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[Upgrade] Handling Quartz Data during Liferay Portal Upgrades

Quartz data is a unique type of data. If quartz data is part of the database upgrade, then there are some potential additional steps to take during the upgrade process. Resolution If there are not any publishing jobs, simply dump the data in the old scheduler and the upgrade process will...

Backslashes in Screen Name Are No Longer Valid After Upgrading to Liferay Portal 6.2

legacy

After upgrading from Liferay Portal version 5.2 EE SP4 to 6.2 EE, backslashes in the screen name are not allowed when using the liberal screen name validator. In Portal 5.2, backslashes were allowed in the screen name. Resolution The ability to add backslashes in the screen name was...

Liferay Upgrades: Updating Custom Plugins

legacy How To

The following article describes how to update plugins to be compatible with a new version of the Liferay platform. Resolution The Liferay API may change from release to release, causing issues when trying to port code to a new version of Liferay. Please follow these steps in order to...

Internal Server Error after Upgrade

legacy Troubleshooting

A common error is that sometimes when certain pages display an internal server error and there is no stacktrace. If there was a custom theme before the upgrade the page layouts will still reference them and if one has not installed or recompiled the layouts in a new sdk it will create a...

Errors When Applying Support Driven Hotfixes Based on FP-41 or FP-42

legacy Troubleshooting

This article documents a known issue when applying a Liferay Support Driven Hotfix built off either DXP 7.0 Fix Pack 41 or Fix Pack 42. Due to an error generating the release notes, the documentation.xml file in Fix Packs 41 and 42 contains an invalid list of fixed issues. As a result, a...

Migrating Tag Sets During the Upgrade Process From Liferay Portal 5.2 to 6.0

legacy How To

This article outlines the changes to Tags and Tag Sets between Liferay Portal 5.2 to Liferay Portal 6.0, and later versions. Specifically: The changes to the Tags Navigation Portlet (Where Did Tag Sets Go?) How to migrate Tags to Categories and Tag Sets to Vocabularies. Resolution 1. The...

Upgrading to Liferay Portal 6.0 EE SP2

legacy How To

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. When upgrading to the latest Liferay Portal, there are many things to take into account. This guide is designed to...

Structures With Duplicate Element Names Fail DDM Verification When Upgrading

legacy How To

This article documents a known issue in which structures with duplicate element names fail Dynamic Data Mapping (DDM) verification when upgrading from Liferay Portal 6.1 to Liferay Portal 6.2 or Liferay Digital Experience Platform 7.0 or 7.1. For customers who are upgrading their Liferay...

Upgrading to Liferay Portal 6.1 EE GA1

legacy How To

When upgrading to the latest version of Liferay Portal, there are many things to take into account. This guide is designed to assist in the upgrading process. Please read and ensure your environment is ready prior to performing the upgrade. Resolution These instructions should be used if...

SQL Exception Warnings Appear During DXP Upgrade Indicating 'Fallback to recreating the table'

legacy

This article documents a false negative warning message that can occur when upgrading your Liferay platform, and which has caused some confusion amongst our users. During the Liferay DXP upgrade process, several WARN messages are issued with an SQL exception such as follows: 11:01:50,141...

Fix Pack and Hotfix installation order on Liferay Portal EE

legacy

The order of fix pack and hotfix updates are determined by engineering in several ways. This order is hardcoded in the update. Environment Versions previous to Portal 6.2 SP11 Resolution General Guidelines: The general order of installation is: Fix-Packs and Security Updates before...

Upgrading to Liferay Portal 6.0 EE SP1

legacy How To

When upgrading to the latest Liferay Portal, there are many things to take into account. This guide is designed to assist in the upgrading process. Please read and ensure your environment is ready prior to performing the upgrade. Resolution These are listed in order of what should be...

Logout function after disabling header

legacy Troubleshooting

Issue If we disable "Show Header" in Site Builder > Pages > Public/Private Pages settings > Look and Feel > Show Header, the user icon is not there. How should a user log out in this case? Environment 7.2 Resolution There is a way to display the User Personal Menu in the Control Menu if...

