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Embedding the Language Selector Widget in a Fragment
legacy How To
Issue Need to embed the Language selector widget in a fragment via tags similar to what is referenced here: https://help.liferay.com/hc/en-us/articles/360020757071-Embedding-Widgets-in-Page-Fragments Environment DXP 7.2 Resolution Please put below code in your header section of your...
The has-control-menu class is shown for non-administrator users
legacy
Issue I want to use the has-control-menu class (included in the body tag) to check if the user is an administrator or not and to be able to apply certain CSS rules in my Theme.   Environment Liferay DXP 7.3   Resolution The presence of the has-control-menu class in the body does not mean...
Define more than three thumbnail resolutions for Adaptive Media
legacy How To
Issue There are three thumbnail configurations that can defined for Adaptive Media in System Settings -> Adaptive Media -> System Images Resolutions. Each configuration is mapped to a value of the query string parameter "imageThumbnail": Thumbnail Configuration: "imageThumbnail=1" Custom...
Need to set expiry date of doument while uploading in Document and Media
legacy
Issue How to set the expiry date for Document & Media? Environment Liferay DXP 7.3 Resolution There is no out-of-the-box feature available to achieve this requirement i.e. to set the expiry date for the documents and media. To achieve this requirement, customization is required. If you...
Publish/Save As Draft button in Product detail Page
legacy Troubleshooting
Issue Steps to Reproduce: 1. Create a minium site. 2. Go to Products. 3. Select any product. 4. Go to SKU's. 5. Click on the Publish/Save Button. 6. Open the Browser Console. Expected Behavior: It should publish/save the product. Actual Behavior: It is not publishing/saving and error is...
Scheduled Discount automatically applied before schedule Date & Time
legacy Troubleshooting
Issue Steps to reproduce: 1.Create a speed-well test site. 2.Create vocabulary named "ipdc" and create one category named "World Cup" in it. 3.Now, create product named "FIFA" and select "World Cup" in ipdc category section. 4.Next, create SKU named "cup" and give Base Price as $ 1000.00...
Navigation to site from 404 error page gives 404 error
legacy Troubleshooting
Issue Step to Reproduce: 1. Add the below properties in portal-ext.properties - layout.friendly.url.page.not.found=/html/portal/404-page.jsp javascript.single.page.application.enabled=false 2. Place the custom jsp in the /html/portal/404-page.jsp and then restart the server. 3. Give the...
Products not displayed with Draft status
legacy Troubleshooting
Issue Products not displayed with Draft status under Commerce Product Screen Environment Liferay DXP 7.3 Commerce 3.0 Resolution The observed behavior is a known issue/bug. If the hotfix is required for this issue, please create a support ticket requesting hotfix by attaching patch...
HTTP Strict Transport Security (HSTS) Header Not Used
legacy How To
Issue The HSTS header cannot completely defend against man-in-the-middle attacks. However, it can be useful in defending against an attack in which an attacker establishes an encrypted connection to the application and presents an unencrypted fraudulent service to the user. This is...
Verbose Error Messages
legacy How To
Issue The name of the technologies used, such as Apache Coyote, Tomcat, etc. are visible. Environment Liferay DXP 7.2, DXP 7.3 Resolution  Each application is responsible for allowing its information to be displayed but not Liferay. We can definitely restrict the Verbose related to...
Scroll bar is not working for Catalog Selection while creating product
legacy Troubleshooting
Issue Please find below steps to reproduce the issue: 1. Create Simple Product 2. Add Product Name 3. Highlight the Catalog box. A list of catalogs will be displayed. Expected: The vertical scroll bar should be working using mouse/selection device. Actual: We cannot capture and scroll up...
Category Selection for Product
legacy Troubleshooting
Issue Please find below steps to reproduce: 1. Create one vocabulary on a global site 2. Create 8 categories and add 2 subcategories to each category 3. Go to any product and click on select for that vocab. 4. Scroll down and select any category from the bottom Expected: It should select...
