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The Job Scheduler Portlet is not accessible through the Control Panel
legacy
Issue A new Role has been created and enabled the Job Scheduler portlet to the new Role, but unable to access the Job Scheduler portlet with the new user. Steps to reproduce: 1. Navigate to Control Panel-> Role and...
UI showing '404 page not found' after appends '/' in the friendly URL
legacy
Issue Steps to reproduce: 1. Navigate to the product > Commerce. 2. Select 'U-Joint' product. 3. In SEO > Friendly URL > append '/' just after u-joint. 4. Navigate to the catalog page and select U-Joint Product....
WARN [main][DDMFieldUpgradeProcess:626] Unable to get dynamic data mapping form field value type for content ID
legacy Troubleshooting
Issue When upgrading to Liferay DXP 7.4 or Quarterly Releases there are some warnings in upgrade.log with below stacktrace WARN [main][DDMFieldUpgradeProcess:626] Unable to get dynamic data mapping form field...
Mini-cart does not pop up if a different language is used other from English
legacy Troubleshooting
Issue Would like to open and use mini-cart, however, it does not pop up after clicking onto it. Using different language different from English (i.e. Spanish). Environment Liferay DXP Resolution You need to...
Liferay Upgrade Planner for Quaterly Releases
legacy
Issue We want to upgrade our custom developments from DXP 7.4 update 48 to the Liferay Quarterly Release 2023.Q4. We are using Liferay Developer Studio 3.9.8, but its "Upgrade Planner" tool lacks compatibility with our...
I cannot create an A/B Test on a staged Site
legacy
Issue I have a Site where Staging in enabled I want to create an A/B Test in AC The icon only shows up in the Staging site When I click it, I get the message that A/B Test requires connection to Analytics Cloud  ...
Can I use unique Coupon Codes in Commerce?
legacy
Issue We would like to distribute unique usage Coupon Codes to our clients.   Environment Liferay DXP 7.3+ Quarterly Releases   Resolution Unfortunately, it is only possible to configure one Coupon Code for a...
Different behavior if you call a non-existing jpg or a gif
legacy How To
Issue A user tries to open a non-existing file with the documents path For example: localhost:8080/documents/abc.jpg or localhost:8080/documents/abc.gif The user will get a "Not Found" Page but it is not the same for...
Rest API to perform web content structure Import and Override
legacy How To
Issue Does Liferay provide any Rest API that can be used to save exported JSON of structures into Liferay DB, like the option "Import and Override" in Structure tab of Web Content? To be more precise, imagine a simple use...
'Unable to write temporary file' when uploading large LAR files
legacy Troubleshooting
Issue After uploading a LAR file, a message "The file <filename>.lar cannot be imported: Unable to write temporary file" is displayed Environment DXP 7.3, DXP 7.4, Quarterly Releases Resolution Liferay...
Upgrade to 7.4: DDMFieldUpgradeProcess takes an awfully long time
legacy Troubleshooting
Issue We are upgrading to 7.4 and noticed that the upgrade process is working a lot at DDMFieldUpgradeProcess, this part seems to be taking a very long time Environment upgrade to 7.4 Resolution This is known. It happens...
"Link to URL" parent page can't have a "Link to URL" child page
legacy
Issue After creating a "Link to URL" parent page, the ability to create a "Link to URL" child page is not available. This functionality used to be available, but isn't available anymore. Environment DXP 7.4...
DocuSign is not working for Production environment
legacy Troubleshooting
Issue DocuSign works properly with developer DocuSign credentials in the UAT environment, however, while working in production with prod DocuSign credentials, users are unable to view or receive the entries on the...
Unable to play .wav audio files
legacy Troubleshooting
Issue Unable to play audio files of the '.wav' extension on the iOS app. Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution To mitigate this concern, please include the...
'Page Comments' portlet showing JS errors
legacy Troubleshooting
Issue After replying to the comments on the 'page comments' portlet, it is showing the following javascript errors in the console: Error] TypeError:...
Categories are not working properly in cluster enviornment
legacy Troubleshooting
Issue Categories are sometimes available while editing a document, yet usages show 0 in the categories section. There is no specific pattern, however, categories do not function as expected when working in a...
Can we obfuscate HTML of the sites?
legacy
Issue I would like to increase our protection from man in the middle attacks by obfuscating our site's HTML. Is there a method for this already implemented in Liferay? Environment DXP 7.0+ Resolution There is no...
Preview page with search widgets created from a custom master page of minium site throws a freemarker template error
legacy Troubleshooting
Issue The Widget of Search not show the Commerce products after publish the page Environment Liferay 7.4 (Below U68) Resolution Upgrade to Liferay 7.4 U68 or higher to resolve the issue. Or please request a...
"Link to Page of this site" "Select" popup is slow when the site has lot of pages.
legacy Troubleshooting
Issue When a site contains a large number of pages when creating a "Link to Page of this site" page then clicking on "Select" the Popup window's load time is long. To reproduce: On a site with a very large number of...
The Commerce Site Catalog UI is distorted when the '/' is placed at the end of the URL
legacy Troubleshooting
Issue UI is distorted when the user appends '/' at the end of the URL Steps to reproduce: 1. Start Liferay DXP U62. 2. Navigate to Site -> Click on the "+" blue icon -> Select 'Minium' template. 3. Opened the...