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Script loading issues in some of the Internet Explorer 11 sub versions
legacy Troubleshooting
Issue Script loading issues in some of the IE 11 subversions that is, scripts are consuming more time to load it on the pages. This issue has observed in some of the systems but using the same IE subversion its...
When SAML is enabled, logging out from particular Site should stay at the respective site itself
legacy
Issue When SAML is enabled, logging out from "SITE A" is not redirecting/stays at the respective site's home page itself.  Environment Liferay DXP 7.1 SAML plugin Resolution The ideal scenario is...
Controlling File Upload Permissions for Documents and Media
legacy
This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...
Publication of a scheduled web content is delayed by 15 minutes - DXP 7.1+
Issue When I schedule web content to be published a few minutes in the future, the publication does not occur and is delayed for up to 15 minutes. Environment Liferay DXP 7.1+ Resolution The web content scheduled for a...
TLS v1.2 in Liferay DXP 7.1
legacy
Issue Due to some security vulnerable in TLS v1.0, it should be upgraded to TLS v1.2.  1. Does Liferay DXP 7.1 support TLS v1.2? 2. If it supports, then how to use/upgrade the same in Liferay DXP 7.1?...
About the "Link Portlet URL to Page" feature
legacy
This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...
Is it possible to change the page title displayed on the browser tab?
legacy How To
This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...
Forms are not set to be published by default
legacy Troubleshooting
Issue When enabling staging to remote live, Forms are not enabled to be published by default. Environment Liferay DXP 7.0 Resolution When setting up Remote Live Staging (or editing the Staging Configurations if it has...
In Liferay DXP 7.1, flags taglib uses scope of module that spawns flags window instead of Flags module
legacy How To
Issue In Liferay 7.0, you can change the reasons and keys for that are displayed in the Flags portlet, and the flags for other portlets will change as well (e.g. Message Board). However, in Liferay 7.1, the flags...
Set Web Content to use CKEditor instead of Alloy Editor
legacy How To
Issue By default, the editor for web content is set to use Alloy Editor. Sometimes, the user would like to use CKEditor instead Environment Liferay 7.1 Resolution You can change the default editor for web content by...
Liferay Push - How to migrate from Google Cloud Messaging (GCM) to Firebase Cloud Messaging (FCM)
legacy How To
Issue Google Cloud Messaging (GCM) was deprecated in 2018 and made no longer functional on 29, May, 2019. Google API Dev Team may contact Liferay customers using Liferay Push, asking to migrate from Google Cloud...
Guest permission option is not the default value when creating a file entry in Control Panel.
legacy
Issue The default value of the permissions when creating a file entry in control panel is Site Member instead of Guest. Environment Liferay Portal (Collaboration & Document Management) Versions: Liferay Portal 6.2...
"The email address you requested is reserved" error
legacy Troubleshooting
Issue Trying to create a new user with an email address that doesn't exist in the portal, raises an error. The error shown is "The email address you requested is reserved". The user cannot be created....
javax.portlet.PortletException: Error occurred during request processing: Bad return type
legacy Troubleshooting
Issue javax.portlet.PortletException: Error occurred during request processing: Bad return type exception throws with the custom spring module after updating the fix pack to dxp-11 and / or higher.  When deploying...
/tmp directory is getting filled while bulk staging publish or lar export
legacy Troubleshooting
Issue When using JBoss as Application Server, /tmp directory is getting filled while bulk staging publishes or LAR export. If there is size limitation on /tmp directory, this may affect Staging publish or LAR export....
CKEditor update on Liferay 6.2
legacy
Issue The current CKEditor version for Liferay 6.2 is 4.6.0 We would like to update to the latest version to get all the security fixes When will be the CKEditor updated on Liferay 6.2? Environment...
ModelListener for DDMFormInstanceRecord throws No form instance record versions found for form instance ID
legacy Troubleshooting
Issue When we create a onAfterCreate ModelListener on a DDMFormInstanceRecord, we're not able to get the form field values of the latest record. The method DDMFormInstanceRecord.getDDMFormValues() always returns the...
How to change the default values available for password policy settings
legacy How To
Issue Is it possible to change the default durations that can be used for Password Policy settings (maximum age, warning time, etc.)? We want to set the password expiration maximum age to 12 weeks, but the closet...
Page Order difference in Staging and Live Server
legacy Troubleshooting
Issue The page order in the staging server is different from the live server. Environment Liferay DXP 7.0, Liferay DXP 7.1 Resolution In Publish configuration page, select all pages including child page and publish. ,...
