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Reindex icon is visible to all users
legacy Troubleshooting
Issue Reindexing icon is available on top of every page while reindexing for all the users irrespective of roles Environment Liferay DXP 7.2 Resolution This can be disabled for all users by blacklisting the...
Contented Visited and Page Visited rules are missing from Behavior section in Audience Targeting after installing FP21 on DXP 7.1
legacy Troubleshooting
Issue Contented Visited and Page Visited rules are missing from the Behavior section in Audience Targeting after installing FP21 on DXP 7.1 When starting DXP 7.1 with FP21 + Audience Targetting, the following error is...
CKEditor Styles pull-down menu shifts position when hovering the mouse cursor over it
legacy Troubleshooting
Issue CKEditor Styles pull-down/drop-down menu shifts its position when hovering the mouse cursor over it:   This only happens when setting up CKEditor using the following properties on...
Is it possible to authenticate with an Apple device when Fast IDentity Online 2(FIDO2) is enabled?
legacy How To
Issue Can Apple devices with FIDO sign-in credentials(a.k.a. "Passkey") be used to log in to Liferay when Fast IDentity Online 2 has been enabled? Environment DXP 7.4 Resolution Yes, Apple's Passkey can be set up by continuing...
Unable to open the notification of the deleted user
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Navigate to Configuration > Workflow and apply the 'single approver' workflow on 'Content Pages'. 3. Create a new user by navigating to the Users &...
Where is the default dictionary on DXP regarding Password Policies, and is it possible to modify it?
legacy
Issue Where is the default dictionary in DXP regarding Password Policies, and is it possible to modify it? Environment Liferay DXP 7.0 Resolution Default dictionary can be found in the next link:...
Caused by: java.sql.SQLException: Protocol violation
legacy Troubleshooting
Issue The Protocol violation error is observed while trying to perform any publish action Caused by: java.sql.SQLException: Protocol violation: [ 101, ] at...
A build to update the patching tool is stuck and failed
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue A build to install the patching tool in Liferay...
JAWS Screen Reader is announcing state and navigation of Menu items incorrectly
legacy Troubleshooting
Issue The JAWS screen reader does not announce whether a Menu item is expanded or collapsed Environment Liferay DXP 7.4 Resolution This resolution requires customization and should only be implemented at the...
Unable to publish the web content with huge data
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Navigate to Web Content under Content & Data. 3. Go to structure and add three 'Rich Text' fields with repeatable. Click Save. 4. Create web content with the...
Where and how are properties documented?
legacy
Issue We would like to use a property that we used in 6.2, however, we do not know if is it available on Liferay DXP 7.3. Environment All versions Resolution You can find the latest properties in Liferay...
Local Liferay Admin Users unable to authenticate when LDAP is Configured on Virtual Instance
legacy How To
Issue When a main Liferay instance and a second virtual instance are both connected to the same LDAP server, local Liferay admin users are unable to log in when the “Required” box is checked. In the case where the LDAP...
Wrong Apache Commons Lang3 library version added to module manifest
legacy Troubleshooting
Issue We have a service builder module that uses Apache Commons Lang3. Our Liferay version uses Apache Commons Lang3 version 3.11. In our module, we have defined the dependency as follows inside the build.gradle:...
How to change the screen name and email-id of the Liferay's default admin user
legacy How To
Issue How to change the screen name and email-id of the Liferays default admin user Environment Liferay DXP 7.4 Resolution The respective admin user can change his/her screen name by logging into the...
Issue with Rating functionality
legacy Troubleshooting
Issue Steps to reproduce: 1. Navigate to Configuration-> Settings-> Social-> Ratings and change the Web Content type to Like with the help of the dropdown and save it. 2. Navigate to Design-> Widget Templates-> Create...
Is Liferay compatible with macOS?
legacy
Issue Can I use Liferay DXP 7.2 with macOS?   Environment Liferay DXP 7.2   Resolution The compatibility matrix is made for production systems, however, developers can also use other operating systems with...
