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Remote Staging Setup for Liferay Portal and DXP
legacy How To
This article describes how to configure a basic remote staging setup on Liferay Portal and DXP. The troubleshooting guide at the end of the article pertains to Liferay Portal 6.2. Users who have upgraded to Portal 6.2 will see many changes and functionality from previous versions....
Providing User Data in SAML AuthnResponse Packets
legacy How To
SAML communication occurs via request and response packets between an identity provider and a service provider. This article addresses how to provide user data within the response packets. The configuration will be done through portal-ext.properties. Affected Products Liferay Connector...
'IllegalStateException' Errors When 'layout.parallel.render.enable' is Set to 'true' in Liferay Portal 6.2 on Tomcat
legacy Troubleshooting
This article documents a known issue for users on Apache Tomcat 6.0.44, 7.0.69 or newer (including Tomcat 8) after Apache has issued a bug fix on those versions. When layout.parallel.render.enable=truehas been set, users might see the following errors in the console logs on Liferay...
ORA-00972: 'Identifier is too long_' Error When Deploying Notifications Portlet
legacy Troubleshooting
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. The article addresses known errors that are thrown when updating the Notifications Portlet when using an Oracle...
Performance Issue With LDAP Imports When Using Oracle Database
legacy Troubleshooting
This article is regarding a performance issue that may surface when executing an LDAP import using the UserGroup method for a large amount of users. Specifically, the issue is that the import process could take longer than expected. The cause of this issue is that the SQL query ("SELECT...
Patching a Liferay Cluster With No Down Time
legacy How To
This article describes steps for customers to patch Liferay instances in a cluster with no down time for the cluster environment. Known as a rolling change, there are limitations to this method; DO NOT use this method if the fix pack or hotfix makes changes to the database schema and if...
Liferay's Clustering API
legacy How To
Liferay will support our API and resolve any issues and answer any questions having to do with the API itself or any other part of Liferay's software. Issues and questions regarding custom development may be handled by our Global Services team or by the developer of those customizations....
Export Process Fails if the Asset Name Has a Forbidden Character
legacy Troubleshooting
This article documents a known issue in the export process if any asset has a forbidden character in the name. These characters are usually reserved for HTML and XML and thus should not be used. In the case of exporting a page template as a .LAR, there is a console error and the export...
JSON Authentication for Custom Portlets
legacy Troubleshooting
Liferay will support our API and resolve any issues and answer any questions having to do with the API itself or any other part of Liferay's software. Issues and questions regarding custom development may be handled by our Global Services team or by the developer of those customizations....
Liferay Schema Encoding
legacy
The Liferay schema encoding should always match the encoding used in the database. One of the easiest ways to do this is to simply use UTF-8 across the board so that no issues arise. Resolution If you decide use international characters or characters with accents on them, any other...
Introduction of Sites in Liferay 6.1 EE
legacy
In previous versions of Liferay Portal, there were two distinct ways to group things: Communities and Organizations. With Liferay Portal 6.1, these two options are still available, but they are handled differently. Sites now exist in lieu of communities, and organizations are implemented...
Installing Liferay on Mule Tcat
legacy
Liferay Portal Tcat Edition is a combination of Liferay Portal—the leading open source portal—and Tcat Server—an enterprise grade administration console for the Apache Tomcat application server. Tcat server provides serveral tools to make Tomcat more administrator friendly, especially in...
Developer License Marked as Invalid on Liferay Portal 6.2
legacy Troubleshooting
Between fix packs "portal-96" and "portal-109", there is a known issue with license handling. When the maximum connection limit is reached, the license page is displayed and the license itself is marked as invalid (see the picture below). You do not have the option to reset the...
Installing a Patch Without Correctly Shutting Down Liferay Portal Corrupts the Portal Files
legacy Troubleshooting
When using patching-tool version 20 and below, corruptions of portal files can occur if a patch is installed when the portal is not completely shutdown, or if it is still running. Because of this, it is important to always shut down the portal completely prior to installing a patch....
Importing Large LAR Files Fails
legacy Troubleshooting
Importing Large LAR files (100MB+) may fail in Liferay Portal. Below are some version-specific recommendations: For versions before DXP 7.1 Increase the size of the following property: com.liferay.portal.upload.UploadServletRequestImpl.max.size=104857600 Note: The default property within...
CKEditor Missing Buttons When Page is Not Maximized
legacy How To
If the window size of the browser is not fully maximized, the CKEditor will not display all the buttons as when the browser is maximized. Resolution This behavior is a new feature implemented in Liferay Portal EE 6.2 to support mobile display. Since there are so many mobile devices being...