The Liferay Server Cannot Start Up After Installing a Hotfix

legacy Troubleshooting

Issue The Liferay server cannot start up after installing the hotfix (For example, hotfix-8495). In a Tomcat server, the following error occurs: ERROR [main][PortalContextLoaderListener:114] java.lang.NullPointerException java.lang.NullPointerException at...

The 'Select All' checkbox does not appear properly under the Define Permissions tab

legacy Troubleshooting

Issue The 'Select All' checkbox does not appear properly under the Define Permissions tab. Steps to reproduce: 1) Navigate to Control Panel > Roles 2) Edit the 'Guest' role and navigate to the Define Permissions tab 3) Click on any permission for checking (e.g. Users and Organizations)...

Redirect Destination for SAML Authentication

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue How are redirects determined during SAML authentication? Environment DXP...

Clarification on createDate attribute in the user_ table

legacy

Issue We are unsure of the following: does Liferay update the createDate column in the user_ table when a user performs their first login to Liferay? Environment Liferay DXP 7.4 Liferay DXP 7.3 Liferay DXP 7.2 Liferay DXP 7.1 Liferay DXP 7.0 Resolution There are no changes done to the...

Cannot set proper permissions for Panel Category Entries in a Custom Site

legacy Troubleshooting

Issue The custom site panel category entries' panel app permissions do not work as intended. We are unable to grant permissions to access the panel app through a "Site role" if the category key does not start with "site_administration." It will only work if we grant the permission with a...

A Site Administrator cannot view or update the value of page or site custom fields

legacy Troubleshooting

Issue A Liferay administrator has created custom fields for pages and sites. A site administrator cannot update or even view the value of these custom fields when going to a page configuration or to the site configuration. Environment Liferay DXP 7.0, 7.1, 7.2, 7.3, 7.4 Resolution A...

Characters or strings that cannot be specified in the friendly URL of a page

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Are there any characters or strings in the friendly URL of the page that...

Time zone of the web content publication date and time

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Instance Settings > Localization > Time zone setting changed to JST from...

Behavior when password expiration date is changed

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue If I change the "password expiration date" in the password policy, what...

Disable Commerce module on Liferay 7.4

legacy

Issue Liferay Commerce is not relevant for the business user, they would like to disable it in DXP 7.4 Property added to portal-ext.properties file: enterprise.product.commerce.enabled=false Environment DXP 7.4 U48+ Resolution The portal property for disabling Commerce modules was...

Multiple LDAP connections shared with one LDAP server prevent some users from logging in

legacy Troubleshooting

Issue When multiple LDAP connections are shared on one LDAP server, only users from one LDAP connection can log in while users from the other LDAP connections cannot. The following error is seen in the logs: 2023-02-17 22:08:26.191 ERROR [http-nio-8080-exec-2][LDAPAuth:455] Problem...

Updating users data through LDAP

legacy

Issue We have enabled importing users and groups through LDAP. Import works perfectly, although we have seen user data is not updated when it changes in Active Directory: email or user name, for example. Environment Liferay DXP with LDAP configured. Resolution Importing user through LDAP...

No error is reported when the password does not follow the configured policy

legacy Troubleshooting

Issue When we enable a Password Policy and create a new user, no error appears indicating that the password does not follow the configured policy. Environment DXP 7.3 Resolution Please install DXP 7.3 Update 20. Or request a hotfix with LPS-165197. Additional Information Configuring a...

How to remove guest's view permission on documents in the Search result page.

legacy How To

Issue How to remove guest's view permission on documents in the Search result page. Environment Liferay DXP 7.3 Resolution To remove the guest's view permission on documents in the Search result page, user can remove view permission for the DM home folder for the Guest role. Steps: Open...

The number of sites displayed on My Sites differs for Administrators and general users.

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue The number of sites displayed on My Sites differs between Administrator...

Can a user upgrade from Liferay 6.1 to DXP 7.4.x?

legacy How To

Issue Do I need to follow the upgrade page mentioned in the below article for example: Liferay Portal 6.1.x → DXP/Portal 7.1 → DXP 7.4: Environment Portal 6.1 DXP 7.4.x Resolution Ensure parameter "feature.flag.LPS-157670=true" is in the portal-ext.properties file. Using the DBUpgrader...

