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Does Liferay support IPv6?
legacy
Issue Does Liferay support IPv6? Environment Liferay QR Resolution We plan to support IPv6 at the load balancer level using a dual-stack approach. While this requires some development on the Liferay side,...
Why is the Product Specification Key Different from the One Defined in the Specification List?
legacy
Issue When creating a product specification, a key is defined under Product Management > Specifications. However, after adding this specification to a product, the Product Specification widget on the product page...
Datasets Are Not Displayed After Upgrading to DXP 2025.Q2
legacy Troubleshooting
Issue After upgrading to DXP 2025.Q2, existing Datasets are not displayed on pages. The Dataset fragment may appear collapsed when editing the page but is not rendered for users. Newly created Datasets are displayed...
Exception in thread "main" java.lang.ClassNotFoundException: com.liferay.portal.tools.DBUpgrader
legacy Troubleshooting
Issue While attempting to upgrade to the Liferay Quarterly Release, the following error was encountered, and the upgrade process failed: Exception in thread "main" java.lang.ClassNotFoundException:...
Node in Cluster Fails to Start with Deadlock and Circular Reference Errors
legacy Troubleshooting
Issue When starting a Liferay DXP cluster, the node fails to start and gets stuck. The thread dump show a combination of errors, including deadlocks, circular references, and class not found...
Multi-Factor Authentication (MFA) email is not being sent for logins
legacy Troubleshooting
Issue Multi-Factor Authentication (MFA) email is not being sent for logins, and due to this, users are not able to login successfully.  Environment Quarterly Release Resolution One potential cause for this is a mail server...
Creating an assetlink and .well-known in PaaS Environment
legacy How To
Issue How can I add an assetlink and .well-known configuration within my PaaS Environment?  Environment Liferay PaaS  Resolution As a PaaS customer, you have the necessary permissions to add files and directories...
"fields" and "nestedFields" Parameter Not Applied to Account System Objects
legacy
Issue Using the GET Rest API for account-restricted objects does not seem to follow the `fields` and `nestedFields` parameters for the linked account. For example, when querying a custom object and attempting to...
In the Documents and Media portlet, the search is not performed on the selected folder in its configuration
legacy Troubleshooting
Issue I have an issue with the documents and media portlet document search. I have two document folders and two document and media portlets on a page. One folder is set at a document folder, the other is set at another...
Upgrade to a Quarterly Release Fails with "Elasticsearch sidecar could not be started" Error
legacy Troubleshooting
Issue When upgrading from Liferay DXP 7.2 to a Liferay DXP 7.4 Quarterly Release, the server startup fails. The logs show errors related to Elasticsearch, such as: 2025-07-10 09:29:51.414 ERROR...
Client extensions for different business needs
legacy How To
Issue How we can leverage client extensions? Environment Liferay DXP Quarterly releases Resolution As of 2024.Q4 Liferay CLI tool and Liferay Themes Toolkit are deprecated. Instead, a new approach is available....
Sharepoint configuration
legacy Troubleshooting
Issue While configuring Sharepoint integration following this documentation, we are facing the following HTTP 500 internal server error, and found that we have multiple versions of the connector installed....
How to Enable Audio for CAPTCHA
legacy How To
Issue How can users enable audio for CAPTCHA verification? Environment Liferay DXP 7.4 and above Resolution Liferay does not provide out-of-the-box (OOTB) support for audio CAPTCHA functionality. However, users...
Page Audit is not displaying errors properly
legacy Troubleshooting
Issue I have an issue with Page Audit. The feature has stopped working. When initiating an audit on a page, the progress bar reaches 99% and then stops, resulting in a null pointer exception error being thrown in the...
Proxy paths are not honored after upgrading to 2025.Q1.9
legacy Troubleshooting
Issue After upgrading to 2025.Q1.9 we've found that our page are largely inoperable. There are a large amount of console errors related to missing functions, missing MIME types, missing AUI, etc. Environment...
Unable to edit or create Collections
legacy Troubleshooting
Issue We've discovered a behavior that occurs when trying to edit existing collections or creating new collections. The page fails to load. The main error that popualates references a missing classname:...
I cannot schedule web content using a date in the past
legacy Troubleshooting
Issue I have an issue with the web content scheduling. I set the time zone of the user's OS to CET while the user and the server are set to UTC (by default). I create web content and schedule it to be less than 1 hour...
NoClassDefFoundError: org/apache/commons/compress/archivers/zip/ZipArchiveInputStream
legacy Troubleshooting
Issue We are putting up commons-io on osgi/module folder so it will be readily available to all modules, on our previous version of Liferay (DXP 2024 Q1.7), the commons-io worked, however now we are updating to the latest...
How to expose large object entries to guest users without manually assigning the permissions
legacy How To
Issue How to expose object entries to guest users without manually assigning permissions to each entry. Assigning permission will work here but if the number of entries in the object is large, it will not be...
Callback URL of OAuth2 application created via client extension resets after server restart
legacy
Issue After restarting the server, the callback URL for OAuth2 applications created via client extensions, gets reset to the default @protocol@://localhost@port-with-colon@/o/oauth2/redirect, instead of the...