Audience Targeting EE Plugin Known Issues
legacy Troubleshooting
This article outlines known issues that exist in the Audience Targeting EE plugin for Liferay 6.2 and includes links to their respective tickets for more up-to-date progress on the particular issues. Resolution Please note that the following issues are related to the setup and usage of...
Import Data Strategies
legacy
This article describes the methods that can be used during an import of a LAR file to update the data that is already present in the target Site. There are three data strategies that change the behavior for how the import process acts if the same entry is found in the Site. They are:...
Errors Exporting Password to LDAP
legacy Troubleshooting
The fix on LPS-55208 modifies LDAPUserExporterImpl (PortalLDAPExporterImpl in Portal 6.2 EE) in a way that the user is only exported to LDAP when the user's modifiedDate field changed. When you change the password for a user only, then the call stack is a bit different and the user...
Importing Contact and Custom Field Mappings From LDAP
legacy How To
In some environments it may be desirable to import a user's contact information from an LDAP server. This article explains how to import custom mappings as well as contact mappings from a Microsoft Active Directory LDAP server using the following properties: ldap.contact.mappings.0=...
Thumbnails Are Not Displayed Correctly in Liferay Portal 6.2 EE SP9
legacy Troubleshooting
This article outlines a specific known issue that exists within Liferay Portal 6.2 EE SP9 and provides a link to follow its resolution. At the time of release, there is one notable known issue with Liferay Portal 6.2 EE SP9. In this version of Liferay, the thumbnail images of folders may...
Hiding or Restricting Access to Out-of-the-Box Liferay Portlets From Non-Administrator Users
legacy How To
This article describes one method for how to restrict which users can add out-of-the-box (OOTB) portlets to pages. Resolution One option for limiting permissions to add OOTB Portlets to pages would be to limit the Add to Page permissions on the Liferay Portlets via the portlet-custom.xml...
User is Able to Access Web Content Functions Without Proper Permissions
legacy Troubleshooting
This article documents a known issue in LPE-15180 where users are able to access web content functions without proper permissions. This vulnerability was fixed by the Portal-143-6210 Fix Pack. However, this fix was limited to only newly created web content. Resolution To patch this issue...
Granting Specific Roles to be Associated With a User at Creation
legacy How To
In some environments, every user that is created needs to be associated with a specific role. Instead of manually associating the role to every user by editing them after the user is created, there is a set of portal.properties that we can set so that all users created in the portal will...
Users Are Unable to Add Content Using CKEditor on Weblogic 12.1.1
legacy Troubleshooting
Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these principles is the responsibility of the subscriber. This article documents a...
Getting Started With Liferay Maven SDK
legacy How To
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. In this article we'll start by creating a new parent project for your plugins and add a portlet project to it. You...
AJP Sends Body With Status 304 If Using Tomcat 7.0.42
legacy Troubleshooting
This article documents a reported status code of 304 when using Apache 2 and Tomcat 7.0.42 connected via mod_proxy_ajp. In addition, the article provides a solution to fix the bug. Resolution The status code 304 is caused by a bug in Tomcat 7.0.42 and can be fixed with Tomcat 7.0.43 or...
Disabling the Change Password Request When Users First Log In to Liferay
legacy How To
When a user first logs in to the Liferay Portal 6.1 EE, they are immediately prompted to change their password. Resolution While this request is the default setting, the setting can be changed via the control panel. Navigate to Control Panel > Password Policies In the Default Password...
How to resolve Document Library PDF previews taking up more disk space than the original files
legacy How To
Issue While examining our document library in a file system, we saw that the storage being used for preview files are taking up three times the amount of disk space as the storage for the original files uploaded to documents and media, leading to disk space usage issues. In particular,...
How to check Bootstrap version under DXP?
legacy How To
Issue As a developer, I would like to check what exact Bootstrap version is applied on the currently running DXP version (and patch level). Environment DXP 7.0+ Resolution Navigate to DXP and open the browser console Insert the following line to console...
Known Issue: Buttons don’t work with SPA disabled and when using Google Chrome 83.0.4103.61
legacy Troubleshooting
Issue When using Google Chrome v. 83.0.4103.61 in combination with SPA disabled (javascript.single.page.application.enabled=false in portal-ext.properties), several buttons will no longer work Environment Liferay DXP 7.0+ Resolution Upgrade to Google Chrome v. 83.0.4103.97+  , content:...