Never Expire in Schedule section in Discount is not getting saved
legacy Troubleshooting
Issue Steps to reproduce: 1) Create discount. 2) Go to schedule section and uncheck Never Expire. 3) Click on Publish. Actual Behavior: It is still checked after publishing. Expected Behavior: It should remain uncheck all the time. Environment Liferay DXP 7.3 Commerce 3.0 Resolution The...
Viewer Role is able to upload/edit the documents
legacy
Issue Steps to Reproduce: 1) Create a Site called HR 2) Create a Private page called Documents 3) In the Document's Page drag and drop Document and Media (Image-1) 4) Click on Document and Media Configuration and check Show Actions (Image-2) 5) Save the Settings 6) Go to Roles and Create...
Home URL of the instance does not work: 404 error
legacy Troubleshooting
Issue You find errors or warnings related with the default Home URL in the DXP's log file, the trace looks like this: 2021-08-20 07:55:59.166 WARN [http-nio-8080-exec-8][code_jsp:161] {code="404", msg="The requested resource [/home] is not available", uri=/} In local environments in...
Price Range facet is not working on Sell Price
legacy Troubleshooting
Issue Steps to reproduce 1. Create new minium site template. 2. Go to products for e.g ABS Sensor -> Click on SKUS -> Give Base Price as 120.00 and Sell Price as 40.00 3. Go to catalog page and select the $ 100.00 - $ 199.99 in Price Range Facet. 4. Check the ABS Sensor Product, it is...
DLFileRank modules are not available anymore
legacy How To
Issue In Liferay DXP 7.3, DLFileRank modules are not available (document-library-file-rank-api, document-library-file-rank-service). Environment DXP 7.3 Resolution These modules have been archived in version 7.3. Therefore, these modules are not covered by support. Yet, if you need to...
Disable 'track' requests from Audience Targeting
legacy How To
Issue Sometimes there is a need to get rid of the following calls from Audience Targeting: /o/analytics-processor/track For example some of the browsers which attempt to send analytics events to Liferay may experience higher latency, and if not needed we can reduce the impact by ensuring...
New field types that can be utilized in forms are needed
legacy How To
Issue Customizing the look and feel of Liferay sites require the addition of the following field types to their Forms. Accordion Tooltip Pop-up or dialog box Environment Liferay DXP 7.3 Resolution The easiest approach to customize Liferay forms is to create and apply custom Themes in the...
Can't run Talend Job with Java 11
legacy Troubleshooting
Issue When Liferay is using Java 11 or OpenJDK11, users cannot successfully run Talend Jobs through the Dispatch application. The job fails, and users may see an error like the following: java.util.concurrent.ExecutionException: com.liferay.petra.process.ProcessException:...
Assign bulk users to an organization/user group/site
legacy How To
Issue I'd like to add many users at once to an organization/user group. How to do it? Environment Liferay DXP 7.2 Resolution Currently it is not possible to assign bulk users to an organization or user group from the UI. However, you can use Liferay's API to assign all users at once with...
How to install Liferay Connector SAML 2.0 without need to restart in a Docker Container for Kubernetes usage
legacy How To
Issue I have a docker image in Kubernetes with Liferay installed. I'd like to deploy the SAML 2.0 connector plugin without the need to restart.  Environment Liferay DXP 7.2 Resolution Copy the SAML 2.0 Connector plugin to osgi/marketplace before starting the container. This way the...
After upgrading to Fix Pack 17, extra privateLayout=true lines are generated in the database
legacy
Issue After upgrading to Fix Pack 17, we can see in the database that some private layouts are generated even though we have no private pages. Environment DXP 7.1 with Fix Pack 17 Resolution The private layouts are actually expected, they are part of the changes in LPS-97133 They should...
Configuring Liferay's LDAP Settings to Import Users in DXP 7.3
legacy How To
This article shows how to setup Liferay DXP 7.3 to import users from an LDAP server through the graphical user interface. The steps are the basically the same as for earlier versions of Liferay, but the UI options have changed in DXP 7.3. Environment Liferay DXP 7.3 Resolution To enter...
