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Constraint (IX_228562AD) violated when LDAP import on startup is on
legacy Troubleshooting
Issue I get Unique constraint (IX_228562AD) violated on Server restart when LDAP's Import on startup is turned on. Environment Liferay DXP 7.2 Resolution Eliminate LDAP's Import on startup property in Control...
How hotfixes and fix packs are made?
legacy
Issue I am still a bit confused about hotfixes. What should I do if I have more than one hotfix? Does a fix pack revert my hotfix installation or is some manual work needed before I install a fix pack?...
Is it possible to show/hide the user information items?
legacy How To
This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...
"The email address you requested is reserved" error
legacy Troubleshooting
Issue Trying to create a new user with an email address that doesn't exist in the portal, raises an error. The error shown is "The email address you requested is reserved". The user cannot be created....
How to find official Fix Packs in HelpCenter
legacy How To
Issue Due to the migration processes of the Liferay systems, certain links for official Fix Pack releases could be outdated and are no longer accessible. Environment Starting from Liferay Portal 5.2 to...
Applying patches on multiple projects
legacy
Issue As an administrator, I apply the hotfixes which are received from Liferay on multiple of our projects (for example SPACEPROGRAM and SPACEPROGRAMINTRA) However, depending on which project ID a ticket is...
How to change the default values available for password policy settings
legacy How To
Issue Is it possible to change the default durations that can be used for Password Policy settings (maximum age, warning time, etc.)? We want to set the password expiration maximum age to 12 weeks, but the closet...
How can we track the complete details of the login history of any user from Liferay Database?
legacy How To
Issue If the requirement is to track the events and actions which are going in the Liferay portal like user login logout, document library files actions like add, delete and update. Environment Liferay Portal...
Why can default users access a Sites page on the Control Panel?
legacy Troubleshooting
Issue Default Users can access a Sites page on the Control Panel by directly accessing: http://localhost:8080/group/control_panel/manage/-/sites Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2...
Users which are deleted from Active Directory are present in the Liferay Portal
legacy
Issue Users are not getting deleted from Liferay Portal even when these users are deleted from Active Directory. Environment Liferay DXP 7.0  Resolution This is the intended behaviour of Liferay Portal....
Patching Tool Separate Command
legacy How To
Please Note: The patching tool separate command is only available for Patching tool 2.x versions (Patching Liferay Portal and DXP until 7.2). The Patching Tool’s separate command helps...
What is a Slim Bundle?
legacy
Starting in September of 2019 there will be an additional option to download “Slim Bundles”.  Slim Bundles will be released for every fix pack and every service pack. Please note that...
Patching a Slim Bundle
legacy Troubleshooting
Issue When attempting to patch a Slim Service Pack bundle or Slim Fix Pack bundle the following error is generated: This installation does not include data for patching. Please copy...
Exported Data to .CSV files with accented characters does not import correctly into MS Excel
legacy How To
Issue After exporting data from contacts stored in Liferay to a .CSV file, it was found that when trying to import that .CSV file to Microsoft Excel, if there were letters and words that contained accents (i.e. á, é,...
Who is this Anonymous User?
legacy
Issue I started noticing actions logged in the Audit trail as a Blank User (user id 0). Who is this Anonymous user? Environment Liferay DXP 7.0 (Fix Pack 60 onwards) Liferay DXP 7.1 Liferay DXP 7.2 Resolution The...
Migrating the users from one portal to another
legacy How To
Issue The requirement to import or migrate users from one Liferay Portal to the another Liferay Portal. Environment Liferay Portal 6.2 Resolution Importing users between the environments is not currently...
Record results from the lb command on Gogoshell
legacy How To
Issue How do I record on a .txt file the results of executing the lb command on Gogoshell. Environment DXP 7.0 Resolution This is achieved by creating a script to record the session on Telnet. It's not possible to do...
User list empty
legacy Troubleshooting
Issue The user list appears empty. Unable to find any user. Environment Liferay 6.2 Liferay DXP 7.0 Liferay DXP 7.1  Resolution This issue can be caused for three reasons There are no Users. :) The user does not have...
LDAP User Groups are not Importing in Liferay DXP 7.1
legacy Troubleshooting
Issue When attempting to import Users with LDAP, sometimes User Groups do not import Environment Linux OS - Red Hat Enterprise 7.6 Liferay DXP 7.1 patched with dxp-10 LDAP Resolution This issue may occur if the...
Include more user attributes when exporting users to a CSV file
legacy How To
Issue How to include more user attributes when exporting users to a CSV file Environment Liferay DXP 7.1 Resolution Add "users.export.csv.fields=" into portal-ext.properties to include more user attributes. # # Input a list...