Is Form fields and pages are limited?
legacy Troubleshooting
Issue We tried to create a Form with 50 fields and 9 pages but we could not save it.   Environment Liferay DXP 7.4   Resolution This is limited but if this limit is not enough it can be raised even a higher...
AWS S3: does Liferay support the x-amz-server-side-encryption header with server side encryption?
legacy Troubleshooting
Issue I am using an S3 bucket as the store for our Documents and Media I have configured it with a Service Control Policy that requires encryption and the presence of the x-amz-server-side-encryption header, something like...
Video and audio files cannot be played and generate thumbnail on Linux/Unix based OS with Xuggler enabled
legacy Troubleshooting
Issue Xuggler is enabled to play video and audio files. When running on a Linux/Unix-based system, the audio and video files are displayed without any thumbnail and cannot be played. They do not start when...
'getRealUserId is not a function' when upgrading to 7.3 u6+
legacy Troubleshooting
Issue When upgrading to 7.3 update 6+, some undesired behaviors occur and the console log shows the following error:  Uncaught TypeError: themeDisplay.getRealUserId is not a function Environment Liferay DXP 7.3 Update...
Modify the URL to remove /w when using a display page template for web content
legacy
Issue If you are using a display page template to display the web content data on the page then it will generate the URL as like "https://localhost_or_domain:port/w/WCTitle".  In order to make SEO friendly URL, there...
Getting error "Please enter valid content" when saving/updating a workflow
legacy Troubleshooting
Issue I cannot save a workflow, I get error "Please enter valid content", possibly because there is something wrong in the workflow xml syntax. How can I get more specific information about what could be wrong the workflow...
SSL Certification isn't provided by Let's Encrypt, even though it is set up correctly
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Let's encrypt isn't providing SSL certification to my...
SAML IDP is unable to initiate SLO
legacy Troubleshooting
Issue SAML Identity Provider is unable to initiate Single Log Out Notes 1. Set the different virtual hosts as below as an example 127.0.0.1www.bbb.com (For IDP) 127.0.0.1www.sp.com (For SP) 2. Using thetest...
Emojis are sanitized into Chinese characters
legacy Troubleshooting
Issue Emojis are being sanitized when AntiSamy is enabled. A warning is thrown in the logs where the character codes are matching the previously written emoji: Could not execute JDBC batch update The emoji is...
Guest users are not redirected to Private Pages after logging in
legacy Troubleshooting
Issue When navigating to a private page as a guest user, the user does not get redirected to the private page they were attempting to access after logging in. Environment DXP 7.4 Resolution Log in as an administrator and...
Comments on Workflow tasks
legacy
Issue Comments added when assigning, approving or rejecting a Workflow task, are not presented in the 'Comments' section of the Review/Workflow task page. My Workflow Task page: Comment to Approval: Review/Workflow...
Content Page changes are propagated when created using a Template
legacy Troubleshooting
Issue Changes to Content Pages are automatically propagated when created using a Content Page Template. This conflicts with the intended behavior where edits made to Content Pages should not be propagated.  Environment DXP 7.3...
Removing View Permission for Guest Users on a Newly Created Site Causes 404 Error
legacy Troubleshooting
Issue Removing View permission for guest users on a newly created site on DXP 7.4 U29 causes the page to thrown an error even if the following page on the list has this permission enabled. The expected...
LDAP y gestion de usuarios en idiomas con dos apellidos
legacy Troubleshooting
Issue En un servidor LDAP que se ha configurado conjuntamente con Liferay se tienen almacenados los apellidos de los usuario en dos campos diferentes. Al visualizar los usuarios en el portal no aparece su nombre...
How to keep the session logged between different subdomains
legacy How To
Issue You need to logging each time you enter in each site even sub domines of the same domain. To keep de same session across different sites that are subdomains of the same domain. For example siteA.example.com and...
