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Can you limit database results to show only the top results (ordered by a date field)?
legacy How To
Issue Not all results in the database are necessary for my purposes. I want to know if it's possible to sort the results by only showing the top results and order it by a date field.  Can this be done without having...
Analytics Cloud is showing data in a different timezone
legacy Troubleshooting
Issue You checked the data in Analytics Cloud and found that there’s no correlation with the timezone you are currently in. Environment Liferay Analytics Cloud Resolution To configure the correct timezone you...
What does the TempFileEntriesMessageListener actually do?
legacy
Issue In our logs we see some errors apparently related to an hourly job, TempFileEntriesMessageListener the triggering interval of this job seems to be set in System Settings/ Documents and Media/Service/Temporary File...
How to make Liferay blogs visible to search engines like Google
legacy How To
Issue How to make Liferay blogs visible to search engines like Google Environment Liferay DXP 7.1+ Resolution The sitemap URL should be added to the robots.txt file to make it available to search engines like...
Master page template export is not including themeSpritemap client extension configuration
legacy Troubleshooting
Issue  The themeSpritemap extension is missing from the Master Page template. When I apply an imported Master Page template, the themeSpritemap configurations are not included. Steps to Reproduce Create a...
How to override ClamAV antivirus settings in Liferay PaaS
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The default ClamAV settings such as MaxFileSize, MaxScanSize...
The sitemap.xml rendering is not showing tree view when xml.sitemap.index.enabled is set to false
legacy
Issue The sitemap.xml rendering is not showing tree view after setting xml.sitemap.index.enabled=false Environment Liferay DXP 7.4, Quarterly Release Resolution This is expected behavior. The XML file that is generated is...
Nested Application Widget Unavailable
legacy Troubleshooting
Issue I cannot add a Nested Application on a widget page. The Nested Application widget is no longer available. Steps to reproduce In a 2024.Q1.1 bundle, navigate to the Product Menu > Site Builder > Pages...
Do Units Of Measure need to be configured individually for each SKU?
legacy
Issue Units Of Measure (UOM) need to be created and configured for each SKU. Can we create UOM centrally and then only select it (reuse it) for SKUs?   Environment Commerce   Resolution UOM needs to be defined...
Form is not showed to guest (unauthenticated) users
legacy Troubleshooting
Issue We have a form, based on a custom object, in a page. This form is not showed when user is not logged in. Whereas the form is showed when user is logged in. Environment 2024.Q1 Resolution Check if the 'guest'...
Unable to embed widgets even with "Allow users to add to any website" enabled
legacy Troubleshooting
Issue I cannot embed widgets on another site (with a different domain) even though I have the checkbox "Allow users to add <portlet> to any website" enabled. "<Hostname> refused connection" error may be seen. ...
Observing 'Your connection is not private' Warning on Help Center Downloads
legacy Troubleshooting
Issue When trying to download a quarterly release from Liferay's Help Center we are getting a browser error that says 'Your connection is not private... Attackers might be trying to steal your information...'...
Critical Remote Code Execution Backdoor Vulnerability
legacy
Issue A critical remote code Backdoor vulnerability was discovered on the open source XZ utils. This is CVE-2024-3094 with a maximum CVSS3 score of 10.0 Environment Liferay DXP 7.4 Resolution The Docker images,...
Site Builder elements adds bottom padding when text box is updated
legacy Troubleshooting
Issue For Site Builder elements that contain text boxes for text, if those elements are edited, a bottom layer of spacing is automatically added to the element, without choice from the user and cannot be removed  ...
"The URL used in English (United States) already exists in other sites or asset libraries" warning when publishing Web Content
legacy How To
Issue After upgrading to 7.4 u66 we are seeing the following warning message when we publish some Web Content: Warning: The content has been published but might cause errors. The URL used in English (United States)...
Clock icon does not appear during Web Content scheduling with Firefox browser
legacy
Issue Firefox browser does not show the Clock icon on Web Content Schedule Dates. Environment Liferay DXP 7.4 Resolution The way browsers handle input for Time fields is not specific to Liferay. It is related to...
NoSuchFileException: null/override error when starting Liferay or executing the Upgrade Tool
legacy Troubleshooting
Issue Right after starting Liferay or executing the Upgrade Tool, there a NoSuchFileException: null/override error in the log. 2024-04-01 15:44:08.392 ERROR [main][DBUpgrader:110] null java.lang.RuntimeException:...
Accessing a site page from a different virtual host
legacy Troubleshooting
Issue When there are 2 or more sites for example Site1 and Site2. Site1 is mapped to the friendly URL "site1" and Site2 is mapped to "site2". They both have virtual hosts site1.com and site2.com. The sites can be...
Is there a configuration that controls the retention of comments?
legacy
Issue Let's suppose, a user can create a page with a comments area. Other users may leave comments. How long has the comment been left? How many comments can be stored per page? Can those values be managed, or does...
Unable to process the OpenID Connect login: Resource URI must be absolute and with no query or fragment
legacy Troubleshooting
Issue Unable to login with OpenID from the Sign-In portlet: ERROR [http-nio-8080-exec-2][OpenIdConnectLoginRequestMVCActionCommand:190] Unable to process the OpenID Connect login: java.lang.IllegalStateException:...
