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After installing Connector to Elasticsearch 6 from Marketplace, NullPointerExceptions are thrown
Issue We installed Liferay Connector to Elasticsearch 6 from Liferay's Marketplace on fix pack 11 patch-level. Now that we moved to fix pack 12, we started to get the below exceptions: WARN [liferay/search_writer/SYSTEM_ENGINE-3][ProxyMessageListener:88] java.lang.NullPointerException at...
Https Access Portal Problems
Issue When users are trying to access to portal using https protocol, portal is redirecting to http protocol and pages are not showed right. Https protocol was configured in load balancers and application servers but not in Liferay portal. Environment Liferay DXP 7.1 Application server:...
NTLM authenticate failed due to " Logon failure: unknown user name or bad password error "
Issue Users are unable to login through NTML due to the following WARN: 2019-08-29 05:55:28.671 WARN [http-nio-8080-exec-5][Netlogon:104] Unable to authenticate user emma: Logon failure: unknown user name or bad password. Environment Liferay DXP 7.0 Liferay DXP 7.1 Resolution The error...
"The email address you requested is reserved" error
Issue Trying to create a new user with an email address that doesn't exist in the portal, raises an error. The error shown is "The email address you requested is reserved". The user cannot be created. Environment Liferay DXP 7.0, 7.1, 7.2 Resolution Check if the email address is present...
Guest permission option is not the default value when creating a file entry in Control Panel.
Issue The default value of the permissions when creating a file entry in control panel is Site Member instead of Guest. Environment Liferay Portal (Collaboration & Document Management) Versions: Liferay Portal 6.2 DXP 7.0 DXP 7.1 DXP 7.2 Resolution In some cases this is an expected...
Liferay Push - How to migrate from Google Cloud Messaging (GCM) to Firebase Cloud Messaging (FCM)
Issue Google Cloud Messaging (GCM) was deprecated in 2018 and made no longer functional on 29, May, 2019. Google API Dev Team may contact Liferay customers using Liferay Push, asking to migrate from Google Cloud Messaging (GCM) to Firebase Cloud Messaging (FCM). Environment Liferay...
Password is visible as a plain text in the user's browser console
Issue When a user tries to log in to Liferay via Liferay's default Sign-In portlet, the user's password shows in the browser console as a plain text. Environment Liferay DXP 7.0-7.4 Resolution This is not a Liferay issue. When submitting the login credentials in the browser, the browser...
SAML SLO is not working when using two Liferay servers in my machine
Issue We configured 2 Liferay Servers in my machine, one as Service Provider and the other as Identity Provider. We managed to perform the login through IdP. The issue happens when we try to logout the user in SP. Environment Liferay DXP 7.0, Liferay DXP 7.1 Resolution If IdP and SP use...
How to identify the filename for a System Settings configuration file
Issue This article documents how to determine the filename that should be used for a Systems Settings configuration file (.config) that can be inserted into $LIFERAY.HOME/osgi/configs. Why? The creation of System Settings .config files permits you to transfer configurations between one...
Configuring the respective landing page with the customised logout modules for the two different sites in one Liferay instance
Issue There are two different sites named site-a and site-b in one Liferay instance. Develop a custom hook for the logout module to customize the logout landing page for these two different sites How to configure the respective landing page with the customized logout modules for the two...
How to generate the crt and key of a certificate on base64 for a custom domain on Liferay PaaS?
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue As stated on this documentation you'll need to add both the crt and the key on base 64 on the LCP.json file. { "id": "webserver",...
How to disable Scripting Console
Issue Even if Scripting Console is restricted to those with the server administration role, we would like to disable this scripting functionality in our 7.0 portal. Environment DXP 7.0 Resolution Scripting from Scripting Console can be disabled by blacklisting the following modules:...
The portal becomes unresponsive due to java.io.IOException: Broken pipe error thrown in the log
Issue The portal becomes unresponsive and the log is filled with the below error, ERROR [default task-112985][VirtualHostFilter:375] java.io.IOException: Broken pipe java.io.IOException: Broken pipe  at sun.nio.ch.FileDispatcherImpl.writev0(Native Method)  at...
Registration of certain characters may fail.
This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please use the feedback button to let us know. Issue The following error is...
Permission Error When Updating User's Password by JSONWS API
Issue When updating the User's password through JSONWS API, the following error is reported in the log and the password can not be updated correctly. 01:18:11,468 ERROR [http-nio-8080-exec-2][JSONWebServiceServiceAction:97] User 31929 must have UPDATE permission for...
PortalContextLoaderListener with Runtime Exception
Issue After upgrading the Liferay portal DB from 6.2 to 7.2 successfully, Unable to start the server. Below error occurs: [# Error1] 27-Dec-2019 21:01:10.432 SEVERE [main] org.apache.catalina.core.StandardContext.listenerStart Exception sending context initialized event to listener...
How to Configure Multiple Site Names with Different HostNames
Issue How Multiple Sites can be configured with Different HostNames in the portal? The below example illustrates the requirement. If there are two sites Site A and Site B then, 1) Site A should be mapped with a.site.com 2) Site B should be mapped with b.site.com  That is when...
CacheFilter Expiration time
Issue The cache filter caches processed web content.  To change the cache expiration time to live ehcache.xml needs to be modified. So where can we set the expiration time. Environment Liferay DXP 7.0 Resolution The ehcahce.xml referred in this property is the /liferay-single-vm.xml and...
Liferay server is not reachable with the error "HTTP 404" on the browser
Issue When accessing the server on the browser, the server is unreachable with the error HTTP 404 and the following error is observed on the Liferay logs. ERROR [liferay/scheduler_dispatch-4][JDBCExceptionReporter:234] HikariPool-1 - Connection is not available, request timed out after...
How to use JDBC ping for DXP 7.1 dockerized cluster in Kubernetes
Issue We have a 7.1 cluster in Kubernetes with docker image Liferay nodes. We don't know in advance what IP address would be assigned to Liferay containers. As the pods can get killed and then the cleanup does not happen, the JDBC ping may not be an option. Environment Liferay DXP 7.1...

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