Sort order does not persist in the web content history
legacy Troubleshooting
Issue Steps to reproduce: Start a 7.2 bundle Create a web content Edit it a few times so it will have 3-4 versions Go to the web content's context menu -> View history Reverse the order by version from ascending to...
Translation is lost when default translation is not filled
legacy Troubleshooting
Issue Steps to reproduce: Start a vanilla 7.3 bundle. Create a web content structure with minimum 2 text fields and add a translation to it in any language (I used Hungarian, but also tested with Dutch before). Start...
Missing link in web content display widget to edit scheduled web content article
legacy Troubleshooting
Issue Reproduction Steps: 1. Set up DXP 7.2 with the latest fix pack. 2. Go to Site Builder --> Pages and add a widget page 3. Go to the Page and place a Web Content Display Portlet from the upper right "+" 4. Click on...
addEventListener property is null when previewing page template
legacy Troubleshooting
Issue Steps to reproduce 1. Go to Site → Design → Page Templates and select the Masters tab. 2. Add a custom master. 3. Add an Asset Publisher to the master page template. 4. Click the Preview button. 5. Assert...
Form with select field breaks if SPA is not enabled
legacy Troubleshooting
Issue Steps to reproduce: Set the following property in your portal-ext: javascript.single.page.application.enabled=false Start the server and create a form with a Select From List field with a couple of options....
Web content translations get mixed up when quickly publishing just after saving as draft
legacy Troubleshooting
Issue Reproduction steps Start Liferay 7.2 Create a Basic Web Content (English as default language) Add a translation for Catalan and save the content. Access to edit the content and introduce some change in Catalan...
Elements in the DOM with class hide-accessible with null value inside
legacy Troubleshooting
Issue Steps: 1. Open a fresh bundle with DPX 7.2 FP11 2. Go the main page open add widgets control panel and inspect the DOM  3. Search for null, and you could find two times elements like this: <span...
Decimales in fields type ddm-number and ddm-decimal always displays the decimal separator as point
legacy Troubleshooting
Issue Decimal fields type ddm-number and ddm-decimal always displays the decimal separator as point when viewing with Web Content Display widget and Asset Publisher  Steps: 1. Go to Content & Data > Web content >...
Group selector delta parameter causes pagination issue
legacy Troubleshooting
Issue Reproduction Steps 1) Start 7.2.x 2) Go to control panel -->sites -->sites and add more than 10 sites (or you can use the attached script for that) 2) Go to Web Content and add a new Basic Web Content 3) Click...
As a user, I want to have all fields translated
legacy Troubleshooting
Issue  Steps to Reproduce: 1. Go to Control Panel > Instance Setting > Localization 2. Change Default Language to Spanish 3. Go to Content & Data > Forms 4. Create a Form > Publish 5. Go to created Form page  Expected...
Non-admin owner of a User Group is unable to perform any actions on it
legacy Troubleshooting
Issue Steps to reproduce: Create a new role (name doesn't matter) Grant the following permissions to this role: Portal: Add User Group Portal: View Control Panel Menu User Groups: Access in Control Panel User Groups:...
Duplicated information for screen readers in Forms
legacy Troubleshooting
Issue Steps to reproduce Start Liferay Create a Form with a Text Field. Let's name it "Country field". Add your form to Home page Enable a screen reader and navigate to the Text Field's label  Expected behavior You...
Search Bar is blocked and prevents visibility (Google Chrome)
legacy Troubleshooting
Issue When running Liferay on certain versions of Google Chrome, the search bar within the Liferay portal is blanked out, making it difficult to use the search bar for its intended purpose. Please see the following...
Unable to save after unchecking Enable propagation of changes from the site template
legacy Troubleshooting
Issue Reproduction steps: Startup the portal Set the following log levels: com.liferay.portlet.sites.util DEBUG com.liferay.exportimport.internal.controller INFO...