Is Liferay Product affected by OpenSSL security issue CVE-2020-1967 ?
legacy
Issue Is Liferay Product affected by OpenSSL security issue CVE-2020-1967 ? Environment Liferay DXP 7.1 Resolution Since Liferay products do not come with OpenSSL built-in, Liferay is not affected by CVE-2020-1967 out of the box. If you have implemented OpenSSL into your project, your...
Disabling the password reminder questions on the users first login
legacy How To
Issue You do not want your users to set up the password reminders answers on their first login. Environment Liferay Portal 6.2 Liferay DXP 7.x Resolution Add the following line to the portal-ext.properties: users.reminder.queries.enabled=false Restart the application Additional...
Is it possible to change the blog title's font size from H3 to H1?
legacy How To
Issue Is it possible to change the blog title's font size from H3 to H1? Environment Liferay DXP 7.2 Resolution To change the Blogs title in the Blogs portlet (Blogs list view): This title font size can be changed by customizing widget template for Blogs portlet as mentioned...
Liferay PaaS Basics Tutorials
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). You are starting your Liferay PaaS project and we want to help you have a good start. The documentation on learn.liferay.com is the best...
Apache Tomcat Security Advisory: CVE-2020-9484 (Remote Code Execution via session persistence)
legacy How To
General Information Apache Tomcat has recently released new versions to fix a vulnerability tracked as CVE-2020-9484. As per the information provided by Apache Tomcat: "If: an attacker is able to control the contents and name of a file on the server; and the server is configured to use...
Unable to expand accordion panels for OAuth2 due to "Uncaught TypeError: Cannot read property 'querySelectorAll' of null"
legacy Troubleshooting
Issue While trying to expand the accordion sections of "Scopes" for the OAuth2 Administration tab in Control Panel, customers may face the inability to do so as well as the below error in the browser's console: Uncaught TypeError: Cannot read property 'querySelectorAll' of null at...
Gauges in Control Panel > Server Administration are not shown
legacy Troubleshooting
Issue Gauges in Control Panel > Server Administration are not shown There are NPE in log files, similar to  Caused by: java.lang.NullPointerException  at sun.awt.FontConfiguration.getVersion(FontConfiguration.java:1264) Environment OpenJDK Resolution Due to licensing issues, some JDK...
Unable to add Image Field in Structure
legacy Troubleshooting
Issue 1. Install a clean Liferay DXP 7.2 SP1 and install the liferay-hotfix-266-7210 2. In portal-ext.properties file, add "minifier.enabled=false" property 3. Start Liferay. Go to "Content & Data" -> "Web Content" -> "Structures" and click "Add" button to add a new structure. 4. Drag...
Not able to add Structure Key after unchecking Auto generate Structure Key
legacy Troubleshooting
Issue Steps to reproduce: 1. Download the liferay-dxp-tomcat-7.2.10.1-sp1-20191009103614075.tar.gz from Liferay 2. Unzip and start the out of the box liferay-dxp-tomcat-7.2.10.1-sp1. 3. Once Liferay started, go to "Control Panel" -> "System Settings" -> "Web Content" -> "Adminstration"....
Images are not inserted in CKEditor of Wiki portlet
legacy
Issue In a Wiki portlet's comment section within CKEditor, when attempting to insert a picture, the image is actually not inserted - although it is added to Documents. An empty line is added instead. No errors shown in browser console, nor at Liferay logs. Reproduction Steps: Set up DXP...
Can I install a Jenkins plugin?
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Is it possible to install a third-party Jenkins plugin on my Liferay PaaS project? Environment Liferay PaaS Resolution Unfortunately,...
Backup service unexpectedly restarts while restoring
legacy Troubleshooting
Issue While restoring a large number of files the backup service may unexpectedly restart with no error. Environment Liferay Cloud Resolution Update Backup service image to 3.2.11 or higher by changing the gradle.properties file accordingly....
Cannot map same IP address into multiple ports on Liferay PaaS VPN
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue You have mapped the same IP address to multiple ports on Liferay PaaS VPN configuration but it is not working the connection....
Cannot generate any build from a Github commit after upgrading Jenkins image to 3.2.0 or higher
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue It is not possible to generate any build from a Github commit after upgrading CI service image to 3.2.0 or higher. Environment...
Pagination drop down count in Asset Publisher Portlet
legacy Troubleshooting
Issue The number of pages that are shown in the pagination drop down menu for the Asset Publisher portlet is not the total number of pages that exist on that site. For example, if there are 30 pages total, it only shows up to page 26. Environment Liferay DXP 7.0 Resolution You can...
Where to find the add friend option in the summary portlet?
legacy Troubleshooting
Issue All portlets of social networking are displayed under the social tab. But with a summary portlet, the add as a friend button option is not displayed or not available. Steps to replicate the reported behavior: Extract the vanilla instance of the Liferay DXP 7.0 Deploy the social...