The "Go to Site" button on the product menu is not displayed

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue The "Go to Site ("Home" in DXP 7.3 and later)" button on the product menu...

Password syntax check "Allow words in dictionary" in password policy settings

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue There is a feature in the sword syntax check to "allow words in the...

Password setting link expiration date when creating a new account

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Is there an expiration date on the link to set a password when creating a...

Liferay DXP Compatibility with Mac OS

legacy

Issue Could you tell me if LIFERAY DXP 7.2 version is compatible with the Mac OS system? Environment Liferay DXP all versions Resolution The compatibility matrix is made for production systems, however, developers can also use other operating systems with the supported JDK versions, but...

Size limit for an integer value

legacy

Issue What is the size limit for an integer value? Environment Liferay DXP 7.4 Resolution Liferay is written in Java and the Java integer size value is valid for Liferay as well. Maximum value:2147483647 Minimum value:-2147483648 size: 4 bytes , content:...

Which database table stores the custom field values?

legacy

Issue The user has created some custom fields like 'Role', and 'User Type' inside the user portlet. Which database table contains both user and custom field data together? Steps to follow: 1. Start Liferay DXP 7.2 2. Create a new user. 3. Add the value in the respective fields. 4. Create...

How to refer to site names, site members, and site roles from the database

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue How do I reference a site name, site member, or site roll from the...

"cannot execute SELECT FOR UPDATE in a read-only transaction" error while logging in portal

legacy Troubleshooting

Issue Below error observed in logs and UI(internal serve error) while logging in to the portal: 2022-11-22 10:41:23.108 ERROR[http-nio-8080-exec-16][JDBCExceptionReporter:234]ERROR: cannot execute SELECT FOR UPDATE in a read-only transaction and...

Allow users to add content based on asset publishers

legacy How To

Issue Require permissions for a user to get an 'Add' option on a specific Asset Publisher. Steps to reproduce: 1) Role-1: User-1 is the Role-1 holder and Role-2: User-2 is the Role-2 holder. 2) Add an Asset Publisher to Page1 -> Asset publisher -> Permission -> Check all permission for...

Can I change the permissions of a specific role for multiple pieces of content at once?

legacy How To

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Can I change the permissions of a specific role (e.g.：Guest role) for...

Is there a way to see a list of content that has been granted specific permissions?

legacy How To

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Is there a way to see a list of content that has been granted specific...

If I switch languages in the language portlet, does it also switch the language in the account settings?

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue If I switch languages in the language portlet, does it also switch the...

What message is displayed when I log in with an expired password?

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue What message is displayed when I log in with an expired password?...

Permissions needed for changing image of a category

legacy Troubleshooting

Issue Why a user, having full permission in Categorisation > Categories, could not change the image of a category? Environment Liferay DXP 7.4+ Resolution Set within the role's Define permissions tab, Commerce > Product management > Products > Commerce Product > Manage Images...

How to have a more complete text editor when editing a web content?

legacy How To

Issue Is it possible to have a text editor with more functions than what comes by default in Liferay DXP? Environment DXP 7.3 DXP 7.2 DXP 7.1 DXP 7.0 Resolution [DXP 7.3] Add the following property to your file portal-ext.properties:...

How to turn on Debug logging for Patching tool?

legacy Troubleshooting

Issue When we have any kind of issues while using Patching Tool, we can't analyze the problem because we see the same information in the log and in the console too: The command has failed. Please see the log for details. Can we extract more details from the log? Environment Liferay DXP...

Reverting a hotfix while keeping your existing Fix Pack

legacy Troubleshooting

Issue When it is necessary to install a new hotfix in the affected environment, the following command needs to be run: ./patching-tool.sh revert (Linux) or patching-tool.bat revert (Windows) The concern here is that by attempting to run the above command, all patches are removed from...

Roles Admin portlet should not display permissions for Instance Settings and App Manager portlets

legacy Troubleshooting

Issue Reproduction Steps 1. Add a Regular Role "Role A", and grant this role the following permission App Manager: Access in Control Panel App Manager: Configuration App Manager: Permissions App Manager: Preferences App Manager: View Instance Settings: Access in Control Panel Instance...

