for Adaptive Media in System Settings -> Adaptive Media -> System Images Resolutions. Each configuration is mapped to a value of the query...
Need to set expiry date of doument while uploading in Document and Media
legacy
Issue How to set the expiry date for Document & Media? Environment Liferay DXP 7.3 Resolution There is no out-of-the-box feature available to achieve this requirement i.e. to set the expiry date for the documents and...
Publish/Save As Draft button in Product detail Page
legacy Troubleshooting
Issue Steps to Reproduce: 1. Create a minium site. 2. Go to Products. 3. Select any product. 4. Go to SKU's. 5. Click on the Publish/Save Button. 6. Open the Browser Console. Expected Behavior: It should publish/save...
Scheduled Discount automatically applied before schedule Date & Time
legacy Troubleshooting
Issue Steps to reproduce: 1.Create a speed-well test site. 2.Create vocabulary named "ipdc" and create one category named "World Cup" in it. 3.Now, create product named "FIFA" and select "World Cup" in ipdc category...
Navigation to site from 404 error page gives 404 error
legacy Troubleshooting
Issue Step to Reproduce: 1. Add the below properties in portal-ext.properties - layout.friendly.url.page.not.found=/html/portal/404-page.jsp javascript.single.page.application.enabled=false 2. Place the custom jsp in...