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Listing URL-s from Sitemap.xml
legacy How To
Issue Does Liferay have any tools or scripts which will allow us to get a list of all the URLs which are included in the full site map? Additional Information Change the Sitemap format in Liferay DXP: By default, the...
HTTP Security Headers Missing on 404 pages
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue While adding the below security headers in nginx.conf file...
Remove the Site Name and Portal Name from the Browser Title
legacy Troubleshooting
Issue While hovering the mouse on a browser tab of any page, it displays the "Page Name - Site Name - Portal Name". How to remove the Portal Name part from it? Environment Liferay DXP 7.4 Resolution Create the...
DefaultValue in structures with repeatable fields are incorrect
legacy Troubleshooting
Issue Default values in structure with repeatable field don't work as expected. After creating an exporting a structure with a repeatable field, the default value is empty, despite being defined in the...
module java.base does not "opens java.lang" error in buildService using Java 21
legacy Troubleshooting
Issue The following exception is thrown when trying to build a service with Service Builder: Failed to initialize ClearThreadLocalUtil java.lang.ExceptionInInitializerError at...
ORA-00972: IDENTIFIER IS TOO LONG
legacy Troubleshooting
Issue When using Oracle 19c as the database, setting the compatible version to 12.1.0.2 or lower can lead to errors under certain circumstances, such as when publishing an object that has relationships...
Admins can't sign in when LDAP Required is enabled if they only exist in Liferay but not in LDAP
legacy
Issue When LDAP is configured with the option Required, admin users that exist in Liferay but not in LDAP are not able to log in. Environment Quarterly Release 2024.Q2 Resolution As indicated in the documentation,...
When using Liferay Objects, the pages are inaccessible when viewed from the ellipses menu
legacy Troubleshooting
Issue When using Liferay Obejcts with enough Objects to where the ellipses menu is necessary (7 pages), the pages shown when clicking on the ellipses are inaccessible.  The pages are only accessible if they are...
Web Content with Multi-Select List Fails to Save Values
legacy Troubleshooting
Issue After creating a structure, the multi-select field does not save more than one option. The list in my web content doesn't save if one of the values has a comma in the option.  Environment Liferay DXP...
How to resolve "At most 15 SSL certificate(s)...can be specified" errors when adding many custom SSL certificates in Liferay Cloud
legacy Troubleshooting
Issue When attempting to add a new custom SSL certificate to our load balancer, the certificate is not updating even though we see on this Custom Domains page that we can add 50 custom domains In the logs, we see...
Why are Guest users able to edit Rich Text fields within a form?
legacy How To
Issue We created a form with a Rich Text field, but we see that guest users can edit the content in the Rich Text field (including the source). How do I disable the user/guest from being about to edit the text in...
Unable to Cancel Shutdown Event
legacy Troubleshooting
Issue After scheduling a shutdown event, and trying to cancel it, you see an error: "Error:Text verification failed."   When trying to cancel a shutdown event, I'm prompted to input a CAPTCHA, but there is...
Multi-Select Option Missing from Translation Interface
legacy How To
NOTE: The following resolution requires customization and should only be implemented at the discretion of your team. Liferay Support will not be able to assist with designing or implementing customizations....
WorkFlow Task Timer Does Not Send Notifications
legacy Troubleshooting
Issue Kaleo Task does not execute a timer with a Groovy type action. After setting a notification in a Workflow Task Timer, the message is not printed in the log. Timer notification is not sent when the...
Create custom API applications in Liferay
legacy How To
Issue Is there any way to create custom API applications without code? Environment Liferay DXP 2023.Q4. Resolution Liferay has created a new application to help developers build APIs based on custom objects in a...
Hard to Manage Web Contents and Structures
legacy
Issue I want to easily find and manage all my web contents organized by structures I'm working with so that I can review them, edit them, etc. Environment Liferay DXP Quarterly Releases Resolution This has been...
The portal is not reindexing because the following error: "HTTP/1.1 413 Request Entity Too Large"
legacy Troubleshooting
Issue When attempting to reindex the portal, the process fails, and the following messages are displayed in the logs: May 29 12:46:07.767 build-3886 liferay[liferay-5655d97f59-99cjk] [dxp] ERROR...
Is there a way to easily add tables to fragments using the WYSIWYG Editor?
legacy
Issue Currently it is not possible to add a table from the WYSIWYG Editor toolbar in Fragments.   Environment Liferay PaaS, Saas Quarterly Releases Liferay 7.0+   Resolution We have an open story ticket for future...
SecureXMLFactoryProviderImpl.class_blocked.pdf is not listed
legacy Troubleshooting
Issue The user was unable to install a patch or hotfix, even after restarting the server and attempting with a vanilla instance, the following errors can be seen:  ERROR [Patcher:-1] The command has failed. Please...
How long does it take to apply a resource extension in the SaaS extension area?
legacy
Issue How much time passes from the moment of purchase of an expansion of CPU and RAM in the extension area in Liferay Saas until the resources are available? Environment Liferay Saas Resolution Currently, there is a...