When upgrading the portal from 6.2 to 7.0, Portlet ID in Advance styling option is not changed according to respective updated version
legacy
Issue Portlet ID used in Custom CSS to customize the look and feel configuration is not taken care when upgrading the portal. i.e. after upgrading to 7.0, the portlet ids are still reflecting as they were...
Apply button in OAuth 2 Administration is not working
legacy Troubleshooting
Issue When making changes under OAuth 2 Administration, such as generating a new client secret or editing Client ID, the Apply button may not respond when clicked. When viewing the browser console, you will see:...
Error thrown while installing LDS
legacy Troubleshooting
Issue While installing Liferay Developer Studio, after providing the email address and password when we click on Next, an error related to the token generation is thrown as shown below. Problem running...
Guest user is unable to see the different locales after updating to SP17 or above
legacy Troubleshooting
Issue After updating the portal from SP17 or above, locales are not working for guest users Environment Liferay Portal 6.2 Resolution Set this to 0 if the locale is not automatically prepended to a URL....
Disable Commenting in Documents and Media
legacy How To
Issue How do I disable comments for content in Documents and Media? Environment Liferay DXP 7.1 Liferay DXP 7.0 Liferay EE 6.2 Resolution The following property can be set in the portal-ext.properties file:    ...
I can't autodeploy in DeveloperStudio
legacy Troubleshooting
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue On...
Unable to process SAML SSO request
legacy Troubleshooting
Issue After configuring SAML SSO successfully, the user is unable to perform login and getting the following error in UI and Server console. UI Error:  "Unable to process SAML request" Server Console: ...
Content and Display Pages are Not Synchronized from a Site Template to a Site Created Based off of it
legacy
Description This article describes how Content and Display pages created by using a Site Template behave differently from Widget Pages when a propagation happens. Resolution Unlike Widget Pages where changes are...
Screen name validation error
legacy Troubleshooting
Issue Unable to choose a specific Screename. It could be cause by the following reasons: This specific Screen name is already chosen This Screen Name is not validated because the characters are not according to the...
Long Web Content articles are not returned in search results
legacy Troubleshooting
Issue Very long web content articles are not being returned in search results Environment Liferay DXP 7.0 Liferay DXP 7.1 Resolution This is due to a limitation in Elasticsearch where the number of...
When is scheduled Web Content added to the index?
legacy
Issue If Web Content articles are scheduled to be published, are they added to the index when they are created, or when they are published in the future? Environment Liferay DXP 7.0, 7.1 Liferay...
Parent page gets published to live even when "Ready for publication" is not marked
legacy
Issue When working with local staging, it was found that a parent page was being published even when it was not marked as "Ready for publication". The user created 1 parent page and 3 child pages underneath it. Only...
The user subscribed to the folder is not getting mail while uploading any document.
legacy
Issue A subscribed user doesn't get an email notification when he/she uploads/edits the document in Document and Media Portlet, whereas rest all the subscribed users will get the notification. Environment...
Using Data Providers with Proxy Servers
legacy
With the implementation of LPS-96064, it is possible to use Data Providers when Liferay DXP 7.1 or 7.2 is setup to go through a proxy server. The only caveat is Data Providers that require authentication will...
Known Issue: CSS Builder Versions Errors for War-style Projects
legacy Troubleshooting
This article documents a known issue in the CSS Builder-3.0.0. This issue affects developers who are still using existing war-style (war-mvc-portlet or spring-mvc-portlet) projects and an older version of the CSS...
Restriction of file upload size for a Site
legacy How To
Issue Can we set the upload size limit for a Site instead of the complete portal? For example, Can we set the file upload size limit to 20 MB or more on a site while setting 10MB for portal wide? Environment...
Deleting Global and Default Site
legacy How To
Issue Attempting to delete a Global or Default Site in the Environment Environment Liferay Portal 6.2 Liferay DXP 7.0+ Resolution The Global and Default Sites cannot be deleted, since in case a new company is...
Configuration of NTLMv2 with Liferay
legacy
Issue How to configure NTLMv2 in Liferay as there is no configuration available in Liferay control panel to differentiate the request/service Environment Liferay 6.x Liferay 7.0 and Liferay 7.1 Resolution...
Users who were able to view Site Pages in the Control Panel in 6.1 cannot see Site Pages in the Dockbar in 7.1
legacy Troubleshooting
Issue In 6.1, we had an Organization Role which provided Control Panel access for users to view Site Pages. Following the upgrade to 7.1, we noticed users with this role are unable to see Site Pages...
Liferay Portal 6.0
legacy
Info: Support for Liferay Portal 6.0 has ended. Resources Activation Keys - Request a key for your workstation and production environments. Downloads - Get the archived service packs...