Wrong language when posting a content in Social Media

legacy Troubleshooting

Issue We have two languages set in our environment. The previews of news articles shared on Facebook appear in the incorrect language. We posted in French (fr) but we saw 'de' in the URL. Environment Liferay DXP 7.3 Resolution There is a possibility to change Canonical URL...

After migrating from 7.2 to 7.4 users with "View" permission receive error message when attempting to access contents of folders in Media Gallery

legacy Troubleshooting

Issue When accessing the content of a folder in the Media Gallery portlet, users are getting an error related to permissions: "Error: You do not have the required permissions". This occurs after upgrading from Liferay DXP 7.2 to Liferay DXP 7.4. Environment Liferay DXP 7.4 Resolution...

Permission for specific user to edit 'Asset Publisher' on one page but not any other page

legacy How To

Issue Is it possible to assign permission or a role to a user in such a way that the user can edit 'Asset Publisher' on one page but not any other 'Asset Publisher' on any other page? The use case is like this: Page-1 consists of 'Asset Publisher-1' Page-2 consists of 'Asset Publisher-2'...

Is it possible to authenticate with an Apple device when Fast IDentity Online 2(FIDO2) is enabled?

legacy How To

Issue Can Apple devices with FIDO sign-in credentials(a.k.a. "Passkey") be used to log in to Liferay when Fast IDentity Online 2 has been enabled? Environment DXP 7.4 Resolution Yes, Apple's Passkey can be set up by continuing after step 5 from Registering a FIDO2 Authenticator. The...

Where is the default dictionary on DXP regarding Password Policies, and is it possible to modify it?

legacy

Issue Where is the default dictionary in DXP regarding Password Policies, and is it possible to modify it? Environment Liferay DXP 7.0 Resolution Default dictionary can be found in the next link:...

Where and how are properties documented?

legacy

Issue We would like to use a property that we used in 6.2, however, we do not know if is it available on Liferay DXP 7.3. Environment All versions Resolution You can find the latest properties in Liferay Learn: Reference > DXP >Properties Documentation. For a specific version, you can...

How to change the screen name and email-id of the Liferay's default admin user

legacy How To

Issue How to change the screen name and email-id of the Liferays default admin user Environment Liferay DXP 7.4 Resolution The respective admin user can change his/her screen name by logging into the portal, however, it requires the Liferay DXP/Portal configured with the valid mail...

Is Liferay compatible with macOS?

legacy

Issue Can I use Liferay DXP 7.2 with macOS? Environment Liferay DXP 7.2 Resolution The compatibility matrix is made for production systems, however, developers can also use other operating systems with the supported JDK versions, but if issues are reported, Support can only...

All existing groups are imported from LDAP after logging in with a user

legacy

Issue After logging in with an LDAP user, all existing groups are imported from the LDAP server. In earlier versions (DXP 7.1 and DXP 7.2) only the groups to which the user has been assigned are imported. Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution This behaviour is intended...

"Authentication failed. Please enable browser cookies and try again." error prevents login operation

legacy Troubleshooting

Issue When I try to log in, the message Authentication failed. Please enable browser cookies and try again. is displayed and the operation is not successful. Environment Liferay DXP 7.0 Fix Pack 102+ Liferay DXP 7.1 Fix Pack 26+ Liferay DXP 7.2 Fix Pack 15+ Liferay DXP 7.3 SP3, Update 4+...

Difference between "Settings" and "Advanced" permissions

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue In the role's "Define Permissions", there are "Configuration" and...

How to check the date of site creation

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Is there a way to check the creation date of a created site? Environment...

Getting NullPointerException in LocalizationImpl class during upgrade

legacy Troubleshooting

Issue The following error appears during the upgrade from Liferay Portal 6.2 to Liferay DXP 7.4. 2022-08-24 06:06:09.974 ERROR [main][LocalizationImpl:896] null java.lang.NullPointerException: null at com.liferay.portal.util.LocalizationImpl.getXml(LocalizationImpl.java:868)...

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