Folder option is not working for the link in selected text style toolbar on the page fragments
legacy Troubleshooting
Issue In the content page, while trying to add the link for the text in the paragraph component by editing it, the folder option is not working in the toolbar. Steps to reproduce the behavior: In [vanilla bundle DXP 7.2 FP4, create a new Content Page and edit it From the right-side...
"Invalid attempt to spread non-iterable instance" error when saving Instance Settings
legacy Troubleshooting
Issue When working on a Liferay instance fronted by a web server, customers may experience the inability to save any changes in the Control Panel > Instance Settings sections. The attempt to save will fail with error Invalid attempt to spread non-iterable instance in the browser's...
Form embedded in web content template is disabled, not working
legacy Troubleshooting
Issue 1. Create a new Form: Add 3 text fields: Firstname, Lastname, Email. 1 'Select From List' field for Nationality (e.g Indian, Saudi Citizen), and an Upload field named Upload CV. 2. Create a Web Content Structure having 2 Text fields named "Title" and "Subtitle" and an HTML field....
Cannot save identical content in localization of a field
legacy Troubleshooting
Issue Users cannot save identical content in the localization of a field. Steps are as follows: Create an article using the basic web content structure Write "Test" in the content field and publish  Add a translation (for example Spanish) and change the content field value to "Test ES"...
Admin is unable to Impersonate User with NoSuchGroupException
legacy Troubleshooting
Issue The Admin is unable to impersonate certain user with the following error: NoSuchGroupException: No Group exists with the key {companyId=20155, classNameId=20005, classPK=20555} Environment Liferay Portal 6.2 Resolution One possible reason for this error is because the user's group...
Unable to add multiple questions in one Poll
legacy How To
Issue Is it possible to add multiple questions in one Poll? Environment Liferay DXP 7.2 Resolution To add multiple questions in one Poll is not currently supported in Liferay DXP 7.2. It can be achieved by adding two separate Polls and add one question per poll. Or, as an alternative,...
No administrative options can be accessed when an F5 load balancer is in front of Liferay forcing a secure protocol
legacy Troubleshooting
Issue When a F5 load balancer is in front of Liferay and is forcing a secure protocol, no administrative options can be selected and accessed. On Liferay the following options are configured on the portal-ext.properties web.server.https.port = 443 web.server.host = [A host is specified...
Liferay sends email notification with port number next to website address
legacy Troubleshooting
Issue When receiving Liferay email notifications (for example: New account Created, Password reset link, etc ...), users may notice the app server's port number appended to the website domain, for example: www.myliferayportal.com:8080 Environment Portal 6.2 Liferay DXP 7.0+ Resolution...
"Problem with the configuration: Unknown release in folder ..." when patching the source code
legacy Troubleshooting
Issue When patching the source code, customers may receive the error: "Problem with the configuration: Unknown release in folder ..." Environment Liferay DXP 7.1+ Resolution Have a usable ReleaseInfo.java file taken from liferay-dxp-src/portal-kernel/src/com/liferay/portal/kernel/util/...
Indexing is taking too long
legacy Troubleshooting
Issue Reindexing is taking or has taken too long to finish. Environment Liferay DXP 7.0+ Resolution If reindexing is deemed slow or is still ongoing (the 2-arrow icon can be seen at the top right), it may have gotten stuck. This can be checked in the following ways: Activate the DEBUG...
Google PageSpeed Insights (Mobile) results for a Liferay DXP site have a low score
legacy Troubleshooting
Issue After submitting your Liferay site to the Google PageSpeed Insights tool, a low score for Mobile will be returned, flagging issues on aggregated resources as: - Eliminate render-blocking resources - Remove unused CSS Environment Liferay DXP 7.0+ Resolution Upgrade to the latest fix...
Importing a third-party JS package with liferay-npm-bundler will result into "Cannot use import statement outside a module"
legacy Troubleshooting
Issue When adding and importing a third-party package dependency to a Liferay NPM module made with the Liferay Bundler (for example, npm Angular Portlet Template, the following errors may be observed in the server/browser's console: Uncaught SyntaxError: Cannot use import statement...
aui-io-request throws io ... is not a function
legacy Troubleshooting
Issue When using a code similar to the below: AUI().use('aui-io-request', function(A){} The browser's console will throw this error: Uncaught TypeError: "io.upload is not a function" Environment Liferay DXP 7.2 Fix Pack 2+ Liferay DXP 7.3 Resolution Add io to theaui:script tag's...

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