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Setting Up Liferay Portal on a DB2 Database
legacy How To
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. This article outlines steps on how to setup a DB2 connection with Liferay Portal. This article use properties set...
Moving Existing Data From an Old Liferay bundle to a New One
legacy How To
This article provides a checklist when you move your existing data from an old Liferay environment to a new one. Resolution For database, please backup the database in old environment and import it to the new environment. For documents, they are stored...
Using the Data Migration Tool in Liferay DXP 7.1
legacy How To
This article documents how to use the data migration tool in the Server Administration section of Liferay Digital Experience Platform (DXP) 7.1. The Data Migration Tool allows administrators to migrate data quickly between Documents and Media repository to another, such as moving from...
Upgrading to Liferay Portal 6.0 EE SP1
legacy How To
When upgrading to the latest Liferay Portal, there are many things to take into account. This guide is designed to assist in the upgrading process. Please read and ensure your environment is ready prior to performing the upgrade. Resolution These are listed in order of what should be...
Liferay Information for Common Application Servers
legacy
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Resolution   Tomcat JBoss Weblogic Websphere Glassfish WEB-INF Folder ${TOMCAT_HOME}/webapps/ROOT...
Document versioning won't display versions after 1.9 is entered
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Upon updating a document to the 10th version, you may see an error similar to this: ERROR...
Avoiding a Batch Error When Defining Friendly URLs
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. If you have a user that has a friendly URL page like "myca" and that user tries to join the user group that also...
Stopping Liferay DXP 7.0 LPKG Modules
legacy
This article documents which LPKG files can be disabled with little or no negative effects as part of Liferay's introduction of modularity in Liferay DXP 7.0. Because certain core functionalities have been turned into modules using the OSGi framework, there are benefits which have been...
Understanding Languages in Liferay Portal
legacy How To
Liferay Portal is designed to handle as many languages as you want to support. This is done by pulling out all language specific text and storing it in the language.properties files. This way, when a page loads, Liferay Portal will detect the language, pull up the corresponding language...
Liferay DXP Javadocs
legacy How To
For developers, Liferay has created a set of documentation (Javadocs) that provide API and code detail for working with Liferay DXP's core software. To access the Javadocs, follow either one of the following instructions. For the zip file, navigate to the Liferay DXP 7.0 Fix...
Deploying Plugins via Administration Console
legacy How To
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. There are multiple application servers that allow users to deploy plugins via an administration console of some...
Anonymizing Data
legacy How To
Preserving anonymity of users when providing data to Liferay may be a concern for certain use-cases. The following guidelines should assist in determining which data should be anonymized and finding where 'sensitive' data can be located on Liferay's database. Resolution Create a SQL...
Managing Time Zones in DXP 7.0
legacy How To
This article documents how to change the time zone in your Liferay DXP 7.0 environment. Given that users are working with the Liferay platform from all over the world, it is important to have the ability to change the time zone. You can do this at two different levels; the individual...
Too Many CPU Intensive Tasks: A Common Performance Issue in DXP 7.0
legacy Troubleshooting
This article documents a common performance issue related to running Too Many CPU Intensive Tasks within Liferay DXP 7.0. Continue reading to discover the necessary information about this issue and how to navigate through it.  The following are some of the more common causes and...
Setting Up the Liferay Platform on AWS EC2
legacy How To
This article is a guide to help users set up, install and cluster Liferay DXP 7.0 or 7.1 on AWS Elastic Compute Cloud (EC2).  Resolution EC2 Instance Set Up There are 2 kinds of EC2 instances: (1) EC2-classic and (2) EC2-VPC. Please refer to Amazon's documentation for more detailed...
Removing '/web/' From Auto-Generated URLs
legacy How To
This article documents how the Liferay platform will automatically generate URLs appended with /web/, which can also be changed to a friendly URL. This may be an issue for those who do not want to append generated endings to URLs. For instance: http://liferay.com/web/page.html becomes...
Common Causes for the Properties in the 'portal-ext.properties' Not Taking Effect
legacy Troubleshooting
This article documents the circumstances for when properties in the portal-ext.properties are not working correctly. This article also discusses common causes for the properties in the portal-ext.properties not taking effect and provides instruction on the proper ways to configure the...
Deploying the Liferay Platform on WebSphere Network Deployment Edition
legacy How To
This article documents how to deploy Liferay Portal 6.2 or Liferay DXP (7.0 or 7.1) on WebSphere Application Server with Network Deployment (commonly abbreviated ND). The Network Deployment Edition is a tool that offers an additional profile to manage multiple application server...