Cipher Keys used in DXP 7.1 and 7.3
legacy
Issue Our security team would like to know whether Liferay DXP 7.1 and DXP 7.3 uses any of the following cipher keys? DES, 3DES, IDEA or RC2 Environment Liferay DXP 7.1 Liferay DXP 7.3 Resolution The algorithms...
Special char "~" in the URL
legacy
Issue Special char "~" in the URL: /group/user-view/~/control_panel/manage/-/site/settings? Environment Liferay DXP [all versions] Resolution Liferay has confirmed that the URL's special char "~" is part of the URL...
Liferay PaaS - Can I only access the database through the MySQL Client?
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I am using the MySQL client to access the database: Using the...
Jenkins build fails with "statusCode": 500
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After upgrading our CI service the builds are...
Upgrade to Quarterly Release has failed upgrade process for module com.liferay.analytics.settings.web.
legacy Troubleshooting
Issue Upgrade to Quarterly Release has failed upgrade process for module com.liferay.analytics.settings.web. Please check attached error message.  Environment Liferay DXP 7.4 Resolution Please consider...
Rejection comment not visible for web content in workflow
legacy How To
Issue While using a single approver workflow for web content, when a reviewer rejects the content and provides comments, these rejection comments are not being communicated to the asset creator. Hence, this...
Installing the Liferay Theme Generator for Liferay DXP 7.0
legacy How To
Issue How can we install the Liferay Theme Generator for creating themes in Liferay DXP 7.0? Environment Liferay DXP 7.0 Resolution The Liferay Theme Generator allows developers to quickly set up, develop, and...
Disable AI Creator button in CKEditor.
legacy How To
Issue Starting from version 2023.Q4+, when creating web content that includes a 'Rich Text' field, the CKEditor offers a new 'AI Creator' button. This article provides the necessary configuration to hide this button in...
Locked out of Liferay Portal after enabling OpenSSO
legacy Troubleshooting
Issue I enabled OpenSSO on my Liferay portal and now I cannot login to the portal. Is there a way that I can disable OpenSSO to log back into the portal? Environment Liferay Quarterly Release Resolution Access the...
Build Failure Due to Duplicate Client Extension ID
legacy Troubleshooting
Issue When attempting to build the Liferay project, the build fails with the following error message: > Task :client-extensions:liferay-sample-custom-element-1:validateClientExtensionIds FAILED FAILURE: Build...
Form is not sending automatic reply emails
legacy Troubleshooting
Issue Our form is not sending automatic reply emails. The following error is present in the console logs "Unable to send message: Authentication unsuccessful, user password has expired." Environment Liferay...
Observing Solr Error - 'multiple values encountered for non multiValued field'
legacy Troubleshooting
Issue We have encountered an issue indexing journal articles while utilizing structures and templates for adding/modifying web content with repeatable fields, and we suspect that the repeatable field data may be...
Asset Publisher filtering by structure shows web content and folders
legacy How To
Issue In Liferay DXP 7.3, when filtering content in an Asset Publisher by structure, only the web content with that structure are shown In Liferay DXP 7.4, doing the same filtering will also show the folders that...
Search results are showing unexpected visual changes when rendering Object items
legacy Troubleshooting
Issue When searching for Objects on a search page, there are some unexpected visual changes in the result. Environment Quarterly Releases Resolution Please verify that whether there are any HTML in the description of the...
Group Memberships are being removed after signing in via SAML after upgrading to 2024.Q2 from 2023.Q4
legacy Troubleshooting
Issue We have observed that some users's existing group memberships are missing after they login via SAML(Okta). Environment Quarterly Release 2024.Q2 Resolution This is due to the change reported in these articles:...
The account email address is set to null
legacy Troubleshooting
Issue When updating a custom field at the account entry, the account email address is set to null Steps to reproduce: Create a new Account, “Account”. Attach an e-mail address “abc@liferay.com” to the account entry...
When using 3G, "Related Asset" is not selected immediately
legacy
Issue There has been an observed delay when trying to select a "Related Asset" within "Web Content" when using 3G internet speed. Instead of the "Related Asset" being selected immediately, there's a delay and other...
Accessibility issues with the Underline button in CKEditor
legacy
Issue When using CKEditor, there is an underline button available. If you use it, the text will be inserted within u elements. This fact causes some HTML validators to report an accessibility issue based on WCAG SC...
Custom Themes are no longer shown as Site Templates in DXP 7.4
legacy
Issue In Liferay DXP 7.3, custom themes were seen under Site Templates Pop Up (Control Panel > Site > Choosing the template). However, in Liferay DXP 7.4, custom themes do not come under Site Templates, and...
Language Keys are processed as Literal Text in custom MVC Portlets
legacy Troubleshooting
Issue When creating a MVC Portlet that leverages language keys, language key output is presenting as the literal text, rather than the key value For example:  Language key in view.jsp: <b><liferay-ui:message...