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How to Adjust Notifications in the Out-of-Box Single Approver Workflow
Workflow app comes with the Single Approver workflow out-of-the-box. You can tailor it to your liking and change how it works for you. Here is an example of how to adjust Single Approver workflow's notifications so that it only sends notifications to specific role groups. Resolution From...
Help Center Ticket Creation Process
For Best Practices on creating support tickets, please see HERE To access the ticketing home page, you will need to log into the Help Center. After doing so, there are two access points to get to the ticketing home page. On the far right side of the mega menu, there will be a link...
Installing the Audience Targeting Application
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Currently, the Audience Targeting EE app can not be installed by simply downloading the app from Liferay...
Restricting Document View Permissions in Documents and Media Repositories
Liferay platforms allow administrators to define permissions for all assets. In the Documents and Media repository, administrators often need to restrict privileges by defining a site role so that a site member views only the documents that he has uploaded. Resolution The specific...
Handling SASS Related Errors
In Portal 6.2, the Liferay platform uses SASS and Compass to simplify CSS file creations, and to avoid manual mistakes during code duplication for distinct browser types. SASS is a Ruby based solution that helps you to make well-organized and maintainable source. Furthermore it builds...
Unable to Publish Content if there are Missing Page or File Links
Issue In Liferay DXP attempting to publish content (pages, assets, or files) with broken links results in a "missing page reference" issue during publication. Also, even updating or creating basic web content is not possible with dead links (relative links). Or when trying to publish...
Re-Enabling the XSL Content Widget in DXP 7.1
The XSL Content widget allows anyone who has permission to configure the widget to modify any XML/XSL file. The widget is originally deprecated and was removed from Digital Experience Platform 7.1. The widget will not be released as an app on Marketplace. Resolution If you still require...
How to register multiple transport addresses in Elasticsearch
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Event/Use Case I want to register multiple transport addresses in...
Staging a Site that References Another Site
There may be instances when a Site that is being staged (e.g. Site A) has references to content that was created in another Site (e.g.Site B). This article describes what is happening to the content that is not stored in Site A directly, but is actually stored in Site B, and we use...
Embedding PDF URLs
This is a short tutorial for those wishing to do more with PDFs in DXP 7.0. You are strongly encouraged to read Adding Files to a Document Library first to get a better understanding of how the Documents and Media works. One thing that all assets have in common is that you can get a URL...
Pages With the Page Layout Type Web Content Are Missing After Upgrading to Liferay Portal 6.1 GA1 or Higher
In earlier versions of Liferay Portal 6.0 SP2 or lower, the Web Content page layout type allowed a page to display a single piece of web content. This page layout type has been deprecated starting in Liferay Portal 6.1. After an upgrade the portal may not start correctly or these pages...
How to Drag and drop reordering of pages when a "Link to URL" page is present
By default, page order is locked in the navigation bar if one of the pages are a "Link to URL" type. This article demonstrates how to change the page order in the navigation bar in this scenario. Resolution In the portal-ext.properties, set layout.parentable[url]=true. By doing so, you...
Overriding Core Classes with Ext Plugins
A supported use case for using Ext plugins in Liferay DXP is overriding Liferay DXP's core classes (e.g., portal-impl, portal-kernel, etc.). You can reference the Finding Core Liferay Portal Artifacts section for help distinguishing core classes. Make sure you've reviewed the generalized...
Glassfish Admin Console Is Not Accessible
With JDK version 1.6.0_19, and above, Glassfish admin console is not accessible with Liferay Portal. Steps to Reproduce Download Liferay Portal 6.1 EE GA3 or Portal 6.2 Glassfish 3 bundle. Unzip. Run server, wait while it will be started. Try to access Glassfish Admin Panel. Resolution...
Adding to the web.xml With Ext Plugins
A supported use case for using Ext Plugins in Liferay DXP is adding additional functionality to Liferay DXP's web.xml file. Before beginning, make sure you've reviewed the generalized Customization with Ext Plugins tutorial. As an example, you'll create a sample Ext plugin that adds to...
Modifying Liferay DXP's web.xml file
A supported use case for using Ext Plugins in Liferay DXP is modifying Liferay DXP's web.xml file. Before beginning, make sure you've reviewed the generalized Customization with Ext Plugins tutorial. As an example, you'll create a sample Ext plugin that modifies your Liferay DXP's...
Why was my custom domain rejected by Liferay PaaS?
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Why was my custom domain rejected by Liferay PaaS? Environment Liferay PaaS Resolution If you have configured your domain but Liferay...
Connection Timeout Caused by 'org.dom4j.DocumentException' When Deploying Portlet, Hook, Etc.
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these principles is the responsibility of the subscriber. Some environments fail...
Users May Appear in the Database but Not in Liferay Control Panel
You may encounter an issue where specific users, or a group of users, are not appearing with the Control Panel. If upon querying the relevant tables in the database you are able to see these users, then it is likely that there is simply a discrepancy between the database and the index....
NoSuchGroupException' Occurs When Deleting Deactivated Users
When deleting deactivated users from UI or through API, NoSuchGroupException is thrown as follows. Example 1 com.liferay.portal.NoSuchGroupException No Group exists with the key {companyId=10155, classNameId=10191, classPK=48798001} Example 2 com.liferay.portal.NoSuchGroupException...