Upgrading to Permission Algorithm 6
legacy How To
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Permission algorithm 5 was used as the default permissions algorithm starting with Liferay Portal 5.1. Beginning...
Setting Up the Liferay Platform on Microsoft Azure
legacy How To
This article outlines what Microsoft Azure is, how to create a Virtual Machine (VM) to run on the Liferay platform and how to configure the Liferay platform with Azure. Resolution What is Azure? Microsoft Azure is a cloud computing platform and infrastructure created by Microsoft. It is...
Grace Period for Virtual Cluster Activation Key
legacy
This article documents the grace period provided by the virtual cluster activation key, when exceeding allowed number of nodes. Resolution When using a virtual cluster activation key, you are allowed to have an overage of cluster nodes up to double your allotted number of cluster nodes...
Role Permissions to display all the actions in Knowledge Base Display Widget
legacy Troubleshooting
Issue After having created a specific role to let users manage Knowledge Base articles from Knowledge Base widgets, some actions, like "Add Child Article" or "Edit Article", may be visible from Knowledge Base Admin widget but not from Knowledge Base Display widget. Environment Liferay...
Blacklisting Commerce components in 7.3 can stop other modules as well
legacy Troubleshooting
Issue When you add a Commerce component to the blacklist, other modules will stop functioning as well. This may cause the following issues:  - Certain Commerce menu elements could be missing  - Gogo Shell commands won't be executed in Control Panel > Gogo Shell  - A lot of unsatisfied...
Large File Uploader Permissions
legacy
In compliance with the latest GDPR regulations, files uploaded via our large file uploader are encrypted. As an additional security measure, we require all large file attachments to be void of any personal data. If an attachment is found to have personal data, the file will be deleted...
Unable to see Structures Field for the Templates
legacy Troubleshooting
Issue Steps to reproduce: Start a Liferay bundle. Create a structure with some fields in it Create a template for it Click on the Structure tab, then back to the Template tab Open the template Expected behavior: The structure's fields are available Actual behavior: The structure's fields...
Scheduled publication to live won't include new content
legacy Troubleshooting
Issue After setting up a scheduled publication of a site from staging to live and adding new contents, these contents are not shown in the live environment when the scheduled date arrives. Environment Liferay DXP 7.0+ Resolution This may be the expected behavior depending on whether...
Paginated multi-selection is lost when navigating through pages with SPA disabled
legacy Troubleshooting
Issue The view to assign users to a given role can be paginated. When SPA is disabled, only the users selected from the last page are effectively selected: those selected in previous pages are discarded. This can happen with similar scenarios where several items can be assigned to an...
The Form Records are viewable by guest users in the search results after the upgrade to DXP 7.2
legacy Troubleshooting
Issue The Form records sent by other users are viewable by guest users in the search results after the upgrade from DXP 7.0 to DXP 7.2: When a guest user searches in the search bar, the response will include the Form records of other users. This problem is only reproduced in the Forms...
Free Marker Template Null Pointer Error
legacy Troubleshooting
Issue Free marker template(ftl) error is occurring when fragments changes propagation is enabled. Steps to Reproduce Enable Automatic Page Fragment Propagation. Navigate to Product Menu -> Design -> Fragments Create a new Collection and new Fragment  Now, add below JSON snippet in...
java.lang.IllegalArgumentException: java.net.URISyntaxException
legacy Troubleshooting
Issue The following exception can be obtained when using S3 as store if no s3Endpoint is configured: 2021-03-16 01:18:14.998 ERROR [Start Level: Equinox Container: 8c2a1a4c-edbd-4cd0-9216-4a02f75d4f55][S3Store:93] bundle com.liferay.portal.store.s3:4.0.39...
Updating Commerce Catalogs runs into Permission issue
legacy Troubleshooting
Issue When you are editing Catalog in Commerce and try to save the modification you will get the following message: "Error: You do not have the required permissions". This error usually happens when there is no Currency set for the Master Catalog. You can check this on the UI if you edit...
Limited Commerce menus available after upgrade to Liferay DXP 7.3
legacy Troubleshooting
Issue After upgrading the portal to DXP 7.3 most of the Commerce submenus are not listed under the Control Panel > Commerce tab Only "Inventory", "Product Groups", "Options", "Specifications" and "Health Check" options are available Environment Liferay DXP 7.3 Commerce 3.0 Resolution If...
