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Actions menu duplicated in Documents and Media portlet after migration from 7.0 to 7.4

Issue After an upgrade from 7.0 to 7.4 actions menu (three vertical dots) in Documents and Media portlet is duplicated. Environment Liferay DXP 7.4 Resolution Before the upgrade, in 7.0 some entries in the...

Files are Azure Blob are being repeatedly fetched

legacy Troubleshooting

Issue If a customer has a large enough document library and enough pages in the blob storage, there is a chance that when the file/document is fetched, too many pages will be fetched causing the file to never be...

Unescaped characters in the title of Documents when viewing in card view

legacy Troubleshooting

Issue Titles of documents in the Documents and Media portlet that contain an apostrophe or other similar punctuation appear with their unescaped characters when viewed in Card View The titles appear correctly when...

java.io.FileNotFoundException after migration to Advanced File System Store

legacy Troubleshooting

Issue We configured the Advanced File System Store and performed the Documents Migration. At the end of the process we see that the directory structure was created, however, the folders are empty. When starting...

Modify columns in board Documents and Media

legacy How To

Issue The user wants to modify the columns that appear in the documents and media table Environment DXP 7.4 Resolution There is a property that it was created to modify the columns that the user could see on...

Comments on Documents & Media taking a long time to be made

legacy Troubleshooting

Issue Sites with a very large number of pages and - consequently - a large volume of documents are taking a long time to confirm a comment in my Portal files Making a comment on my documents is taking a very long time...

How to change message sent by email when making a comment in Asset Publisher

legacy How To

Issue When making a comment on some Web Content present in an Asset Publisher, with the Enable Email Subscription setting enabled on its page, a commented notification is sent by email to users subscribed to that Asset...

Forms upload for guests are not working after changing the mail domain in Instance Settings

legacy Troubleshooting

Issue This article describes a known issue with guests uploads in Forms after changes to a Liferay DXP instance's mail domain. In this situation, you will see symptoms such as an error message in the UI indicating "An...

After configuring a CDN, Liferay does not load images and throws error in browser console

legacy Troubleshooting

Issue We have configured a CDN with our Liferay environment. The portal is unable to load Liferay JS/CSS and images and we see errors in the browser console: Access to XMLHttpRequest at 'https...(CDN)' from origin...

How to add the consent panel to pages?

legacy How To

Issue I would like to know how can I add the consent panel to pages to comply with the directives mentioned below: "To comply with the regulations governing cookies under the GDPR and the ePrivacy Directive, you must:...

Folders within Documents & Media are unresponsive

legacy Troubleshooting

Issue When using Asset Publisher Template on a Widget Page, the folders within Documents and Media are unresponsive. Navigating and clicking on folders should normally show the contents of the folders (images, files,...

Liferay Achieve (LAR) file size limit

legacy

Issue Is there a limit in the size of a LAR file? Environment Liferay Portal Liferay DXP Resolution Export: There is no real limit, how large a LAR file can be during exporting Import: The file size limit is...

Migrate Documents and Media Library from NFS Share to DBstore

legacy Troubleshooting

Issue Followed the steps mentioned in the article: https://help.liferay.com/hc/en-us/articles/360029115352-How-to-migrate-to-DBStore After initiating the process, receiving the following logs: Caused by:...

Enable TLS 1.2 with Java 7 for Apache Tomcat

legacy Troubleshooting

Issue AWS is going to update TLS version as 1.2 as default for all S3 calls Environment Liferay Portal 6.2 and prior Java 7 Resolution Solution 1: Upgrade, JDK 7u131 or later on your Java environment, where...

Upload same document in multiple languages

legacy

Issue Can the same document be uploaded in multiple languages? Environment DXP 7.3 Resolution Liferay DXP does not currently support this function, but there is currently a feature request for it to be added...

Asset Library Administrator/Owner can't access his/her Asset Library

legacy Troubleshooting

Issue As an Asset Library Administrator/Owner you can't access Asset Libraries (neither through the Control Panel nor through the Site Administration Panel). Environment DXP 7.3 DXP 7.4 Resolution This can be achieved...

File Name is not updated when editing the document with different document

legacy

Issue When users choose a file while editing it, the filename is not automatically updated. Steps to reproduce: 1. Start a vanilla instance of DXP 7.4 2. Upload a new document 'abc.pdf' to Document and Media and...

Bookmarks Widget Unavailable

legacy How To

Issue The Bookmarks Widget is unavailable in DXP 7.4. Environment DXP 7.4 Resolution There is a workaround that can be implemented to get the Bookmarks Widget up and working again. Here are the steps to implement...

Limiting number of file versions in Documents and Media does not work

legacy Troubleshooting

Issue Setting the limit of file versions to file following the article, however there are still more than 5 versions are available in Documents and Media :...

What statistics are available for Message Boards are available in Analytics Cloud?

legacy

Issue We are about to launch an online community on our Liferay portal. How far do Liferay Analytics go supporting community reports and analytics? Environment DXP 7.0+ Analytics Cloud Resolution Currently, metrics for...

