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Web Server keeps asking for basic authentication when using a Client Extension that makes a request via OAuth to Liferay API
legacy Troubleshooting
Issue A Web Server before the Liferay environment is configured with Basic Auth. Liferay uses a Client Extension (CX) that makes a request to a Liferay API using OAuth. When the page using the CX is loaded, the Web...
Email addresses that cannot be registered
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue I...
ModelSearchRegistrarHelper class mentioned in Search Service Registration article is missing
legacy How To
Issue I tried to follow this Search Service Registration article to perform indexing my custom service-builder object, but there is no ModelSearchRegistrarHelper class available, what should I do now? Resolution Remove...
No external access to database
legacy How To
Issue We need to make some modifications to the database, and therefore we have opened port 3306 of the database to be able to access it from outside, just as we have done many other times. However, this time we...
Authority to view form entries
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Microsoft Azure Key Vault with Liferay DB
legacy How To
Issue Can we use Azure Key Vault with DB setup configuration in Liferay instead of having it in plain text in the properties file? Is there any way to configure the DB in Liferay using Azure Key Vault? How we can use...
HTML Parsing issues when reindexing journal articles after upgrading to Quarterly Release (Jericho)
Troubleshooting
Issue I upgraded my instance to Quarterly Release. I performed a full reindex and received several errors in the log: ERROR [default-26][jericho:211] StartTag a at (r17,c4,p1100) contains attribute name with invalid...
'Email Account Activity: New Sign-In detected for your account' received which is an unwanted email
legacy
Issue Receiving unwanted email notifications like "Your email account abc@xyz.org.in was signed into from a new location, device, browser, or application" from GoDaddy. Below are the details received:   From:...
Plugin Descriptor Error When Building Maven Fragment in AWS Codebuild
legacy Troubleshooting
Issue We are observing errors in the console log for various plugins when trying to build a custom fragment via maven in AWS Codebuild: [ERROR] Failed to parse plugin descriptor... Invalid CEN header Environment DXP...
Analytics：for Entrance and Exit items in page analysis
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Two-factor authentication for Analytics Cloud login
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Issue with the latest Dynatrace view
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Unable to get the latest Dynatrace view with the new...
Are Synonym Sets applied during Index Time or Query Time?
legacy
Issue When using Synonym Sets, are the synonyms applied during index time or query time?   Environment Elasticsearch DXP 7.2 SP1 and later versions   Resolution Synonyms are applied as query time only. Reference...
What method is Liferay using for formatting Synonym Sets?
legacy
Issue What method is Liferay using for formatting Synonym Sets, in the context of Elasticsearch?   Environment Elasticsearch DXP 7.2 SP1 and later versions   Resolution Simple Expansion technique is used for...
Workflow Metrics display only in UTC
legacy Troubleshooting
Issue When viewing the “dateCreated” timestamps in the Workflow Metrics view, the timestamps are always rendered in UTC rather than the user’s time zone. Environment Liferay DXP 7.4 Resolution The observed behavior...
CAPTCHA does not work for Guest users on forms
legacy Troubleshooting
Issue When enabling CAPTCHA on my forms, Guest users are unable to submit the form. Environment DXP Quarterly Release 2023.Q3.4 (or earlier version) DXP 7.4 Resolution This behavior is a known error in the Product and...
URL specification of the administration screen
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Web content indexing coverage
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
How to store and view what users selected for the Cookie Consent banner?
legacy
Issue We have enabled Liferay's cookie consent banner for our site. Could you please guide us on where to locate the log of cookies accepted by our site visitors? As a point of reference, here is an example of how the...
Permissions missing after switching from SaaS to PaaS
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The project has been switched over from a SaaS to a PaaS...