Default Landing Page Action Is Not Supported When Using Third-Party Authentication Mechanism
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these principles is the responsibility of the subscriber. Third-party...
Enabling Directory Indexing
Description If directory indexing is enabled, document libraries are browsable through the URL not only for site admins but for anyone according to the default Document Library permissions. This could result in permission / security issues with documents being viewable by incorrect...
Cluster Fails to Start Up Due to JGroups Update
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these principles is the responsibility of the subscriber. This article describes a...
Changing the total number of fields in the index for Elasticsearch through DXP
This article documents how to increase the maximum number of fields in the Elasticsearch index through the Control Panel in DXP 7.0, 7.1, 7.2, and 7.3.  The default settings are set to 7500 fields and there is normally no need to exceed 7500 fields. Increasing the total number of fields...
Search portlet does not automatically reindex when new user is added
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. The intended behavior of the Liferay Portal is to automatically reindex when any user is updated or created....
Sending e-mail by announcement portlet
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Event/Use Case Depending on the announcement portlet, there is a function to...
Troubleshooting Activation Key Issues
For customers working on Liferay DXP, Liferay Commerce or Liferay Portal, this article serves as a troubleshooting guide for activation key issues. Table of Contents Reading Folders and Logs Reading the License Manager Checking the Deploy Directory The *.li exists in data folder...
Users Fail to Import When First Name is Missing in LDAP
 This article discusses an apparent issue when Liferay Portal will throw a ContactFirstNameException error in the console. This error message appears when the first name is left out if importing a user from an LDAP server. Resolution This behavior is intended for Liferay Portal. Liferay...
Staging Issues with Blogs Portlet
 The following is a checklist for getting blogs to stage if you're experiencing difficulties. While the example is blogs, this could apply to any content. Resolution When attempting to stage blog content: Before turning on staging, be sure to check Blogs. By default, Blogs are not...
Group Mapping Left Blank In LDAP Export Leads to Errors
This articles serves as a troubleshooting guide. When Liferay is configured to export users from the portal to LDAP, the following error is encountered: 09:18:31,903 ERROR [LoginAction:128] com.liferay.portal.ModelListenerException: javax.naming.directory.InvalidAttributeValueException:...
LDAP Authentication and User Import/Export
This article provides an overview of LDAP integration with Liferay DXP 7.0. This content on authentication, user Import/Export, configurations, upgrade considerations and what has changed from previous Liferay Portal versions, is intended to help readers successfully integrate LDAP with...
SQL Server Database May Lock When Publishing Content in a Staged Environment or Importing a LAR
Liferay portal may appear to hang or be unresponsive when importing a LAR or publishing to staging. This occurs if the database used in your environment is a SQL Server with default transaction isolation settings and it occurs regardless of the size of the content. Resolution 1. Set in...
Restricting Access to Specific User Fields
This article documents how to restrict access to specific fields for certain users in the Liferay platform. For example, there may be the need to set the email address field for users as read-only. This can be accomplished through overriding the default behavior in the platform. ...
Content Not Being Found By Search
When searching the portal, you may find that search fails to find a piece of content (articles, images, message board, blog posts, etc). This can happen due to multiple reasons: Content is not indexed when it is added Index gets out of sync In case of cluster, the indexes are not...
CKEditor Issues in Liferay Portlets
Many Liferay portlets—such as the Blogs portlet, the Web Content portlet, the Wiki portlet, and so on—utilize CKEditor. This article discusses ways to approach and troubleshoot issues involving CKEditor within Liferay portlets. Resolution Before testing for the issue on Liferay's...
Internet Explorer 11 Memory Leaks
Issue This article describes a known issue specific to Microsoft Internet Explorer 11 (IE11) as documented on LPS-73892. Liferay has discovered a memory leak occurring in IE11 and Edge.  As the browser memory usage of the application increases, a page may render with mobile styling....
Known Issues: Liferay DXP 7.1 Fix Packs and Service Packs
Note: This article is no longer maintained and is only made available for your reference. All the information in this article can now be found in the Liferay DXP Release Notes. This article documents a list of known issues in Liferay DXP 7.1 Fix Packs and Service packs. Fix Pack 8 Fix...
Removing Sample Document Types in the Documents and Media Repository
Description This article describes how to remove the default "Document Types" from the Documents and Media portlet. These sample Document Types are created when Liferay DXP 7.0 is started for the first time. These exist so that document creators and reviewers can leverage specific...
Setting Up Liferay Portal on tc Server 2.9.3
This guide is on how to set up tc Server 2.9.3. Resolution Download the tc Server zip file called: vfabric-tc-server-standard-2.9.3.RELEASE.zip. Open a command prompt to /../vfabric-tc-server-standard-2.9.3.RELEASE. This location will be shortened to {tc Server Home} Run the command:...
Configuring Cookies' httpOnly Status
Description By default, the Liferay platform sets all of its cookies to httpOnly true in its portal.properties file (Liferay 6.2 and earlier) or in its system.properties (starting with Liferay 7.0) files. # # HTTP only cookies are not supposed to be exposed to client-side scripting #...

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