Multiple CKEdtiors on a page may crash Chrome Browser

legacy Troubleshooting

Issue Web Content Editor contains 150 repeating HTML fields, CKEditors, on a single page causing Chrome Browser to not load completely or crash Environment Observed in Liferay DXP 7.3 Resolution This has been observed to...

Web Content still being accessed from an unconfigured Friendly URL

legacy Troubleshooting

Issue When using Display Page Templates to display web content on the Portal, my web content is being accessed by more than one URL. Why when configuring a friendly URL to access my web content through the Display Page...

Character limit for "Tag" field

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us....

Missing thumbnails after upgrading from DXP 7.0 to DXP 7.1+

legacy Troubleshooting

Issue After the upgrade, thumbnails are missing when we open the image gallery in the content WYSIWYG editor. Clicking on the cards makes the thumbnails appear. Environment Upgrade from DXP 7.0 to 7.1+ Resolution...

Wiki has no multi-lingual functionality

legacy How To

Issue We have detected that wiki has no multi-lingual functionality, so it is not possible to translate their content and display the wiki pages in the correct language depending on the user. Environment Liferay DXP...

Configuring individual value to Settings of files when using Multiple File Upload

legacy

Issue I would like to add individual value to each file for their Settings (e.g. Document Type, Display Page, Categorization, Expiration Date, Permissions) when using the Multiple File Upload option to...

Menu links not showing up in custom module after upgrading to Liferay DXP 7.3

legacy Troubleshooting

Issue In Liferay DXP 7.0, users may have used the out-of-the-box Document Library Display Portlet to implement their own customizations with uploading Documents. However, when migrating this customization to Liferay...

Cannot export Wiki to PDF using LibreOffice

legacy Troubleshooting

Issue Steps to reproduce: 1) Have OpenOffice installed on the machine where Liferay DXP is running. 2) Start headless OpenOffice using this command soffice --headless --accept="socket,host=127.0.0.1,port=8100;urp;"...

Custom site/organizational role gives too many permissions

legacy Troubleshooting

Issue I have created a custom site/organizational role to see Document and Media contents. I only selected VIEW options in Define Permissions > Site Administration > Content > Documents and Media, but the...

Is it possible to configure a different "Maximum File Size" of documents for each site and file mime/type?

legacy

Issue I want to define a limit for the size of files depending on the mime type and site so that users cannot upload huge files that impact the performance of the site. Is this configuration possible? Environment...

"PortalException: Unable to get a unique file name" when adding a new Blogs image

legacy Troubleshooting

Issue Steps to reproduce: Add a new blogs entry Add a new cover image to this blogs entry Save the entry Expected behavior: The image is uploaded Current behavior: An error is thrown and you found an error similar to...

Journal Articles display causing pages loading delay

legacy Troubleshooting

Issue Pages loading delays are detected after updating your patch level. Those pages include jorunal articles to be displayed. Environment Liferay DXP 7.4 Liferay DXP 7.3 from fixpack-3 Liferay DXP 7.2...

Configuration of Flag notification Email sender addresses and names

legacy Troubleshooting

Issue Flag content warning (e.g. when a user reports a thread on a Message Board as inappropriate) is not sent to admins despite changing the email sender name and address under Control Panel > Instance...

Group selector delta parameter causes pagination issue

legacy Troubleshooting

Issue Reproduction Steps 1) Start 7.2.x 2) Go to control panel -->sites -->sites and add more than 10 sites (or you can use the attached script for that) 2) Go to Web Content and add a new Basic Web Content 3) Click...

Prevent Site Members from adding documents from the Asset Publisher

legacy Troubleshooting

Issue Site Member are able to add files from the Asset Publisher without adding explicit permissions Environment Liferay Portal 6.2 Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4...

Unable to show journal articles

legacy Troubleshooting

Issue We have some troubles when trying to show web contents. Scenario 1: Trying to show a web content in search results page. Some of the web contents in the search result show the error message "An error occurred...

Document Library does not get deleted from the temp directory after re-indexing when using Amazon S3 Store

legacy Troubleshooting

Issue Steps: Set up Liferay to use Amazon S3 Store Navigate to Site Administration > Content & Data > Documents and Media Upload several documents Perform a re-index of the instance Navigate...

A new version file is created for each slight modifications

legacy

Issue Is it possible to change the attribute of a file version without creating a new one? Environment Liferay DXP 7.0 Resolution Document and Media Portlet is designed to create a new file version whenever a file...

Sort order in select file modal of Document & Media is not stored

legacy Troubleshooting

Issue Steps to reproduce: 1. Go to Content & Data > Document & Media and create atleast three folders( name as 2019,2020,2021). 2. In folder 2021, upload a file. 3. Go to Web Content > Structures and create a new...

Localization of document title and description

legacy How To

Issue Why is it not possible to localize the title and description for documents? Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution This is a limitation of the product. i.e. The title...

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