How to resolve an "Invalid state passed to 'buttonStyle'" browser console error when using an asset publisher to view Rich Summary content
legacy Troubleshooting
Issue When using the "Rich Summary" template in an Asset Publisher to view web content, we are seeing multiple warnings in the browser console that look like the following: Warning: Error: Invalid state passed to 'buttonStyle'. Expected one of the following values:...
Microsoft Office XML metadata are copied in CKEditor
legacy Troubleshooting
Issue Liferay content editors and administrators may sometimes notice that, on Firefox ESR, when copying (CTRL+C) and pasting (CTRL+V) the content of e.g. Microsoft Word in the CKEditor, the below XML metadata will be copied alongside and will show when switching to the source mode:...
I cannot select birthday year in date picker using Liferay Forms
legacy How To
Issue I have a form with a date field The date field should be used to select birthdays The year-selector goes back only 5 years prior to the current year Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution Due to a combination of style and usability...
Audience Targeting filename
legacy
Issue What does WCM-XXXX in the Audience Targeting source filename? Example:   Liferay Audience Targeting 3.0.0-WCM-1508-src.zip Environment DXP 7.1 Resolution Aside from the version (3.0.0.), the other part (WCM-1508) of the filename represents the last fix to be included into the...
DXP 7.2 Service Pack 3 (SP3)/Fix Pack 8 (FP8) requires Liferay Connector to Elasticsearch 7 v3.1.0 or higher
legacy Troubleshooting
Symptom When DXP 7.2 is configured with Elasticsearch 7 and your patch level is Service Pack 3 (SP3) or Fix Pack 8 (FP8) or higher, the following error is thrown in the console when starting DXP and the Elasticsearch 7 connector cannot be activated: 2020-09-14 14:39:47.023 ERROR...
Unexpected new indexes appear in Elasticsearch after installing DXP 7.2 FP8+/SP3+
legacy
Environment Existing Liferay DXP 7.2 installations after moving to Fix Pack 8+/Service Pack 3+ (FP8+/SP3+) patch level Elasticsearch 6.x/7.x Symptom After installing DXP 7.2 FP8+/SP3+, the following new indexes appear in Elasticsearch: liferay-<companyId>-search-tuning-rankings...
How to include unique links in an RSS feed that point to a displayed web content article
legacy How To
Issue Our team is attempting to set up an RSS feed for web content, but are running into one of two issues: either all URLs listed in the feed are identical (pointing to the site, instead of pointing to where an asset can be viewed), or the links are unique but the page is blank when...
DXP 7.2 Service Pack 3 (SP3)/Fix Pack 8 (FP8) requires Liferay Connector to Solr 7 v2.1.0 or higher
legacy Troubleshooting
Symptom When DXP 7.2 is configured with Solr 7 and your patch level is Service Pack 3 (SP3) or Fix Pack 8 (FP8) or higher, the following error is thrown in the console when starting DXP and the Solr 7 connector cannot be activated: 2020-09-14 14:50:05.923 ERROR [Framework Event...
liferay-search-tuning-rankings index is missing from Elasticsearch after installing DXP 7.2 FP8+/SP3+
legacy
Environment Existing Liferay DXP 7.2 installations after moving to Fix Pack 8+/Service Pack 3+ (FP8+/SP3+) patch level Elasticsearch 6.x/7.x Symptom After installing DXP 7.2 FP8+/SP3+, the liferay-search-tuning-rankings index is missing from Elasticsearch. Resolution This index is...
Should the predefined value in a hidden Form field be recorded on Form submission?
legacy
Issue I have a form with 2 fields: - "Visible field" - "Hidden field" with a predefined value The Form has a rule: - If "Visible field" is not empty, then show "Hidden field" Submit 2 form entries, one where the "Hidden field" is hidden and another one where "Hidden field" is visible...
In DXP, it is not possible to differentiate configuration per site on embedded portlets
legacy Troubleshooting
Issue In DXP, a portlet could be embedded like below: <#assign preferencesMap = {"portletSetupPortletDecoratorId" : "barebone"} /> <@liferay_portlet["runtime"] instanceId="1234" defaultPreferences=freeMarkerPortletPreferences.getPreferences(preferencesMap)...
