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Multishipping
Official Documentation
Multishipping [Liferay DXP 2025.Q1+/Portal GA132+](#feature-availability) With multishipping, your customers can send parts of the same order to different addresses. You can enable this at the...
Order Rules
Official Documentation
Order Rules You can use order rules to enforce conditions that the buyer must fulfill to continue checking out an order. To enable order rules, Open the Global Menu (Global Menu icon) and...
Setting Up Warehouses for Commerce 2.1 and Earlier versions
Official Documentation
Setting Up Warehouses for Commerce 2.1 and Earlier versions Warehouses represent physical locations of product inventory. To activate a warehouse, you must set its geolocation. You can use a...
Using the Inventory Management System
Official Documentation
Using the Inventory Management System You can use Liferay's inventory management system to manage inventory for product SKUs in your instance. This system provides these features for managing SKUs:...
Order Importer
Official Documentation
Order Importer You can use the Order Importer in Liferay Commerce to add new orders that aren't already in the system quickly. It supports importing Orders from a CSV file, Wishlist or past Orders.
Using Order Importer
Official Documentation
Using Order Importer Liferay DXP 7.4 U1+/GA5+ There are two ways to create a new order on a Minium site: Click the Account Selector from the top right and select Create New Order. Go to the...
Using the Products Limit Rule
Official Documentation
Using the Products Limit Rule Liferay DXP 2024.Q1+/Portal GA112+ You may want to prevent customers from purchasing products from a specific product group. For instance, a machine manufacturer may...
Using the Minimum Order Amount Rule
Official Documentation
Using the Minimum Order Amount Rule Liferay DXP 7.4 U1+/GA5+ Because of the cost to fulfill an order, you may want to accept only orders above a certain amount. You can do this through order rules...
Using Order Types
Official Documentation
Using Order Types Liferay DXP 7.4 U4+/GA8+ To support the example scenario of stock and urgent orders, you can create two Order Types. Stock orders have regular pricing, and urgent orders incur a...
Order Workflows
Official Documentation
Order Workflows Order workflows require the buyer or seller to give internal prior approval before processing an order for the channel(s) you choose. To learn more about Liferay workflows in...
Approving or Rejecting Orders in Order Workflows Commerce 2.1 and Earlier Versions
Official Documentation
Approving or Rejecting Orders in Order Workflows Commerce 2.1 and Earlier Versions Order workflows, when enabled, empower the buyer or seller to require internal prior approval for an order before...
Enabling or Disabling Order Workflows for Commerce 2.0 and Earlier Versions
Official Documentation
Enabling or Disabling Order Workflows for Commerce 2.0 and Earlier Versions Order workflows are a channel-specific setting that, if enabled, require the buyer or seller to give internal prior...
Orders
Official Documentation
Orders An order starts off in the Open status. After the customer finishes checking out, it transitions into the Pending status. To start processing an order, you must accept a pending order. You...
Order Information
Official Documentation
Order Information You can view and edit order information from the Orders menu. Open the Global Menu (Global Menu) → Commerce → Orders. Click the Order ID. The order details appear in these...
Order Types
Official Documentation
Order Types Orders can be of various types that require different pricing or visibility. For example, a buyer can have stock orders that consist of their restocking purchases. They can also have...
Approving or Rejecting Orders in Order Workflows
Official Documentation
Approving or Rejecting Orders in Order Workflows Order workflows, when enabled, empower the buyer or seller to require internal prior approval for an order before it can be processed. This article...
Enabling or Disabling Order Workflows
Official Documentation
Enabling or Disabling Order Workflows Order workflows are a channel-specific setting that, if enabled, require the buyer or seller to give internal prior approval for an order before it can be...
Enabling or Disabling Order Workflows for Commerce 2.1
Official Documentation
Enabling or Disabling Order Workflows for Commerce 2.1 Order workflows are a channel-specific setting that, if enabled, require the buyer or seller to give internal prior approval for an order...
Order Management Statuses Reference Guide
Official Documentation
Order Management Statuses Reference Guide Liferay Commerce 2.0 Every order in Liferay Commerce has order information and order management statuses associated with it. This article reviews the...
Order Life Cycle
Official Documentation
Order Life Cycle An Order stores data regarding a potential or past transaction. This article provides an overview of the order life cycle from open cart to fulfilled order. This is the latest...