What is the use of the Analytics Administrator user and role?
legacy
Issue After connecting to Analytics Cloud (AC) there's an Analytics Administrator user with the Analytics Administrator regular role. What is their use? Environment Liferay DXP with Analytics Cloud Resolution The...
Is it possible to use a hotfix when building my custom code?
legacy How To
Issue I have been provided with a hotfix, and I want to compile my custom code using that hotfix from my Liferay Workspace. Environment Any Liferay DXP version Liferay Developer Tools Resolution There is not an easy...
Unable to Edit Document with a Name Not Including a File Extension
legacy Troubleshooting
Issue We cannot edit a document's properties if the document name does not contain a file extension and here are the steps we took: Navigate to Control Panel > System Settings > Documents and Media Change the value for...
Unable to restore backups in Liferay PaaS
legacy Troubleshooting
Issue When attempting to restore a backup to the Liferay service, the backup appears to be restored successfully, but there is no document library that appears associated with the Liferay service The following error...
Is it possible to map non-basic user attributes with SAML?
legacy
Issue Can non-basic user attributes(e.g. jobTitle) from an Identity Provider(IdP) get mapped to their respective fields on the Service Provider's User_ table? Environment 2024.Q2 Resolution Currently, LDAP can only be used to...
A simple example and key factors to check when testing custom OAuth 2.0 applications
legacy How To
Issue You have created an OAuth 2.0 application and would like to set up the minimum configuration to be able to test it. This article provides a simple example that could be adapted to your needs....
After an upgrade and database migration, old theme is not being replaced by new theme
legacy Troubleshooting
Issue After an upgrade, a new theme developed to replace an old theme is not applied to pages that utilized the old theme. There are multiple pages with different theme settings and updating them one-by-one is...
Web Content Not Showing as `Translated`
legacy Troubleshooting
Issue After creating a web content in English, then selecting a new language and translating the content, we're able to publish, but the content remains untranslated. We created a sample web content and...
The portal is not reindexing because Elastic Search has reached the maximum number of shards.
legacy Troubleshooting
Issue When attempting to reindex the portal, the process fails, and the following messages are displayed in the logs: Validation Failed: 1: this action would add [1] shards, but this cluster currently has...
Unable to upload blog images after upgrading to 2024.Q1.1
legacy How To
Issue After upgrading to 2024.Q1.1, I no longer have the option to upload blog images within a blog post. This was implemented due to a potential security vulnerability with actors being able to upload offensive or...
Locating Configurations in OSGi in Backup
legacy
Issue Where could I locate files such as modules, Marketplace packages and WAR files from the backup? What are the files we take from Document Library in the backup? Environment Paas and SaaS Resolution What are...
User's chosen Prefix does not save when switching between Languages
legacy
Issue When editing a user's preferences, I've found that the pre-selected options for "Prefix" do not remain saved when changing the "Language" option Environment Quarterly Release Resolution Liferay doesn't have...
Changes in a site's widget page variation also affects the hierarchy in other variations
legacy
Issue Is it possible to configure Liferay so that a change in one site's widget page variation does not also affect another page's hierarchy?  Environment Quarterly Release Resolution Unfortunately, there is no...
Detecting Unsuccessfully Deployed Components on Startup
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How to detect unsuccessfully deployed components on...
com.liferay.portal.kernel.exception.LocaleException occurs during upgrade
legacy Troubleshooting
Issue I am receiving the following locale exception error when upgrading my database:  ERROR - Failed upgrade process for module com.liferay.layout.admin.web com.liferay.portal.kernel.upgrade.UpgradeException:...
Understanding the 'locales.enabled' property and the Instance Settings language configuration
legacy
Issue There is a portal property to specify the locales that are enabled by default: locales.enabled. However you can change that from Control Panel > Instance Settings > Localization. How that portal property and...
What are the conditions to decide if a page inherits its theme?
legacy
Issue The UI allows you to determine whether a page inherits its parent's theme or has a custom theme applied. However, the Layout table does not contain a field specifying theme inheritance. Then, what criteria are...
Product Description contains HTML elements
legacy Troubleshooting
Issue When searching products, the product description contains HTML elements. Steps to Reproduce: 1. Create a site using the Minium accelerator. 2. Navigate to Commerce > Product Management > Products 3. Open Brake Fluid and...
Why do I get PortletDataException when trying to delete a Site?
legacy Troubleshooting
Issue When I try to delete a Site, I am getting the following error (full stacktrace attached): ERROR [http-nio-7080-exec-4][GroupLocalServiceImpl:4161] Unable to delete data for portlet null in group 2934490...
Cloud Console email verification gives an invalid email error
legacy Troubleshooting
Issue When I click on the Accept Invite link in the email to verify my email address to access the DXP Cloud Console, I receive the following error: Invalid email. How can I log in? Environment Liferay SaaS Liferay...