How do I restrict Guest Users from Viewing Public Pages?
legacy How To
Issue Sometimes it is necessary for Guests (non-authenticated users) to be restricted from viewing Public Pages so that they are only viewable by Site Members. Otherwise, Public Pages are for Guests and Site Members...
How do we enable GDPR for Liferay products?
legacy
Issue General Data Protection Regulation (GDPR) went into effect on May 25, 2018 Environment Liferay 6.2 Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution It’s ultimately your responsibility to assess...
Managing Message Boards Categories and Threads Permissions
legacy
This article sets forth the permissions rules for managing Message Boards Categories and Threads. One question is whether the system is granular enough to allow users to delete only category threads for which category...
Patching Tool 2.0.11
legacy
Published: March 05, 2019 The Patching Tool 2.0.11 is a maintenance release for Liferay Digital Experience Platform 7.0 and 7.1 which includes fixes and minor updates. Release...
Patch Installation Slowdown Due to Windows Security
legacy Troubleshooting
Issue When Patching Tool is run on a Windows machine, Windows Security can slow down the patch installation drastically due to the large amount of file operations being performed. Resolution If you experience extreme...
Site Roles Are Incorrectly Assigned or Lost When They Are Selected from Different Pages
legacy Troubleshooting
This article documents a bug in the search container with any list of selectable items. It was discovered that site administrators could not assign a Site Role if that Site Role is not listed on the first page. Roles...
Users May Appear in the Database but Not in Liferay Control Panel
legacy Troubleshooting
You may encounter an issue where specific users, or a group of users, are not appearing with the Control Panel. If upon querying the relevant tables in the database you are able to see...
Restricting Access to Specific User Fields
legacy How To
This article documents how to restrict access to specific fields for certain users in the Liferay platform. For example, there may be the need to set the email address field for users...
Using the Patching Tool With Websphere
legacy How To
Websphere is a complex application server that does not behave like Tomcat, making its patching process slightly different Resolution There are two ways to patch Liferay Portal in...
Checking for Collisions Before Installing a Hotfix
legacy How To
This article will walk through the basic steps that can be used to check for code collisions between a new fix pack or hotfix and custom plugins. NOTE: This procedure requires that the patches being installed include...
Patching Tool 1.0.23
legacy Troubleshooting
The Patching Tool 1.0.23 is a maintenance release which includes fixes and minor updates. This article outlines improvements to the Patching tool, Steps on How to configure the...
Patching Tool v22
legacy
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. The...
User is Able to Access Web Content Functions Without Proper Permissions
legacy Troubleshooting
This article documents a known issue in LPE-15180 where users are able to access web content functions without proper permissions. This vulnerability was fixed by the Portal-143-6210 Fix Pack. However, this fix was...
Dockbar Display Error After Patch Installation With Patching Tool
legacy Troubleshooting
After installation of a new hotfix, the dockbar fails to display and an error message can be found in the logs: ERROR...
Patching Tool 1.0.24
legacy
The Patching Tool 1.0.24 is a maintenance release which includes fixes and minor updates.  Resolution Release Highlights Minor visual updates in the info command. Resolves a problem...
Roles and Permissions FAQ
legacy How To
This article documents some of the more complex use cases when granting permissions to a site. Who can be site members? I am having trouble adding user groups to a site; the user groups are not displaying. I don't want...
Hiding Portlets From Guests Who Do Not Have Permission to View It
legacy How To
When view permissions for guests are unchecked for a portlet, a guest will see the following message in the portlet: You do not have the roles required to access this portlet. While...
Group mapping required for LDAP export
legacy Troubleshooting
This article addresses one issue for Active Directory users attempting to log in to the Liferay platform. Liferay is configured for use with an LDAP server (without mapping the "Group"...
Defining Wiki Permissions
legacy
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Wiki...
Creating Numeric Screen Names
legacy How To
This article describes how numeric screennames can be used in Liferay Portal. Resolution Set the following property to true in the portal-ext.properties file that will override the...
Patch Management Best Practices
legacy
The principles below are adopted from general industry standard patch management best practices. Following these will help mitigate the risk of change on production servers. Awareness Liferay communicates the...
Configuring LDAP to Ignore Attributes During the Import Process
legacy How To
This article describes how specific LDAP attributes can be ignored during LDAP user import. Sometimes, users may change some information on the Liferay Portal. When the next scheduled...
Applying Patches to Liferay Portal for Versions 6.0 EE SP1 and earlier
legacy How To
This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. This...