Web Content Not Visible in Related Asset Window
legacy Troubleshooting
Issue The user is unable to tag web content to another web content as a related asset with a DB2 database. Steps to reproduce: 1. Navigate to the web content section. 2. Select a basic web content item and create...
Cross-Site Scripting: Reflected
legacy
Issue A Cross-Site Scripting (XSS) vulnerability was detected in the web application. Cross-Site Scripting occurs when dynamically generated web pages display user input, such as login information, that is not...
What is causing large temp files to be created?
legacy Troubleshooting
Issue Some process is creating a large file in the Tomcat/temp directory. These files can be multiple gigabytes in size and grow over a short amount of time and eventually use all the disk space on the servers. ...
Builds not deploying to dev environment
legacy Troubleshooting
Issue Jenkins builds are successfully created, but deployments to the dev environment do not start after clicking "Deploy Build". Direct deployments from Jenkins using LCP_CI_DEPLOY_BRANCH and...
Objects API PUT Calls Partially Update Resources Instead of Replacing Them
legacy Troubleshooting
Issue When using the Objects headless API, PUT commands for Objects are only overwriting fields included in the API call, rather than replacing the elements entirely. PUT calls should update every object...
Define Configurable Variable to manage values across Liferay sites in Liferay pages
legacy How To
Issue How variables to be used across the site, primarily for Fragments, to assign dynamic values that can be changed and propagated from a single place. Environment Liferay DXP 7.4 U4+ Liferay DXP Quarterly...
Receiving ClassNotFoundException:JspTagHandlerPool in traces
legacy Troubleshooting
Issue When starting the server, receiving the ClassNotFoundException:JspTagHandlerPool in the gowroot traces: Steps to reproduce: 1. Start the server by giving this command: ./catalina.sh glowroot run. 2. Now...
How to change class name of copied Fragment from the default name + "copy"
legacy
Issue When duplicating a fragment and adding it a new name, is it possible to change the create css class as well? The created class has the original's fragent's name + "copy" Example: myFragment, gets copied and...
Getting out of memory error and receiving DelayedCachedOutputStreamCleaner
legacy Troubleshooting
Issue Receiving of out-of-memory error and the below thread in the thread dumps: DelayedCachedOutputStreamCleaner" #3359 java.lang.Thread.State: TIMED_WAITING at java.lang.Object.wait0(Native Method) - waiting on...
Object moves folders when creating second object
legacy Troubleshooting
Issue When creating two objects through Model Builder, creating a second object causes the first object to be moved to a different folder. Environment Quarterly Release Resolution This issue was fixed in 2025.Q1.12 with...
Advanced Tab in the Monitoring section on the Cloud Console is not showing up
legacy Troubleshooting
Issue The Advanced Tab does not appear in the Monitoring section on the Cloud Console Environment Liferay Cloud - PaaS   Resolution...
Sites' default locale is not among available locales
legacy
Issue Sites may have inconsistencies in their language definitions where the default locale is not included in the list of available locales after create or update the sites.  Example inconsistencies...
How can I implement the Google Site Verification meta tag in Liferay?
legacy Troubleshooting
Issue I want to implement the Google Site Verification via meta tag in Liferay, but after adding the Google-provided meta tag data to my site through Custom Meta Tags, the verification is still failing. ...
How can I change View permissions for all the contents of a Document Library folder?
legacy
Issue When I change the View permissions for a folder, the new permissions aren't reflected in the permissions window of any child folders or files within the parent folder. How can I change View permissions for...
CAPTCHA is not refreshing in Sign-In popup on Sign-In page
legacy Troubleshooting
Issue CAPTCHA is not refreshing in the sign-in pop-up page. If the user is already on the sign-in page and opens the sign-in form from the pop-up, the CAPTCHA does not refresh properly in the pop-up. Steps to...
Activity within embedded pages does not maintain user sessions
legacy
Issue Activity within an application found on a Liferay embedded page does not count as activity with regard to a Liferay session, so it does not maintain the user session. As a result, the user is session expires...
One cluster node doesn't start up completely after OS patching
legacy Troubleshooting
Issue I am currently running a Liferay cluster. I patched my OS then rebooted each server separately. One more more nodes came back online correctly, but at least one node isn't starting up completely, and I see...
Workflow "Metrics" Data Not Visible After Upgrading Liferay
legacy Troubleshooting
Issue After upgrading Liferay from 2024.Q2.7 to 2025.Q1.4-lts, navigated to Applications Menu > Applications > Workflow > Metrics, and noticed that the data is not being displayed. Steps to reproduce: Start Liferay...
Feature Flags are not enabled by Default
legacy Troubleshooting
Issue I have an issue with the feature flags: feature.flag.LPD-11131=true and feature.flag.LPD-35013=true I set both features in the portal-ext.properties file in 2025.q1.6-lts. However, after started the instance the...
Authenticated users with no permission to access Control Panel can navigate to /control_panel/manage with the message: Please select a tool from the left menu.
legacy
Issue I have an issue with authenticated users who do not have privilege to access the Control Panel. A user with no specific role (Only User role), when navigating to /control_panel/manage gets redirected to a page...