Form's new records are indexed even though property 'Searchable' is set to 'Disable'
legacy Troubleshooting
Issue Steps to reproduce: Create a new Form. Add a new TextField and set property 'Searchable' to 'Disable'. Save Form. Add created Form to a page. Submit this form with some value in text filed (i.e. answer_one). Search by this value (i.e. answer_one) in Search Bar.  Current behavior...
HTML elements disappear in Calendar's events editor
legacy Troubleshooting
Issue When you edit the description of an event in Calendar portlet and elements like <iframe> are added through the Source view to it, after saving the event those elements disappear from the editor. Some simple steps to reproduce: Add a new calendar event and edit its description....
Password verification needed at time of changing user screen name & email address
legacy
Issue Password verification is required whenever a user needs to update its screen name or email address Environment Liferay DXP 7.3 Resolution A feature request has been already created in order to add a toggle for enabling & disabling this password verification feature. Although the...
Web contents and blog posts can be displayed in asset publishers even if their filters wouldn't allow them
legacy
Issue A web content (or blog post) can be displayed in any Asset Publisher, even if its configuration wouldn't allow it, by requesting a URL of the form: .../-/asset_publisher/$asset_publisher_identifier/content/$web-content-friendly-url Environment Liferay DXP 7.0+ Resolution This is...
No base price list error when editing SKUs or Ordering after upgrading Commerce from 7.1
legacy Troubleshooting
Issue After upgrading Commerce from Liferay DXP 7.1, users are unable to order Products and admins are not able to update SKUs of the Products. There is also an error in Liferay logs: ERROR [http-nio-8080-exec-4][CommerceProductPriceCalculationV2Impl:520] There is no base price list...
Disable Liferay Personal Sites
legacy How To
Issue How to disable Liferay personal sites? Environment Liferay DXP 7.2 Liferay DXP 7.3 Resolution This property is enabled as true by default, but in order to disable personal sites add these below properties in portal-ext.properties file.  # Set whether or not public layouts are...
Fragment Unexpected Error Occurred
legacy Troubleshooting
Issue While dragging the same fragment on Page this error is shown "Error An unexpected error occurred while rendering this item" Steps to Reproduce Enable Automatic Page Fragment Propagation. Create a Fragment and add the following code snippet in HTML Tab. <label><span...
Website visit count
legacy
Issue How to enable total visitor counts in a website? Environment Liferay DXP 7.0+ Resolution Liferay introduces a new product Liferay Analytics Cloud which is a cloud-based SaaS offering that works with Liferay Digital Experience Platform(Liferay DXP) to give insights into customer...
Resolution of HTTP Request Smuggling vulnerability
legacy Troubleshooting
Issue Security vulnerability of HTTP Request Smuggling in the environment. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution 'HTTP request smuggling' should be handled at the web server/app server and not at Liferay. For example, if user is using Tomcat, then they...
When the "Search" page is first in the list of pages, the link to "Go to Site" in the product menu does not appear.
legacy Troubleshooting
Issue When the "Search" page is first in the list of pages, the link to "Go to Site" in the product menu does not appear. Environment Liferay DXP 7.1 Resolution The observed behavior is a known bug and fixed in Liferay-fix-pack-dxp-15 and above. Installing Fix Packs and Hotfixes on...
User gets a site despite disabling it in portal-ext
legacy
Issue We have set the following settings in portal-ext.properties, but when a user is created, an entry is also created in the group_ table that has the username as the friendly-url. layout.user.public.layouts.enabled=false layout.user.public.layouts.auto.create=false...
Added buttons to AlloyEditor toolbar don't work in Blogs
legacy Troubleshooting
Issue I added buttons such as strike-through, superscript, and subscript to the AlloyEditor toolbar, but these buttons don't work when attempting to edit content in the Blogs module. Environment Liferay DXP 7.2 Resolution The strike-through, superscript, subscript, and page break buttons...
'Unable to load external repository class' when a Sharepoint OAuth configuration is missing for an existing repository
legacy Troubleshooting
Issue If the Sharepoint configuration (configured in System Settings) is missing or broken for a repository in Documents and Media, the following error gets thrown every time I access Documents and Media, and I am unable to edit or delete the repository.  2021-05-21 13:41:13.419 ERROR...
Understanding Liferay Cloud SSL Policy
legacy
Issue In the context of SSL Policy, sometimes it is necessary to disable a specific Cypher to address some auditory purpose or some specific requirement. Environment Liferay Cloud Resolution The SSL Policy can be set as Compatible , Modern and Restricted. Please see in the table below...