Orders Menu Reference Guide
Official Documentation
Orders Menu Reference Guide You can view and manage orders as an administrator from the Orders menu. To access it, open the Global Menu (Global Menu) → Commerce → Orders. Navigate to the Orders...
Orders Menu Reference Guide for Commerce 2.1 and Earlier Versions
Official Documentation
Orders Menu Reference Guide for Commerce 2.1 and Earlier Versions Orders can be viewed and managed by an administrator in the Orders menu. To access the Orders menu, navigate to the Control Panel →...
Processing an Order
Official Documentation
Processing an Order To process an order, you must first accept it. You can accept orders in the Pending status. Shipments are created while orders are processed. To begin processing all orders,...
Processing an Order for Commerce 2.0 and Earlier Versions
Official Documentation
Processing an Order for Commerce 2.0 and Earlier Versions To process an order, you must first accept it. You can accept orders in the Pending status. Shipments are created while orders are...
Setting Order Notes Notifications
Official Documentation
Setting Order Notes Notifications Liferay DXP 2026.Q1+ Users can communicate through orders using the Questions and Answers feature, which by default, requires users to check the order details for...
Order Splitting
Official Documentation
Order Splitting Liferay DXP 7.4 U84+/GA84+ Order Splitting divides a customer order into separate orders that suppliers can fulfill independently. The order is split based on the catalog of the...
Orders Menu Reference Guide for Commerce 2.0 and Earlier Versions
Official Documentation
Orders Menu Reference Guide for Commerce 2.0 and Earlier Versions Orders can be viewed and managed by an administrator in the Orders menu. To access the Orders menu, navigate to the Control Panel →...
Price on Application
Official Documentation
Price on Application Liferay DXP 7.4 U84+/GA84+ If you have expensive or complex products in your catalog, you may not want customers to purchase them without help. If you want support staff to...
Processing an Order for Commerce 2.1 and Earlier Versions
Official Documentation
Processing an Order for Commerce 2.1 and Earlier Versions To process an order, you must first accept it. You can accept orders in the Pending status. Shipments are created while orders are...
Returns
Official Documentation
Returns Liferay DXP 2024.Q4+/Portal GA129+ Liferay provides an out-of-the-box returns feature that allows your customers to return completed orders within Liferay itself. Customers can only return...
Adding Reasons for Returns
Official Documentation
Adding Reasons for Returns When creating a return request, customers must choose a reason for the return. Open the Global Menu (Global Menu) and navigate to Control Panel → Instance Settings. ...
Shipments
Official Documentation
Shipments You can create Shipments when an order is in the processing stage. A single shipment may contain multiple orders, but the same account must create all the orders contained in the...
Returns Workflow
Official Documentation
Returns Workflow When a customer submits a return request, you must go to the Returns application to manage it. It is advised to use the Returns Manager role for this. Open the Global Menu...
Creating a Return
Official Documentation
Creating a Return Customers can place return requests for completed orders. The Minium and Minium 4.0 accelerators and the Classic Site Initializer have a returns page where they can track their...
Command-Line Tool
Official Documentation
Command-Line Tool The CLI tool can be used to view and manage your Liferay Cloud services. Once installed, you can run lcp --help in your terminal to view available actions. You can run the -v or...
Defining Environment Variables
Official Documentation
Defining Environment Variables Environment variables are a set of dynamic placeholders that can affect the way a service behaves within an environment. You can define environment variables via the...
Configuration via LCP.json
Official Documentation
Configuration via LCP.json Each service in your Liferay Cloud environments has an LCP.json file that you can use to configure the service. You can configure properties like the service ID, memory,...
Adding a New Environment
Official Documentation
Adding a New Environment Liferay Cloud projects are provisioned with multiple environments to fit the needs of most users. If your application requires an additional environment, you can request...
Reference
Official Documentation
Reference
Example Configuration Files
Official Documentation
Example Configuration Files Different services in Liferay Cloud (such as the search and web server services) use configuration files to perform what you might be used to handling differently in an...
Web Server Service (Nginx)
Official Documentation
Web Server Service (Nginx) The Nginx web server functions as a gateway from the open internet to your Liferay Cloud services. It handles all traffic from your users and acts as a high-performance...