Removal of Struts 1.x from Liferay DXP
legacy
Question Apache Struts 1.x has been included in Liferay DXP 7.0. Apache Struts 1.x reached its end of product life in 2013. What is Liferay's stance towards continuing to use Apache Struts in current and future...
How to hide the popup that appears in the upper right corner when a session is expired
legacy How To
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Is...
Security Statement on CVE-2019-11444: Disputed Groovy Script console vulnerability
legacy
Recently, a security vulnerability was filed in Mitre under CVE-2019-11444 arguing that attackers could allegedly use Liferay's Groovy script console to execute OS commands. Liferay disputes this issue because this is...
Identity Management in Liferay DXP
legacy
Liferay Digital Experience Platform (DXP) provides a robust authentication and authorization framework that allows you to manage users as desired by using the built-in mechanism or plugging into other identity and...
Liferay DXP 7.0 Deployment Checklist
legacy
The Liferay Engineering and Global Services teams have performed intensive performance and scalability testing on Liferay Digital Experience Platform (DXP) 7.0 and the accumulated knowledge has been condensed into this...
Benchmark Study of Liferay DXP 7.1
legacy
This whitepaper is a benchmark study of Liferay Digital Enterprise 7.1 and describes optimal configuration, settings, and the methodology used for this study. The whitepaper also contains the results based on the...
Why can't I change the order of pages in the Navigation Menu?
legacy
Issue When a page's navigation menu position is changed in the Staged environment, and that page is published to Live, its position in Live has not moved. Environment Portal 6.2 DXP 7.4 Resolution This issue is...
When web content is saved, the content is not updated.
legacy Troubleshooting
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Include more user attributes when exporting users to a CSV file
legacy How To
Issue How to include more user attributes when exporting users to a CSV file Environment Liferay DXP 7.1 Resolution Add "users.export.csv.fields=" into portal-ext.properties to include more user attributes. # # Input a list...
Deploying Liferay DXP in Microsoft Azure
legacy
The Liferay Engineering and Global Services teams have extensive experience deploying and managing infrastructure in cloud environments such as Azure. Their accumulated experience and best practices are described in...
Liferay Security Development Overview
legacy
This paper provides an overview of the processes used during development and testing of Liferay products. Combined, these processes ensure that Liferay’s customers can have confidence in the security and ongoing...
Liferay DXP Application Security Features
legacy
This document provides an overview of application-level security features in Liferay DXP. It discusses transport security, encryption, web services, SSO, OAuth, and more.  The paper is available for download here.,...
After upgrading to DXP 7.1+, items in Workflow can't be rejected
legacy Troubleshooting
Issue After upgrading from Liferay Portal 6.X to Liferay DXP 7.1+, we are no longer able to reject items in workflow using the default Single Approver workflow Items can still be approved, but if we...
Breakpoints in iPhone 10 Causes Mobile Device in Landscape mode to show Desktop View
legacy How To
Issue When viewing Liferay DXP 7.0 on iPhone 10, rotating the screen to landscape causes the portal to be displayed in desktop mode. Environment Liferay DXP 7.0 iPhone 10 Resolution This is the intended behavior....
The service pack is Not available.
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Check...
Known Issue: Security Scan Shows Liferay as a Potential Sharepoint Vulnerability - False Positive
legacy Troubleshooting
Issue There may be some instances where a security scan shows Liferay having a potential Sharepoint endpoint vulnerability. Specifically, the security scan's warning may be related to the /_vti_inf.html file. This is...
How to check for updates to pages that have propagation enabled from the site template
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue How...
How do I restrict Guest Users from Viewing Public Pages?
legacy How To
Issue Sometimes it is necessary for Guests (non-authenticated users) to be restricted from viewing Public Pages so that they are only viewable by Site Members. Otherwise, Public Pages are for Guests and Site Members...
Blank page with “No Group exists with the key {companyId=0, groupKey=Guest}” error in log
legacy Troubleshooting
Issue After restarting portal, the page turns into a blank page. The following error is reported in the log: 2019-04-03 04:27:28.258 ERROR [http-nio-8080-exec-5][PortalInstances:162]...
Dynamic content fetched by Web Content template stays the same after updates
legacy Troubleshooting
Issue User uses web content template to fetch dynamic content from the database. The value displayed on the page stays the same even if the data in the database has already changed. Environment Liferay DXP 7.0, Liferay DXP...
Sitemap include option per page is not published from staging to live
legacy Troubleshooting
Issue The Sitemap Include options (Edit page -> SEO) are different between staging and live environment even after publishing from staging to live.  Environment Liferay 6.2 EE Resolution Check if Page Versioning is...