Setting up Google Analytics to work with Liferay DXP 7.2
legacy How To
Issue Setting up Google Analytics to work with Liferay DXP 7.2 is easy and is described in our documentation here. However, there is some setup that is required on the Google Analytics side so that the two can work together. Environment Liferay DXP 7.2 Google Analytics Resolution Go...
When Setting Okta up as an SSO for Liferay PaaS, how can I generate IdP metadata in Okta without first having SP metadata?
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The documentation for setting up an SSO with Liferay PaaS instructs clients to provide IdP metadata to the Liferay Cloud team before...
Unable to submit Form in any other Language but English
legacy Troubleshooting
Issue Fail to submit the form in added language with required field Steps to Reproduce Go to Web Content > Forms Add a Form Add a Text Field Switch on Required Field Add a Translation, for example: used Chinese(China) for testing Publish the Form Visit the new added form by URL Change...
How can we get email alerts about new Liferay DXP versions released by Liferay?
legacy How To
Issue I'd like to get automatic notifications when a new Quarterly Release, Patch Release, Update, or version of Liferay DXP is available. Environment DXP Resolution Go to https://www.subscribepage.com/liferay   , content:...
Boolean Fragments shows wrong state
legacy Troubleshooting
Issue Boolean Fragment configuration's type checkbox remains selected even after deselecting the checkbox Environment Liferay DXP 7.3 Resolution The observed behavior is a known issue and will be fixed in the upcoming fix pack. If the hotfix is required for this issue, please create a...
Workflow review comments are not visible under Activities Tab
legacy How To
Issue The approve and reject comments are not visible under activities Tab in Liferay DXP 7.3, whereas, it is visible on Liferay DXP 7.2 Environment Liferay DXP 7.3  Resolution The observed behavior is an intended behavior of Liferay DXP 7.3 The technical reason why it is not visible in...
Enable Ratings in Web Content
legacy How To
Issue How to enable the rating asset in web content? Environment Liferay 7.2 Liferay 7.3 Resolution Follow these steps to enable ratings in web content: Publish any web content on Page -> Click on edit mode Click on web content -> action button -> select configuration Next, select...
Why password is required to change the username?
legacy
Issue In version 7.0, the username can be changed via system administrator, however, in version 7.3 it asks for the user's password to be able to make the changes. Environment Liferay DXP 7.3 Resolution The security reason behind this is to request the password of the current user in the...
Unable to create form
legacy Troubleshooting
Issue The form section sometimes appears blank while creating the form Environment Liferay DXP 7.3 Resolution The observed behavior is a known Intermittent issue/bug and will be fixed in the upcoming fix pack. If the hotfix is required for this issue, please create a support ticket...
PortletException thrown when form field rule is inconsistent
legacy Troubleshooting
Issue An exception is thrown when some form field rule is empty or incorrect and the user tries to save the form. Steps to reproduce: Add a new form with three text fields: A, B, C Add a new rule for this form using the fields: if A equals B, show C Save the form. Edit the form and...
Failed Loading plugin after an update of the CI service
legacy Troubleshooting
Issue After updating the CI service in Liferay Cloud you find some errors in the CI's log related with different plugins's  load, the errors are similar to this one: May 26, 2021 3:37:21 PM jenkins.InitReactorRunner$1 onTaskFailed SEVERE: Failed Loading plugin DXP Cloud Builder...
When importing Web Content lar, choose the option "Mirror" in "Update Data", after importing, there is a (2) at the end of Web Content Folder rather than overwriting the Web Content in the target site
legacy
Issue When importing Web Content lar, choose the option "Mirror" in "Update Data", after importing, there is a (2) at the end of Web Content Folder rather than overwriting the Web Content in the target site Environment Liferay DXP 7.0, 7.1, 7.2, 7.3 Resolution This behavior is...
Does the Encryption Key that is generated per company id for the Liferay Installation ever change?
legacy
Issue Does the Encryption Key that is generated per company id for the Liferay Installation ever change? Environment Liferay 7.2 Resolution The following portal properties will alter the encryption key for a Liferay installation: # # Set this to the appropriate encryption algorithm to be...
Enable sitemap.xml from a third party in Liferay
legacy How To
Issue How to add and enable sitemap.xml from a third party in Liferay DXP? Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Resolution Liferay already generates a sitemap.xml file dynamically, it is not hosted at any place, and hence, cannot be replaced....

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