Legacy Knowledge Base
Published Jun. 30, 2025

No data is sent to Analytics Cloud after connecting to DXP

Written By

Tímea Bihari

How To articles are not official guidelines or officially supported documentation. They are community-contributed content and may not always reflect the latest updates to Liferay DXP. We welcome your feedback to improve How To articles!

While we make every effort to ensure this Knowledge Base is accurate, it may not always reflect the most recent updates or official guidelines.We appreciate your understanding and encourage you to reach out with any feedback or concerns.

Legacy Article

You are viewing an article from our legacy "FastTrack" publication program, made available for informational purposes. Articles in this program were published without a requirement for independent editing or verification and are provided"as is" without guarantee.

Before using any information from this article, independently verify its suitability for your situation and project.

Issue

  • We have connected our DXP instance to Analytics Cloud
  • No data appears in AC, even after a few hours' wait

 

Environment

  • Liferay DXP 7.0+
  • Analytics Cloud

 

Resolution

  • Please access the DXP site from different browsers.
  • If tracking is blocked by default in a browser, it could cause this issue.
Did this article resolve your issue ?

Legacy Knowledge Base