Default Provisioning for PaaS Environments
Official Documentation
Default Provisioning for PaaS Environments Liferay PaaS provides preconfigured infrastructure templates to meet the varying needs of development, testing, and production environments. Liferay Cloud...
Liferay Cloud Version 5 Changes
Official Documentation
Liferay Cloud Version 5 Changes Liferay Cloud version 5 comes with several changes and new features: ModSecurity Capabilities with Nginx Improved Regional Persistence Prepare and Swap Backup...
Liferay SaaS Compatibility Matrix
Official Documentation
Liferay SaaS Compatibility Matrix Liferay DXP is the heart of Liferay SaaS, but not every DXP feature applies to Liferay SaaS. Some DXP features are not compatible, and some must be achieved via...
Understanding Service Stack Versions
Official Documentation
Understanding Service Stack Versions The Liferay Cloud service stack represents the major version of all of the services in your Liferay Cloud environment. Each individual service may have a...
Support and Troubleshooting
Official Documentation
Support and Troubleshooting Troubleshooting Troubleshooting Tools and Resources Reading Liferay Cloud Service Logs Shell Access Troubleshooting Services Disaster Recovery Overview ...
Liferay Cloud Support
Official Documentation
Liferay Cloud Support Liferay is committed to providing excellent service and customer experience. Liferay Cloud customers have several means to contact support, including opening a Support ticket...
Support Access
Official Documentation
Support Access Support Access is an optional setting that expedites troubleshooting by giving Liferay engineers direct access to a Liferay Cloud project environment. Liferay Cloud administrators...
Configuring Cross-Region Disaster Recovery
Official Documentation
Configuring Cross-Region Disaster Recovery Liferay Cloud provides two ways for customers to take advantage of the Disaster Recovery (DR) procedure in the case of major incidents: Automatic Disaster...
Disaster Recovery Overview
Official Documentation
Disaster Recovery Overview Liferay Cloud offers two strategies for disaster recovery: Automatic and Cross-Region. Automatic Disaster Recovery Strategy Liferay Cloud performs automatic disaster...
Enabling Glowroot on PaaS
Official Documentation
Enabling Glowroot on PaaS Liferay DXP 2023.Q4+/Portal GA100+ Glowroot is included with Liferay in the /opt/liferay/glowroot folder. Glowroot stores profiling and transaction data on the...
Reading Liferay Cloud Service Logs
Official Documentation
Reading Liferay Cloud Service Logs Environment logs are crucial for diagnosing and resolving technical issues in a project. Liferay Cloud provides a variety of environment logs that users can...
Shell Access
Official Documentation
Shell Access The command-line tools in Liferay Cloud contribute to the developer's workflow by delivering speed, control, traceability, scripting, and automation capabilities. Shell access makes it...
Troubleshooting Services
Official Documentation
Troubleshooting Services Services are the core of a Liferay Cloud environment. This article covers troubleshooting techniques that can be used to investigate and address issues that may arise with...
Build Retention Policy
Build Retention Policy The Liferay Cloud console displays your builds on the Builds page, so you can deploy them to your services whenever needed. However, only the most recent 1,100 builds remain...
Automatically Deploying CI Service Builds
Official Documentation
Automatically Deploying CI Service Builds With Liferay PaaS, you can use webhooks to automatically trigger Jenkins builds for changes pushed or merged to your project's Git repository (e.g.,...
Configuring Persistent File Storage Volumes
Official Documentation
Configuring Persistent File Storage Volumes Administrators can configure the volumes for their services in Liferay PaaS depending on their deployment type (Deployment or StatefulSet). Volumes can...
Deploying Changes via the CLI Tool
Official Documentation
Deploying Changes via the CLI Tool With the CLI tool, you can directly deploy local project changes without triggering a Jenkins build or using the Liferay Cloud Console. This tutorial walks...
Deploying Changes via the Liferay Cloud Console
Official Documentation
Deploying Changes via the Liferay Cloud Console This tutorial walks through the process of adding a portal property to the Liferay service, triggering a CI build with a pull request, and deploying...
Ignoring Files and Folders
Official Documentation
Ignoring Files and Folders Liferay Cloud allows subscribers to determine which files and folders should be ignored before deploying a service. This is done by creating a .lcpignore file and placed...

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