Cannot open action menu for users who have similar screen names
legacy Troubleshooting
Issue Steps to Reproduce    1. Go to Control Panel - Users and Organizations    2. Add a new user with the screen name "test-test"    3. Add another user with the screen name "test.test"    4. Go back to the list of...
Status not translated in vertical card view mode
legacy Troubleshooting
Issue Reproduction steps: In a clean bundle create a basic web content From journal article administration, change the display style to "Cards" from the management toolbar Change the user display language to spanish...
Segments, other roles than regular ones not selectable when creating segment with Role property
legacy Troubleshooting
Issue Reproduction Steps: 1. Set up DXP 7.3 with the fix pack DXP 1 2. From Control Panel went to People --> Segments and started to add a new segment 3. Added a User Role Property from the right panel as a condition....
How do I upload files to a non-navigable URL in Liferay PaaS?
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I want to store configuration files on Liferay PaaS that...
Literal is not localized in item selectors breadcrumb
legacy Troubleshooting
Issue Steps to reproduce 1. Navigate to blogs under Content & Data. 2. Create new blog entry. 3. In edit page, click select file. 4. Select Document & Media. 5. Check that the breadcrumb shows the literals: sites...
Ability to delete Page directly from the page edit
legacy
Issue How to delete a page from the edit/configure option on the page or directly from the page when viewing it. When viewing a page in Liferay Portal 6.2, there was a delete button on the side menu. Users can only...
When configuring a Page it is not highlighted on the Page Tree
legacy Troubleshooting
Issue Reproduction Steps: 1. Set up DXP 7.3 2. Go to Control Panel --> Site Builder --> Pages and add a couple of pages. 3. Go to Site Builder --> Pages so you can see the Page Hierarchy 4. Click on the Page Tree icon...
Default language in DDL is not following instance setting
legacy Troubleshooting
Issue Steps to reproduce: Go to Control Panel > Configuration > Instance Settings > Miscellaneous > Default Language (change it to Spanish (Spain));  Go to Content > Dynamic Data Lists > Click in the ellipses in the...
Permission option is missing from page configuration
legacy Troubleshooting
Issue Unable to access the delete or permissions options on a page. Steps to reproduce: 1) Start a clean instance of Liferay 7.2 2) Go to the Pages section 3) Click on the home page's context menu 4) You will see...
Error copying a page: An unexpected error occurred.
legacy Troubleshooting
Issue You find an "Unexpected error occurred" message during a Copy page action. Checking the logs there is a trace like this: 2021-12-28 12:09:49.911 ERROR [http-nio-8080-exec-9][LayoutExceptionRequestHandler:132]...
Prevent Site Members from adding documents from the Asset Publisher
legacy Troubleshooting
Issue Site Member are able to add files from the Asset Publisher without adding explicit permissions Environment Liferay Portal 6.2 Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4...
Web Content display style UI is changing when navigating to other assets
legacy Troubleshooting
Issue Steps to reproduce 1. Navigate to Web Content. 2. Create Basic Web Content (Note that display style of UI is "list"). 3. Change display style icon to table. (Display style changes correctly and UI indicator...
I cannot set a SVG file as a site logo
legacy Troubleshooting
Issue When I try to set a SVG image file as a site logo, the portal displays the error "Error: Please enter a file with a valid file type". Environment Liferay DXP 7.3 Resolution Unfortunately, uploading image...
InvalidReferenceException when rendering an article template
legacy Troubleshooting
Issue Adding a new field in an existing estructure produces an InvalidReferenceException in articles unless you update them if you try to render this field in a template: freemarker.core.InvalidReferenceException:...
java.sql.SQLSyntaxErrorException: In aggregated query without GROUP BY, expression #1 of SELECT list contains nonaggregated column 'lportal.this_.searchText'; this is incompatible with sql_mode=only_full_group_by
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We have a dynamic query that uses a group by clause....