Navigation Menu portlet won't list child of child pages
legacy Troubleshooting
Issue While using any Navigation Menu portlet template different from the "List Menu" one (for example: Bar Minimally Styled), in a long page tree with multiple children pages, like: Only Welcome and Level1page will be shown: Environment Liferay DXP 7.0+ Resolution The current issue has...
Guests can no longer see web content articles
legacy Troubleshooting
Issue After updating a Liferay DXP 7.2 server to dxp-5+ and publishing content Guests no longer see web content articles. A fix, LPS-106146, was introduced in dxp-5 that addressed a permissions error when publishing from Staging to Live. As part of that fix permissions for web content...
Why p_p_auth token is exposed in the URL? Could it be a security risk?
legacy
Issue On Liferay Portal 6.2, p_p_auth token is exposed in the URL. It might be considered as a security risk. Environment Liferay Portal 6.2 Resolution No attacker or other user can use p_p_auth token, only a legitimate user is able to apply it. Therefore, leaking the token has no value...
Web content loses its display page when deleting the default Asset Publisher from the page
legacy
Issue We have a Widget page with an Asset Publisher on it, which is set to be the default AP on that layout We also have a web content and our page is set as its display page in the web content's configuration When we delete the Asset Publisher, the web content gets updated and loses its...
Export of site fails with NoSuchTemplateException
legacy Troubleshooting
Issue We want to export our site into a LAR file, but it fails with the below error on the UI: An unexpected error occurred with the publication process. Please check your portal and publishing configuration. The Web Content Article: Article1 has missing reference(s) that could not be...
Administrators can't edit form entries
legacy
Issue Form Entry Edit Functionality Missing Environment Liferay DXP 7.2 Resolution Form entries cannot be edited after they have been submitted by a user in Liferay 7.2. This is expected behavior and the option to edit Form entries as an Admin user is unavailable in Liferay DXP 7.2    ,...
Multi-Tenant Elasticsearch Index Names Support in DXP 7.2 FP8/SP3 and DXP 7.3+: Important Changes for Search Tunings and Workflow Metrics
How To
Applicable Environments Liferay DXP 7.3 and 7.4 Liferay DXP 7.2 Service Pack 3+/Fix Pack 8+ (SP3+/FP8+) Elasticsearch 6.x/7.x Liferay Connector to Elasticsearch 7 v3.1.0 (for DXP 7.2) Who should read this article? Administrators upgrading existing DXP 7.2 deployments to SP3+/FP8+ or DXP...
Getting the themeDisplay object in DXP themes and layout templates
legacy How To
Issue In Liferay Portal 6.2, the themeDisplay object was inherited in themes and layout templates. How is it possible to get the same object in DXP? Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Resolution For 7.0, this can be an example: <#assign...
Cannot Request Users With long userid After Patching to DE-93
legacy Troubleshooting
Issue We use this code to secure our API calls in our customization: (request variable is an HttpServletRequest object from @Context annotation) long userId = GetterUtil.getLong(request.getRemoteUser());  user = UserLocalServiceUtil.getUser(userId); However, after patching to DE-93 from...
Changing layout's type removes portlet preferences
legacy Troubleshooting
Issue Changing our page's type from "Layout" to "Link to URL" then back to "Layout", the page won't retain its portlets configuration Environment Liferay DXP 7.0 with Fix Pack 93 or below Resolution The use case is caused by LPS-67368 missing a cleanup step (layout typesettings are not...
Checking the different fixes between two hotfixes
legacy How To
Issue We have two hotfixes and we would like to know the difference between them How can we check the common and different fixes within those hotfixes? Environment Liferay Portal 6.2 Liferay DXP 7.0+ Resolution Run a diff tool against the fixpack_documentation.xml files in those hotfixes...