Patching Tool 2.0.8
legacy
The Patching Tool 2.0.8 is a maintenance release for Liferay Digital Experience Platform 7.0 and 7.1, which includes fixes and minor updates.  Resolution Release Highlights: ...
Adding a User to a Site, Role, or User Group Automatically
legacy How To
This article describes how to add sites, roles or user groups to a user automatically. Resolution Go to Control Panel Select Portal Settings Select the Users section Select the tab for...
Adding Custom Password Reminder Questions
legacy How To
This article provides step-by-step instructions on how Liferay Portal, or Liferay Digital Enterprise 7.0, administrators can enable and leverage the user reminder queries. In addition, this article also documents how...
Document Library Permissions Are Not Inherited Between Parent and Child Folders/Files
legacy
This article describes the behavior in which permissions do not propagate from the parent folders to the files or children folders uploaded in the Document Library. Also, this article...
Updating Plugins After Applying a Patch
legacy Troubleshooting
This article documents several possible solutions for updating plugins after a new fix pack has been installed. Specifically, customers have found that a plugin's libraries are not patched at the same time as the...
Web Content Permission Change Starting With 6.2 SP9
legacy Troubleshooting
When updating to Liferay Portal 6.2 SP9 or a fix pack that that contains LPS-40597, web content assets that guest users used to be able to view will not be displayed. Steps to...
API経由で登録したユーザのパスワードとパスワードポリシーの適用について
legacy
, knowledgeArticleType: reference, legacy: true, name: API経由で登録したユーザのパスワードとパスワードポリシーの適用について, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 112608, title: API経由で登録したユーザのパスワードとパスワードポリシーの適用について
ページの一覧を取得する方法。
legacy
, knowledgeArticleType: reference, legacy: true, name: ページの一覧を取得する方法。, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 112601, title: ページの一覧を取得する方法。
SAMLログイン時、Liferay側のパスワード有効期限が切れている場合の動作。
legacy
, knowledgeArticleType: reference, legacy: true, name: SAMLログイン時、Liferay側のパスワード有効期限が切れている場合の動作。, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 112608, title: SAMLログイン時、Liferay側のパスワード有効期限が切れている場合の動作。
お知らせと警告で、表示日を将来の日付に設定すると、リストに表示されません。
legacy Troubleshooting
, knowledgeArticleType: troubleshooting, legacy: true, name: お知らせと警告で、表示日を将来の日付に設定すると、リストに表示されません。, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 112254, title: お知らせと警告で、表示日を将来の日付に設定すると、リストに表示されません。
フォーム機能の「複数選択」を使用時、チェックボックスの色を変更できるか。
legacy How To
, knowledgeArticleType: howTo, legacy: true, name: フォーム機能の「複数選択」を使用時、チェックボックスの色を変更できるか。, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 108899, title: フォーム機能の「複数選択」を使用時、チェックボックスの色を変更できるか。
LESの注意メッセージが出る条件について。
legacy
, knowledgeArticleType: reference, legacy: true, name: LESの注意メッセージが出る条件について。, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 108490, title: LESの注意メッセージが出る条件について。
インスタンス設定の設定をエクスポート後、インポートする方法
legacy How To
, knowledgeArticleType: howTo, legacy: true, name: インスタンス設定の設定をエクスポート後、インポートする方法, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 110385, title: インスタンス設定の設定をエクスポート後、インポートする方法
記事を承認したユーザーに通知メールが届きません。
legacy
, knowledgeArticleType: reference, legacy: true, name: 記事を承認したユーザーに通知メールが届きません。, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 108709, title: 記事を承認したユーザーに通知メールが届きません。
グローバルサイトへのアクセスを許可する権限を教えてください。
legacy How To
, knowledgeArticleType: howTo, legacy: true, name: グローバルサイトへのアクセスを許可する権限を教えてください。, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 103243, title: グローバルサイトへのアクセスを許可する権限を教えてください。
Webコンテンツ作成時に、お知らせの内容を確認しようとすると権限エラーが表示されます。
legacy Troubleshooting
, knowledgeArticleType: troubleshooting, legacy: true, name: Webコンテンツ作成時に、お知らせの内容を確認しようとすると権限エラーが表示されます。, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 107540, title:...
Webコンテンツなどで自分が投稿したコメントのみ編集や削除がしたい
legacy How To
, knowledgeArticleType: howTo, legacy: true, name: Webコンテンツなどで自分が投稿したコメントのみ編集や削除がしたい, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 51939, title: Webコンテンツなどで自分が投稿したコメントのみ編集や削除がしたい