Contributed Fragment Collection's content is not correct after deployment
legacy Troubleshooting
Issue We have created a Contributed Fragment Collection, carefully following the documentation The collection contains two fragments After successful deployment, we see only one fragment is present twice in the portal Environment Liferay DXP 7.2+ Resolution The fragment.json files are...
How Can I Share Widget Content on Social Media?
legacy How To
Issue I would like to share blogs, web content, and other asset-based widgets on social media sites like Twitter, Facebook, or Linkedin. Environment DXP 7.2 DXP 7.1 DXP 7.0 Resolution Sharing widget content on social media can be done in two ways, either by using the social bookmarks...
Handling Freemarker Template Errors in the UI
legacy Troubleshooting
Issue Liferay renders Freemarker Template errors in the UI, particularly when a Web Content template references a non-existent value from a Web Content structure. This can potentially cause confusion or negative user experience for a non-admin user visiting the site.          ...
Liferay Audience Targeting 3.0.0+ does not work with Hypersonic
legacy
Issue Liferay Audience Targeting does not work with the built-in Hypersonic or HSQL database. Environment Liferay Audience Targeting 3.0.0+ Liferay DXP 7.1 Resolution Hypersonic is not supported by Liferay Audience Targeting 3.0.0+. The Liferay Audience Targeting page on Liferay...
Locale exceptions
legacy Troubleshooting
Issue After upgrade, from Liferay 7.0 to Liferay 7.2,  facing the issue when trying to disable any option in public page configuration. The below exception is observed javax.portlet.PortletException:com.liferay.portal.kernel.exception.LocaleException Environment Liferay 7.2 Resolution...
SAML logout when session expires
legacy
Issue The Single sign-on and Single log out are working fine when the user manually logs out but there is no Single logout happening on the portal session expiry Environment Liferay 7.0 as IdP Resolution  Service Providers (SP) only receive a maximum validity date contained in the SAML...
How to Resolve Commas Automatically Inserted Into Web Content When Using the Integer Structure
legacy Troubleshooting
Issue When editing previously published web content which was made using the integer structure, commas are automatically inserted into the integers. This prevents the content from publishing. Environment Liferay DXP 7.2 Resolution This is a known issue with is fixed by...
Exporting and Importing User Roles from One Environment to Another
legacy How To
Issue Whether you want to copy over User Roles and its respective permissions from one environment to another, or in order to keep a backup of your current Roles and Permissions set before making big changes, Liferay offers the ability to export and import your User Roles. Environment...
Can I use the Target Platform BOM to include the correct biz.aQute.bndlib version?
legacy Troubleshooting
Issue When using the Target Platform functionality in a Liferay Workspace (to use the dependencies from the target version's BOM) to try to include the biz.aQute.bndlib in a 7.2 dxp-5 custom module, it fails to compile. This used to build without issue in earlier versions of Liferay. The...
Can not change virtual host from an existing virtual instance
legacy Troubleshooting
Issue After editing the virtual host field from an existing virtual instance, the new value suddenly disappears after clicking on Save button.  Environment Liferay DXP 7.2, fix pack dxp-5 or higher Resolution This is an outdated index issue that affects the new virtual host value...
Cannot deploy themes using the `themes` folder
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Your themes (.war files) on the themes folder are not being deployed. Environment Liferay SaaS CI (Jenkins) image version 3.2.[0 to...
Invalid CSRF Token warnings
legacy Troubleshooting
Issue Invalid CSRF Token warnings appear in the logs, if portlet.url.anchor.enable=true is set in portal-ext.properties. User 20127 is not allowed to access URL http://localhost:8080/web/guest/home and portlet com_liferay_message_boards_web_portlet_MBPortlet: User 20127 did not provide a...
I want to define user permissions for the Notice and Warning portlets respectively.
legacy
This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please use the feedback button to let us know. Issue From the "Define...
How to resolve "Unable to validate referenced file entry" UI errors preventing Web Content from being updated
legacy Troubleshooting
Issue When trying to update a previously published web content article, clicking the Publish button results in an error message in the UI like the following: Error: Unable to validate referenced file entry because it cannot be found with the following parameters: {groupId=[33499],...

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